I have been working with Doug for the past year. He is helpful, professional and always quick to respond when I need something. Would highly recommend Ordereze for any of your marketing needs to help promote your restaurant.
LOVE WORKING FOR THIS COMPANY AND HELPING MY CLIENTS REACH THEIR GOALS
We are a small law firm who was looking for help with a website. Ordereze was an amazing find!! Lindsey, our rep, is GREAT! She has been patient, helpful, knowledgeable and knew just how to help us make a big impact with our new site. And she is still helping, offering any training we need to get the most from our website!!! Extremely happy with Ordereze!!!
Excellent company that take care of their customers. They return your call promptly and always willing to help you with everything no matter how often you call. Douglas Kozar assisted me from day 1 and still very welcoming after 1 year. Best customer service ever Doug!! Keep doing what you’re doing sir you’re the best!!! Thank you ordereze:)
I cant say enough great things about this company, the services offered, and the folks that are on the other end to answer questions and help get everything setup! They are so helpful and responsive. They really helped us get our website going and explained everything as we went along. I would HIGHLY recommend this company to anyone. The social media hub is very useful and helps save valuable time that business owners dont have enough of :).
The wonderful staff at Ordereze is patient, talented, and customer-service oriented. The website they built for me was incredible, and I couldnt have asked for more! Thank you Ordereze for all the help you provided me with!
One of the worst companies that I have dealt with. From promises of two week setup times which took a couple of months to falsely stating fees and pricing. Multiple employees told me incorrect fee structure and after receiving first bill I called to question and was told that I was told the wrong thing. They openly admitted that they made these comments but did not correct the situation. Issues are not dealt with timely and in multiple occasions my customers had issues using the site. These issues cost me money to make the situation right with my customer but when asking Ordereze about the situation it was never there fault. Even showing proof was of no use. I am in the process of switching and only wished I would have sooner and went with my gut feeling after they openly admitted I was given wrong information and they did not make it right. If I tell a customer something and it is wrong I will stick behind my word. Shows the true character of the company.
Ordereze = 5 STAR Excellent service & support!DOUG KOZAR is an ALL STAR. He has done an incredible job providing service & support. He thinks and approaches my business as though it were his own. Provides ideas on content and layout in minimal time with a great personal touch.PROACTIVE: Doug knows when we need web changes and is proactive about a courtesy call and making certain Ordereze is on top of our business needs.Doug has convinced me I made the right decision selecting Ordereze.Thanks Ordereze. Your people make the difference!
Special thanks goes out to Stephanie, our website designer. Her patience, attention to details and great suggestions allowed us to have the Great Website we were looking for. Every conversation was a pleasure and the results were spot on. We are glad we stayed with Ordereze and couldnt be happier with our redesign.Thank you again.MannyAnthonys Lake ClubDanbury, CT
Seemed like a great company to partner with for a website with all the included services. Once the account is set up and running, the service and upkeep is absolutely terrible. Company continues to make mistake after mistake with no explanation or plan for improvement. If you dont watch your site every single day you will experience problems. 0 Stars if it was possible, I would absolutely avoid this company and look for other solutions.
I have been using Ordereze to manage my website and handle marketing campaigns for my Restaurant for over a year now.The staff is always very responsive and professional. Noelle and Lindsay have really been great assets for me. They are both very patient and helpful.
The service that we have received from Ordereze has been outstanding. Colleen has been a pleasure to work with. She has been so patient and helpful throughout all of our conversations. We appreciate everything that Ordereze has done to help us. Chip, The Box Bar
We credit Ordereze with the creation of a website that has resulted in a significant increase in our business. In addition the customer service is superb and the option of eblasts and management of our contact list really makes a huge difference in reaching customers with events. This is a talented, wonderful, customer focused company.
The products and service we have received from Ordereze has been excellent. Annie is a pleasure to work with, always has time to talk with you no matter what your questions are. Thank for the great service!
Ordereze is the worst IT vendor I have ever dealt with. Their customer service is terrible, simple changes take days. Many times I dont recieve ticket numbers for the changes I request. Sometimes the changes are made and I dont get notified. Their processes are inconsistent. Calls to management never result in permanent improvement. Ordereze doesnt deserve even one star. I would not recommend Ordereze to anyone.
The most responsive Ordereze have been is when they received a bad review. Im frustrated that tasks take days to complete, yet a bad review motivates them. Would not suggest.
I started my journey with Ordereze and salesrep Doug Kozar about a year ago. I badly needed to update our website but let the day to day ops of running a restaurant get in the way of following the project through. Doug never forgot about me and would touch base frequently. Fast forward to a week ago, I sent Doug an e-mail and told him that I had to get this done! He responded immediately, and after me having to cancel our phone meeting a couple of times, finally spoke with him on Monday. He introduced me to Annie and by the time we hung up Annie was sending me information via E-mail, and by Tuesday afternoon Annie had a working site for me to look at! They make it so incredibly easy, why I didnt finish this up a year ago is beyond me! Until you work with these folks you dont realize how painless it truly is to get a beautifully designed, professional website up and running fast! Their pricing structure is very doable for a small business like mine and lets face it, you cant afford to operate today without a strong internet presence and a well constructed, navigable website. Great people, amazing customer service, pro-active and quick turnaround. I really feel like they want to help me succeed.
Great customer service and product with a very quick turnaround.
Ordereze, has been our web site host company for over 10 years, We do all of our e-mail post through them also. They have been after us to update our website for a few years, but we have refused. We recentlydecided to make some changes, they were quick to respond. The new changes gives us a lot more ability to make price and menu changes on the fly. We have also signed up for more media monitoring which will help us in our efforts to expand our social media footprint, along with monitoring what our customers have to say about us.They have done a great job for an old customer, hats off to our contact through all this Douglas Kozar. He has made the changes seamless.John KunkelKunkels Seafood & Steakhouse
Ordereze has made maintaining our website a breeze! We love their services!
Would give zero stars if possible... so deeply disappointed with the lack of customer care and responsiveness on all counts. Many tickets only get half completed and each fix takes 3 days even for very simple things. My team and I have never felt like they even care to keep our business.
Good sales pitch and after much research we have ordered and just received the system. Had a few start up errors but hope to move forward starting today!
We have had Ordereze as our website host for five years now and with unparalleled success. Of recent we, (Ordereze an I) decided to re-format our site design including a complete re-design of the home page and changing the menu. Angelina and Lindsey couldnt have been more informative and supportive in the endeavor. They managed to complete the task in the few days I had asked for in an effort to be ready for Mothers day and I am completely pleased with the results. I didnt have to edit anything. WONDERFUL! I would highly recommend them as anyones provider.Peter YeanacopolisOwnerThe DW Diner
Awesome Service and a great value!!
Very user friendly and good looking website. Also great customer service and tech support everytime we have a problem or need something changed!!!
Fast process, Great Website and wonderful customer service
The new website design has helped to increase our business. The employees are very helpful.
Very attentive, creative and affordable.