It was a wait of time. Made an appointment and wasnt able to be seen for over 30 mins. They didnt clean out my toe nail I told the lady she still neglected to do so and kept painting. If you do go make sure you get the owner or the only Spanish lady at least they will do the job right the first time. They should pay you to get your nails to be done
I went in, my nails are already week and I explained to the nail tech to please keep tips on my nails but she didnβt. I have my own nails with the dip and as I was opening my sunroof my nail broke. I was at the salon on Saturday. Please donβt go to this place
Very poor customer service. First had an appointment and then had to wait about 20 minutes for service. That wasnt so bad. Next thing was I asked the lady (June) for a lighter pink version for my fingernails. She then started shaking her head and speaking in her language to others in the shop without explaining to me what was being said. Very rude. At the end, without explaining next steps, she told me to get up and go to the front because she needed the seat for another client. Im not 1 to call the race card, but I felt that I was treated very poorly for no good reason. Please respect and treat everyone with great care. To top it off, next day my polish starts stripping and theres a gap between my skin and where the polish begins. Overall not a good experience π.
I was so happy with how they turned out, i dont get them done often and it was worth it. Had Anna this time, normally i have Adriana whom is just as great, but anna was amazing. Didnt take too long either
Great Vibe...Special Shout-out to Mary! AKA Thu
Mary is excellent. The shop is clean friendly.
Ivy is a perfectionist. I could tell by the detail she pays attention to doing the nails. See when your cosmologist is a perfectionist, it allows u to relax and enjoy the experience. They stayed after closing to make sure all my needs were met. Did not rush me or try to upsell anything. There are my permanent spot for nails & waxing!!!
It went down after Covid hit. Its insane, we booked a appt for 1:00 we arrive and the lady at the front desks tells us there is a 30 minute wait even though we had a appt. I have been going to this establishment 7 years. Lost a customer.
Always a pleasure
Terrible work from the man there!! Im never coming back to do my nails here!!π€¬
DO NOT GO HERE!!!. I received acrylic nails and polish change. The woman doing my nails did not do the shape I asked for. When I said something at that moment she saidβ next time we fixβ. I left unhappy . Well the next day I thought about how much I spent and how I was going to be unhappy β until next timeβ . So I came back to ask if they can fix shape and mentioned I was unhappy. β The manager interrupted the receptionist and told me 30-45 minutes. I said ok and waited. When I walked away the manager was talking about how I will still need to pay and not saying it quietly at all. After waiting for 45 minutes and watching multiple walk ins without appts being taken before me I finally asked why I have not been helped yet. The response was very rude . Not only can they not do nails but they are very bad at customer service . Not once was I apologized to. And I was even told to come back when I can make an appt. I was not planning on being upset with them. If I was I would of made 2 appts. WORST CUSTOMER SERVICE and MANAGER. Also their rules for covid are temp check and wash hand. Neither were done for me.
They were very good and very professional. Considering how many people were in the shop I only had to wait a couple minutes. That really impressed me. The girl that did my nails also was very nice and friendly.
Jason has been doing my nails for close to 6 months now. He is the absolute best. He takes his time, theyβre always perfect, and is a blast to talk to. Iβve gotten to know him well enough that I usually just tell him to pick something for me and he never disappoints and I get tons of compliments on my nails.
Mya is fantastic. My nails last for a good 3 weeks. She uses all clean material.
I had Justin do my next gen and the absolute best pedicure Ive ever had. He is amazing. He took his time and both my fingers and feet felt great at the end of my visit. He will be seeing me again and again.
Adriana provides the highest quality of service caring and attention shes a true professional who is outstanding in her field
Love this place! Lily and Mary are the best. The hours are great for me, Iβm always able to get an appointment.
This was my first time here. First, Sam was supposed to do my full set of a acrylics but he tried talking me into gel to grow my natural nails and then when I said no, what you dont like doing acrylics? He told me to go to Joanns chair. Thank you Joanne. Well done!
Ive been coming here since they first opened, changed staff, owners, etc. Ive never had an unpleasant experience, but everyone is different and entitled to their opinion. I love how they recognize me, know me by name and make me feel welcomed; not to mention that Im pleased and, they are open on Sundays, should I decide to pop in. I suggest making an appointment; however, walk-ins are welcome!
Lily and Jessa did my nails so nicely and they are very kind! So is the receptionist Nataly! They have sweet and talented people working there :) highly recommend!
As ever, I am very happy with my mani/pedi. I mostly see Mary when I come for my appointment. I can only say that she is wonderful. Ive never been dissatisfied after a visit with her. Its also lovely that the other ladies are always cheerful and smiling. Ive been with V Nails for 6 and a half years and have no desire at all to try another place.
Best mani pedi ever βΌοΈβΌοΈβΌοΈJason is super professional, nice and spend all the time he needs to make a perfect job. Thanks jason you are the bestβΌοΈβΌοΈ
I usually visit this salon when Im in town (I live in Naples). Ive always had a great experience every time Id visit. My last visit was horrid, My nail tech did not know how to shape my nails, nails are uneven and the imperfections is very noticeable. while filing my nails I was cut a few times the made my fingers very sore for days, the acrylic was allover my skin and left a large amount of acrylic under my nails. I believe he filed to much that it caused the acrylic to weaken and all nails has broken off. I gave two stars because customer service was great and every time I was cut he was empathetic.
I am very disappointed. It took 2 1/2 hours for a full set. That is way too long. I thought the person I made the appointment with could do acrylic nails but no. Hardly anybody knows how to so I had to wait FOREVER! They are at least friendly but then my gel polish NOWHERE near matched the sample they had. When I told them they said why didnt you say so sooner. I would have except I couldnt tell the difference until I stood up bc my nails and toes are 2 totally different colors. I also bled. So $50 and 2 and 1/2 hours later I have a sore finger, a wrong color, and a decent nail job. Ill probably go back though because they are nice and the nails are still better than some places.
Always amazing!
I love this salon Anna does great nails and Tom at the front is so sweet. Highly recommended.
Jason is an amazing person. I have never thought a manicure can be fun and fast :)
Lily does an amazing job, friendly, professional, she has been here a long time and would never think of going anyplace else because of her
Excelent service!! Very professional..I recommend this place..
Staff is very friendly & courteous. All the technitions do an awesome job! Ive been going there for a few years. Always happy to accomendate when you have no appt.
Incredible!! My favorite place for 10 years
It its so bad donβt go, all my nails are uneven, it literally took 2 hours to do my acrylic nail, the woman that did my nails hurted my finger .
Friendly staff but can get nails done better at other local places
Great friendly staff that always give a great pedicure
Wax lady speaks English! Yay! Very Good pedicure.
Excellent service always with a smile.
Lilly is wonderful assetShe is great
I went in for a eyebrow wax. I told the woman to just clean them up dont make them too thin. Not only are they SUPER thin, she left a bald spot in my eyebrow!!!! Never going back to that salon!!
My nails looks unfinished i tried to remove all the access yesterday but no successHe told me to washed at homeHe did my manicure them went outside to smoke and comeback with a very strong cigarette smell that is not professionalI move to the this area and I was this was going to be a nice place to have my nails done itβs just 4 minutes away from my houseBut no thank you
Good service
Very naice
Super awesome!!!
To rushy