Excellent experience. Sean was very professional, made me feel very comfortable, and explained every test and procedure very carefully so that I felt like I understood. The office staff is very pleasant. Hinderliter recommended as the Go To place by my regular doctor. Third day with new hearing aids and I am very pleased.. Highly Recommended.
The People at Hinderliter Hearing are outstanding in their field. They take the time to ensure your hearing device works properly and that you understand the working of that device. People taking time and being kind!
5 Star service, attention to needs, clear explanations and answers all questions with clear understanding and respect. Excellent, kind, friendly attitudes of all staff members.
Hinderliter Hearing repaired my hearing aids after my old company went out of business. Recently, I had my hearing tested and my hearing aids adjusted. I was very comfortable there and my hearing aids are as good as new. The staff is friendly and very competent.
I give Hinderliter Hearing Services a 5 starI am very happy with the attention I always get, they are very professional and friendly.
I visited Hinderliter for a hearing exam and impressions for custom earplugs and had a great experience! Sean was very knowledgeable and made each step of the process informative and easy to understand. Alaine at the front desk was also very helpful and chatting with her was a wonderful way to start the day. Highly recommended!
I love the Hinderliter team, professional and friendly, knowledgeable and always on your side!
Hinderliter services always courteous, professional and extremely helpful! Highly recommended! Thank you all, especially Sean.
I received great and friendly service and very good prices. There is a big difference between Hinderliter and the mega operations like Mich Ear. The large organizations have become very impersonal and their prices for hearing aids are above Hinderliter. My audiologist, Sean Sorrow was technically great and extremely pleasant to work with.
Always prompt, always courteous, have been going for over 4 years, and NEVER had a bad experience.
No problems. Very happy to work with Sean.
Welcoming and professional staff in a beautiful new office...and free parking in Birmingham? Thats a definite plus!
Always responsive to my needs, staff is wonderful!
The audiologist that I was going to closed down, so I moved over to Hinderliter. The office is nice and clean, the waiting is typically minimal till you get called back. The rooms are nice, with all the technology to run your hearing checks or the small tools for ear cleaning etc.The Dr, doesnt rush you, but listens to what your thinking, and if you feel things have stayed the same or gotten worse. The DR also makes you comfortable and explains everything she is going to do.
Outstanding Experiances & Personnell
A very welcoming office. Everyone was helpful and all my questions were answered. I will be back.
Any time I make an appointment (which is easy) or, even if I dont have an appointment (rarely), I get a very high level of treatment. I strongly recommend Hinderliter Hearing Services.
I have been working with Kristin for over 17 years and have referred a number of friends and family members to her. She is very easy to work with and wants to make sure you are always happy with the hearing aids. The staff goes out of their way to make you feel welcome and appreciated
Wonderfully perceptive and caring audiologists, and a cheerful and kind office staff. I have had a hearing loss over 30 years and have seen many audiologists. Hinderliter has been the best experience I have ever had.
I cannot tell you how friendly the staff is at Hinderliter... they make you so comfortable! Dr. Hinderliter let me demo different hearing aids until I was comfortable and then I ordered. The customer service is incredible! So happy I found her as I fought for years my need for hearing aids!!! Val Pursel
When looking for hearing aids, I highly recommend them, as products are very similar from company to company, what separates Hinderliter is their knowledge and customer service. As fitting and customer service are paramount to ensuring your satisfaction and success....
Excellent process, on time and provided the amount of attention I needed. Never felt rushed. Very comprehensive explanations that I could understand.
The staff and Dr. Hinderliter were welcome, friendly and extremely helpful! Dr. Hinderliter allowed me to hear everything again & I’m grateful for that. She was patient & listened to my questions..provided helpful answers and her main goal was to help and make sure the customer was happy. Thank you!!
This office is fabulous! Cant say enough good things about them! They go above and beyond! Thank You for everything!
Most Amazing Audiologist we have ever been too. I brought my 91 year old mother-in-law here, and where others said things were not possible and they made it possible. She is hearing better than ever, having normal conversations without yelling, going to restaurants and can actually interact with people. The technology they use to program her hearing aids was amazing and one visit has changed her life, and ours also! Thank You! Thank You! Hinderliter Hearing Services you have made what we have been told is impossible-possible!
What a great team of professionals. They have a great sense of humor without the high pressure of a sales pitch. They give you all the information and even let you try hearing aids to see if it is a good fit for you. Give them a try.
I highly recommend Hinderliter Hearing Services. I found them to be extremely professional, knowledgeable and service oriented. In todays world, finding all three can be a challenge. They were very well versed in the type of hearing aids I needed to match my hearing loss as well as lifestyle. Angie and Kristin were hands on and ready to help and answer all questions. I have no hesitation in recommending this audiology group with 5 stars.
My audiologist closed her practice and I was able to get in to see Dr. Hinderliter very quickly. Dr. Hinderliter and her staff were terrific in taking over my care and giving me confidence that my hearing needs will be well taken care of. I had seen Dr. Hinderliter in the past and was happy to see her again as my audiologist.
If you want to be taken care of by the BEST audiologist in the northwest suburbs, Kris is the person to see. She took my two year old hearing aids, bought elsewhere, and programmed them to function in ways that they never before did. Everyone in the office is professional and thoughtful. They truly care about you. Its like being part of a warm, welcoming family.
I feel that this is the best place to go for professional service. If you value great service and compassion then Hinderliter Hearing is for you. You can trust the Dr. to help you or a loved one here better.
Dr. Kristin Hinderliter is absolutely wonderful. Laurie is amazing too. Dr. Kristin Hinderliter, Laurie and the rest of Dr.’s staff - Angie and Alaine, etc. - they all are so incredibly thoughtful and treat patients like family. Dr. Kristin and her team have my highest recommendation. A+++
Very friendly staff.
The staff at Hinderliter Hearing is professsional, and so courteous and friendly. They make you feel important. You immediately feel welcome.Dr. Kristin Hinderliter is excellent. She spends a lot of time with you and is genuinely concerned about your hearing and well-being. She personally called me to see how I was doing.I highly recommend Hinderliter Hearing.
Everyone at this office was wonderful! No pressure. I wasnt sure if I needed hearing aides. I seem to always have a slight hearing issue. As it turned out my hearing is not that bad. Kristin suggested checking again in about one year. She also said that if I wanted 100% hearing - a hearing aide could do that too. So I had the choice. I will revisit in one year. I loved Kristins honesty!
I highly recommend Hinderliter Hearing Services. They have a compassionate customer service approach. I went in with a problem and Angie, the Audiologist, fixed my problem immediately. She called later to make sure everything was working properly. Please don’t hesitate to try them out. They are wonderful!
I am so happy that I switched to Hinderliter Hearing Services. Both Kristin and Laurie are fantastic Audiologists. I previously used BAA in Bloomfield, but recently I called them because the tip of my hearing aid came off in my ear canal. I called in the morning, told them what happened and they said they couldn’t take me that day (suggested I go to a CVS minute clinic), I was shocked! It would take 5 min MAX to remove the tip from my canal, which had happened in the past and previous staff took me right away. With Laurie, the audiologist I use to go to at BAA gone and this utter lack of patient care, I called Hinderliter. Told them about the tip in my ear and that I wold like to transfer to them. They asked if I can come in 5 min before they started back up for lunch. When I walked in, there was Laurie Long my previous Audiologist and others I recognized from BAA. I am now a patient here and feel welcome and important when I walk in the door. Just to be fair, but still not defensible, BAA said they couldn’t take me because their audiologist just had surgery and could not twist her wrist to remove tip. However, that was same reason a few weeks back when I asked for hearing aid to be cleaned was told they couldn’t do it. How can you run a hearing aid service and not have a staff member who can take care of small patient care items? Use Hindeliter and have qualified and personalized attention!
Efficient, competent, knowledgeable, re-assuring, friendly. Recommend without reservations.
Kristin Hinderliter has been my Audiologist for over ten years and in my opinion she is the best! She is a consummate professional. Her approach is to service your hearing aid needs in acomfortabe non rushed manner.She is very patient and takes time to explain your hearing problems in a clear and understanding way. She will spend as much time as necessary with you to solve any problem you have with your hearing aids initially or that might develop. There are two other members of my family that are satisfied clients.An example of her above and beyond dedication is when she personally came to my home to resolve a connection problem I was having with my hearing aid/TV Streamer.
My 96 year-old client goes there for her hearing aids and they are amazing! They pinpoint the deficits and then address them directly and her hearing is almost normal with their assistance. I would recommend them for anybody that is looking for hearing aids! They are the best.
Very attentive, professional, and informative. Highly recommended!
My experience was great. And the Admin Asst, Alaine is the best. I will definitely keep them in my Rolodex. Thanks again ladies!
Simply stated, the very best professional service and attention. Not only is Dr. Hinderliter effective, the entire staff is outstanding. I chose this service because of personal referrals, all of which were accurate. Great hearing experience!
I transferred here after my audiologist retired. I have been treated especially well. I was given a complimentary visit, assessment and cleaning. The entre staff was friendly and helpful. But wait -- theres more.After a few months, my right hearing aid became muted and I could not correct it. They not only cleared that up but looked at my other aid and found it was broken where the stem met the hearing aid. She looked at my warranty and found it had expired a few days earlier. Nonetheless she repaired it complimentary. She also consulted with me about my grandsons recently discovered hearing deficit and agreed to review the charts and advise us on our next steps. Whats not to like!
I can not express enough what a great experience I had with Hinderliter Hearing Services. The care, compassion and kindness of Kristen and her staff was outstanding and I highly recommend them. They were very patient during a very trying time for me. I had sudden and acute hearing loss. They loaned me hearing aids while I dealt with an ENT with the hopes of getting my hearing restored.
When I first went to the Hinderliter Services, I was almost completely deaf. I didnt think Kristen could help me. I already had 2 surgeries, and nothing worked.I was turned away from Michigan Institute, as not being able to help at that time. I couldnt hear a simple conversation across the table, my life was just silence. My son encouraged me to try one more time. Kristen found the right heating aids for me, and I will forever be thankful! Hearing the car motor as we drove away, the birds and my grandchildren, what a blessing. This is a noisy world. I would recommend her services to everyone with hearing troubles.
After receiving minimal service from my original hearing aid provider I was fortunate enough to find HHS. In one session they fixed a broken aid, adjusted both to match the results of the hearing test completed during the same appointment and was able to get me back to almost normal hearing. My wife is super happy that we can both watch TV at a normal sound level.
Dr. Hinderliter and her support staff are absolutely wonderful. I always have the best experience when I go in! Kristin is so attentive, knowledgeable, and caring. Hearing aids have changed my life in the best ways and I would recommend Kristin to anyone for their hearing needs!
I had ringing in my ears and was told that hearing aids would help.I didn’t believe it but boy was I wrong!! This is the best thing I haveever done. It is amazing how much I can hear and no loud ringingin my ears. Dr Hinderliter is fantastic and she has a wonderful staff.I would highly recommend her.
I have been wearing hearing aids for 20 plus years and never have I found a more professional audiologist. Dr. Kristin Hinderliter, who goes simply by Kristin, makes you feel right at home treating you like family. You can see how much she enjoys the profession as she provides you with knowledge and care on all things audiology related.
They have Candy in the waiting room! Also, shes incredibly nice kind and very informative as to why things squeak and whine and is always asking if this hurts or not to make sure she is doing it in a pain free manner. The best audiologist Ive been going for a while now. If something doesnt work she can fix it quickly and her technicians and receptionists are always very nice.
I’ve been seen Dr Hinderliter for over a year, she fitted me with a pair of hearing aids that made my wife very happy because I stoped asking her “ what did she say “, that was my problem, I couldn’t hear the softvoices. Dr Hinderliter and her staff were very informative, friendly, and professional. I recommend themvery highly .
They work with you to find the best solution to your hearing needs. They are friendly, caring and answer any questions you may have.
Wonderful staff!!
This is my new go to hearing office. I love this place and the staff. They are very curtious and very informative.
Fantastic people, Extremely capable! An overall fantastic experience.
So glad I am a patient of Hinderliter Hearing. The entire staff is attentive, thorough and patient. They truly do want you to be satisfied!
I liked how accomendating and helpfulThe staff was to my mother and me. Loved the visit, hated the elevator. We will definitely keep coming to this doctor.
Great people, experts in hearing health and providing the best care and support. I strongly recommend them.
This practice is exceptional and very professional. The service is first rate and they go out of their way to insure that you get the needed help to improve your hearing.
Thoughtful, knowledgeable, supportive audiologist and staff. You will be extremely satisfied!
Very friendly and very competent people. Great place for hearing needs.
My visit to Hinderliters Services was great, Kristin is very thorough and caring, she adjusted my hearing aid, Im hearing so much better now, I look forward to seeing Kristin and her staff knowing that I will be taken care of.
My experience at this office over the past 3 years has been outstanding!Kristen Hinderlater has helped me find the best hearing aids for my problem and the entire staff is always available to help with all the details of cleaning, adjusting, etc. I am grateful beyond words.
Not only a great audiologist but you never feel rushed when you are in the office. I can now hear so much better with my hearing aids. Should have gotten them sooner.
Dr. Hinderliter goes the extra mile to make sure that my experience with hearing aids does not get in the way of living my life.
Kristin and her staff are wonderful to work with if you need any of their services. They greet with you a smile and make you feel right at home and treat you with the greatest of care.
Great service. Helpfull caring staff. Highly recommend.
This is the finest place to help get you to better hearing. I’m very picky and hearing is essential to my work.
Exceptional, Knowledgeable, Caring what a experience my Dad and I received from Hinderliter Hearing. I HIGHLY RECOMMEND!!!! YOU WILL NOT BE DISAPPOINTED!!!!!
Dr. Hinderliter and her staff are very kind and very professional. I have been to other audiologists and they were not as thorough or helpful as everyone in this office
Very friendly and competent a pleasure to work with. Dr Bluford
Kristin is so genuine and truly cares about her patients. I wouldnt consider going anywhere else for my hearing care.
Love this office!!! Wonderful caring staff💖
Terrific service.
Professional, punctual, polite, friendly - an absolute EXCELLENT experience
All the staff is very friendly! Mrs Hinderliter is amazing!
I was so impressed by Dr. Hinderliter and her staff that I brought my father as a new patient. Dr. Hinderliter spends the time with her patients to educate them about hearing and how to help them with hearing loss.
Great
Very personable and helpful..
Great service.
Very professional
Great service
AWESOME staff!