I lived in several locations since I moved to Alabama, but I do have to admit to the quality of service this management have. Always available, Excellent response time, flexibility and customer service. Special thanks to Mark Putman and his maintenance team. Also all of the front desk team. Thanks everyone.

My experience with Watts Realty was great up until it was time to move out. I was charged an absurd amount for not cleaning leaves off the back patio area, even though I called prior to moving out and asked if I needed to clean the area. Not to mention, the area was full of leaves and trash when I moved in. There needs to be better communication between the landlords, so this problem does not happen. I will say the representative I spoke with was always professional and pleasant. However, it is extremely frustrating to be charged for something you were explicitly told did not have to be cleaned.

Brett and Cliff does quality work and very professional. I sure appreciate them. They always do a good job.

Watts Realty has managed apartmentsfor my family for 3 generations. They have a highly qualified, professional staff who have always done an excellent job to enhance the value of our property and keep it fully occupied, while keeping the tenants happy. I would recommend them to anyone!Jeannie Evans

My Maintenence service request was taken care of within 24 hours by serviceman Brett, who was professional, nice, thoughtful and diligent in duties. Very kind and respectful. Did not create a mess and took care of each of my requests in a timely manner and was very neat and clean in performance.

I reported that had an issue with my door today and they came to fix it the same day. The maintenance department here is very responsive. Brett and Cliff are professional and respectful and never leave a mess.

Me and my boyfriend are in the first week of renting here and found a few things we wanted checked on by maintenance. I made a request through the tenant portal on Sunday and today, Wednesday, maintenance came out to fix the issues. I would say three days is not a long wait time. He was very nice and listened to my requests and did everything he could to make sure it was all fixed. I’m very happy with how things are going so far into renting through Watts Realty.

Brett is great hes always professional and never leaves a mess when he comes...thx

They are so professional. David watts is the best!!!

Brett is very Professional & very courteous!!! Always fixes my problems whenever I call the Realty office!!! Very appreciative of his work!!!

Brett did an excellent job!! THANK YOU

Thought my friend and I had nice place until after about 3 weeks we was told we had to vacate our apartment…because of malicious rumors about excessive noise ..my friend goes to work and I’m gone nearly every day so where the noise was coming from..no idea ..we gets home one evening and find a notice we have to move in 7 days ..Just the thought of someone spreading rumors and lies on a tenant and they go along with it ..

Applied for property Saturday, paid $50 fee. Followed up Monday with email, no response. Got a call today stating I was denied for rental due to credit/rental history. I provided both and my credit is not bad at all. My landlord was never contacted. I never paid rent late nor have I had any complaints. I would hate to think race is a factor, however every black woman on the reviews stated this was done to them as well. Not to mention my credit hasnt been ran at all. I monitor it daily.When Stephanie told me I was denied and I asked for details, none were provided and I was told to wait on letter. How can you get a denial for credit letter if credit wasnt ever ran. They didnt offer options such as cosigner or anything, not that I need one. I even told them I would be paying 3 months of rent up front.Seems like they dont want black people living in their properties. Sad that we still live in times like this where we are getting discriminated against for housing. I shouldve saved my money and read the reviews first.

Been with the company for almost twenty years, great management staff, very dependable, and fair with property management. They will manage and make tenants accountable by law.

Liars*** rent to whom they choose never was my credit ran NEVER **

The clerks at the front desk are informative and when requesting a look at an apartment, searching for the address on buildings caused tremendous stress. Numbers were different than given.

Brett always helpful

I will not recommend them to anyone they are not understanding and they do not answer maintenance requests, emails, voicemails

I submitted an inquiry email last week for an online listing at 5:30am. I received a response from each of the employees I emailed. The first response at 8:34am, and the second response came before noon. The experience Ive had is flawless. Kaitlin and Michael are both extremely professional, viewing the unit was completely hassle-free, and every step in the application process has been clear. I highly recommend Watts Realty to friends, family, coworkers, and the public.

I do not recommend this place at all scam artist to the max I done contacted this office soo many times about so many issues done had they contractor come take pictures of mold in my house bees nests etc none has been done son got stung he’s highly allergic that’s when they finally came to do something I have this huge while in my ceiling from the rain owner is trying to swap the dates and lie about a bunch of stuff even though there been paper trails witnesses etc etc place is just something else so I’ve been paying rent for a place i can’t even stay at smh management should be ashamed of themselves

We highly recommend Watts Realty Company.Mr David Watts was our agent when we started to search for commercial property in downtown Birmingham. We were extremely picky in what we want, and because this was our first real estate investment, we were extremely cautious - for every property that interested us, we made multiple visits. In other words, David was not having an easy job being our agent, however, he showed great patience and understanding toward us. As the first-timers, we had A LOT of questions about properties, inspections, regulations, property management, etc, and David Watts always gave us satisfactory answers or referred us to other professionals. He assisted us in every step and met with us as soon as we sent in requests. With Davids help, we found and purchased a property we loved, and it may not have happened if we worked with someone else.Last but least, we are thankful the the entire Watts company crew who helped us arrange the meetings, look up some paperwork, buy the insurance, etc. We highly recommend Watts company and we are thankful that David was our agent.

Horrible company. Stephanie was really rude. She told me that (watts) didnt want people of color in their homes. She hung up in my face repeatedly. I continued to call back and never was able to speak with anyone. This is beyond disgrace. Take your money elsewhere.

Most of their Apartments I do like however Ive only known them to offer gas I dont want gas a lot of people dont want gas along with that I think the apartments are overpriced. I think that they should at least online tell you how much square footage and show the floor plan of the apartments as well. Today is at 8 at this review I would like to share this I have no intention of paying gas light water and rent. If I rent from Watts Realty and adding additional bills that I have not had an approximately 20 years.

Watts is outstanding to deal with... they answer all my questions and their staff if very nice. I Highly recommend them to either tenants or property owners

Even after dealing with predatory management in the Tuscaloosa student housing scene for the last few years, the people at Watts Realty somehow managed to be even ruder and disrespectful than I could have imagined. It was nearly impossible to get into contact with a property manager while wanting to view an apartment (I called at minimum of 10 times and was never able to get on the phone with her once). The receptionist(s) is rude as well and always tended to rush me off the phone. When I expressed interest in talking to a property manager to the receptionist, without fail, the excuse was either that the PM was either not in yet (at 11 A.M., sure), or on the other line. I will never rent from these people. Check the other reviews if you want more horror stories.

I went down to the office at the end of March because the apartment i wanted was available April 1. I had already seen the apartments due to a recent tenant and I like what i seen so I put in a application to the address 705 1st St. S in titusville. I used my real name which is Cynthia Jenkins. The lady at the desk informed me that the apartment wasnt ready yet but I told her that was aware and just putting in my application early so it could be processing because I had really needed the apartment. I put in my application that morning and around 3 the same day was denied the apartment by a lady in your office. She told me they would be sending me the papers why i was denied and never received them. Very poor customer service skills need a better staff I would recommend them to no one also was told to edit my review and did because apparently now im lieing on the company and dont know where i applied to. Just ridiculous

If negative 5 stars was an option, I would choose that. David Watts is a property manager there who blatantly violated my rights under the Alabama Uniform Residential Landlord and Tenant Act as well as several articles of his own professional code of ethics as a Certified Property Manager. If you want to receive the respect you deserve as a tenant and have your rights upheld, do yourself a favor and never rent from this company.Hi Michael,Its nice to hear your rationalizations in defense of your younger brothers behavior, but I am more interested in the opinions of the Jefferson County Court of Law and the IREM ethics board.

On behalf of Bailer & Brock Investments, I would highly recommend Watts Realty. We are small company with several rental properties to supplement our professional income. Watts offers responsive, thoughtful, personalized (even for smaller clients), and wise advise to help protect our substantial investment. From natural disasters, to terrible tenants, to market knowledge, for almost 10 years, Watts had us covered.

Very unprofessional! I started out renting a home from them then one day out the blue they sold the home.. Like are you serious I pretty sure selling wasnt last minute for them so why not let me know as well. Not only that the people they sold to tried to jack up my rent and never fixed anything!

Thought I found a great property but took forever to get stuff fixed and now that I have moved, they are siding with the landlord to try and get me to pay for stuff that I am not responsible for. Stuff that was not even in the lease. I figured keeping my deposit would be enough but no they want more money.

Great people, committed to doing a good job

DO NOT RENT HERE. THEIR LOW STAR RATING SAYS IT ALL. These are horrible people who treated me and my husband with such disrespect. It seems like they are nice to you if you let them manage your property but they treat renters differently. It took them 3 weeks to repair leak from upstairs shower (obviously not emergent to them, didnt even bother following up the first week if the plumber they hired came and did the job). Then persisted in entering our home without prior notice even when we explicitly didnt give them permission to do so, clearly a violation of our privacy.

Never recieved callback for property management. Gave info to two different receptionists, both said theyd call me back....Still waiting....

Been renting from Watts since 2009. I appreciate the rapid response to necessary repairs.

Was VERY uncomfortable with the request for my credit card information to view property! All other realtors gave lockbox code or met us for showing. The property and neighborhood was mediocre at best. Scammers??

Very friendly staff. Answered all my questions and were extremely help. I didnt end up renting from them because they didnt have anything available in the area I was looking in. However next time I am looking for something, they will be the first company I call.

I cant recommend my dog rent from these folks. not worth even calling them

Please do not rent from these people. you will definitely regret it.

Wouldnt recommend such unprofessional property managers. Couldnt even get a response to my emails.

They have the best apartment to live in

Do not, I mean do not rent with Watts Realty. Dont even know why they still in business.

After viewing a property that they find renters for I applied. I received a phone call the next day saying that I was denied due to credit. So I called back and asked what the minimum credit score was and there is not one. So how can the a reason why I was denied?

Called yesterday to ask about property management. Talked to Raleigh Winstead who promised Id receive an e-mail from him by 10 a.m. today. Its 2:49 p.m. and no e-mail. Hasnt returned call I made to him three hours ago.

$100 application fee!!!

AAA