Got my car inspection done there. They were fast and courteous. I would recommend them.
Took my vehicle there at 8 a.m. (we live an hour away) to get a minor fix for a window. They told my husband we were 5th in line waiting and we asked them if they were going to be able to get to our car done before the day was over. Throughout the day they assured us multiple times that it would be finished before they closed at 5. We stayed in town all day waiting. Went back to check and they waited 20 minutes before closing to tell us that they weren’t going to be able to do anything for the rest of the day. Charged us $50 to even take OUR keys back. Wasted a full day for nothing!
Great shop. Very helpful, willing to help
Got my alternator changed here and it was done in a few hours. I would recommend them. Their prices are reasonable.
Went to get my car Inspected very friendly and nice. Thank you!
They would not insure their work put in a faulty radiator and then argued about mileage on the car. The mechanic never checked the car and had listed 15,000 miles more than the car had. When i brought it to his attention he became argumentative about the work he did. Overall horrible experience now Im out thw repair fee and a car. Worst part car was running before they got hold of it and now the car wont start. Save all your paperwork when using this business and if you can find anyone else go to them Monroes should be an absolute last resort or you shouldnt use them at all.
I wasnt able to locate a shop locally that would be able to assist in the same day. They worked me in and were able to accomodate me quickly. They were very professional and the price was very affordable. If I were to suggest an auto repair shop this is definitely the place I would choose.
Not too pleased right now and I hope they make it right. My MINOR daughter took my Jeep up there (registered one my name but she drives it).. bc of an incident. They diagnosed and have charged, saying Jeep can’t be picked up until that’s paid..... but not one person thought to call the OWNER of the vehicle, look at registration etc, could have be stolen? Borrowed? But not properly authorized to lift the hood. Oh and quoted over $3000 to my daughter for repairs, including things we were already aware of that my daughter didn’t say she needed addressed. Not to mention the extremely unpleasant and condescending woman that got very irritated during our conversation and actually laughed at my concerns.
Good quick service little pricey but I believe the job is done and done right and I dont have to worry about it kudos to Monroes garage
Absolutely best place around. They did an awesome job at replacing close to 9-10 things wrong with my vehicle. They also got me my vehicle back in 2 days and it would’ve taken way longer somewhere else. Linc and Kim are amazing. I recommend this place to anyone!!! Best prices around!!!!
Linc (owner) is always quick to diagnose the problem and works very efficiently to fix it. Long time family business and I love supporting small businesses. Especially the ones who really work hard and deserve it! Give them a try, you wont be disappointed!
We have had 2 separate vehicles repaired at Monroes Garage and cant say enough about how great their work is. First they repaired the a/c in one of my vehicles and just repaired an evap leak in another car. They only fix what is needed and do it quickly at a reasonable price. I havent found a better shop in the area yet.
Monroes Garage has been nothing but Super-Duper nice and patient with me and my vehicle. Kim is awesome and she keeps it 100. The Mechanics there are top notch and I will continue to Rate, Review, and Recommend their services to anyone needing mechanical repairs!
Had an issue with my Ford Explorer, they narrowed down the issue for me but didnt charge me for diagnostics. This place is great, friendly, and honest. Prices were good too on things I was quoted.
Absolutely the most honest mechanic in town! Linc and his team do great work at a fair price! The ONLY place I take my vehicles.
Great professional quality service at a reds price. Took the time to call and inform me of the work that needed to be done and the cost. Very honest about the work that needed to be done. Would definitely recommend them to anyone needing an honest and quality mechanic for their vehicle
I came into town early one morning broken down. I called Monroes and told them my situation and they told me to come in. Got there and they had fresh coffee and a very nice waiting area. Time went on and I started talking to Dale and I mentioned that I had been driving all yesterday and never got a chance to eat dinner or get breakfast. She later comes back with snacks and gives it to me. Later on her son (the owner) comes and asks if he can take me to lunch because he heard I havent eaten. Now I have been to many shops around the south and never have I met anyone like them. They are by far the nicest people I have ever met. They stayed after hours to work on my car. On top of that they easily could have ripped me off but they didnt, they had very fair price and honestly I was surprised it was that cheap. The work they did was amazing finding the problem and then some. I wish I could give them more than 5 stars, I would recommend them to anyone.
Every time I bring my vehicle; they are honest, timely, and very professional. Would recommend to anyone. Thank you for the valued efforts and craftsmanship.
Dirty battery cable = $500 bill! This con man tried to take advantage of my 21yr old daughter who is stationed in the area! All active military especially women stay away!!! To make a long story short, she had a dirty battery cable. They fixed it then they tried to say she needed a fuel system tune up totaling $500! When I found this out I gave them a call and spoke to the rudest female Ive ever encountered! ( This alone could ruin a business and Im sure everyone in the shop know who Im referring to)! After she told me there was nothing they could do since the work was already in progress, my daughter got a call shortly after by the owner with an apology saying the work hadnt been done and charged her $60 for diagnosing a loose/ dirty battery cable! I can imagine how many people have been scammed by this shop!
Outstanding customer service! Changed my water pump in no time at an honest price. Staff is genuine and FAST. Thomas did a great job! I will be back in the future. Thanks guys!
We arrived on station at Barksdale in 2016 and a friend referred me to Monroes. Rarely in our 25 years of traveling with the Air Force have we struck gold with auto care and usually default to expensive dealer care, this is one of those times where we truly found a great partner...and we plan to stay with Monroe for all 4 of our cars. Special shout out to Kim for always being a great receptionist and allowing me to talk with mechanics!
Fast service and great mechanics. The owner is usually on site for any concerns you may have. Not expensive at all and can even get you towed .
Really impressed with the service we received at Monroes garage.After breaking down during a road trip on a Sunday morning, we had our vehicle towed to another shop that was open in the hopes we would be back on the road quickly. Not only could they not fix our vehicle Sunday, the technician who looked at it the following morning couldnt fix it at all. So we got on the phone and called around to other repair shops looking for another place to have the truck towed to.. One place tried to sell us a very expensive replacement part, another could *maybe* get it back to us the following day. Monroes was courteous, professional, but most of all, they seemed to know what they were doing.While the truck was being unloaded, my husband talked to the tech, Thomas. Knowing we were not only stranded 1000 miles from home, but also facing the threat of Hurricane Hermine on the trip home, Thomas went above and beyond to get our truck fixed and back on the road before they closed for the evening. He even called the next day to follow up and make sure we didnt have any further problems.Great service, a knowledgeable staff, and fair prices. You cant go wrong with Monroes.
They always do a great job fixing our cars. You should probably expect to leave your vehivle there overnight because they are incredibly busy. If they make a mistake, they will fix it or pay to have it fixed. So they are a very responsible and ethical business.
I was extremely pleased with the level of customer service I received, as well as the efficiency of service. We received same-day service on our vehicle and a quality that is second to none. We would not take our vehicles anywhere else. Thank you, Monroe’s Garage.
Let me begin by saying I cannot say enough about Monroes Garage to even do my experience justice, that being said...they are some of the most honest people I have ever met! They are not out to get your money by making up false problems like most shops. If you want an honest, hard-working place to take your vehicle, treat you with respect and not just take your money that STANDS BEHIND their work...Monroes Garage is your one stop mechanic shop!
So thankful to find such a good Christian family to work on our truck. We were traveling from south Florida to Dallas and found Monroes on the internet after having gone to the local Dodge dealership and were told that the truck wouldnt even be looked at for three days. The kind people at Monroes took our truck in immediately. We disagree with the comments made about their charges and not being kind to all races or gender. They treated everyone with total respect and pricing was quite reasonable.Because of our experience we highly recommend Monroes Automotive.
This garage is the greatest! They did extensive engine and transmission work for me for a reasonable price and in a reasonable amount of time. I cant thank these guys enough for the hard work they did for me, As a female I have had car trouble and been ripped off many times in the past but not with these guys. They are honest, hard working and they kept me posted every step of the way. I cant say thank you enough to the guys at Monroes Garage.
Good friendly people knows what their doing ...I recommend them to anyone great staff..
Great place to take your vehicle! Excellent service that will exceed any of your prior experiences!
I will not go any where but Monroe’s Garage for my auto service. Caring and Trust worthy people. Treat you like family and excellent prices. Thank you for an awesome job. Jimmy Maynor.
SO glad I chose this place! The whole shop was amazing all the way around. I dropped my car off in the morning and told them the issue. A little later they called and confirmed the problem and gave me an estimate which was right on. Not to mention they found what was causing my starters to go out so quickly in the first place and fixed them both and had me up and running in no time. It feels good to have mechanic experience work out so well. Thank you to these guys, I cant recommend them highly enough.
So I started using Monroe’s Garage about 3 years ago, I had previously used other places in the SBC and I always felt like I was being pressured into repairs that were not necessary until I found MONROE’S GARAGE...I have had ALL 4 of my vehicles repaired and serviced at MONROE’S GARAGE and we are not talking simple stuff, I am talking about major repairs like rear end in F150 4x4, 2 complete AC repairs, new wiring, oil changes, etc.. So as you can tell, everything from maintenance to major repair. Never once did I feel like they did not know what they were doing and they have always been priced at or below competitors. I can’t say enough about Monroes Garage, the service is amazing, everyone there is very friendly and very knowledgeable, from the front office (Kim) to the mechanics from Garrett to Linc. I will definitely be using them for ALL my mechanical needs from here on out. You just can’t get this kind of service for your vehicle AND exceptional customer service anywhere else. I don’t honestly know how anyone could ever say anything bad about Monroe’s Garage, I wish they would expand so more people country wide could experience what true customer service is.
Hands down the best Garage in the area. Went in there for transmission problem and thought I would be out at least 1,000 on repairs. The mechanics were HONEST which is a rarity now days, they fixed my car and only charged $50! Will Definitely recommend this shop to everyone
Great customer service, Quality work, up front cost no hidden fees.. Worked on my wife BMW. Excellent Mechanics, very knowledgeable, awesome Shop, patient and has great customer service!!!! Highly recommend this business. Thanks LeJon J.
These guys are ALWAYS amazing!!! They know their stuff..vehicles, parts, troubleshooting, and repairs. My husband works for 4 Wheel Parts and is a former tow truck driver, and a current automotive and diesel mechanic...he has been turning wrenches for over twenty years and if he cant fix it, Monroes is his number one referral!
Helpful and friendly
We worked with Thomas to figure out what was going on with our AC. He was very honest, professional and understood that we were on a time crunch as I was moving back to Florida and couldnt drive with 1 working window and no ac in the car with my toddler. He kept us in the loop on what he was doing and got our car back to us in a timely manner. When we move back here and if we ever need to take our car in again this is the place we would go. Thank you again to everyone at Monroes for taking care of us and being so kind.
I cant say enough about Linc and his staff at Monroes Garage. I have had to take my car a few times to his shop and I was always met with professionalism and a smile! He has been fair and honest with me every time. I had a brake problem last year and took my car to a place in Tyler....but was astounded by the price they quoted me, so I decided to get it back to Monroes. They beat that Tyler price AND got my car ready by the next day.If you are undecided where to take your car for repairs, think no more. If you want honesty and good work....look no further!!! Monroes Garage is your place!!!
Never had a bad experience with this shop! Owner will go above and beyond to make his customers happy! Would recommend to anyone!
Best Place in Bossier and Shreveport. They fixed my car in a timely manner and beat everbodys cost by a considerable amount. They were very friendly and honest on every aspect of my car and didnt try to get me to do things that didnt need to be done. I would recommend them to anyone and will not take my vehicles anywhere else.
Monroes Garage is one of the few auto shops in this world that has the benefits of being extremely professional, extraordinarily fair and being run by genuinely decent human beings. I will recommend this shop to everyone who asks and especially to everyone who doesnt, If I had a first born son Id name him after this shop.
Friendly staff and top to bottom knowledgeable crew!!!
Never take your car here. Had a caliper replaced because my brakes were locking up. Didnt solve the problem, took it to another shop and they pointed out that Monroes didnt even put the caliper on correctly. Monroes also quoted me over 3 times what everywhere else did. The staff was very rude, and give out wrong information. You ask one person something, and get a completely different answer from the next. They have no idea what they are doing at this shop, but try to charge you an arm and a leg. Avoid Monroes at all cost. Quoted me $1,400 for repairs that only cost $450. Would give them 0 stars if it was possible.
Monroes fixed my A.C. last year about this time. Brought it back because it was leaking freon. Before I got a call for a diagnosis, they said it was ready. Warrantied the work the did last year and throw me the keys. Faith in Mechanics restored.
Great service. Love Line and Brandon. Good guys
Broke down traveling through Bossier, had to leave truck and hope for repairs to be ready when i came back through couple days later...Monroes quickly and knowledgeably diagnosed my problem and told me what to expect and worked with me over the phone to have my truck ready to be picked up on my way back through town. Fair and honest...Life savers...
This shop is the best mechanics shop Ive come across in 40 years of living here. They dont rob you and are honest and fast! Got my quote over the phone and the parts price was 100 dollars cheaper than anything I found online. The job was just for the front brakes and the total was 350. Although I paid 500 because there was some damage to the wheel hub which I knew it was something due to the awful grinding noise. Great place look no further Im telling everybody about it.
These guys are awesome! I will never take my vehicle anywhere else. So glad I finally found a place that will be honest and trust worthy about what my vehicle needs!
Nice technician quick about getting inspection sticker
A+ service
OMG I called for a quote on replacing my compressor in my car and instead of a call back from a person I received a txt for a quote over $1,000 plus $110 to check the compressor talk about a rip off, a new compressor cost under $200 so they would be pocketing $910 for so called labor.
Best shop around! Fast and friendly. The truck runs great now.
They are racist against black people. A white woman came an got great service and when I came they treated me bad an tried to over charge me... God bless people like these
I will never take my vehicle anywhere else. The guys at Monroes Garage are very knowledgeable and actually find out what the problem is and fix it, instead of playing the guessing game and changing parts. I give these guys two thumbs up.
Service was great......only complaint is that they need a comfortable waiting area for customers
Great people. Great service. Need new chairs. Lol.
After myself and another shop had failed to remove my alternator due to siezed bolts I brought my car to Monroes garage after reading their google reviews. I cannot speak highly enough about their professionalism and dedication to repairing my vehicle. Not only did nearly every bolt end up breaking off, but they replaced everything with OEM parts from a local dealership and even modified the mounting brackets in-house to fit my new large case alternator. During the entire process I was informed about everything going on with my vehicle and was never left wondering what was going on. When I picked up my car the bill was less than half of what I expected, and I got to speak with the mechanic that did all of the work and thank him personally. The level of dedication to their customers and professionalism is second to none.
Excellent customer service. They gave me a fair and timely quote for repairs in a professional email.
Fast, easy vehicle inspection! They also offer 2 years now.
I brought my vehicle to this mechanic shop, not knowing too much about cars. By the time it was time to get my car back there were two new repairs that had to happen and discrepancies with the invoices. Now two month laters the same repair that I got fixed needs repairing. So please think twice before going here, not good people. I would give them a negative star if I could.
Will neglect to tell you what their diagnostic fee, will mess up your vehicle and refuse to take responsibility for the damage. Take your vehicle and hard earned money to someone who isn’t out to scam you.
Great service, very friendly. We had a great experience. We will use them again
They got my pick up in and fixed fast and they were very reasonable on process I recommend them to any and everyone who needs anything done on their vehicle
My daughters 2009 Volvo needed repair and they ran a diagnostic test on it, found out what the problem was and fixed it fast and at a very good price. Their office is friendly and helpful. We will always use these guys for our foreign car repair!!
Fantastic staff and fantastic service. The best garage in the area, hands down.
$1350 for a 3 hour labor job for a waterpump $1550 if they got the pump I just cant do it going back to the long star state
Always has friendly, professional and fast service here at this establishment. Great place!
Great Service, fast, reasonable priced, friendly staff. Will return to Monroes for all my car needs every time I am in Bossier.
Awesome all the way around!
One word decribes this business. Excellent. They changed my front, right wheel bearing, changed my oil, and changed my brake pads for 683.00 (Wray Ford wanted 710.00 to change a single wheel bearing). Monroes Garage is fast too, I mean super fast. They did all this work in 3 hours. I had a good conversation with a man that worked there as well about my Polaris RZR 900. He helped me fix it by telling me things to check. Awesome experience in times when everyone just wants to take your money and kick you out the door.
Very fast and very professional. Had my car at three other shops for the same thing. They checked it out, called me, and it was fixed!!! No surprises!!!
It took forever, but i got my car taken care of. Polite guys,
Forgot to bolt engine to motor mounts after a water pump replacement that cost 2000 dollars. The people we dealt with was rude and unprofessional. We had to end up selling the car because it ran hot even after the water pump replacement. I dont recommend going here I rather push my car down the road than to stop by here again.
Best shop in Shreveport and bossier city! went up and beyond for me on my 2007 Mitsubishi Eclipse Spyder! 5 STARS!!!!!
Legit 5 Star!!!After refusing to be robbed by Moffitt Audi for 5400$ (3000$ in parts) for an entire front end suspension replacement. After researching my issue on AudiWorld Forum, I knew it was damn near impossible for the suspension air compressor and 2 air struts to fail simultaneously. I could hear my compressor come on so I knew it was still operational.Called Monroes Garage, setup an appt. for the following Monday. Tuesday they called me to inform me that only one strut had fail. I order the part online myself, received and took it to Monroes Garage. I was back on the road the follow day for 1/10th of the cost total Moffitt Audi quoted me.These guys are very good and take pride in being knowledgeable about cars. Glad I discovered them.
Inspection sticker no problem
Prompt service
Ive been to many shops, probably 10 in this past year, they couldnt fix my car but this one is #1! Very professional, they get the job done right, im never going to anyone else again
Great customer service, friendly and professional technicians.
Excellent service and care for your auto.
Best service in the ark la tex
Very proffessional, timely, fair prices !
Great work, service and price
Correctly diagnosed the problem when others failed, so im very pleased and I would recommend them to anyone
Fixed my wifes Volvo when no one else did.Worth waiting a month to have it fixed right after going to a few other places that said it was fixed when it was not
Very professional reasonable price.
Bad price didnt fix my car but charge me 65 dollars to tell me what was wrong an then an change price from what they told me on phone when all I need was my air fix they wanted 600 to fix sad 😭 Dont go there its a rip off
Busy shop. Lots of people bring their vehicles here.
Only place Ill take my vehicle
They do good work, little on the expensive side though
Quality work, fair prices.
Very friendly people.
Brandon Beckett is a very professional person
Always above and beyond.
Great service!
They suck