These people seemed as nice and friendly as good next door neighbors. I felt great about their service and cheerfulness.

My parents was loyal customers to this company but not anymore. My experience was way last than great. Mater of fact I never got an experience because of their unprofessional unorganized schedule who schedule our appointment wrong the first time then canceled and after talking to her again to reschedule she tells me a date and time once again so my husband takes off work a second time to wait for them and once again they dont show because she fails to put us on their schedule. She then proceeded to call us liars and say we never spoke to her yet she gives us the numbers back that we called her from. So for those reasons they have lost about 5 customers.

These people are not only professional, but they are honest and good people! We have an issue with field lines in our new house and after having our septic tank pumped (it flooded BADLY) Wayne came out and explained that having the field lines replaced for US would mean extending them to an area that doesn’t flood as easy and would cost THOUSANDS of dollars. He said, “I’m gonna shoot straight with you. We’ve had an unseasonable amount of rain and that’s the cause of the septic tank backing up. If you have the money to go ahead and have the lines extended and replaced, you can do that, but if I were you, I would save my money and just wait out the rain. The tank is drained and it would take awhile for it to back up that badly again.” I SO appreciated his honesty! He could have easily said that I HAD to go ahead and spend (I think he said around $4,000 or $5,000) to have the lines extended to a different area, but he opted to tell me the truth, rather than just take my money.I will ONLY use this company from now on and they are who I will always recommend to anyone who needs those services!!AND they were here exactly when they said they would be! Outstanding service! 10 out of 10!

My experience with this company is because the owner doesnt make sure paperwork is filed correctly. I came home to my yard covered in spray paint because the owner put an online work order to 811 to have the WRONG ADDRESS line surveyed. My neighbor has to have some work done and he entered my address instead of the neighbors address. I called this company to ensure that my yard wasnt going to be permanently damaged because of the paint and The receptionist, very nonchalantly stated, oh it was just a typo. Well that typo means I have a painted yard, the neighbors will have to wait to have the work they needed done, and lost production from my city gas and water department having to track down who cant do their job correctly. My confidence in the service would be shaken if a keyboard cant even be used correctly.

Wayne and his staff are very friendly. Honest people to deal with and extremely fairly priced. My husband and I have had a great experience and will only be doing business with Wayne going forward. We highly recommend his company!

They know a lot about septic tanks but will destroy your yard and landscaping and not think twice about it.

Wayne Pickle is a good guy, straight shooter. I had several other companies come out only to misdiagnosis the problem. Wayne knew what the issue was and did a wonderful job. saving me hundreds. Thank you Wayne Pickle!!!!!

Great customer service!