I worked with Monica and she was extremely helpful. She was very patient with me and managed to give me a quote and set up my insurance around my busy schedule which I very much appreciated. She is very friendly which makes asking her questions easy. Amazing service!!
Monica is the best!She goes above and beyond for her customers.And these rates are such a good deal!
Fantastic personal service.Longtime customer - no complaints.Monica has been superb in all our interactions...
I highly recommend Monica, she was fantastic! Great personal service and knowledge of insurance products. She was very helpful in researching various policy options for me and when it came time to purchasing a car she was patient and supportive when I asked for different draft policies as I lined up different cars. When it came to purchasing my car she made herself available to ensure I could finalize my insurance and have it all signed off just as I was ready to drive it away.
Monica is awesome! She always makes herself available and is very responsive which is always great. (:
Monica has been such a great asset over the years! She is not only personable but very knowledgeable. She will not lead you astray! Thank you for all your help!!
Monica is a rock star! I came to her on referral and I can understand why everyone raves about her! Monica helped identify my best course of action for finding ride share insurance and she provided excellent results. She always stayed in contact, explained my options thoroughly, and wanted to make sure she did what was in the best interest of the client. Overall she is knowledgeable, informative and took the time to explain everything to me in detail. I highly recommend to anyone!!
Patrick and Monica make me feel like family. Ive been working with them for about 6 years now. I am more than satisfied! Monica Customer service is second to none. Always very fast to answer any questions I have, any time of the day. Ive saved a ton while having the best plan to fit my lifestyle. Thank you Monica for all that you do!
Greatest customer service ever. SHOUTOUT to Monica McKenna for personally helping me out. She was great about keeping me in the looping and working with me. Thank you very much Monica.
Amazing! The service I got from McKenna insurance was over the top. Monica was very kind, efficient and very helpful. She makes you feel like family. I would definitely recommend my family and friends to this office.
Monica and Patrick run a very ethical business and ensure you get the best rate possible without unnecessary coverage.In the process of purchasing a home I was looking for a few quotes because I wanted to group my insurance (home owners and automobile). They were very knowledge and quick with follow up to my escrow company. The house I wanted to purchase was in a flood zone and required insurance. Patrick took on the arduous task of researching whether it was truly necessary to buy flood insurance. Its not often an insurance agent fights tooth and nail to make sure you DONT purchase a policy you dont need. He reasearched our zone and asked us to provide an elevation report to avoid paying the cost of insurance.Monica was very responsive and on the ball. I had to have her call my escrow officer multiple times and each time she dropped everything to provide a prompt response. In addition, she always made time to go over comparisons between different carriers to make sure I had everything I needed to make the most informed decision when comparing my rates. After changing over our insurance over I had to follow up with them for a few updates and each time they were very prompt in their follow up even after I purchased my policy. It is apparent you arent just a number to them and they take great pride in servicing their clients.
Great and friendly service! They helped me get a low rate on my auto insurance when everywhere else was high and are real helpful if any changes needed to your policy or anything at all. Recommend it highly to those looking for a low rate on insurance!
Monica was great. I was having some issues with my current insurance agency and needed to find another company. Monica got back to me the same day and had me insured the next day. She knew I had 2 teenage drivers and made sure to pay attention to every detail so that we had the right coverage for our family. The customer serve here was great!!
Monica McKenna has been such an awesome help for myself/family! She has helped me out for years upon getting the best auto rate possible. McKenna Insurance Services are extremely honest, straight forward, and best of all friendly! If youre in need of auto insurance PLEASE get a quote from agent Monica McKenna at McKenna Insurance Services! She has helped me save so much. Thank you for all of your OUTSTANDING help and service!
Great insurance company with great rates! Monica has always been a great help and is a pleasure to deal with. Never a hassle when I have questions or need to adjust my policies. If youre looking for a great insurance provider look no further! Monica always takes her time with my questions and goes above and beyond! Thank you Monica!
Monica is excellent at her job. Most of the time I call her on the phone, and she does a great job on any of the changes that are needed. If you leave a message shell call you back promptly. Just really nice and pleasent. Found her while I was looking for an agent about 7 years ago. Havent had a need to go anywhere else. And a plus is that the office has plenty or parking and centrally located
Definitely made me feel at home.. Thank youso much for everything. I really appreciate you working with my busy schedule.
More than an agent- a friend for life. Has taken care of our family for almost 2 decades. Thanks Monica for always being there!!
Im giving this Great Review to the Awesome Staff at McKenna Insurance, Monica was very helpful and fast. Im very happy and satisfied with my rate she found for me and my family.
Monica has been very helpful in updating and providing us with our insurance needs both on our auto and home. Their office in Bonita is very convenient and location has ample parking. Professional service and access to best and reputable insurance companies made our decision making easy. I will definitely recommend this insurance agent to friends and family.
I highly recommend to anyone looking for insurance services you will be taken care of like family I have been insured with them for many years and I does not compare I always know I am getting a great rate and policy if I have any questions or need anything further explained Monica is always available. Thank you 😊
BasePoint Insurance Services has been my Mercury Agent for over 10 years. I definitely wouldnt even consider changing my insurance. My agent, Monica McKenna, saved me over $300 when I switched from my old company while getting me better coverage. Whenever I call with a question they are always friendly and professional. I have referred a couple of my friends to BasePoint and they have all been taken care of really well.
My experience with Monica at MeKenna Insurance was fabulous. She was very responsive, always calling back or emailing right away if I had any questions. She was very helpful explaining the various issues I should consider for my particular insurance needs. I highly recommend contacting McKenna Insurance for any of your car insurance needs.
Couldnt be happier with the honesty, professionalism, and quality of service we get from Monica. She handles all our insurance needs (cars and home). And her quotes are at least as good as those from inferior brokers, so we trust her 100% with our policies. Thank you, Monica!
I recently came into McKenna Insurance Services and asked for some help and advice. Monica quickly gave me a warm welcome and was very knowledgeable with all my questions and concerns. After speaking to Monica for just 5 mins, I knew I would be well taken care of! Patrick and Monica truly care about their clients and want the best for them. I am currently working as a flight attendant so I am always on the go and there has not been one time I was unable to reach Monica. She goes above & beyond to accommodate your needs. Shell go into work early, stay after hours, even go in on the weekends if you need assistants. Sounds more like a family to me! THANK YOU so much for the services you have provided me, I couldnt be more happier!!!!
McKenna Insurance has been a godsend to our family. Saved over $200.00 per month compared to my prior carrier. Monica is personable and treats us like family - on a first name basis. Have recommended this office in particular to many others and will continue to do so because of the atmosphere and service. McKenna Insurance has auto and home owners. Best Prices!
Since the moment I contacted BasePoint I received GREAT customer service. Monica replied readily fast to my inquiry about an insurance quote and gave me a hassle free time about all my questions. Before contacting Basepoint, all other insurance companies wanted me to get their insurance right at the moment and made me feel pressured. They never took the time to explain my questions or the plans, rates, etc properly. Monica explained everything in detail and told me to shop around so that I could compare. I must say she took a great amount of time to get me the right insurance plan and to answer all my questions prior to even agreeing on taking their insurance plan. I live in Los Angeles and loved that I was able to process all my paperwork without having to worry about driving to their office. In a nutshell, BasePoint and my direct experience with Monica was pleasant. Efficient, professional, helpful, knowledgeable, friednly, and very customer focused! Would highly recommend!
I cant say how much I appreciate the service that Monica gave me... She went beyond the call of duty to even interrupt her Sunday evening to get me taken care of...I talked to many agents shopping. Mostly from phone mills. I know that any of those would not have got me bound on Sunday...Hats off to you Monica.Mike Carr
I have been with Monica for a few years now. Monica has been AWESOME! I started with my cimnercial auto policy and now I have my personal autos too. Monica is knowledgeable, friendly and trsutworthy. If anyone is looking for an agent that cares, is pressure free and friendly, Monica at McKenna Insurance Services. You will not regret it!
We first turned to McKenna Insurance Services when our insurance carrier cancelled various policies we had with them and we didn’t know what to do. Patrick jumped right in and did the research to figure out what we could do. Patrick & Monica take the time to personally know your situation, and you are not a file in a computer being processed by a computer. Because they know our personal situation, they have been able to adjust policies when appropriate and are always mindful of ways to save on the premium.We recently experienced the claims process, and found it very reassuring to have someone to talk to when things get a little stressful. They were ready to jump in and go to bat for us to be sure the claims process went smoothly and that we received what we were fully entitled to, and that was for an accident that was our fault.We have been able to confidently refer family and friends to McKenna Insurance Services and know they are treated promptly and fairly. Thank you!
I am here with Monica Mckenna at McKenna insurance services getting my auto insurance for my jeep and getting a SR22 filling to get my drivers license back. She has been very nice and helpful to me and my family and i strongly recommend her to my friends and family. Thank you Monica
Great customer service and very friendly. Defiently choose McKenna as your insurance
There is no one more knowledgeable about the ins and outs of insurance than Patrick and Monica. I was paying an astounding $500 a month in insurance with some other insurance company and Patrick got me a policy that saved me thousands of dollars a year. It was like getting a raise at work for doing absolutely nothing more than making a call that took me 15 minutes.
The best service and saved me money! Thanks Monica!
I Couldnt be happier with costumer service, Monica has Always taken care of my problems and has also saved me money over the years.A vary professional company always putting their customers first and protecting them.Thank you pat and monica!
They are awesome :)