Excel has been super helpful and been on top of any call!

Poor contact and service when requested. Apt looks nice but had many prior issue that were discussed but never fixed. Will not be renting again very overpriced for quality and space.

Great experience 👍, Kaitlyn with Excel was helpful and answered all questions that I had. The company seems well organized and im happy with my unit

I just renewed my lease to rent with excel for another year! I have loved renting from them. The office staff is kind and helpful and every maintenance request or question I have is taken care of promptly and professionally. Highly recommend :)

Prior to moving in and a week after being in my home, my experience with Excel was great. Now that Ive been in my home a little over a month, i started seeing things that needed to be repaired. When I called the office, I provided a list of things that needed to be repaired and was told we will get these items done. After a week, I called back and shared some of the things were done but not all. One of the things on my list, was to remove a large green paint bucket that is buried in my backyard which is preventing me from enjoying my backyard space & is difficult to mow around. I was told in a very rude way, we will not remove it and if you want it removed, its your responsibility. When I asked why, i was told, if the bucket is there, it must be for a reason. I asked what is the reason but didnt get a answer. I personally cant think of any reasons why a paint bucket, buried upside down in the ground would be serving a purpose. I thought renting was an advantage due to not being responsible for repairs but apparently this is not the case with Excel.Needless to say, I will be moving at the end of my lease due to poor management & they are just rude to their tenants.

Excel Real Estate Management takes great care of their tenants! I had a small issue with a stove where one of the burners didnt work and the other worked intermittently. They had the range repaired by Big Lars Appliance Repair within a day of the phone call to Aubrey! Aubrey is wonderful and easy to work with!

So far my experience with this company has been fantastic. They were very understanding and helpful during the move in process. In addition I have had maintenance requests dealt with promptly. I recommend them based on their custom service. I have not experienced the move out process with this company but will update the review if and when I do.

I have recently rented an apartment from excel. I originally wasn’t going to write this because I was glad to be done with my horrible experience, but figured I should give my honest review to let potential newcomers know what to expect. Firstly, I must say the apartments were nice, at the very least they were well kept. However, upon the tour of the apartment we were going to sign for, we had noticed the carpet was disgusting. We were assured that the carpet would be replaced by the time we moved in, so we went ahead and signed. We moved in and the carpets weren’t changed, so we called the manager, Sara (Sarah?). She basically said that the carpets being replaced were not in the contract we signed, so they wouldn’t do it.At the end of the year excel attempted to charge us for the carpets.There was also an issue with one of the toilets constantly running water that my roommates and I could not have possibly detected, since there were no signs of any issue. Excel shut off our water after monitoring it for two weeks, then shoved a $500 bill in our face. They forced us to pay the fee before turning our water back on.For the sake of time I’m not going to go through all of the small problems we encountered throughout the year with Sara, I’d rather sum it up to what we were charged at the end of the year. Not only did Excel keep all of our security deposit, we were charged a $3,000 bill for the following:fingerprints on the phone, several lightbulbs that hadn’t been changed, 10-20 needlepoint-sized holes in dry wall from darts, a small piece of plastic under the couch, several bent blinds, the carpet, and several small areas throughout the apartment that “weren’t cleaned well enough” including the backside of the toilet, the oven, and the closet (we spent hours cleaning the apartment). Keep in mind, the carpet wasn’t even the biggest expense. They attempted to charge thousand of dollars for the other items listed on the bill.Upon receiving the bill we realized that the owner of excel was the same owner of the cleaning company excel uses (do you see a conflict of interest?). It didn’t take long to realize that the owner set ridiculously high rates for the cleaning company, then charged the tenets. We had also tried to contact the owner but she was conveniently unavailable for months. We ended up settling for an amount of money that I cannot remember, but it wasn’t fair by any means.Excel was the worst living experience of my entire four years living in normal, and I wouldn’t recommend them to anyone.

Im going to start of saying GREAT SERVICE, GREAT PRICE, GREAT PEOPLE! Comparing across the same price we got a much higher quality and larger space than I saw anywhere else. They also worked with me to help me get into our new apartment very quickly.I originally had an agreement with a duplex through craigslist, but the landlord gave the place to someone else without letting us know. I was moving from Denver and needed to get into a home that would be right for my family very quickly. The Excel Real Estate Management team got the place we were interested in cleaned and painted over a weekend for us. They were also very neighborly letting me know about the area and fun things to do with our family.Again, GREAT SERVICE, GREAT PRICE, GREAT PEOPLE! Thank you Excel Real Estate Management!

Love renting with Excel. Always friendly and extremely responsive when I need anything. Highly recommend!

TONs of issues with this property and the customer service. The property looks good from outside, but I have lot of issues.Induction burner not working. When I requested service, they charged me around $140 and did not even fix the issue. The management grossly misuses their powers and leaves the tenants helpless. They advised me to try to fix things myself before calling management.Complained about mold and probable water leakage 3 weeks back and its still not fixed. I have been paying water bills to the amount of $250 for the last 3 months and the management says that its my fault to not report it early! When one of my friends who lives in the same complex called about high water bill, they refused to even show up and asked my fiend to find himself of any water leakage!The management keeps arguing with (high attitude) tenants and always blames the tenants for everything!Not enough garbage bins, so the bins are always overflowing. Also, rain water gets stagnated at the garbage bin.Its a big mistake that I got struck here, but I would never recommend this property to anyone.

I was granted with the pleasure or renting a house from excel last year, and i have to say they are the worst realtors i have ever seen. The first sign would have been that they arent real realtors, instead they are a painting company witch is weird because one would think the house would be nice and what not since painting is what they do. Nope, paint everywhere, paint on trim, paint covering paint, and walls that were so thin they literally where falling apart. Needless to say the place was a polished turd when we moved in and within a few weeks the house was falling apart. We had countless encounters with the woman in charge who would literally show up whenever she wanted and would barge right through the front door. I was in my room half naked one time and she literally came in my room with a group of 5 people on a house tour. Even communication with them is impossible, they never are in a good mood and are constantly making excuses and blame us for their mistakes. We had countless problems with the house including BLACK MOLD in the basement and leaking faucets witch took them weeks to even attempt to fix. So all said and done we knew that they were gonna be bad when we moved out and charge us for everything so we made SURE that place was clean and what could be fixed was. Yesterday my PARENTS got a letter in the mail telling us we had 1 week to pay off their fines or else we would be taken to court. The same thing happened to 2 of my friends who are girls. Do not rent from excel, but if you do, get protection because they will screw you. I hope you see this excel its going on Facebook, also so none of my friends make the same mistake i did. I hope someone takes you to court and you loose you property for being slumlords.

Fairly price apt, good service

This is one of the worst apartment i have stayed in my whole life.Maintenance is too bad.The office people keep on arguing for each and every Maintenance request.They are not professional.Never ever rent this apartment because they will screw you up.What they say while signing the lease they do the opposite of it.