We had our 13 year old Water system 6 month check up today by Will. Once again the professionalism and knowledge base that out tech demonstrates with Kinetico is off the charts. If you are looking for an honest reasonable company to maintain your system call these guys!!!
Tyler just completed our whole house water softener and RO installation today. He presented the utmost professionalism. His job was incredibly neat. He explained the entire system to us. I would ask for Tyler for your install technician.
Tyler Gibson sold and installed a Kinetico filtration and RO system at our house. Best water ever!! My wife and I love it and we highly recommend anyone speak to Tyler if they want superb water quality at their house. He is very knowledgeable and even did the install himself when one of his guys called in sick on the day we were supposed to have it installed. 5 star service all around!!
I am so happy with my new K5 Water System. I had an older system for about 10 years and it was time for an upgrade. The technicians were so professional when they came for the installation. And, I have had excellent service over the years with my yearly maintenance. I love having clean and crystal clear drinking water. I would recommend Kinetico Water Systems to all my friends and family. They are the best!
This System works exactly like advertise!Drinking water is absolutely perfect!The whole house water is now clean and feels so much nicer on my skin and the dishes rinse off much more efficiently!A + satisfaction!
The drinking water in Naples tastes bad. The water smells like chlorine. Its moderately hard and has a 202 TDS count . I just had a Kinetico Water Softening System and RO installed at my home in Naples. Tyler who was the Kinetico Rep was super informed, patient and took all the time that was needed to answer all of my questions. I had other Water Filter companies come to my home as well. Tyler was by far the best. The installation was completed by Omar. He was neat, clean and did a very good job. I had an issue after the installation. I called Tyler and he came over and handled the issue personally. Now thats what I call customer service. Our drinking water now tastes like bottled water. No more chlorine smell and we feel a difference on our skin during showering. Better suds and less spotting on our shower doors. I highly recommend Kinetico.
We highly recommend a water filtration system from Kinetico. We had a drinking water system installed in our office and love it. The entire process was easy and the install happened within a few weeks from our initial inquiry. The sales person was great as well as the installer. We highly recommend this company and product. Amazing tasting water!
These people cant even afford a new commercial. They show the oldest commercial on TV. You know the one with the bobblehead lady lol
Our sales agent was absolutely the best. If you live in South Florida ask for Dennis Stephens. We moved to Venice, Fl recently and our water was terrible. We’ve had water softeners and RO for the last 20 years and this is the first time using Kinetico system. Wow! What an absolute difference over the other brands. Our water has never been better and it is the most efficient system I’ve seen.
This company needs to get with the times - automate your customer experience better, there should be no reason to have to call into customer support or billing to speak with the inept, incompetent, unfriendly, uncaring staff that answer the phone. Lets get a proper customer portal up and running, so one can manage their account online, request service, view and pay invoices, etc. The data entry clerks hate their jobs, you could save a buck or two without them.
We recently had a Kinetico water treatment and reverse osmosis system installed. When we had a water leak under the sink, their service representative came out to check out the whole system. First, he fixed the leak, even though it was not caused by Kinetico. (We overloaded the garbage disposal). The service rep, BJ, then noticed low flow on the RO and fixed that too. All of this was done for no charge because we are new customers and he said Kinetico wanted their installation to be completely satisfactory. BJ explained everything so that we could understand it. He was courteous, professional, and competent. We are gratified that our new water company also gives such excellent service. Thank you! Mike and Dori Novak, Fort Myers.
I installed this RO system in 2017. It had been running smoothly for sometime. Recently, the hydrogen peroxide tube started to developed problem. With the usage, the level should go down. It goes up instead, indicating that the water is leaking to the tube. They have been trying to repair this 4 times and the last time is just in mid June 2020. I do not see the level of hydrogen peroxide come down either. The last tech said it would take 2000 gallons of water usage before it starts to act which I do not think it is true. I told them that without hydrogen peroxide my water would still contains bacteria and other contaminants which might affect my family health. I will watch and update this issue. In general, it is very difficult to get technical information regarding the system and the tech may give you false information.
Water issues handled with care and attention to the customer. Trustworthy and affordable service. Great people!
Installing this water system was the best investment I think ive ever made to any home Ive owned. I truly wish id done this sooner. Anyone reading this should not hesitate to purchase a system. Every day you wash, shower, launder, you will smile and appreciate your investment.
Excellent customer service from the very beginning. Roger was our contact and was very thorough on the products. There was no pressure to do anything. After seeing how great the products were we decided to put in a system that would be in the kitchen for drinking water as well as washing dishes. Our appointment was set up quickly and installation was great. Now we know we are giving our family good, clean water, with no hardness. You can taste the difference.
My husband and I searched the alternatives for water systems so we could quit lugging water up the stairs! Once we met, Julie, our sales rep at Kinetico, we felt assured we had found the right company. Julie was knowledgeable and answered our questions. Once we decided on an under sink reverse osmosis system, the installer, Will, came out to install the system. He was very careful in the installation process, answered questions, and explained the new system. Both Julie and Will were professional and pleasant. Now we have sparkling clean water that tastes great! Our Maltese will once again drink water that comes from the tap!!
Our home had some really terrible, hard well water. This whole process from start to finish, from the office staff to the to the installers, the whole experience was awesome! Everyone was professional and courteous. The process was explained in great detail and all of our questions were answered. The manager as well as the installers were very knowledgeable about their product. Our entire home now has perfectly clean water! My daughters and I can already tell a difference in our hair and skin! We are 100% satisfied with our new Kinetico water system as well as the people who work for the company!
We have seen the Kinetico commercials with the Jones & Mrs. Jones hair formany years.Two + years ago we were building our new home in Naples and were given the opportunity to put the the Kinetico Water System in.Greg West, the salesman was personable, professional & knowledgeable.Now when we have to have the filters replaced the office staff is helpful & accommodating to our busy schedule.Ken, the serviceman, is respectful of our home insisting on using his blue booties. He is efficient, he explains things so that I can understand & he makes sure that he cleans up after himself!Most of all the water does not smell of chemicals & tastes delicious!We are very happy with our Kinetico System.
We looked at 4 companies and decided to go with Kinetico Water Systems of SWFL. Roger the territory manager was very knowledgeable and explained exactly what our package included and what it would do for our water. The system has really made a difference. The office staff was very helpful and friendly. The installer was great. He showed up on time and did a great job and cleaned up after the install. He was so helpful and went over our system and made sure all our questions were answered at the end of the installation. We highly recommend this company.
Hands down best water company out there! I was having many issues with Iron in my water.Called several companies, several repairs, upgrades etc.... Finally came across Kinetico. Best decision we have made. Everything is as expected and we have clean water. Our clothes are whiter, no more stains on our appliances, showers and toilets. The reverse osmosis under the sink spits out distilled quality water. Whenever I call the office they always have great, positive customer service. The whole experience from start to finish was fantastic. Cant say enough good things about the company. Thank you!
More than I could have hoped for!! I drink water that tastes like the best bottled water I could buy and I live in Golden Gate Estates (hard water country)! Greg the district manager was very helpful as we were in a situation because we had just had a plumber sell us a water system (IT WASNT). Kinetico of SWFL Bonita came right out saw what we had and showed us WHY that system would never work for us. He explained the problems with our water and what Kinetico could do for us! We ended up going with a whole house reverse OS system. Yes I was a little nervous about the cost BUT after having the Kinetico system for about a month now I am so completely happy and pleased with how it actually removed all the stains and spots from the other system and YES my hair is like silk (REALLY!!) The system will pay for itself in no time and were not lugging around bags of salt, etc. The best part is washing the dogs and the cars right in my own driveway with my own water! The installation team was outstanding! Prompt, courteous and knowledgeable and didnt mind answering the questions we had about the system! HIGHLY RECOMMEND!!!!
We had a Kinetico water purification system installed in our home and it is fabulous! Everyone remarks that it produces the best tasting water they have ever had! The sales staff is exceptional and very knowledgeable, the installer was prompt and efficient, and our entire experience with Kinetico has been top shelf! We highly recommend them!
Mike did a fantastic job installing the big beautiful beast of a system yesterday.He was clean and left the area clean after installation.What a difference in the water already this morning, it feels clean it tastes very nice.Thank you and heres to many good years of great water.
The water quality at my home was very poor, and I was worried about the chemicals/pesticides from our well. They came out to our home and did a water test and educated us about the condition of our water. Dennis was professional and well-educated and helped us to pick out our new water system. The Kinetico team set up an appointment and had our system installed the same day. The quality of our water is truly amazing. Ever since we have our new water system, weve noticed a difference in the taste, our laundry, and our well-being. I would highly recommend using Kinetico if you are looking for a whole-house reverse osmosis system and want a knowledgeable and professional team.
We had to replace an outdated water purification system. The person from Kinetico explained our options and we chose a system to be installed. The person who came to do the installation was terrific. He was very clean and neat and did a great job of installing the new system. He even took the old system away with him. Our drinking water tastes much better and the new faucet looks good too. We are very happy with the new system!
Pro:For anybody that is in the market for a water softener as I was for several weeks after our water softener stopped working, I encourage you to give the team at Kinetico of Southwest Florida a serious consideration. They may be a bit pricey from the other major brands out there, but honestly you get what you pay for. When you factor in the quality and technology that makes them so efficient and reliable. You will quickly realize your investment was well spent. Plus the system isn’t an eye sore to look at.We have well water, so our water is extremely hard. We purchased a S250T, installation was on time, the technician did an outstanding job [Juan P] tying the S250T into my existing pluming making it look extremely clean and professional. We’ve had our system now for about two weeks and it’s been running great with no issues. I love the fact that it’s “made in the USA” and doesn’t use electricity to run. The dual tank design provides soft water 24/7. The system provides clean, clear, soft water. Dishes feel/look cleaner with less soap, don’t need to use as much detergent when washing clothes, showers are more enjoyable now without the itchy dry feeling anymore. Overall a great experience!Con:No military Discount-
Chuck Ripple our sales representative was very knowledgeable about the water in our area. He understood the changes in how the water was being treated with additional chemicals to accommodate the influx of the Snowbirds to the area. He has a non pressure and informative way of communicating the different products to my wife and myself.The contractor the company sent to install our whole house water treatment system and reverse osmosis system was punctual and very professional. He rendered the service in a timely manner and was very clean in his execution of the installation.We have highly recommended this company to our friends and neighbors.
We are extremely pleased with the quality of water our Kinetico water system provides. Our skin feels softer and our drinking water tastes exceptionally pure. Not only did the installation go smoothly, we have always received the highest level of customer service. Every technician is professional, courteous and knowledgeable. This company is a pleasure to work with.
Once again Kinetico went above and beyond to service my water system! Sergio is such a fantastic, knowledgeable technician. Laura, the receptionist, planned a day and time that was convenient for me and is professional and polite over the phone. I love the water that comes out of my Kinetico system and would never trust another company to work on my system after seeing first hand the quality work from Kinetico.I have had my system for 25 years and love it. Absolutely no problems and I am extremely satisfied. I just referred to a friend and within a day the new Kinetico water system was working and the smelly well water was gone! Thank you Kinetico!
When we built our house a year ago, a friend of ours told us about Kinetico. We said we didnt want to spend that kind of money. We were so mistaken! After only 6 months of the traditional well system softener and purifier of another company, we knew we had to switch. Greg West, the representative was very knowledgeable and so helpful in helping us make our decision. When the installers showed up a week later, they were courteous and showed us everything we needed to know to have a great water system. My wife and I are both loving the taste and feel of the water that comes through our house now. Being able to drink water from any faucet of the house is an absolute pleasure now. We showed Greg how we were already getting orange spots in the shower grout. Not only did it quit turning more orange, the new water helped with the cleaning and it is pure white again! No more bags of salt, no more reverse osmosis system under the sink, and no more filters for the refrigerator. This system will pay for itself in just a few months. Our dogs water bowls are nearly empty every morning now, so that even shows how much they like it too! If you are ever in doubt about this system, take it from me, Mr. Skeptical, this will be the best investment in your home by far. The staff at the office are very friendly also. I talked with Katie, who handled my phone calls.
The service was fast and efficient. All staff were very professional and nice. They installed the system the same week on a Sunday. Rick Kelley explained our system to us and didnt try to sell us anything we didnt need. The installer who came on Sunday took time to explain everything we should know about the system. No one ever seemed hurried and made sure there were no questions after they left. If there were questions the office staff called a few days later to check and see how everything was going. My husband and I couldnt be any happier.
Ive had this system for several years. When I add salt I get periodic bursts of brown water, Ive had Kinetico out here several times to fix it. Still does it after 8 years and at least half a dozen paid calls. I do not recommend this system.
I had a Kinetico Reverse Osmosis Water filtration System installed in my home and I am extremely happy.Not only does the water come out crystal clear, it tastes amazing. The price was very reasonable compared to all the money Ive spent on bottled water throughout the years and the tank was perfectly installed under my sink. Ive had other filtration systems installed in previous homes and still bought bottled water but this system is by far the BEST Ive ever had, the water tastes incredible. Thank you Kinetico!!
At first I didnt think we needed a water softening and purification system. It wasnt until my neighbor got one from Kinetico, and raved about how much better their water was, that I was convinced to purchase one. The salesman explained the system thoroughly and I convinced that Kinetico was the right product for me. Our system was installed few days later by a very professional technician who took his time to ensure that everything was done to my satisfaction. Aside from the softening qualities, the water taste so much better that we no longer buy bottled water.
We absolutely could not live without our Kinetico water system. No need to buy bottled water because the water out of the tap tastes great--that means no taste. My clothes are cleaner and I use less detergent. My out of town guest have commented how silky their skin feels after they shower. All the people who we communicated with while having our system installed were friendly and very helpful. This is a company I recommend to everyone. Great experience!
After visiting relatives who have this system, when we bought our home in November 2013, one of our first calls was to Kinetico to improve our water. Having wonderful water has greatly improved our quality of life. No more itchy, dry skin and hair. No more faded clothes that feel like straw. We drink more water than ever before. This was the greatest gift we gave ourselves! The salesperson and installation technician provided excellent customer service, were on time, and on budget. There were no hidden fees or inconveniences. We love our water! Thank you so much!!
I researched and spoke to 5 different water purification providers. Several were good. Kinetico was excellent. The sales rep was professional, courteous, and knowledgable. The installation was done in less than a done. The tech knew exactly what he was doing and the installation was meticulous. The system is very easy to use and we have great peace of mind knowing we are drinking the highest quality water possible. I recently received a certificate from Kinetico for lemon law insurance - guaranteed replacement of the system within one year of installation. They stand behind what they sell.
I really was impressed. Kinetco came to my home and saw my current water filtration system. While they praise their systems are far superior, and I believe them, they were ethical enough to test my system and assess its capabilities were still viable. Wow! An Honest sales person, who knew. They have the skills to service my system and heres the really impressive part.I had them service my system, the technician was also courteous and very knowledgeable. They did the work neatly and even went through the steps that they performed and explained those items.I will definitely be calling on them and using their services going forward. And when the time comes, changing to their system.
Service was great. Fast installation around my schedule. Roger came out 2 weeks later to check on installation, test the water, etc. He even found a water restriction valve in the kitchen faucet which he removed for me. Terrific company!!!!!
Like many others, we found the service to be professional, on-time and complete. No pressure to upsell and great at explaining how to use the system. Juan was thorough and very attentive to making sure everything was working correctly. We are very happy with our purchase. The difference in water quality was amazing. We recommend without reservation.
If I could give no stars I would. Our system rarely works for more than a month at a time. Everything look and seems great, then a tech comes out to service the system. After the tech touches it, a few days later I have to call them back out to replace this or fix that. Our warranty on parts is almost up and Im terrified that Im going to have to pay for replacement parts evey month on top of the maintenance fee I already pay per month. Repeated calls to customer service does not resolve the issue and I havent even paid off the whole system yet.
We needed our big blue filters changed for our hot water system, and we needed a cold water filter system installed under our kitchen sink. We received a technician with precise, expert, professional knowledge about the jobs, and with a friendly good-natured demeanor to boot. We also liked the fact that he explained to us what he was doing, and how things worked as he proceeded in the installations.What impressed us most of all, was the fact that he listened to how we wanted thing set up, and used his creativity, and know-how to please us. Lastly, the pricing is reasonable and the job is guaranteed. Thanks to all the great people of Kinetico!
Staff is extremely professional and works hard to keep/earn your business. Have has a few occasions where my water is not entering my house. Even on a Saturday they have come out and fixed it on the spot. Will is an awesome tech with lots of knowledge, as well as personable. Only company I will let touch my system and conduct monthly maintenance.
We just purchased a newly built home in the Estates. The water system the builder was not getting the smell out of the water. Roger came out, assessed the issue and recommended a solution. We purchased a whole house reverse osmosis system and could not be happier. I highly recommend Kinetico!
Great service and experienced installers. Only one thing keeping from five stars. The installer seemed to be rushed at the end of the day so he left without much explanation of equipment. Called the office and set up a time to meet another tech but he was early getting to the house and had to answer my questions over the phone. Other than that I am happy with the install and the quality of the RO water system.
Love clean water. Whole home RO is amazing. Great customer service.
Was on time, professional, knowledgeable, and thorough. They have excellent products.
We are extremely pleased with the service and installation of our new water softener and reverse osmosis system. We now have clear and better tasting drinking water. Water softener made a huge difference in showers, laundry etc. We recommended Kinetico to our neighbor right after our system was installed and now they are getting a whole house system as well. Very happy customers!!!!
Kinetico replaced my water system with a whole house reverse osmosis system. We have had poor quality water due to high tannins where we live in the Estates. We are thrilled with our new water and are finally able to wash white clothes! Kinetico was professional and their rates reasonable considering what we got. Thanks Kinetico!
We have just traded in our 20 year-old Kinetico system for their Mach 4040sHigh Flo water softener system. Our old system performed very well for 20years, but it was time to upgrade.Sometimes you find that replacing the old with the new and improved, is notan improvement at all. That isnt the case with the new Kinetico carbonfilter and water softener. The new softener has a prefilter to keep anydirt from getting into the system and seems to be more efficient on theamount of salt it uses. The tech that installed the unit did a great job.Im a little fussy when it comes to installing equipment. Most of the timethe technicians install equipment the fastest way they can. Once they aregone I have to make changes. This time I know that I could not have done abetter job. I also found the company was great to deal with from sale toinstallation to follow up. With this system the water taste great and that not easy to get with Florida water.
Our experience with Kinetico has been great. At exactly the right moment, they notified us about our annual water system maintenance. Its hard to remember things like that on your own! Within about a day of our notification, our system started to let us know it was time, as well. It felt good to know that this company was not trying to come do work that didnt need to be done--it truly was time for maintenance. The guy who came to do our annual maintenance was great. He was very polite and TIDY. You hardly notice Kinetico has come and gone, because they do such a great job cleaning up as they go.On top of the excellent service, I wouldnt trade the taste of our water! When we had newborns, it was reassuring to know that our water was safe to use with their formula. Saved a ton of time!We would definitely recommend Kinetico to EVERYONE!
We are extremely pleased with our Kinetico water filtration system. We find that our water is now clear and not harsh. We found our sales person, Roger, and installer, Will, to be most professional and patient with us. They were always willing to answer our questions even if it was asked for a third time. We highly recommend Kinetico Water Systems of SWFL.
We live in a community with city water that has a lot of chlorine - smells bad and tastes worse. A neighbor recommended Kinetico and we had our installation today. I like that our unit operates without electricity. Will, our installer, arrived on time and was friendly and efficient. It didnt take him long to explain what we had to do to maintain the system because all that is required is a filter change after three to five years. We are happy with our purchase and I feel healthier all ready.
I really like my water and do not have mineral deposits to clean up. All the workers are very nice and professional. They know their equipment and are willing to answer all my questions patiently.
Kinetico was recommended by my brother, which means means it must be the best. We are used to excellent water quality at our main home in New England, so we were not happy with the taste of the chlorine in the Florida water or the hair results after a shower. Greg came out from the Venice FL office and was very professional. Installation also went smoothly with, I believe, Will. We are very happy with the water now and notice the difference in both drinking and showering. We also like the fact that the system doesnt use electricity. We highly recommend Kinetico.
Thank you Roger for you knowledge and professionalism today. On time. Efficient. Honest.
My husband and I had researched a couple of different water filtration companies. We found that Kinetico Water Systems offered everything we were looking for in our drinking and whole house system. Our sales representative was very knowledgable about the water in our area and truly wonderful to work with. He was not pushing his product and gave us the opportunity to research and review other companies to compare what was available in the area.The installation was done in a prompt timely manner and the install was done professionally and cleanly. Our installer was polite and careful to keep the area clean.We have recommended Kinetico to all our friends and even invited them to come and sample the water from our installed reverse osmosis system.
Rick Kelly was very informative and professional regarding the Kinetico water system.Sean our installer was very neat and professional also. The commercial is so true, the drinking water tastes great,the shower water makes your hair and skin feel soft and the laundry comes out smelling terrific too!! We are so pleased that we now have the Kinetico water system in our home.What a pleasure.Paulette & Frank Gardner
From day one Kinetico has made all interactions with their company so easy. They are professional, friendly, and caring. When we first purchased our home in Golden Gate Estates we had a typical well system and the water was horrible quality. It was yellow, had a very bad smell, and was terrible for my hair. I would spend money to get my hair done and I would dread washing my hair in our water. Also the water pressure was nonexistent and horrible. The other issue was we were not able to drink the water. So we were having spend extra money each month to buy water in jugs or water bottles for us to drink and cook with. We knew we had to do something but didn’t know what. We finally found Kinetico and they seemed like the right fix for us. They were so helpful and we were able to find the perfect water system for our home. The installation was simple and it was ready to use that day. The difference in the water is so amazing it is hard to even explain in words. Our water in our home today is crystal clear. In my opinion it is better than any city water I have seen. We can now drink the water straight from the faucet and it tastes like water from a bottle! We also use it for cooking and for our animals to drink. Now we don’t have to spend extra money on water each month. The new water is AMAZING for my hair and skin. I no longer am concerned about washing my hair in our water because now it doesn’t harm my hair it actually helps it. Also the water pressure with our water system is absolutely amazing, I couldn’t ask for better! In addition to the amazing water Kinetico has given us with our water system, the service from the company is top notch. They service our water system monthly and make sure things are running smoothly and that all parts are in good condition. They offer an insurance package, we pay a small monthly charge and it covers the system, so if anything happens no money comes out of our pockets. This is a wonderful peace of mind for my family and my husband never has to worry about the system. The gentleman that comes to service our system is friendly and very knowledgeable. Also the women in the Kinetico office are always friendly and have helped us answer billing questions and all other questions we have had. The entire Kinetico company is beyond amazing and have made our experience with their company absolutely perfect! The best decision my family has made was to get an amazing water system from Kinetico, we are beyond thankful for the difference they have made in our lives.
Everyone we spoke to at Kinetico was knowledgeable polite and professional. We had a water softener installed and no more smelly water. The tech did a great job answered all our questions and left the work site clean. Will definitely recommend your company to everyone.
We have had our Kinetico water system for 4 years, and we couldn’t be happier with our decision to improve the quality of our drinking water. This is one of the best upgrades we have done to our house! No more water bottles taking up precious room in our refrigerator. We have the best quality drinking water right at our fingertips. Instead of fruit juice, our kiddos (7 and 2) get a cold glass of water. It is their favorite beverage! Thank you, Kinetico, for helping our family maintain a healthy lifestyle!
We recently moved to Florida from the Baltimore/Washington DC area. My husband and I have always been able to drink water from the tap, so we were extremely disappointed when we realized the water was not drinkable and wrecked havoc on our skin after showering. Kinetico Water Systems saved our pallets as well as our skin. Our sales person was Chuck who was very professional and explained to us the difference between hard and soft water. After researching 3 other companies we made the decision to go with Kinetico. Kinetico by far had the best complete water system for descaling and softening. Our installer was Mike who was just as professional and thorough. I have recommended Kinetico to family and friends without hesitation.
I am a long-time customer of Kinetico Water Systems of SW Florida. I have bought two Non-Electric Twin Tank Combination Carbon Filter & Water Softener Systems along with an Annual Maintenance Contract. After the most recent rebedding of the carbon, there was a problem with the water tasting salty and looking brown at times. I could schedule a service appointment very quickly. On 9/30/2016 the Technician, Will, arrived on time. He tested the water and we discussed the issues that was happening. He assured me that he would find the problem, fix it and get my system working back to normal. I was very impressed by his professional attitude to ensure that he would get the system working properly. The problem was located and my system is running normal. The entire staff of Kinetico Water Systems of SW Florida (Owners, Customer Representatives, Office, Installers and Technicians) are all outstanding. I wouldn’t hesitate to recommend Kinetico Water Systems of SW Florida to my family, relatives, friends and anyone who was is need of a great Non-Electric Filter and Water Softener System.
From the office staff, to dennis the salesman to mike the installer, completly satisfied with the process so easy a caveman can understand it, mike was the installer heck of a guy, very polite and answer all my questions very professionally and kindly, even my kids learned a little bit from him. Now Im enjoying purified water all over my house thanks to you guys, I would definitely recommend KINETICO WATER SYSTEMS to anyone and if I need another system ever again I sure know who to call ..... thanks a lot guys .....
From Quote to Completion, Kinetico is a great company. Their sales person Greg was informative and knowledgable as to what products would work best for us. They were prompt for install, and worked all day to make sure everything was in proper working order. We can see, smell and taste a significant difference in our water now, and would recommend them to anyone.
I recently moved from PA and purchased a home in Venice. There was a water softener already at the home and I thought with that and a Reverse Osmosis system under the kitchen sink I would be all set with my water. Boy was I wrong! After taking my first shower in the house I realized that there was a huge problem. My water had a lot of sulfur and taking a shower made my entire house stink and it left a residue on my skin! It was horrible! I called Kinetico and they arranged to have someone come out. Chuck came to the house and tested the water. Since I could not afford a whole house RO system he recommended a Sulfur Guard unit. Chuck was very friendly, professional and explained everything to us. A few days later a wonderful gentleman came out (I think his name was David) to install the unit. He was very friendly and did an excellent job. Everything was installed quickly and looks nice and neat and clean out back the house. Taking a shower after having the equipment installed was a dream come true! No more smelly, icky water and no more residue feeling on my skin! I signed up for their maintenance plan so that my unit will always be maintained and kept in top shape. Kinetico is a great company. Everyone that I spoke to over the phone and the gentlemen who came out to the house were friendly and professional. I am so glad to have clean water and I highly recommend them! Thank you!!
Our experience with Kinetico has been all positive. We love our water softener and filtration system in our home in North Fort Myers. The water in Florida is not always nice to taste and smell but with the Kinetico system it is fabulous water. Sales and service is also outstanding.
I had a lot of challenges with my water and it did take some time to get it right. Ultimately Will got it all figured out and now we have much better water. Kinetico did ultimately do right by us with the charges and my trust has been restored. Thanks to Will and Kinetico for making things right with us. You dont know what it means to have clean water for my family! What seemed like a crisis has turned out to have a happy ending!
I contacted Dennis Stephens regarding a water system for my home in Cape Coral. He was extremely professional and didnt waste my time with sales tactics. He told me the facts and presented his recommendations. He worked it out that we were able to get our entire system for a good price and installed fast. William DeVault came out for the install and the Kinetico professionalism continued. He was every knowledgeable about water which is great when youre a information guy like me. Learned a lot and felt comfortable with the entire process. I talk great about you guys all the time.
I contacted Dennis Stephens regarding a water system for my home in Cape Coral. He was extremely professional and didnt waste my time with sales tactics. He told me the facts and presented his recommendations. He worked it out that we were able to get our entire system for a good price and installed fast. William DeVault came out for the install and the Kinetico professionalism continued. He was every knowledgeable about water which is great when youre a information guy like me. Learned a lot and felt comfortable with the entire process. I talk great about you guys all the time.
We have been with Kinetico for several years, the service is excellent. We have a whole house RO system and what a difference. No more lugging bottles for refills of drinking water. The water is soft, tastes delicious and has no odor. Our plumbing fixtures are clean (no mineral build up) and operate as they should with no embarrassing stains in the sink or tub. You can feel the difference as well. We use less shampoo/conditioner so youre saving on those products as well. The same goes for laundry detergent.
After moving into our new home we noticed the water was making our skin and hair really dry as well as had a chlorine smell to it. We called Kinetico and they came out right away. The technician was thorough and recommended the filter that would fit our needs. It was installed a few days later with zero hassle or mess. We are so hoary with our new system and trust that we have safe and clean water!
We just had our Whole House R/O system installed two weeks ago and couldnt be happier! The sales team was helpful and informative without being pushy like some of the competition. The technician that installed the system was fast and walked us through how the system works and what to expect. And the service team is very timely and effective. Overall we couldnt recommend Kinetico more!
We live of well water and had a very bad rotten egg smell. I tried the well company to help fix the problem with no luck. Therefore I reached out to Greg West. He arrived punctual to the initial consultation. At no time he pressured us to buy any equipment. After installing the Kinetico system our water is crystal clear and has no smell to it. We now love our water. They did an fantastic job, I can really recommend them to anyone who needs a water system. Thank you so much.
I moved to SW Florida from NY. In NY I had a 670 foot deep well. Our water in NY was better than bottled, in Florida, Not so much...Our friends recommended we call Kinetico to help us with our less than average Florida water.Kinetico came to our house and gave us options. They were not pushy or salesman-y We decided to go with Kinetico and we are glad we did!! The water is great!, Just like our NY water was. We again enjoy drinking water right from the tap.Not only was the product exceptional but the people behind the product are also. They call back when they say and answer any and all questions promptly.I wish all my experiences with contractors were this way in Florida!!Greg and Lori Grimaudo
Been a customer for numerous years, signed up for their service plan and never had an issue. All of a sudden our water turns yellow so I checked our system to see when the last time they came to service. The date indicated the same day the water turned yellow. I gave it a couple of days to see if maybe it would go away in its own but no luck.So we call kinetico and tell them the problem and state everything was fine until they came. The lady on the phone tells my wife it will be $65 for them to come out, now that is way more than what we pay them a month to service our unit. Now I’m not sure if they were having an off day or the lady on the phone was indifferent but we stated again that the problem appeared after their service visit, this didn’t make a difference to her so we canceled our service with them and contacted a different company.After telling the new company the problem, they stated they can’t service kinetico systems since they use proprietary parts but offered to help anyways. He had me take a picture of our unit and send it to him. After he received the picture he noticed that the valve was set to “bypass “ and had me turn it to the correct setting. After letting the water run for a few minutes, BOOM! Clean water again. So essentially kinetico caused the problem (not turning the valve back to the correct setting) and wanted to charge me for the solution.I’ll be servicing my own unit from now on until it’s time to replace, then I’ll go with a different company. Beware, if they did it to us I’m sure there are others out there.
AWESOME GROUP OF PEOPLE! From Rick who came to my house to give me a quote and then came out again to double check my pump connection before installation. And of course; the great workmanship, courteous, friendly and respectful gentlemen that set up the whole system for our home. Even did some extra work and didnt charge. I LOVE the taste of the water! Blows Culligan Water out the of park!!!! Thank you for all you do Kinetico!!
We explored four other companies prior to making our decision to use Kinetico Water Systems of SWFL. Although some companies were less expensive, the comments and reviews posted by customers made it clear that Kinetico was the way to go. The expertise of Roger Himalstein, Territorial Manager, was the deciding factor. Mike installed our system and was very knowledgeable and instructed us on points we needed to know. We are totally pleased with our water system and can honestly recommend Kinetico Water Systems.
We are most satisifed with our new soft water system from Kinetico. From our salesman Greg West, to our installer Mike, to our technician, Juan - they are all top notch professionals. Our family could tell the difference in our water quality immediately - we should have done it sooner! We can recommend this company highly !!!
Finally! A professional and knowledgeable water company in SWFL. They did an excellent job installing a new water softener. They were a pleasure to deal with. I would highly recommend them to anyone looking for any work done to their water system!
After living in Ft Myers for a year we were tired of the hard water, chlorine smell, and occasional discolored water. We contacted Kinetico because we had seen them servicing other homes in the area. They responded the next day (a Friday) and installed the softener and filter the following Monday. They have a wide range of products, but we chose a system that does not require electricity - it uses water pressure to run the system. Not only is the water soft, odor free, and sparkling clean, but so far the system seems to use much less salt than the system in our previous home.Kinetico has been very responsive and pleasant to deal with. We are very pleased with our choice, and would highly recommend them.
Awesome service, sales, and installation. Installation went perfect as they said it would. Even buried unit in ground part way to keep it out of view from the street. Did not have to wait around for a 2 hour window for the installer to show up, he was there at the very beginning of the window they gave me over the phone. Have had Culligan all of my life in every home I have had. I thought it was time for a change. I think I made the right move! After all its all about the hair!!
Finally! I can stop buying bottled water! The difference in the taste of the water is remarkable. Also, the chlorine smell in the bathrooms is gone. So happy that we decided on Kinetico for our home! Pleasant experience in dealing with the office and the technician.
We called Kinetico to come help us with our well water at a recently purchased home. Someone came out super fast, tested our water and recommended the system for us. It was installed in less than 2 weeks and WOW- what a difference! Our water is awesome- I highly recommend if you need a water system to call Kinetico!
Installation went smooth. Just like when you come out of the shower. It feels as if moisturizer was just applied on your body. Drinking water tastes great and is much better tasting than bottled.
We live out in Golden Gate Estates and do not have city water. For years we have tolerated the yellow/brown water until we came across Kinetico Water Systems of SWFL. We are extremely pleased with the results. Our water is now crystal clear! The technician was very knowledgeable and replaced our entire system within the same day. We have nothing but good things to say about Kinetico.
We had an amazing experience with Kinetico! The owner, the staff and the installer all went out of their way to ensure we would have the best water possible. Previously, we had an overload of salt in our system and our water was polluted and colored to the point that we were failing county safety-tests. Now, with the new softener, our water is clear and clean and our skin, appliances and dishes are much better for it. Thanks guys!!!
Excellent Example of how a water company should be ran. These folks came into our house and did a full water anylist and provided us with several options. They made it very affordable for us! Thanks to Rodger for visiting and the installer was extremely quick and careful when he installed our K-5 water system. He installed it on our granite countertop and it looks amazing! Our water has never been so soft and everything in our home shows signs of it. Thanks again for your help and support!
Our previous Kinetico system was getting old. We were tired of replacing our fixtures due to the high content of salt in our water so we called Kinetico and they sent Rick Kelley out to discuss our options. Rick was very easy to talk to. We felt he was very knowledgeable and he only recommended what he really thought we needed. He did not try to upsell us at all. We now have a whole house reverses osmosis system and we love it! It’s not just my hair as the commercial says….it’s the great tasting, no smell water, the great water pressure and the great customer service and friendly employees that will keep us Kinetico customers for life.
The sales person was professional and polite.No high pressure sales tactics were used. The installation was also clean, professional and efficient. The product was better than promised . Our water now tastes great. Our hair is cleaner and shinier. People now stop me and ask what product I am using on my hair. The only thing that has changed is the quality of our water.
After researching the many water systems available, we decided upon the KineticoWater System. We definitely made the perfect decision and love the professionalismof your company. From the sales presentation to the installation, everything was the best transaction that we have been involved with!!The quality of our water is unbelievable.
The service man that came out was dressed well, spoke with respect and did the job correct. He was careful not to make a mess as some repair men do. The job consisted of new filters, backwash and taking the rod out of my hot water heater. I have always had the best service from Kinetico and would recomened them to everyone.
I love Kinetico water! This team is amazing and has outstanding customer service. I highly recommend them.
The Kinetico representative was sent out quickly, called en route to notify us of his arrival time, was punctual, and completed the call in less than an hour. He was very neat with his work, and left the service area very clean. Our system is working well and we were very satisfied with the work done.
Im glad I went with kinetic the tech explained everything step by step of my services and was very polite shouldve called 115 dollars earlier 🤦♀️ but Im soooooo glad I chose Kinetic!!!
I had the Kinetico system installed in April of 2014. It has yet to use the first bag of salt. I knew it was a low salt and low water used for regeneration but this was truly exceptional. I have had GE and Kenmore that required bags of salt every quarter. I couldnt be more pleased with the performance of the Kinetico system.
From the beginning to the end, the process was very comfortable and professional. My sales rep Roger Himalstein was very informative about the quality of my tap water and what the system would do to create clean, clear drinking water. What I really appreciated was the fact that he didnt try to sell me products or services that I was not interested in. He mentioned other filtration products but didnt push them and concentrated on the drinking water. The installation was a little tricky but Roger met the challenge with a positive and can-do approach.William Devault was my installer who really gave a lot of thought to the installation before diving in. He provided alternatives which neither myself or Roger had thought of. The installation was done very professionally and William was very tidy about his work.I would highly recommend their services.
We when first purchased our home in Naples, I was dreading the fact of having a well. and what it could do to your skin, hair and cloths. We contact Rick at Kinetico, and had our system put in. WOW -- what a difference. The system is great and exceeded my expectations. The Staff and service we get from Kinectico is wonderful. They really care about there customers. Thank you all!!
After going several months without a working softener. We set an appointment with Kinetico. So glad we did. No more water spots on dishes and shower doors. the water had started to ruin our water fixtures and sinks. My damaged dry hair is so much less frizzy. Im even noticing quite a difference in my fingernails. We could not afford the one-time payment and they are allowing us to spread it out over 6 mos.
Weve used Kinetico for many years and have been very satisfied, so when we sold our home in Port Charlotte and moved to Rotonda West, we immediately called Kinetico to get set up with their water system. The installer went beyond our expectations by his clean install. He set us up with separate hard and soft water spickets so we can wash cars with soft water and not have to deal with hard water spots on our cars. A definite plus. Thank you!