Went to visit twice during the close out sale. The Asian manager Beatrice has a bad unfriendly attitude. I gave her a pass, however my salesperson Maria who I closed my purchase with was pleasant, patience, kind, and friendly salesperson. This store is apparently closing for a reason. Wish them well!

My favorite store. Ive been shopping with Helzberg more than 20 yrs. I started when they were in Downers Grove on 75th and Lamont. Then I started shopping at the 1 in Fox valley Mall,and now they closed. Recently I went to the one in Joliet. Al little far. Lorie took care of me. I told her what I wanted. We got along just great. The nice thing she is friends with Glenda who took care of me at Fox Valley. My shopping experience was great. Im glad I made the trip.

Everyone who works here is super helpful and friendly. Whenever I come in to get my ring cleaned (for free!) they are always positive and make it a joy to visit.

Absolutely the only store me and my fiance have ever gone too for jewelry!!! Amazing and affordable stuff! Along with outstanding employees! Incredibly sad they will be closing! 😢

I recently went in to get my rings cleaned and for their 6 month inspection. Erica T was extremely friendly and helpful. She informed me of all the services covered by the lifetime care plan, which I was not aware of. She also gave me useful information on upgrades I want to do on my rings and let me know of upcoming events at the store. Thanks Erica!

Me and my boyfriend went for an IDEA!! We were so forced to pick something out that day!! Kept saying with my ring wanting to be custom made it isnt possible. But yet get calls on calls to come into store and keep looking. Along with jewelers coming in to help pick out the ring. Feel very pushed and forced. Will not be getting a sale from us.our engagement should not be forced. Very dissatisfied

This is one of my favorite places to get high-end jewelry. I love the clerence cabinet. I love the sterling silver and diamond set rings..everything is just great in there!

Very patient with customers with jewelry repair issues. Doesnt have to be purchased there.

Customer service is awesome there :-) they help you to the best they can to find the perfect piece of jewelry :-) I am definitely going to be a lifetime buyer of theirs :-) quality is awesome and the warranties on the jewelry is awesome as well :-)

Great experience at this Helzberg location. The sales associate was friendly and asked a lot of great questions that helped me narrow down my search. Highly recommended.

My fiancé had the most amazing experience buying my engament ring here. He enjoyed the atmosphere and the sales associates. 100% recommended.

Very courteous and helpful

I had a good experience here and hopefully when the ring I ordered comes in I like it enough to buy it.

Very knowledgeable and customer oriented staff.

Very good selection. Friendly staff.

Great place with super friendly staff....i had trouble with my diamond chain, it kept breaking and the sales associate replace the whole chain for me ....am so glad I went here....

Wasted an halfhiur driving to see a printed sheet about Winter hours, couldnt some one update that in the website or on the app

Great place for shiny things

Great friendly store

Lucky girl