I recently stopped by this location to get an oil change on 8/17. There was no one at the store and when you call the number there is a message stating they are closed for the foreseeable future. I mainly wrote this review so other people would know. Midas, right next door, does oil changes but requires appointments. Hope this helps!
Did a very thorough check ange of my oil and filled the other fluids. Also replaced my windshield wipers. Very nice and professional team and during mask mandate too. Thank you Jiffy Lube! I’ll be back!
I went here last month with a high-mileage Honda I had just bought. I really appreciated the managers advice on it. He took the time to make sure he didnt damage my system and put my mind at ease.
They put my drain plug back in so tight I am having to get it professionally removed to change my oil. Please avoid.
Fast as aptly named, friendly service and a great value. This location is pretty convenient, not far from campus or the interstate, and will have you back on the road in no time!
Employee who checks in cars- is super professional, knowledgeable and very helpful. I swear he remembers everything!!! The team in the bays are very friendly and accommodating! Thank you everyone!
Undeniably best in town when it comes to changing the fluids in your car.
Guys were very polite and kind. Worth the money
Excellent, fast, professional. Will use from now on.
Great service and very friendly workers! The oil change was quick. Check their official website before you go, sometimes there is a coupon.
They were great. Took fast efficient care of my car. Gave me great safe service. Recomend happily
The staff is very good and quick. The business has a different owner from the last time I used them. They are working to keep the staff and customers safe during the pandemic.
The service was fast and friendly. I went in for an oil change, and theyd finished and pulled my car out within 15 minutes. If I hadnt been able to watch them work on it myself I would have been sceptical as to whether theyd actually done anything to my vehicle. The mechanics were all very friendly as well - a couple of them (that hadnt even worked on my car) even thanked me and waved as I was walking out to leave. This was the first auto shop Ive tried since moving to the area, but I dont feel a need to try any of the others at this point.
Really nice service. I was pleasantly surprised at how professional, helpful and quick they were. Explained everything well, and even swept my car! Nobody goes the extra mile anymore, but these guys do. Thanks so much and well see you at our next oil change!
I had an amazing experience at Jiffy Lube! The workers were all professional and fun to interact with. They gave good advice too.
Quick, swift, and convenient. Come and go with a full check up and oil change in less than half an hour. You dont even have to leave your car.
So- many years ago the tech ripped my window tint accidentally. I noticed this on my way home and called to speak with the manager Mike. He reimbursed me in full for the repair no questions asked. That is why I have been coming here for years. Plus, my car always lasts much longer on their synthetic blend they have. Thanks guys!
They were very polite and professional and informative about some things that I may need for my car I was very pleased with my service
Quick and polite knowledgeable staff
Great and fast service
Went to jiffy lube to get an air filter because I needed to replace my overdue filter. The price was cheaper than other places around.However, whoever installed the air filter did a horrible job. They bent the air filter when they forced it in. So the next oil change I had to replace it again because I did not want this bent air filter in my car!
Guys are efficient and good. They can tell you if there is other concerns you should deal with. I like that, as I dont want to be driving and have any troubles away from home!
Zach was great. He was professional and friendly. The service was exceptionally fast and they educated us every step of the way on timelines and what our previous oil selection was including remembering our coupon. Thanks Jiffy guys!
Lets get one thing straight these guys do NOT mess around. I felt like a driver at Martinsville. Very professional and educational. I was in and out bada bing bada boom. Too bad Jiffy Lubes arent all like this. 5 Stars gentlemen!
Fast, easy, friendly service.
Love the service and price. Staff is always polite and awesome!
Great service! When they got to my truck they finished it in about 10 minutes. I dont go anywhere else to get my oil change. The manager Fanzo is awesome! Zach, Cody, and Tristan are very knowledgeable. Travis is a stud, and that cute red-head kid is hilarious! 😂
Zach and the guys did a great job in and out amazing service good people going here from now on!
Squeezed me in and had me out faster than stated time. Excellent customer service.
The staff is highly professional and very helpful. Waiting room has a coffee and WiFi. I change and refill at this location for three years. They change light bulbs and wiper blades as well.
Fast and efficient
Love this place. In and out in 30 or less even if you’re not immediately taken in the work area. Honest service and always a good deal.
Quick and easy, sweep the floors and wipe the windshield/windows while their at it.
Staff was very polite and got my oil change done quickly. I have been going there for years and plan to continue to go there. Thanks
I like this place--no frills, and I trust the guy who runs it.
Average service and always trying to sell more than is usually needed. Don’t show up early as they will not help customers a minute early. Rather scewed approach to to good customer service. Make sure to check fluids after getting home as my pick-up with less than 20,000 was three quarts low at random service thru my employer and no signs of oil leaks.
I gave this place only 1 star for two reasons. First, the wait here is ridiculous. I waited almost two hours to get a simple oil change. Secondly, there seems to be a breakdown in communication between the employees there. I witnessed on three separate occasions in the two hours that I was there the manager reprimanding several employees in front of customers. I think its unprofessional, and disrespectful to employees. Wont be going back.
One of the managers just scoffed at me when I had a questioning look on my face after Ive been here for nearly an hour. They do provide the advertised service, but expect them to use up a good portion of your day. I asked on my way in to skip the other steps involved in their full service oil change, and the man doing intake happily obliged, but then proceeded to provide me with the more time consuming service anyway. The manager argued with me when I specified a non manufacturer oil level to be put in as well. I wont be back.
They were ready for me! Even held the door open as I was coming in. I had to wait only a few minutes to get my wifes van in for an oil change. They did it professionally and even cleaned out the inside. Very nice. Im going back next time.
Location closed
A great team of people. They do their job, give advice and tell you what they see needs to be fixed.
These guys are amazing. They were fast, extremely knowledgeable,and personable. Zach and Damien, on particular, were indispensable . I dont review often, but with these guys it was a must. GO HERE!!!!!
The service was fine and the men there courteous, but I when I went for an oil change, they were advertising $24.99. They charged their usual full price ($31.99) plus extra because of a skid plate on my model of car. I ended up paying over $50 for a simple oil change that was advertised to be half that. Next time, Ill just schedule at the dealer.
Quick. Couldve done better job selling but they did honor coupons from indyaway a reduced rate.
Very quick service change oil finished in 15minutes.no line at saturday!great service
Always a good place to go to and the do a great job and in a very decent amount of time.
Was made to stay in my vehicle during the visit.
After one of the technicians parked my car in front of one of the garage doors, he moved the steering wheel and locked the column. In and of itself, not a big deal, as this is a common feature on most vehicles and you can easily unlock the column with a key. What they told me was that my car was broken, throwing out multiple suggestions on parts that needed to be replaced. The list ranged from new key to a new ignition lock. My first question when they approached me convinced that my vehicle was broken, was to ask if they had tried to open a door when it was locked, or moved the wheel after they removed the keys. The technician strongly denied either. When I checked my vehicle, it was obvious that the steering wheel was locked as part of the security system (this is a security feature in most cars). I asked if they had tried to jiggle the wheel while starting the car, since the steering wheel was obviously locked. The manager was quick to respond that they had tried everything. I couldnt loosen the wheel, it was clear they had tried to move the wheel, it was locked in place and I lacked the ability to loosen it myself. No one in the garage was willing to assist me from this point on, but I did have to listen to their endless list of things of things they suspected my car needed to have replaced. The whole ordeal took several hours, and I ultimately had to get assistance from someone at the midas next door to help me unlock the steering wheel. It took 30 seconds of aggressive jiggling. Ive never had this happen on this vehicle before, and only one on a previous vehicle. After the steering wheel was unlocked, the manager was visibly angry that I still wanted an oil changed after eating hours of my time due to his staffs incompetence. At no point did I receive an apology or any acknowledgement that they had done anything wrong.
I asked if they could rotate the tires. The guy said no problem. I asked him to rotate the spare tire as well. He said he couldnt do it because he didnt have a place to put the spare. I told him to rotate one tire out and replace it with the spare. He said it could not be done. I asked them to perform the oil change only at that point.When he came in to give me the cost rundown I noticed a $10 upcharge for a special oil filter. When I asked about it he said my car had a special oil filter, which is not true. He did remove the $10 oil filter at the end. He said he did it to be a nice guy. I appreciate him removing it, but why was I being charged an extra $10 in the first place? I drive a wrangler, the most basic vehicle. The total ended up being $50.I will take my vehicle maintenance needs elsewhere from here on.
Semi-jiffy. Friendly service. Didnt latch hood completely so it popped up a bit while driving. Didnt try to sell me services I didnt need.
They are thorough, offer free tap of oil in between changes. They also noticed a leak of oil, which I wouldnt have known to take to my mechanic.
The staff here has helped me on more than one occasion when it came to repairs they didnt have to do, highlighting them going above and beyond. As someone who is ignorant on cars, I trust their diagnosis, tips/tricks and recommendation! Their prices are fair, but can be a bit high when it comes specific repairs. Overall, I would choose them 10/10 over Midas any day!
A quick place to get an oil change. It isnt the cheapest but it is worth the convenience.
So far so good.
This place ripped me off. First of all, it took less than 10 minutes for them to complete the job. Second, I had a 25% off coupon and their original price was $38.99, but the total for me, with the coupon, came out to be $36. Explain that one. This was without any of the additional, unnecessary services they tried to get me to purchase. I am a female college student. Dont go here.
94 bucks for a synthetic oil change. I thought it was a little on the steep side, but Ive no complaints otherwise. In and out in less than half an hour.
Quick easy, friendly service
Don’t accept local coupons, don’t provide all services other Jiffy Lubes provide.You pay a little more for the same work done elsewhere. Standard experience, I suppose.
I dont usually like chain stores for oil changes, but this Jiffy Lube is great. They dont talk down to you, dont try to upsell you on things they dont need, and they are always fast!
Wow! That was fast and awesome service. My car was also completely vacuumed :)
Fast service great people
Standard jiffy lube experience as any other location, although the entrance is kind of hidden behind another building and not accessable directly from the bypass or eastbound third st.Speed and quality of service are highly dependent on how many cars are in line and the number of techs on the floor.
Amazing
Very expensive but thorough. Unable to change tranny fluid in Ram teucks as is,very complex yet they wint take it on. Mention coupons...they can help alot. Sr vets could get extra treatment. Change sticker fell off after 1 month.
Got my oil changed today now i have a blown head gasket. GREATLY APPRECIATE IT.
Quick, friendly service. I dont go anywhere else to get the oil changed in my diesel Jetta.
The staff are friendly and fast.
They broke a valve stem on my tire during the oil change and I had to pull over and change to the tire on the way home. Today the manager wont talk to me on the phone. I wouldnt send my worst enemy to this incompetent place.
Good place to get oil change done.
They did good work and were friendly.
Ive used this Jiffy Lube for 8 years and 2 different cars. Fast, upfront service; Ive never had a problem.
Great customer service.
Okay service, but last time I came they didnt even say anything when I sat down. Two ppl skipped me when I was clearly there first. Was more than annoying
Quick and easy! No tricks!
Excellent service and attention to detail.
Always helpful and friendly.
Fast. Helpful staff.
I stayed there a few times and I like the motel but any times I stay there, there is a white old man, who work there as a receptionist he was so meant and rude to me!
Do a fine job.
They try to be quick
Fast and Easy!
Great!
This place is horrible
Quick and easy.
In and out in 30 minutes, friendly, professional staff .
Fast and cheap
Always a good experience
Wow....Excellent service!!!
They wont even acknowledge when you come in the door if they have a car in the bay.