I have been a long standing customer at Jordan A and saw the same stylist for many years. I have also referred several friends and colleagues to this establishment so the manner in which I was treated after my last visit is extremely appalling.I asked for my usual highlights with a strawberry blonde low light. While in the shampoo bowl having toner placed on my hair, my stylist asked another stylist why my hair was turning violet. Yes thats right PURPLE.She tried washing it out with another toner and assured me it was gone. She cut, dried and styled my hair in the usual fashion and I went home, after 4 hours of being there!When I pulled my hair up the next day for work, it was purple. Violet purple which is not acceptable at my place of employment.I called to try and get in with my stylist and the manager was extremely unaccommodating. He told me to wash it out with Dawn dish soap. I did not spend $160 to be told to wash it out with Dawn dish soap.I also asked for a partial refund, for the color only, not for my stylists hair cut or tip. The owner refused. I also sent him photos via text for him to see my hair and asked for a response back and he never called or responded.Needless to say I was so upset at the way I was treated and there was no accountability on their end and no attempt to make it right for me.Its sad that after so many years of being a very regular client, I was treated this poorly. Its obvious I was not valued and I will not return. I will also make it well known to my friends and colleagues to never use their services again.
My husband and I have been going to Jordan A Salon for well over 10 years. I’ve seen many different stylists throughout that time and all of them are top notch. Also, very fun staff - feels like extended family. We highly recommend them!
Love this place - highly recommend Somer for haircut/color and Emily for brows waxing and coloring.Great atmosphere - clean, professional, always on schedule. The only negatives I have for here are: they have full length mirrors in front of every station and very bad lighting. So you’re forced to look at the worst version of yourself throughout the entire cut and color process
Ashley is the best stylist. We are gradually changing my hair color to an all over silver to match my existing natural hair growth. It was just perfect! I love the new color, it looks so natural. I’m looking forward to my upcoming Toner appointment.
I love this place everyone is so friendly and rememberyou. Love Micheal and all the others working there.
AJ does a wonderful job! I had a haircut which was well overdue and she gave me some good suggestions on what I could do for hair loss. I will keep her as my future stylist!
Clean, comfortable facility. Friendly staff who care. I was very pleased with the styling of my hair.
Been there twice and both times had a great experience! Great service and exactly what I wanted for a cut each time.
I have been a customer for 4 years. I was in recently and had some concerns about my final results. I spoke with Michael the salon owner. He listened to me and was extremely helpful. I’m impressed with his customer service. Thank you Michael!
I have been going to this wonderful place since my hair was brown! First to Sommer and now Michael! Its a wonderful place!
Very professional...creative stylists.
Very easy to book an appointment, up front about prices which is amazing, and wonderful service! A grand experience and knowledgeable staff assure you find and get just the look you want!
Excellent customer services every one is so nice and always smiling.Michael is the owner he is so nice and polite always takes time to show you products that you want.
Ive found my new salon! Friendly staff, beautiful place. Kaylee did a fantastic job on my two color highlight, cut and brows. Ive got a ton of compliments! Highly recommend!!
Love this place. AJ is phenomenal with always helping. She helped me find the right hair root lifter today. She knows her products. Thanks Amanda Jean.
Loved my haircut by Amanda. She helped make a terrible cut from a different salon into something so much better.
Awesome experience... Everyone is very friendly and knowledgeable. I had a major hair makeover and it was a great experience! Jen made me feel at ease about cutting 7+ inches of hair off!! 😯👍😁 Will return!
Jen Franzwa is so talented!! I would highly recommend her🥰
AJ did a wonderful job on my hair, she was professional and friendly. I would highly recommend her for your haircut.
Ashley was a delight, she gave the best scalp and neck massage, I really needed it! Im happy with the curly cut she gave me.
So happy they are back open again. When I leave there I always feel better about myself. Amanda is great she listens to what I want. Thank you 😇
I always have a good experience here. Feel welcomed and special.
Im a new client at Jordan A Salon and had a wonderful first experience with Amanda. I have long, thick, coarse hair that Im transitioning to my natural color, which includes gray. Amanda spent time talking with me about my routine, challenges and then made recommendations. I love my cut! She did a great job maintaining the length, layering and thinning it out so I can better manage it.
Everyone is friendly. They make you feel comfortable by offering you water and really care how you want your hair.
I have been a client at Jordan A Salon for many years. The service has always been excellent!! The staff is professional and high quality!!
I had heard great things about this salon and drove from downtown Minneapolis (during rush hour) to get here. I had such a wonderful experience with Savannah, and am so happy with my hair! The salon was peaceful and Savannah did a great job of walking me through what she was doing, what her thought process was on choosing a color, and making sure that everything was good to go and just how I wanted it. Will definitely be back!
I finally found a stylist that can make my hair blonde just like I like it. For some reason other top notch salons have not been able to do this. Fun atmosphere and friendly stylists.
My hair color was awful when I went in to Jordan salon. I had know clue how to fix or even if the box dye job I had done was even fixable. It was supposed to be light brown well not so much it turned the top half of my head a brassy brown with a weird red tint to it and the bottom half black. Amanda was amazing, she settled me down and came up with a game plan. I was so happy she was able to help me and at that my hair was a color I loved!! Thank you Amanda you are awesome!!!
Great, friendly, pleasant atmosphere. Extremely friendly people there. Michael is an extremely wonderful upbeat guy!
Nice place kinda spendy. massage wasnt the greatest aveda school is much better
Key to salon patronage is a feeling of TRUST. Youre placing your image, your look, your impression you wear 24 hours a day every day. You place that into someone else’s hands for a brief period of time. That brief resigned period of time you give up has a cause and effect for days, weeks, and months to follow. You can trust the professionals at Jordan’s, A Salon & Spa
Although this comes up with my sons name, this review is from Sarah.I had an he massage in Blaine this am by Susan.She was INCREDIBLE!!!the cupping she did on my back helped my tight shoulder muscles so much!She was so sweet and friendly and was the best massage experience I have had to date! I will recommend to all my friends and made a come back appt for April.Thank you for a wonderful experience Susan! I did find out when I left the managers name is Jody.Thank you for hiring a great massage expert!!!❤❤❤❤
SUE IS AWESOME! I just had my first reflexology ever and I highly recommend! Sue is full of knowledge and definitely knows her stuff! I feel so relaxed all over and she only touched my feet. Come see Sue you will not be dissapointed! She does full body massage as well!
Tracy is the best massage therapist Ive ever went to. Im not trying out anyone else again, I have found my girl. She always does something extra or surprising that is absolutely wonderful. Also, the front desk girls have always been great too!
I miss my salon. Stay safe can not wait until you open again
I was gifted a massage for my birthday and I am so happy with the overall experience. Thank you so much to Tracy for making my special day start right! She was so great! I was so relaxed and felt awesome afterwards :-) I would definitely recommend Tracy for massages. Thanks Jordan A Salon & Spa!!
Had a wonderful time with a facial, massage, and manicure package. I felt so pampered and everyone who worked there was professional and friendly and made it a very comfortable experience.
I have had more than one service at Jordan A Salon & Spa and have walked away pleased each time.I have been here for haircuts and most recently a full body massage. My haircuts were wonderful with scalp and shoulder massages, friendly and easy going staff/stylists and local artwork and jewelry for sale.My massage was great with a warm bed, essential oils that I was able to choose, hot towels and soothing music of course.This salon is very customer centric and they go out of their way to ensure you have a wonderful experience, complete with wine, tea, water and snacks!
I cant say enough great things about this salon. I look forward to getting my hair done each and every time and enjoy how relaxed I feel while I am there. Everyone is super nice and make you feel welcomed.
I absolutely love getting my hair done at this salon! Ive worked with Kaylee multiple times and she has done an incredible job. She is talented and a joy to be around. The atmosphere is comfortable and they always offer refreshments. I would definitely recommend this salon!
I have been going here for 3 years & have never had a bad experience. I have very thick but fine naturally curly hair & they have the skills to style it without trying to straighten it unnaturally. I love this place!
Great place. Got my back hair waxed for my 1st time ever. Kam was great. I will definitely be back.
THANK YOU MICHAEL for fixing my hair. I recently was forced to find a new stylist after going to the same person faithfully every three months for 15 years. I purchased a groupon for somewhere else and the lady destroyed my hair and the foils were horrible. I went to Jordan A Salon to see if they could fix it and made my appointment with Michael. He did a great job, and got it back to exactly how I wanted it from looking at pictures. He was professional, friendly and and most importantly, knows what he is doing. I will definitely be back. Michael listened to what I wanted, and not only did exactly what I asked, but he did a great job. As vain as it sounds, my hair is important to me and I was scared that I would just continue to do damage and never get my hair back to how it used to be. Michael did an excellent job. He is a talented stylist and I am very happy to have found him.***Update, Ive continued to see my girl for the last 5 years. He is always fantastic at what he does. I love the color, he listens to you, and is a very talented stylist. Thank you again for doing a great job with my hair!
I am so impressed with my color. My stylist Jen did a fabulous job on it. Exactly how I wanted it!
I love coming here, everyone is so nice and the atmosphere is so nice, I always have AJ cut my hair and she does an amazing job every time.
Amanda is awesome!!
Hands down the best
Somer is the best! I always love what she does with my hair, color or cut.
Savannah is always welcoming, friendly and fabulous. Her haircuts are always top notch and I leave feeling amazing! I would go every month if I could!
Best exsperence i ever had! I will be going back! I did the organic mad treatment!
Tracy the massage therapist was wonderful. A relaxing and pampering experience!
I recently went there for a Spa Facial and Massage on two separate days. The services themselves were amazing. Very relaxing. They made sure you felt pampered and taken care of which I absolutely loved.However...I booked my services online and expected a specific price when I got to the counter. I did add an additional service for my facial so I expected it to be a little more and I was fine with that. When I asked for the receipt, all I received was the CC receipt instead of an itemized receipt showing the services and the cost for said services. I dont mind paying more for something, but when you tell me its going to be an additional $20...then have it be $20. Not $30 or $40.This is not to say I wont go back, but I will be asking about pricing and why the cost was substantially more than what was placed online and what I was told with the facialist.--EDIT--After I posted this, they were very quick to fix any issues. THANK YOU! Again, definitely reccommend it here. They are great!
The staff, including the stylists and people who werent directly working with my party, was absolutely amazing! They were friendly and welcoming and very helpful. The salon itself is beautiful and warm as well. Will definitely be back!
Great local owner. Fantastic team. Have been going for almost 10 years.
Love it here!!!! Ask for Ashley. You will not be sorry.
For a facial I would not recommend. You pay top dollar for 50 minutes to be pampered. I get the mask needs to be on my face x amount of time. Instead of cleaning your bowls and brushs you should be massaging my hands or neck. She most of known she lacked on pampering because after the facial when I was drinking water she put a warm pillow on my neck. It would have been nice to have that during the facial. I have had many facials and after this one I felt short changed. I will not recommend or be back.
I always enjoy going to Jordan A Salon & Spa! The staff there are always friendly! AJ does amazing work whenever I get my hair done! Im a very indecisive person, but I trust AJ whenever she offers suggestions! She does amazing work!
Emily did an amazing job for my first facial! Highly recommend.
Best salon ever!! Wonderful, personal attention and skilled staff. Been going for a long time and wouldnt consider going anywhere else.
Love this place. Jen was awesome!
Whitley is absolutely amazing!! I have gone to see her twice now. She listens to exactly what I want and knocks it outta the ball park! She takes her time but is extremely efficient and does a rockstar job. I have left completely satisfied. This recent visit I could not be happier because she gave me the cut I was looking for, like spot on! Highly recommend!!
Ive been going here for a few years. Have always had a great experience with hair cuts and tinting. They do a great job.
Great people and a great salon! We adore Jen, she always makes us look amazing!
I went to Jordan a Salon for a massage and saw Sue. She was wonderful and I will definitely be going back. She was very thorough with the consult beforehand and was honest and concentrated where I had the tension.
Tracy Evans was amazing. Best massage ever. I would recommend her to all!
Mikes a great guy and does a great job. A bit pricey but totally worth it for the friendly staff and the professional haircuts!
Savannah was great and always does a great job. I have been going to Jordans since the inception, love it!
Always a great job by Whitley!! 10/10.
Most of the staff was very nice and it’s a cute location. My particular nails person couldn’t hold a conversation to save her life but I know she was an exception.
Been going here for years and love them all!!! So friendly, great atmosphere.
Michael is the best!!! Great haircuts. Great color. Higher priced but worth it
Great team! Great customer service! No where else in the surrounding area I could imagine going!
Got the best haircut from MichaelAll the staff are incredibly nice.
Very friendly and loved how my hair turned out! Savannah did a great job!
AJ is the best! I am always very happy with my hair everytime I see her--she does an excellent job with both cuts and colors.
Always very friendly staff! And great hair cuts!
Love the stylists, love Sue who does a great massage. The staff is excellent. Thank you
Stylist waa rushing threw it all. I have spots in my hair not dyed blonde piece half silvery half orange. Hair dyed stained on my FOREHEAD,hand, foot and cheek.. She didnt wash all the dye out so had to go back she only washed half my hair. Still was in there washed at home had to RESTYLE my hair. Now have to go pay AGAIN somewhere else to get CORRECTED! And she said one price at the end was a whole nother one. Seriously never had this happen before thanks!!!
AJ does an amazing job of highlighting and cutting my hair! It always turns out fabulous! She really listens to what I want and then delivers. Thank you AJ.Just had my hair done again by A.J. She does such a nice job with my hair. I had a cut and highlighting. I always LOVE it!! Thank you. Thank you. Thank you. I have sent many friends and family members there and they have all been very happy.
Great looking salon. Awesome staff. Massage therapist is really great.
AJ is amazing!!! Best hair cut and color Ive ever had. And I work in the industry!
Love this place and the people. Finally found Michael to cut my hair.
I love my hair cut! AJ did an amazing job. My hair is a complicated style. Long, thick, wavy, with different layers. Even after many shampoos its still a beautiful cut because it was cut correctly! I am rcomending AJ to everyone.
This salon is amazing! Shelby, Michael, Chris, AJ, Summer, and Amanda make a wonderful team; all are very kind and hospitable.
Ive been going to Jordan A Salon for over 10 years. The staff and Services are always the best.
My stylist took a lot of time getting my hair done just the way I wanted. I couldnt love my balayage anymore.
Wonderful experience, they have details down perfectly !!
Very nice place. Very friendly staff and very helpful
I love Jordan A Salon! Ashley is amazing, my go to!
Great haircut. Nice atmosphere.
No good. Terrible experience. The color I received made me feel like the stylist wasnt evening listen to me. Needless to say another salon fixed my botched highlights.
Love this place, Michael does a fantastic job!
Expensive and average service. Not impressed.
Tracy is a wonderful message therapist! Go for the 90 min, its totally worth it!
Wanted platinum blonde hair and they gave me a yellow orange blonde. For the amount paid, its bullshit.
Only place I ever leave happy after a haircut. Thanks AJ!
Id NEVER go here for a pedi or mani, EVER!!!!! Michael did such a awful job, i couldnt believe. Stick to a nail salon where they actually scrub your feet and cover your whole nail with polish.
Good experience. Friendly service