In and out in less than 2 minutes! Fast friendly service here for drop off and pick up. They do provide many other services as well. Staff is always pleasant. The only issue I have has been that Amazon returns all get thrown together in a box, and I am now fighting with Amazon who says I returned the wrong thing. Not the fault of the UPS store, just something to be aware of.

Folks, customer service doesn’t get any better than this! I have dealt with Jenny and Roy, the owners, for 19 years and they along with every one of their employees give stellar service whether it is 9.01 in the morning or 6:29 at night. It is refreshing to witness that giddy up attitude consistently... these people LOVE what they do! Thanks everybody!!!!

Roy took the time to cut down a box I was sending and saved me a boat load. Very kind and courteous people! Highly recommend!

I don’t understand all these people who give this place a bad review. They always go out of their way to help people, run out and get packages for people, always greet with a smile and go above and beyond for the people in the best way they can. Yes there are some things I’m sure they have to deal with that have nothing to do with them from outside companies who screw things up... but this store is truly great!!Also this whole COVID mask thing is insane. I always see the employees wearing masks and shields and they also have plastic guards in front of each register to protect even further. I’m sure it is not easy to wear them everyday for 10 hours or more a day and not pull it down to get some air or take a drink or anything. This company has done very well and it’s sad to see people try and hurt them in a time like this because of silly things.Keep it up UPS because lots of people think your doing great!!!!!

Went to get a few docs notarized and Jen was amazing! Super polite and went beyond the call of duty to help me! You do have to make an appointment but that’s to help with social distancing. I recommend Jen for all you notary needs!!

I am a frequent visitor of this particular store. Typically I am very prepared with what needs to be sent today however I was not Jess was very patient with me and offered me a solution to my problem. I truly appreciate the professionalism of all of the employees at this UPS store and recommend it to everyone I know!

If i could choose no stars i whould .i wont use ups no more never had a problem with them till now they lost my package well box that had my grandkids christmas gifts in it. Now i got to go through a process just to maybe get back everything i payed for but that may not be true we will see. Update tje service at this place is great i may been fustrated due to the loss but we got it all worked out .i updated my star review as in the end i know its not the stores fault..almost a mth later and still no money back wow

My husband and I went here to ship an item and long story short, we got scammed with who the item was being sent to, so we called after they had closed to see if we could get ahold of anyone and we decided to just go up and see. Luckily, the store owner was there, Jen. And she helped us out, called the driver, got it back for us and we picked it up the next day!!! So thankful for how helpful she was! 5 stars!!!!

Employees wearing masks under noses.. I call the manager to have a discreet conversation.. she says, “but they were wearing masks”. To date 322000 people in the US have died of COVID. The economy has tanked. Businesses have closed, jobs have been lost, people are facing eviction due to a a COVID pandemic but UPS # 4375 doesn’t think protecting staff and customers is important enough to enforce proper mask usage among employees.As you read through this store’s responses to negative ratings, you’ll see lots of unprofessional remarks made by management. It’s pretty reflective of their attitude towards the responsibility towards the service provided.Though the store has carried out all of the suggestions required to protect staff and customers from the spread of COVID, they still don’t require staff to wear masks appropriately. Non- compliance in the work place and making excuses just leads to the spread of infection and continues to prolong the recovery of our health and our economy. This manager just needs to beef up her knowledge and quit making excuses.This would be a good time to say, “ we messed up, we are going to get it right”. That would be a respectable response.

Not a good experience. Apparently the woman who is a notary can only handle one per hour by appointment only. Turning away two customers in less than 10 minutes. Went to the UPS store in Independence where the customer service was much better.

Always friendly, fast service, dependable. Have used them for years and never had any problems.

Does not have a notary

Awesome store/people to work with --- I live out in California and bought a real big bulky item from this area. The seller brought item to this store and Jen communicated with me during packing and shipping to my location. The big bulky item came packed professionally with no damage whatsoever. This store takes care of its packages and customers. One of my best out-of-state shipping/delivery experiences. Best wishes to Jen and the rest of the staff.

This store always gives me the best customer service. I think what I enjoy the most about the experience is the patience each staff member demonstrates. I also love how Jen Is never intimidated by the projects I send her. She helps me think through the project and offers assistance at every turn. Roy is a solution driven person. When I walk in to this store I feel like I am at home. I feel like no question is a stupid question and I feel confident in the advice they give me. I have been a customer for 5yrs. I appreciate the consistency of staff training. This company is a prime example of leading by example; when leadership displays kindness and professionalism then the rest of the staff follows. Thank you for being awesome owners and staff members.

I LOVE this store! I came here regularly for years making copies for adoption paperwork and got to know the owner Jen. Last week, Jen once again went above and beyond helping me with some tax paperwork. The customer service is top notch and is why I continue to go back!

Have been coming here for years and usually receive quick, friendly service. This time the guy who helped me was short with me and unfriendly. When I walked in he was in a group of employees just chatting so its not like I was dragging him away from important work. Hate to lose my favorite UPS store but dont want to bother or deal with that guy again.

I could go to a closer UPS store but why? The employees here are polite, respectful and very helpful. They are also very quick. I get tickled because my husband usually drops me off and by the time he gets the car parked, I am outside. Thank you all for being you. Tina H.

Nice people and work great with helping me ship my items

We where driving on I70 moving from Kansas to Maine and my car was over loaded. So, we have the idea of just ship the over weight via UPS. So we found this store. We show up and ask what they can do to help me... The help me to unload the bagage from my car. Make the boxes for me and even hold it until i have arrived in Maine. Then they ship the 150 lb box and arrive the same day as me. The owner and the GM of this store where extremely helpful with us. We ha to thank you very much for what you guys do for us. That was a good last day in MO.Thanks you!!!!

I can not help but write a stellar review for this store today! Ive been a customer for well over a decade and Roy, Jen, and the entire staff throughout the years have always been great. I volunteer for a local organization that was walking in the Fall Fun Fest parade today but we did not have our fliers made yet. I got the flier prepped last night and arrived at the store this morning to get this done last minute. Unfortunately, there were a couple problems with my flier that I didnt realize until I was at the store, and it was CRUNCH TIME! The employee who helped me, Erica, was outstanding! She worked some magic, got the issues resolved, made the copies (two-sided that need to be cut in half), cut them, rang me up, and sent me on my way with enough time to deliver the fliers to my group! I am so grateful for the way I was treated, the support I got, and the final product. I rarely write a review, but this place has proven worthy of my praise!

Amazing staff super professional very helpful even when coming back to handle an issue not caused by them they went above and beyond to help me make it right absolutely recommend this store The notary woman is awesome

I have owned a landscaping business for a little over 10 years. Jen and Roy have been there every step of the way. From flyers to billing and mailing and po boxes. To laminating and spiral binding my bids. My home computer recently crashed and they have went above and beyond letting me us the office computer to keep my business going. I can not express enough how great they are. They greet you with your name and a smile and know there stuff. I can honestly say my business would not be where it is today with out them. I will be a customer here for the remainder of my life.Thank you Jen and Roy for always treating me like family.

Jen went way above and beyond to help us out during a bad situation with a package we had sent to NYC. The incident was out of her control but she still consistently tried to communicate with the NYC employees and she even made herself accessible to us when we had a question no matter the time of day. She treated us as though we were good friends even though Im sure at some point she wished she had never got involved haha! It is so good to know that there is still top quality customer service based businesses out there! On a side note, every time we need to go into this store, for whatever reason, ALL of the employees are very friendly and professional.

I trust the Blue Springs UPS Store for all my special printing needs. In the past, they have printed and sent art for a competition; printed and bound a manuscript for revisions; and printed a legal-sized, designed book for a proof. Their staff is professional, the prices are reasonable, and the turnaround time always exceeds my expectations. On my latest project, Jen called to clarify what I needed and tested a couple different papers to ensure I would have the best product possible. I would highly recommend this store!

I have used this UPS Store location on MANY occasions for several different services and have always had a great experience. On one particular occasion, I needed to ship a shadowbox with the vest of a deceased brother. The employees took particular care of my fragile piece and even helped to construct a customized box so that it fit perfectly and helped to reduce the overall shipping dimensions. I give them my highest recommendation, quick and friendly service. Thank you.

This store is so efficient and friendly!

The “owner “ of this store Jen H. Is rude and how she speaks to customers is disgusting. She obviously was never taught / trained on how to handle people, and in the customer service world we call that. 👉🏼PEOPLE SKILLS 👈🏽 She has NO clue on how to handle has escalated matters.Talking over customers causing them to have to repeat themselves and disconnecting the call is not how a business “owner” acts . It is sad that someone like her owns a business and Bluesprings .Jen H. Here are customer service skills you should probably get trained/ taught. Remember customers are the reason why you “own” that franchise . Remember that next time you open up your mouth and a disgusting way .....📌 Patience.📌 Attentiveness. ...📌 Clear Communication Skills. ...📌 Knowledge of the Product. ...📌 Ability to Use Positive Language ...📌 Acting Skills. ...📌 Time Management Skills. ...📌 Ability to Read Customers.

This store went above a beyond to help me make party favors for a birthday party. They worked to make it look extremely professional and all within my budget. Highly recommend them for all your marketing and printing needs

I use this UPS Store 10-12 times a year to mail packages and its always such a pleasant experience! Everyone in the store is always friendly, upbeat and most helpful! I highly recommend using this UPS Store for mailing packages and thanks to them for their great service.

I had the worst experience ever at this location. Got helped by the person named Jeanette and she had to ask me over and over again my address and phone number, she could not understand a single word I was saying. She was either discriminating me or just simply she was not qualified for the position she was taken.

Roy was awesome.. We bought some stuff while visiting here we had to ship home. He helded save on cost by cutting down a box.. Without us even having to ask! Will definitely be going back when we buy too much stuff to fly home in the future.

Great Customer Service, it was extremely busy day and the staff was more than just helping everyone get their packages mailed. Jen was fantastic and helped me with my notary and mailing of a package.

Friendly and fast service. Prices not bad

I have shipped many, many boxes to my family in Florida. This week I shipped a box of supplies to them due to the impending hurricane Irma. Jen at UPS not only watched the progress of my package but called me and gave me updates on the shipment. They are the best! Thank you from one worried Mom!

Staff is very friendly and helpful. Always on top of things and very fast friendly service.

These guys are the greatest. They are helpful, friendly and go above and beyond for their customers. I wouldnt go anywhere else!

This is my to go place for all my shipping needs. Very friendly and efficient no matter the time of year.

I have patronized the UPS Store in Blue Springs since 2004 and I have always received the very best service. I give this store and its staff my highest recommendation. A+++

UPS is known for shipping but I love the extra services that they provide. I needed to fax some personal document and they do that!

Ive been going to this UPS Store for quite some time; they have always been friendly and attentive.

Awesome place to deal with.. employee took my cell phone return before they even opened the store took a picture of the box then handed it to her .. store number 4375

Always friendly, helpful and professional! Great group of employees!

Rude.

Nice people for sure

Friendly, quick and done right the first time

Very friendly and helpful!

Quick and convenient