I can’t thank Orr Nissan’s service department enough.My wife’s Pathfinder was having trouble. We took it to a couple of other mechanics and they couldn’t find what was wrong with it. We decided to take it to Orr Nissan in Bossier and we are so glad we did.Our Service Representative Joe West stayed in constant contact with us keeping us up to date step by step.They got our car back to us ASAP and it’s running great.5 star service department for sure. Thanks guys.

I went to get and oil change and they recommended 4 new tires due to low tread. I purchased four new cooper tires and the oil change and was on my way fast. Recommend next time your in the area to stop by for tires and oil changes as well as complete shop service.

Greg at Orr Nissan is a great Sales Professional. He went over and beyond to obtain what I wanted!I’ll definitely be recommending Orr Nissan as well as Greg to anyone else that may be looking for a new car!

Ive never had a Nissan vehicle. The KICKS is an awesome ride and I love it! My salesman, Phillip Gumbo Butler, was a super nice guy. Did his best to not make this experience an all day deal. So from the start to finishing up with finance, with Mr. Jacob Wilson, who was absolutely great at his job and very nice also! I would have to give Orr Nissan in Bossier City a 10.5

Just bought my first car, and I was so nervous to do so! Car buying is such a stressful experience, BUT LET ME TELL YOU, Randall made it so stress free. He was so helpful in the whole process and really made it less intimidating. I thought I would just look at cars, go to some other places, look there. But I came in, found a car I LOVED, and was in and out. If you are nervous/intimidated about going car shopping I recommend going to Randall and he will hold your hand through the whole process!

Leah made this the easiest experience ever! I love my 2020 Altima!

Made appointment over the phone for a recall to be completed. Upon arrival, no appointment could be found with my name. However, the gentleman at the service counter took my information and started the work immediately. I was in and out in a hour. Much appreciated. I plan on coming back for all my other service needs.

I was there for an oil change with Kali and she was a sweet girl and really helped me out and got me in and out fast, 10/10 would recommend!

Everyone was friendly and helpful from the time I drove up till the time I left. Work was completed quickly. This was my first visit to the service department since purchasing my Nissan. Based on previous experience at other dealerships, I had expected to wait much longer.

The service department is very kind to their customers and very helpful! Staff is amazing!

Our salesman Daniel provided us with exceptional service. Despite some hiccups with inventory and things completely out of his control, Daniel was persistent and made sure we got the vehicle we really wanted for our family. He was honest and friendly through the entire process. He even made sure our six year old was comfortable while we waited. If you’re looking for a reliable, honest, and hardworking sales professional; be sure to find Daniel Hollis!

Shout out to the service department with being flexible with times available for services.

Ask for Conner! Conner treated me with respect and sold me a vehicle like he was taking care of a family member! All employees are nice, informative and helpful! I had been to other lots looking for what I wanted, but after stopping here I felt connected and appreciated. Thank you, Orr Nissan, for making me feel proud, and not used, when purchasing a vehicle!

Great job service department staff Abbagail! Very helpful

The service department has the best staff and they’re always so helpful!!

Loved the friendly staff here at Nissan!!! Shout out the service department for their timely help!!!

Great service! Joe West is always helpful!

My salesman is Daniel. He was so helpful! Both me and my wife were shopping for new vehicles. We had shopped at other dealers and were not happy with the service or inventory selection. Daniel listened to what we each wanted and immediately was able to find and put us in the perfect vehicles for us! Thank you Daniel and Orr Nissan

The service department was very fast and helpful.

We came from Texarkana to Orr Nissan in Bossier and we’re treated so well. This was one of the east car buying experiences that we’ve ever had. Leigha was an awesome salesperson! We would definitely come back to Orr Nissan.

They had best price in town for replacing a transmission. Lead advisor was great. Called with updates often. Price was accurate to quote.

Best car buying experience Ive ever had. I had the pleasure of being helped by Durius Dean. He was very informative but straight to the point. He was also polite, personable, patient, and an overall professional. Im happy to say I got the vehicle I wanted at a great price! Highly recommend Orr Nissan, youll be well taken care of.

My car dealer, Ashley, was extremely helpful, and patient, and polite, and she definitely went above and beyond to help me get into the car I wanted, which is why they get 2 stars and not 1. Despite the friendly and great customer service I received from Ashley, unfortunately the finance and sales team had a problem with being upfront and honest. They lied saying my in house financing would be 1.9% apr, but come to find out they were charging 6%, the online tag of the car was 19999 .. I had a 1500$ trade in and offering 2000$ cash down. at first I was told it would be a 4 yr loan, then they told me a 6 yr loan, a 350$ a month payment. They said tax title and license wouldve been included, but now i doubt That wouldve been true. The math wasnt adding up, the numbers kept changing. So I asked for a buyers order to get my own financing, they give me a 25,000$ buyers order. Without tax title and license included.

Go see Mr. Durius Dean he will get you in a ride, he is so helpful and very knowledgeable about the vehicles.

Visited this dealership on March 20, 2021. First impression was positive as our Salesperson Bella was courteous, honest, and professional!! Lasting impression……. left me feeling as if I would never visit this dealership again as the sales manager was not customer oriented and lacked integrity! Prior to shopping at this dealership my aunt, uncle and I stopped by the Orr Nissan dealership in Shreveport. We looked at several vehicles and attempted to work out a deal. Orr in Shreveport appraised my auntstrade (inspected and drove the vehicle) and originally offered $2000.00 for her trade. Later increased the trade amount to $2500.00 to make the sale. Not satisfied with the final numbers we decided to continue our search. Fast-Forward to Orr Nissan in Bossier same trade-vehicle and provided with the worksheet from Orr in Shreveport the sales manager at Orr in Bossier informed us he could not offer anything for her trade. So, it left me to wonder did the vehicle depreciate $2000+ dollars on the ride from Shreveport to Bossier?? We left this dealership with no intention of ever returning.On a positive note, my aunt was fortunate enough to find her vehicle of choice in Natchitoches and guess what she received $2000.00 for the same vehicle.

Got a oilchangeOrr Nissan in Bossier is the best car dealership I have ever been to! Beyond friendly and helpful. They are like family!

Ask for Daniel Hollis if you want a sale person that wants to put you in the vehicle you really want! like - color,style,space and interior. He was so patient. He told me it’s what you want! I’m here to get you the vehicle you want... I really did get the one I wanted to! It’s so nice! It’s a Nissan Murano blue. I love it.. He was a professional and he got me what I wanted!!! No matter how long it took. Now that’s a five star!!!

High pressure sales tactics. While talking with someone, this character is going to shout that hes going to need the keys to the truck we were interested in if we didnt close the deal within 30 minutes because he had someone on the way up there to buy it. The truck was still for sale the next day and either the same person or someone else decided to tell our credit union the same exact thing. Still nobody has purchased the truck and we made a trip out of town this weekend to deal with someone that didnt have to stoop to such tactics. Truck (same VIN) also appears on another one of the Orr dealerships in Russellville, AR. What a joke!

Thank you so much to Greg Thompson and Stephanie for helping me over the last 2 days. I was able to get in there and leave with vehicle I wanted. Absolutely great experience.

The representative that worked with me was very knowledgeable and took time to explain everything to me in details.

I do not recommend this place for repairs. Been getting the runarounds for 3 weeks about my car. I was told they dont offer loaner cars (LIE! I had a friend just got one 2 days after I dropped my car off & had it up to 10 days) Got told my car would be ready Wednesday. After not hearing anything I called on Friday & was told “They haven’t started on it yet” . I only came here because I didn’t feel the car would make it to Shreveport. If something else happens to my car & I feel it won’t make it to Shreveport I would rather pay money to have it towed. This was the worst experience of my life & once I get my car back I will NEVER come here again!!!!

I am very pleased with my service. It was timely the intake gentleman was very knowledgeable customer friendly and on his best behavior

Edit: just bought my second vehicle from ORR Bossier. The experience was smooth and simple. So excited about my new Rogue.

Cameron is still an awesome service supervisor. But I wouldn’t recommend a anyone buying a Nissan. Especially the 2020 Sentras. I have had nothing but issue after issue w this car including the brain/computer that they’ve had to replace due to a manufacturer error & only an 8 month old car. . A huge inconvenience since I’ve bought it & still having issues as we speak. I’m jus very very frustrated & I don’t think after all that’s happened & still happening that I could be happy & satisfied at this point. I do not discredit Cameron tho he’s tried to help from the start.

Fred was awesome told me everything my car needed got me out very quickly

I went to Orr Nissan in Bossier City, La., I had the Greatest experience with Cameron Joe, he is THE TRUTH, WE NEED ALOT OF CAMERONS!! MUCH LOVE!!❤❤

The experience was ok. I realized that my vehicle does not have some of the features that I consider essential but I will live with the purchase.

Ask for Cameron as your advisor super fun energetic guy who will put a smile on your face everytime even if he has bad news.

All of the staff is Great!! They go out their way to make sure you get what you want and it is the price range you want.

The service department is super friendly, fast, and efficient. I was in and out with a new key quickly and with zero hassle. 100% recommend using them for all things Nissan.

Prompt, friendly, efficient service. Knowledgeable technicians and fair prices.

Bought my first car at this location. Orr Nissan is a very professional business, and our car buying experience was very straightforward and non-stressful. Our salesman, Lester, was very helpful and genuine, and I would highly recommend him as an employee. The car we purchased, a 2012 Nissan Versa was very clean and well-taken car of by this dealership. Thanks Orr Nissan!

I always go to Orr Nissan Bossier for any service needs. They go above and beyond to help me and get my vehicle done in a timely manner. I would highly recommend Crystal G. As your service advisor. Shes the best, super sweet and very professional.

I was impressed and will be back. I did not have an appointment, but did not wait long. I waited in the lounge and had some coffee, then i was on my way. Truly genuine people!

Loved the great service I received! Everyone was friendly and helpful. I couldn’t have asked for a better experience.

Always great service! They always take care of my maintenance needs!

Daniel Hollis is the best!!! Made the car buying process so easy and painless. If you’re looking for a new vehicle ask for him!

We had a great experience with Orr Nissan in Bossier City, maybe our best car buying experience ever. Our salesperson, Mr. Hilton Wells, was very friendly, kind, and patient. He took out the time to show and demonstrate all of the new features of the vehicle and pointed out all of the differences between the trim levels. We will definitely do business with him for as long as he is in the business going forward.

Cameron Fread helped me out with a brake squeal on my car. he was professional courteous and quick 10/10 would recommend !

Cameron Freas was awesome super quick oil change Will be back shortly !

Haley Allen Wise - Just went home with my new Nissian Sentra SV!!!! I got exactly what I asked for :) They even had someone bring it from down south. With all of the shortage issues I was expecting to be backed into settling but Daniel Hollis worked to get me what I asked for and wouldnt let me settle. Thank you Daniel! This is one birthday for the books!!!

Cleveland provided EXCELLENT service with our van. He is honest and maintains clear and concise communication with us EACH TIME! CLEVELAND DOUGLAS IS THE REASON WHY WE CHOSE ORR NISSAN BOSSIER!

Durius and Mike were wonderful and got me into a car that I wasn’t even sure about until they truly sold me on it. I absolutely love it though! Their personal care and interest in me getting the best deal for my money was refreshing! I am so pleased with my full experience! Not like any other car purchase I have ever made.... I was treated like royalty and that was worth my two hour trip to Bossier!

Jacob James went above and beyond for my daughter and I helping us get out of a broken down car to a new 2020 Nissan Kicks! This is the fourth car weve gotten from this dealership and well probably never go anywhere else. Customer service is great and its clear they want to make you happy and confident in your experience/purchase. Thanks again Jacob!

Fantastic salespeople .. friendly, courteous and very polite ..

Belle was very nice and explain the finally process very well. Which was making sure I understood everything that Hilton went over with me on the walk through of the car. Hilton did an amazing job as well 👍🏾. Dustin also did a great job in finding and recommending the right car for my husband to get .

After having a bad experience at another dealership, I was leary of coming to look at cars. But Shadow, our salesman, made it easy. He listen to what we wanted, allowed us to test drive, and get the feel for the vehicle, and worked with us about the financing. Because of that we bought our new 2020 Kicks.. Shadow was not pushy. Very honest people, something rare in the car business.I would highly recommend Orr Nissan

If you’re gonna go to Orr Nissan in the Shreveport/bossier area, go to the bossier location and ask for Daniel Hollis. Super laid back guy and is more than happy to go out of his way to offer actual quick and great service on what you’re exactly after

I would have never thought I would have bought a Nissan. I wasn’t even there to buy a vehicle I was with my mom having a girls day. Daniel Hollis walks up he asked me how about trading that Camaro in? I laugh. I was like no way you can get me to trade my car in.. lol Daniel Hollis said we will see lets go look ha. I drove a few cars very nice. however, not what I liked... Daniel Hollis was the most funnest, down to earth, very patient, sale person... Let me just say my Camaro that I would’ve never thought I would ever get rid of. I now have a Nissan midnight Titan 4x4 Turbo diesel Cummings. I love it!!!!!!!!!! Best sale ever!!!!! If you want to have fun and get what you really want in a vehicle ask for Daniel Hollis 😃😃😃😃😃

Brought a used pickup in for service. All work was performed in a satisfactory manner.

Best car lot in Louisiana...

I was very pleased with my recent visit for an oil change & new filter in my car.

Abigail in the service department is the jewel of this dealership. If you own a Nissan and you are about to receive bad news that your car is a lemon, you want Abigail to be the one to tell you. Dealers are not too aggressive, but their supervisor is the stereotypical used car salesman Beta male type that makes you want to throw away the last 3 hours youve spent with your dealer and go somewhere else.

Terrible customer service in the service department. Will never recommend and probably will never buy another Nissan because they screwed my car up

Cameron was very quick and professional had a great experience.

I worked with a very nice and informative young man named Shadow Kellogg. He was so nice and put me at ease during the sale and answered all my questions. My son and I were very impressed with him.

After seeing post of everybody getting a car or trading their car in I was like let me try. So I seen David Dean name and seeing people sharing his post. I contacted him and it went from there my hopes was up a little bit but when I can back David and his brother Durius Dean did an amazing job in helping me. Thank You Durius and David 😀

I bought my vehicle from a different dealership and had to have a key reprogrammed. Everyone was so friendly and very helpful. I had my 1 week old grand daughter in the backseat and they handled everything quickly so I wouldn’t have to take her out. I cannot say enough wonderful things about Cleveland and Adam. They were AWESOME!!!

They have a wonderful service department. Everyone there goes above and beyond to take care of there customers!!

Went there Saturday to see about a 2016 Ram. General manager and salesman said they were going to see if they could work out something with the bank and would call me Monday. Its Wednesday and have heard nothing. Im not chasing anybody over a vehicle. Its way too many dealership out here.Additional note:. Just called you guys. You all are truly an incompetent dealership. You had no information on me when I called and didnt know why I called. How are you guys still in business. It would be sad if it was not funny.

The Dealer we dealt with by the name of Connor had a great personality and was nice. What the dealership lacked was the ambition to be 100% honest with us on the vehicles we were interested in and actually purchased. Connor did everything he was able to with what he new. In purchasing the cash car we chose, major issues with the car presented itself the next day. Taking the vehicle home that night, we observed shaking with the car being the only problem at the time. On an attempt to go back to the dealership for a wash not far from home, the gear switched to Neutral and eventually switched back to drive. Went back home to avoid any more major problems on the highway. Tried to get the issue resolved with the dealership and only got offer to finance another car (what we wanted to avoid) or get another car for close to the same price (they didn’t have) and no money back at all. Took the vehicle to the dealership for them to drive and look at it and they themselves stated they were not aware of how bad it was. I am aware of rules to follow per company standards but this situation all together needed to be altered. This rating has nothing to do with who helped us, only the dealership not sharing more info for their employees to give to buyers.

Worst mistake of my life, traded my truck there and they did not pay off the finance company.now my credit score is 517.

Man this place is awesome. Took my mother n law to get a car and Im get me another one too. Thanks Mandrill for all your help

Great shopping experience. Go see Daniel for great deals.

Bella did awesome with helping me purchase my first vehicle!

I had my car serviced, oil and filter changed Friday 4/2/21 . When they were done they showed me a print out of what may need some attention . What bothered me was the part where he told me the coolant reservoir was empty. So he informed me they topped it off. Well in my book when something like that is empty the radiator needs to be checked to see if it was also empty or low. But no... he told me they did not!!That’s poor service not being able to go that little extra step to see why the return reservoir was empty. There may have been a leak somewhere or something else but no,, all it’s about is the money involved on what more they can do. That’s no pride in they’re work that I can see. Trying to get as much money as they can from they’re customers is low. Especially when something like the reservoir being empty could be serious and they could not have the decency to try and take a couple seconds to open the radiator to see if it was also empty or low of coolant!!!

My service guy was polite and friendly. He kept me up to date on the progress of my service. I was in and out quickly. The others at the desk werent inviting but my service guy was amazing. Thanks ORR for that guy.

Fast service and great staff! Great place to buy or service your vehicle.

From drive up to departure I was treated like royalty. Once the vehicle inspection was completed I was giving a printout and informed of what was done what is recommended. Then when completed I was taken to the cashier and later to my vehicle. That was perfect.

Excellent service, nice n friendly. Was able to get my next vehicle.

I had to get my check engine light fixed. The young man that helped me was very nice. I was there for over 9 hours. They got me a loaner car just long enough to pick my son up. I believe they tried to sell me on a bunch of services I did not need. I ended up getting what I really needed. The man the helped me was really nice though.

Service is always helpful and quick

The manager Mike is very rude and unprofessional. When I asked him for his last name he said he doesn’t have to tell me anything. He needs customer service training . This company preys on elderly and people who are not savvy with credit and interest rates . Be aware of their deceptive practices. They will constantly call you to get a new car with terrible payments and interest rates . They also used my down payment for warranty after I told them I didn’t want it .

I wasn’t pressured in anyway. If the numbers didn’t look great we knew we would walk out at any time, no hard feelings. We value Mr. Micheal Jacobe and his down to earth personality. Never thought to even look at Nissan. Love my purchase. Not sure I will ever get rid of it!

Fread provided an awesome experiance

Absolutely the worst service! Brought them my car Saturday an I still haven’t received any word on it. We have called an talk to the manager an he found out they never processed my paper work, the order my part but didn’t realize it was to my car. I would recommend anyone to please choose another Nissan dealership because this place is horrible an they don’t care for their customers

Great cars, friendly staff, welcoming facility. Worked with David (sales) and John (finance). They both worked hard to tailor my deal. 5-Star Dealership!

Very informative willing to explain the details on everything for clear understanding

David Dean, Chuck Sedric, and Pete Colvin, Cade and Jacob Wilson made my car buying experience so Easy. Thank you Guys so much for Everything and thank you Bella Shepherd for my vehicle Certificate of Birth. I will come back and I will be sending others here to purchase their car. Love You Guys and Thanks Again!!

One day ago on 10/14/20 I went in for an oil change. I was informed that I would need a filter sometime soon. Prior to me going I had zero issues with my car. No sounds or lights appeared on my dash. The next morning I notice I’m having issues breaking. Tonight, as I am driving home I hear noises coming from the back. My car now shakes if I go above 60 mph. Once again I did not have ONE issue prior to going in. I have zero intention of paying to have this matter fixed. On behalf of Nissan Bossier I would think this matter would be taken care of. Highly disappointed.

Ordered A Part, We Shall See.Delivery In 4-5 Days.

One of the best buying experience that I have hade.

Purchased a company vehicle around Jan 2020 from Jophus. He was extremely knowledgeable and went above and beyond helping me before and after the purchase was made. I recently had to put my vehicle in the shop and parts are on back order so they put me in a small car. Called Jophus up and explained my need for a truck because of the work I do and without hesitation he jumped right on it and got me put into a Titan ASAP. I was really impressed with his dedication a year after buying the vehicle from him. On another note the service dept there is amazing as well. Always doing their best to make it a pleasant experience. I’ve honestly never had such a good experience as I’ve had with Orr Nissan in Bossier City.

Cameron Fread and Ali made my first time at Orr Nissan such a pleasant experience. They gets a A+ from me. Thank you both, Orr Nissian has two of the awesome employees Ive met.

They treated my family and I well. The customer service was not lacking and I was able to go in and get the car I wanted for a fair price. Dustin Cox did all he could to make sure that I got the best deal possible. If Im here In Louisiana when Im ready to buy another car, Ill definitely be returning.

The salesman Randell Thompson was great to deal with.

Great experience! they stayed late to get the deal done!

Fred in Service Dept was excellent!

The entire staff was very pleasurable. They were polite, friendly, helpful, and efficient. Randell our vehicle salesman went over and above to get our paper work completed as efficiently as he could. He made sure we understood what was going on with each paper we signed. John our finance manager was polite and patient. He explained each form with us as we signed it, stopping to explain what we were signing. He checked on us through out the entire process. After we bought the vehicle Bella walked us out after explaining a few features on our new purchase to demonstrate how they worked. Randall had our vehicle cleaned and ready for us, he filled the gas tank reminding us about our free oil changes. Bella and Randall thanked us and told us to stop by and see them when we are in for service. We would like to Thank Orr Nissan for making us feel special and taking extra time for us.

Waiting in front of 3 employees in the maintenance area for over 10mins with out someone even acknowledging that I was there. I’ll get better customer service at Take 5