Miyako is always exceptional. We’ve been going for over 6 years and have never had a bad meal. Sushi is always fresh-tasting (salmon anything is our favorite). Steak hibachi is our new favorite with tender, flavorful always cooked to perfection steak. The shrimp tempura is always our appetizer. We go weekly- almost religiously.
Clint, did a really great job installing our VOIP phones initially and is genuinely a very personable guy and the reason I switched to Keep IT Simple. Laura, most recently did a really great job with Cornerstone Backups working on a problem for 3 straight days and got the issue resolved and went above and beyond. Today, Rob spent a really long time today working on fixing our printer and working directly with HP to work towards getting a replacement printer. I could honestly feel how invested he was in getting the issue resolved. Keep IT Simple is an awesome IT company to work with.TravisBritt Vet Service
While we experienced wonderful service initially that lulled us into a sense of complacency, I encourage you to carefully review all credit card charges made on your account by this company if you choose to give them your credit card number. We have had significant issues and it is my understanding that multiple other practices have as wellToups Family Dentistry
Over the last 10 years we have worked with several IT companies, but we never seemed to get anywhere with any of them. Being in the dental field you need all your equipment to work at all times, but unfortunately everything can’t always be perfect. We could call our IT company and sometimes it would be a week before anyone could get to us to try and fix the problem.After signing on with Keep IT Simple we had someone in our office checking all the computers, servers and equipment within a day. The staff at Keep IT Simple, simply do that, they KEEP everything SIMPLE. With 24/7 service, they are very knowledgeable about the needs for our dental office. They take care of all our needs in a very timely manner. We will definitely recommend Keep IT Simple to everyone that may be looking for a new IT company to service them.Greenhill Family Dentistry
Had to change my review. Although the service was great, the business aspect is horrible. We were over charged $25,000 on our credit card for duplicate charges and charges for quotes. We notified the owner and he assured us 5 months ago that he would correct and refund our money. 5 months later we have not heard anything from him. We are forced to turn over to legal and have found out that he has done this to other companies. Obviously we have switched vendors. Be AWARE if you use this company.. Do not give them your credit card number.. You will not get it back. Check your references with the MGMA.
We have had many positives experiences with Keep IT Simple. One of the instances that come to mind is when we moved offices. Keep IT Simple made the move so much easier. They worked with the contractors to make sure we had everything we needed as well as spent the whole moving day with us. They set each desk up so all we had to do was sit down and start working.Dr. DeAtkines Staff
We recently had a power outage that caused our dental office to be completely down. Keep IT Simple had a technician walk us through getting our server back up within a few minutes and our problem resolved before our first patient arrived. They offer superior service every time! Highly recommend Keep IT Simple for every IT need.Sunny Smiles Dental Center
Keep IT Simple is great! They are very dependable, knowledgeable, and have helped us with the transition from our previous IT company. We especially love that they are available 24/7. We would highly recommend Keep IT Simple to anyone looking for IT services!Katie WilkenAlabama Womens Health Care
This is a terrific company! They care about their customers. They know our dental software and our Dentrix and Dexis works so much better now. We are very happy, and our computers are running better than they ever have. If you are looking for someone you can trust and can understand your needs, this company is the one. They are technologically the best. This company is the gold standard.Harrison Long, D.M.D.Cosmetic & Family Dentistry
I had an absolutely AMAZING experience with Keep IT Simple! Steve and Mary are great! They were both efficient and knowledgeable at diagnosing the problems with our pcs. They were kind and upfront about explaining what was happening as well as what they recommended. They recently installed new PCs and set them up exactly like we wanted. Wonderful, efficient, and professional! I would absolutely recommend Keep IT Simple to any other medical practice!Alternative Medicine Associates
We highly recommend Keep IT Simple! They’re easy to get in contact with if we ever have an issue and are always quick to resolve it. They’re also very knowledgeable about the dental software that we use. Switching to them has made our business run smoother and we are VERY satisfied with the service they provide!! I would recommend them to anyone!-Pearly White Dentistry
Keep IT Simple is amazing. Mary is great and always gets the job done! Our server went off recently following a power outage and she helped us over the phone with the issues immediately and had our office up and running within less than 15 minutes. Keep IT Simple knows our Optometry software in and out and recently installed a new server and updated our Officemate program. We highly recommend Keep IT Simple and the team. They’ve taken great care of us.Dr. Mark Turk
Keep IT Simple is amazing! We love that they are not only experts with computers and IT, but that they know all the ins-and-outs of IT for dentistry as well. They are very dependable, super knowledgeable, and have helped our practice to thrive and grow. They’re truly a pleasure to work with!Anthony Dental Services
We absolutely love Keep IT Simple!!! As the lead Doctor for a busy Infusion Center, we struggled for years with our tech support needs. We tried other IT companies and received frustrating and ineffective results. From day one, Keep IT Simple has been the solution we had long searched for! Theyre proactive, so they dont have to be reactive in a crunch later. They just keep our office running at full capacity without any worries. If an emergency does ever arise, they are on it right away and have it resolved in a timely manner. Their technology consultants are great and they are on top of everything! They make tech support look easy. I look forward to working with them for many more years to come.William Lapidus, MDBirmingham ID & Infusion
We are very happy to have Keep IT Simple as a business partner. Knowledgeable, attentive, and thorough, they are always there when we need them. They take care of all our IT needs. Their technicians are courteous, reliable, and expedient. In short, I would highly recommend Keep IT Simple to any healthcare practice looking for a great IT firm!Alabama Vascular Solutions
This is a great IT company. They truly care about providing great service and they do it time and time again! They’ve helped us grow our medical practice over the past several years. We consider Keep IT Simple an integral part of the Andrews Medical Care team!
The biggest benefit to using Keep IT Simple has been the hands-off approach. We no longer have to handle the IT issues ourselves. When we have a problem, we make a phone call. Whoever answers knows our EHR system, knows our PCs and Network, and can usually remote in to solve our problem quickly. We don’t get passed from level to level in tech support. The IT person answering the call has almost always repaired our problem on that same call. Keep IT Simple is quick, accurate, familiar, proactive, responsive and trustworthy. They have all the qualities we look for in an IT company that has the responsibility of maintaining our most valuable asset, Information, and our ability to securely get to it and maintain its integrity.Anthony Sims, MDHenagar Family Medicine
We have been clients of Keep IT Simple for many many years. They are very prompt and detailed in their service. They are always there when we need them. Every single member of the Keep IT Simple team is knowledgeable and friendly. Keep IT Simple is definitely a part of our family!
It is truly a pleasure to work with the Keep IT Simple team. Everyone is so helpful and knowledgeable! Special thanks to Ryan and Drew for always helping us out!Community Urgent Care Lakeside North
I have used Keep IT Simple for the past 6 years and could not be happier with the service I have received. Their staff is ridiculously awesome! I would recommend them to anyone who is looking for the BEST IT service possible!
Keep IT Simple has been very professional and knowledgeable! Very understanding and patient with our staff. They always address our IT issues in a timely manner. It is always a pleasure working with Keep IT Simple.Whatley Endodontics
Keep IT Simple upgraded my dental office and did such a great job! Weve had very few computer issues over the years. Whenever a problem does arise, their service and support is prompt and excellent! They certainly know what they are doing and Id highly recommend them for any computer issues for your dental practice.
I, like most doctors, am not an expert in computers, network setup or support for the medical office. After utilizing three different IT consultants over the years, I was becoming increasingly frustrated that I couldn’t get the help I needed. Keep IT Simple was highly recommended to me by a colleague. The staff at Keep IT Simple is very knowledgeable about the needs of my medical office and presents solutions in a clear and concise manner. I have been a client of Keep IT Simple for five years and feel that I have put all my computer worries away. I feel comfortable in recommending Keep IT Simple to any medical practice that wants to rid their office of computer problems once and for all.
Keep IT Simple has been a great help to our practice! Their service is great and you can always count on them to give good, reliable recommendations to improve the technology in the office. Thanks again!Brett A Maddux, DMD
Ive been working with Keep IT Simple for years... Team is awesome. Theyre courteous and super knowledgeable. Service is fantastic! Always a pleasure!
Keep IT Simple is great! We love that they can fix issues remotely by logging into our computers - this means things are fixed quickly. If it isnt an issue that can be fixed remotely they quickly send someone out to take care of us. We can always rely on them to keep our business up and running!
This is great service I have wanted and expected. Five stars!!!! I could work on dentistry, not networking. No power until 11:00 am and Suzanne feared the worst. Youre guy was awesome today. A great help!!!!! Love KITS!!!!!!!!! He fixed all our phone, internet and networking issues and got everything fixed and working. Youre guy came through in spades!!!!!!!
LOVE the personalized service at Keep IT Simple. Recently I had a QuickBooks issue and Chris and Ryan kept following up until they got the issue fixed. What I love most is how knowledgeable Keep IT Simple is and how well they know our EHR software Nextech. They also setup a lot of custom features for the practice using Office 365 and went above and beyond to help us understand how to use it. The service they provide is exceptional and we are so happy we signed up with our sales representative Robert.Clinton Plastic Surgery
We love working with Keep IT Simple! We are very impressed with their responsiveness, team work and dedication. They certainly know a lot about healthcare practices. We look forward to working with them for years to come!Alabama Womens Health Care
We signed up and our technology sales consultant Robert had a technology consultant onsite within 2 hours to get our Cloud based EHR software and internet backup immediately. Matt was awesome and great to work with. Top notch customer service. They went above and beyond! We are glad we switched to Keep IT Simple!Ballard Pain & Wellness
Keep It Simple has been a great business decision for us. When problems surface, our issues are quickly addressed and resolved in a timely manner. When a problem arises, the staff at Keep It Simple always work aggressively to handle it with GREAT customer service.
Great service! Matt cleaned up our office managers PC and kept her up and running until she could get a new pc. Fantastic guys to work with. Super-fast, responsive, and wizards with our EHR software. Highly recommend.
They are readily available when IT support is needed. The remote and onsite IT technicians are very knowledgeable, amazingly supportive, and extremely friendly. Its great to call a Tech company for IT support and get someone who knows Dental software. You can see it in their work and in their communication, they care about their customers!Gooch Family Dental
Great customer service! Their IT department is superb!!! I Highly recommend other dental offices utilize their advance technology services!
We really love these guys! We recommend Keep it Simple to all our optometrist friends. We’ve been using them for several years. Whenever our computers have an issue they come out onsite right away if needed, service us right away remotely and over the phone. They know Optometry equipment and worked on our OCT and Visual Field equipment, so it would integrate into our EHR system. They made it seamless and easy for us to purchase the optometry equipment and they worked with the installer onsite and tested the equipment, so it was ready to go. Awesome crew!
Highly recommend Keep IT Simple. They have done a fabulous job for CarePlus Clinics and are very easy to work along side. Quick to respond, knowledgeable and professional.
Weve relied on Keep IT Simples Managed IT Services for almost 8 years for our dental practice. They provide website hosting, PC and Server support, email encryption, practice management software support, you name it! Their staff is responsive, knowledgeable, honest, professional and easy to work with. No tech jargon or empty promises. Cybersecurity and data backups have been a big concern of ours lately. They make it easy for us to sleep at night. I feel a lot better knowing that their team of technicians and engineers are making sure my data and network are secure and backed up. I cant say enough good things about Keep IT Simple for IT Managed Services.Toothmasters
Keep IT Simple has been a great group to work with. They have excellent customer service and quick response time.Thanks for being great!!!
Keep It Simple is a great way to keep our practice running smoothly. Technology changes so rapidly but KIS keeps us up to date and integrates the old with the new to create system that accomplishes my tasks without breaking the bank.
Dear Sir or Madam,This letter is to serve as a simple but straightforward reference for a dental IT Company, Keep IT Simple, and their phenomenal team. Keep IT Simple is a specialized dental IT company that works specifically with dentists and other types of dental practices. I was impressed to work with a company who has such an immense knowledge about not only hardware, but Dental Practice Management & Imaging software as well.Toward the end of last summer, I realized my computer desktops and server were living on borrowed time, and therefore, so was I. Having received quotes from three different IT companies, I spoke with each company about the IT services they provide. With a job this large and sensitive, you certainly want someone you know who can provide service and support to complete the job promptly and efficiently. Keep IT Simple works exclusively with dentists and other types of dental practices. Their specialization allows for precise attention to detail for the specific needs of your dental practice.I made my decision and signed a service and support agreement, purchased a new server, and other equipment upgrades with Keep IT Simple. They were ready for me right away. All I had to do was pick a day and time. The technicians planned my installation well in advance by coordinating the dental software upgrade, transfer of data, and a complete backup of my system before installation day. Keep IT Simple came on the Wednesday before Thanksgiving prepared and completed the installation the same day with no issues. On Monday morning, Keep IT Simple was onsite to make any tweaks needed for myself and the staff, and we were set up for business to go live.In summary, having a new computer system and server installed in my dental office was as painless as it could possibly be. Keep IT Simple and their team did a perfect job! Since that time, Blake, David, Archie, and Thomas have been totally responsive and helpful any time I have needed them. I would highly recommend Keep IT Simple without reservation and feel they will do a great job for you if you are needing similar IT services for your dental practice. They were courteous, knowledgeable, proficient, and responded to any crisis immediately. What more can one ask for?Please call me if you would like to talk with me personally.Professionally,Douglas Beckham, D.M.D.Board of Dental Examiners of Alabama, 2015 - 2020 President, Alabama AGD, 2015CDCA, CITA, CRDTS, & SRTA Examiner Fellow, Acad. of Gen. DentistryUAB SOD Alumni Assoc. EC Representative Fellow, Am. College of Dentists
Lovely interview.
We are always happy with the service!
Love it