Genesis Tax House has been out accountant for years now, not only doing our personal income taxes but our business accounting and income taxes as well. They have a great team!
My family has worked with Genesis tax house for a few years now. We love the service and attentiveness. We look forward to working with them each year as we know our taxes will be filed professionally.
I had a contract with Genesis Tax House to do the accounting, 1099s and tax returns of my business for the year of 2019. They waited until the last week of the extension period to send me all the documents for me to review. During the review, I found many transactions listed in the wrong categories, that they would have found out if they had reviewed themselves.When they sent me the tax returns for me to sign, I noticed a big mistake they made: In the beginning of the year, our business had 3 partners. Partner 1 had 41%, partner 2 had 41% and partner 3 had 18%. In July of 2019, partner 1 decided to move and sold 9% of his share of the business to partner 2 and 32% of his share to partner 3. From July until the end of the year, partner 2 and partner 3 had 50% each. When they provided me with the K1s, partner 2 (41% + 50%) and partner 3 (18% + 50%) was the same. I questioned them saying that 41 + 50 was more than 18 + 50 and I was told that there was no other way to fix it. Then I told them that I was going to ask for a second opinion.So, I hired a different accounting company 1 week before the extension deadline to redo my whole accounting and tax returns.(of course that the new company also charged me an arm and a leg because it was a rush job). When he finished, he also discovered that Genesis had doubled the amount of 1099 of each subcontractor I had for the year.I think that if they were a reputable company, the least they could do, was to offer to return the money I paid them, but instead, they decided to charge me a cancelation fee, saying that I broke the contract for the year of 2020. Stay away from this company.
Excellent service. Professionals with knowledge doing their best. Trustworthy company. I’ve been going there since I got here in U.S.A. for over 20 years. I recommend the service.
Genesis tax house is great, they made our business life so much easier! I definitely recommend.
I have been doing my taxes at Genesis Tax House for 4 years, always had a great customer service from Cibelle and this year from Gabrielle. They are very helpful and knowledgeable. I really appreciate such a professional service! Thank you!
Awesome staff and excellent customer service. Debora was the best I could ever find to help me with my taxes. Highly recommend and what a great experience!
We do the taxes over. 30 years.Never have a problem.All the staff its very profesional!Thank you very much!!!
Very professional and trustable company. The staff highly trained, friendly and always ready to assist you anytime. Genesis Tax House has been dealing with our taxes for over 15 years and we have no problems at all. My special thanks to our Business Specialist Livia Delgado. Excellent!!!Thank you all.
I was recommended to talk to Genesis when I wanted to start my new business. My friend had used them for their incorporation and accounting and had no issues. I stopped by and they had me taken care of in no time. Ive had a few questions with me acquiring a new business now as well and still great service.
Amazing customer service. Fantastic professionals. I cant think of a better company to recommend to everyone I know when it comes to tax preparation and accounting services.
Genesis Tax House provides a personal, professional service. They have answered my questions and explained various tax related issues to me in a meaningful, non-technical way which allows me to understand the concepts. They look after all my accounting and tax requirements so that I can concentrate on building my business. I would recommend Genesis to anyone who is looking for an accountant to handle their tax issues.
I have been doing my income tax with Genesis since I moved to Florida 3 years ago and I have always been satisfied. They do everything online, very convenient! I definitely recommend their tax services.
Their service is terrible! They have been doing our taxes for the past couple of years only to find out this year that they were doing it wrong all along, so we have to pay someone else to fix it! They NEVER call you back when they say they will, or e-mail you as they promise. You have to call them several times to have someone finally help you with what you need. They have no concern for the customer! I would never recommend them to anyone. And just throwing it out there, two of the 5 stars reviews on here are from their own employees.
Unfortunately you cannot rate a company zero stars! This company was the worst. First of all, the people working on your account are not licensed accountants. They all work under one person’s license and not all employees have been fully trained. When it comes time to file taxes you must review their work very carefully. They do not review their work prior to asking you to sign; we had full statements missing from our balance sheet. If you bring them documentation in person, they make a copy of it and then a couple of months later they say that you never brought it in. When asked questions on regulations and why certain amounts are listed on your taxes, they simply don’t have an answer for you and have no idea how to look it up. One time I had a question on our taxes which they couldn’t answer and their computer had conveniently stopped working to look anything up. One time I had another question about depreciation and an “accountant” simply told me that it was how the system was set up and practically said that I wouldn’t understand because I do not work with quickbooks. They are unable to help you with any question and always gives contradicting answers, they are condescending and try to make you feel like you are the stupid one. Their customer service is awful and the people there are very defensive. Horrible company to work with, they do not value your opinion and treat your questions as if it is a burden on them. I Definitely do not recommend this company to anyone, and for those who are currently using them make sure to review everything very carefully, they are incapable of providing good quality service.
Great knowledge and services. Amazing team 👍
I have been using Genesis Tax House for over 10 years and highly recommend them.
Weve have been working with Genesis Tax house for about 8/9 years. We had some issues in the past, but they get it done. They are professional and know what theyre doing. Great customer service, recommend to anybody.
Great company, awesome services,I’m very happy to be part of this company as a customer.
Good service, prompt responses and helpful staff.
Debora and Cibele made a great Job helping me with my taxes . I tottaly recommend them.
I m working with genesis tax house for 10 years I can always count with them to help me the best way possible
Great company, use them for my companies since 1998 . Second generation of great services !!!
Very expert profissional !Cooperative and Friendless !
Genesis Tax House has been doing my personal and business tax for the last 5 years, good customer service and professional staff.
Very professional and well educated company concerned about ecological issues
The staff at Genesis were very professional and cordial in adressing my accounting issues. Thank you!
Worst tax company ive ever seem. Nasty people. I do not recomend to anyone.
Unfortunately, this place has become ridiculous! Tax House has making my taxes for over 15 years, and this year they wanted to charge me 80% increasing on their fees. Do they think this is Brazil with that much inflation, or are they just plainly stupid and think their clientele are also?Wake up people!
Gabrielle & Cynthia are awesome 👏🏽 team work!!
Horrible services. I DO NOT recommend anyone using their services.
As a business owner tax season is always very stressful but Tax House makes it very quick and simple!
Their service contract only favors themselves and when you try to cancel they take 3 monthly payments straight from your bank account as a cancellation fee.
Highly qualified and efficient team.
Genesis Tax house has been making my and my wifes statements to IRS for 5 years. They are extremely competent, attentive and quick. I recommend their services.Genesis Tax House has been filing my and my wifes income tax return to the IRS for 5 years. They are extremely competent, attentive and quick. I recommend your services.
Excellent company, with trained professionals, I recommend. My old accountant was doing the accounting the wrong way. I migrated to Genesis and they reviewed everything, in a language that I could understand, now I am calm with the numbers. Thais Amaral serves me very well.
We have worked with Genesis tax house for many years and they always serve us with professionalism and empathy. What today is very hard to find, someone who c worries about your business just like you!Thank you very much for your services and efficiencyThiago L CostaLacosta Jewelry Corp.
HIPP INTERNATIONAL COMPANY LLC - We only have to thank all the support, transparency and security that Genesis Tax House offers us. We are grateful and trust you! We are thankfull to all support, transparency and safety that Genesis Tax House offer us. We just Thanks and Trust on you!
I welcome Genesis Tax House to Brazilians who need accounting, investment structuring and tax reporting services. My service is in Portuguese, by a very attentive Brazilian named Alfeu Gonzaga.
Customer service note 10! Excellent professionals, especially my focal point, Mr. Alfeu. I recommend it to everyone. I had bad experiences with the previous accounting firm.
Always met us according to expectations. Meire and Deborah have always been very helpful in everything we need.
Grade 10 service, ideal for people with little knowledge of the language. I am super satisfied with the prompt service and quality in the provision of services.
Cibelle clarified doubts clearly and attentively.
I and my family were very well attended by all. We managed to solve our doubts.
Fidelity Translations has worked with Genesis Tax House for many years and I can only express our satisfaction with the accounting advice they provide to our US subsidiary. The service is really differentiated and the guidelines are always relevant.Genesis Tax House has been providing accounting services for years to Fidelity Translations, and I can only say how glad we are, regarding accounting advice provided to our American subsidiary. Service is really top and the guidelines offered are always relevant.
Great service, especially from Cibelle and Lívia.Congratulations on the team and service.
Excellent company, 1000 note service. Congratulations and success
Great service. Helpful and reliable staff
Great service ! Lívia ball showww !!!