Did not arrive on time. When I called for a pick up and return, I was told everything was set. The next day our 30 yard open top does not get exchanged. I call back and a representative tells me I need to pay in advance that our ticket was not submitted. I pay, we get our open top. When I call back for our third exchange I am told no payment is necessary because we have a credit for the previous open top. No consistency in employees or policies. You need to have a staff meeting and get everyone on the same page. Also it takes a minimum of 30 minutes to actually get someone on the line.

I have been using Republic Services of Boone for over 15 years. There staff is very professional and the services they provide are exceptional. I highly recommend them.

Left three messages over last week not a single call back !!! They obviously dont need or want more business so find another company.

We had a credit of $32.15 when we moved houses. Offered to drop our containers off and they said we could not. Instead, charged us $33.15 to collect them making us owe them $1. Vixster is sooooo much better!!

Called this company for 3 days, never received a return phone call. This is not the company that we used to work with. Very disappointed that there is never a phone call answered or returned. This is no way to do business.

Completely without a doubt this company has dishonest business practices and lots of undisclosed fees. Billing is constantly wrong. Illegal monopoly. Bad service. No loyalty to customers whatsoever. They will rip you off first chance they get.

Always have trouble with these people. I get charges on my bill that arent valid. They charge us weekly and sometimes are a no show. Recently we were charged $55 for waste overage in our dumpster, when I called they told me it was overweight. I ask hows that possible - can you weigh it when you dump it? She said, NO. Every month its an issue of some sort. Unfortunately for Boone? Im stuck because they have territorial protection on the area and there are no other waste management services here in Boone.

I dont personally have these people do anything for me, but this morning I had these guys almost run into me at the new market center parking lot they parked crooked and took up at least 6 parking spots all because they wanted Hardees for breakfast. RUDE MUCH

Professional staff and reliable service...

Horrible. Watch your bill, always having to call and get adjustments.

No good.