Stayed overnight for my birthday. As soon as I got out of my car for valet, the bellman Reggie was on it. He should get a raise for just how good he handle my mom and I. Not only did he make sure we didnt lift a finger with our bags but he made sure we were checked in, knew where everything was during our stay, who to call for whatever we needed, and everything else you could think of. I dont think we even touched a door outside of our room door. Room service was on time and on point. Anything I could think to ask for...they made sure I had it. Our actual room was clean. Bathroom was sparkling...with a scale, slippers, and a nice heavy robe. I am a stickler about hotels and cleanliness and I like things how I like them and I liked everything. I guess if I had one suggestion...it would be to have a price guide for some of the alcohol in the room. There was a lot of it and even if price was no object...some people still want to know what cost what. I asked about a pricing list for my mom and they said they didnt have one. But overall...that didnt taint my stay at all. I was pleased and had a great birthday. I would definitely recommend.

Everything was more than I expected. Stay was relaxing and convenient to everything we needed to do. Would recommend it for anyone staying in this area.

Brunched at the Rugby Grille inside this hotel. Entire experience was excellent. High quality food and service was top notch. Fresh, delicious croissants, danish and muffins. I had the leek quiche and it was superb. Cooked perfectly. See all photos for ideas on the food. Highly recommend and would come back in a heartbeat!

Went for afternoon tea with my daughter. It was lovely. The server was very personable & made us feel comfortable. They had the tea I usually drink at home, Harneys English breakfast. The food was yummy & its the first time Ive been to tea & left stuffed.

Staff was great until checkout when they doubled the charge to my card and added on ~$300 in mini-bar costs to the bill. (I didnt take a single thing from the bar.) When I went to get the bill resolved, the manager was beyond impolite. He indicated double billing a guest was standard & didnt understand why I was acting like it was a big deal. He also refused to apologize. Giving 2 stars instead of 1 because really and truly everyone else at this hotel (porters, check-in staff, etc) provided beyond amazing customer service. But when ~$1700 is charged to your Visa for a ~$900 stay and the MANAGER of all people doesnt want to make it right, the hotel gets a bad review, Im sorry.

A classic....perfect location and stellar staff

Beautiful hotel in the heart of Birmingham Michigan. A must stay as well as a must eat the restaurant was amazing

We had my cousins bridal shower here. It was perfect!

1. Pubic hairs all over toilet seat2. Human hair all over pillows and inside sheets3. I was provided cleaning product to clean my toilet seat myself4. Requested new sheets. They came cleaned but with blood spots on them5. I requested new sheets again, they came with blood spots on them6. I had to move hotels at 2am7. Manager on staff was cold and rude!8. I have pictures of everything6-26-21

Exquisite rooms, food, comfort, and staff. Definitely a must add to everyones bucket list. The room service was by far the best experience weve had to date.

Celebrated my 20th anniversary. Staff helped my hubby create the perfect setting, reservations for dinner and spa treatments. The never disappoint

This place is fantastic and everyone should experience it at some time.

The staff was not only helpful, they helped us so much in putting our party together. We had an intimate gathering in the most beautiful suite. We had two balconies. Thank you to all that assisted us that day!! Elegant hotel

Tea time with my mom was beautiful even during covid times... wish we had better seating but still a great time as always with The Townsend. ❤

Great,Excellent Food. Wow! clean, hospitality all of the above foreal.

Always an amazing experience at Townsend. Great staff and great service always. The restaurant has really good food and it’s very relaxing. Thanks for sticking with it and remaining the best hotel in our area!

This was my go to spot. I stayed here a lot. Unfortunately it has gotten horrible. On June 27th, The room was so dirty. Red and yellow stains on my pillow and hairs in the bathroom and under the covers. Dirty dirty dirty. I tried to talk to the manager and they refused to give me a new room and also refused to refund my booking even though I had to move hotels. I have pictures. Thank you to the new Daxton hotel for accommodating us in the middle of the night.

Enjoyed a great dinner in relaxing sophisticated atmosphere.

When I first entered the building, I was absolutely shocked to see that there was a lobby full of people NOT wearing a mask, just chatting casually. And it was super crowded! I also don’t think the front desk staff was very welcoming - not necessarily rude, just not welcoming. I did mention these notes in a survey that came to my email and they called immediately to discuss my concerns. I do appreciate how responsive they were. They explained that there were people apparently dining in the lobby or something. Although I did not see anyone eating nor did I smell any food.But moving on, I marked down another star because the guests on our floor were EXTREMELY noisy so it was impossible to relax. The heater in our room is also extremely noisy and makes this loud sound every time it jumps on so I was unable to sleep because it scared me every single time it came on and turned off. And Our bathroom needs some updates.Lastly, the chocolate covered strawberries left in our room for our anniversary was a nice gesture. However, I don’t think that was the most sanitary way to go about things. We have no idea how long those strawberries were sitting out on that table uncovered.On a positive note, I do love the beautiful bouquet of roses we received in our room, and it was kind of them to leave a little card for us acknowledging our anniversary.Overall I just don’t think it was worth the money and I have no plans to return. There are many other hotels in the area that offer a SIGNIFICANTLY more pleasant experience for a much lower cost.

The staff was very polite! Our room was perfect. The bell man Reggie was so very nice. Great weekend!! Definitely a wonderful restaurant and we will be coming back.

Dinner with friends at Rugby Grille - the food and atmosphere was amazing.

Now this was nice treat. The accommodations were delightful and made for a very relaxing get away.

This place is beautiful and the staff is friendly and professional!

Finest hotel in Michigan!! Worth the price!! Spoil yourself.All the major league sports teams love the hotel& shopping downtown

The Townsend has amazing customer service and beautiful rooms. There were some other guests on our floor who were disruptive, and the Townsend upgraded us to an executive suite without a thought. Everyone from valet, to front desk and to management -- were so friendly and always asking what they could do for us. We stayed here for our wedding and loved coming back and celebrating our anniversary. We will be coming back!

Great turn down service. A little smooth jazz, nighttime chocolate, and some slippers next to the bed every night.

Just stopped in for a cocktail and enjoyed a sweet kalua and cream - delicious!

My car was damaged during my stay at the Townsend Hotel. I used the valet parking service. I was made to pay for the valet service because I was informed by Andrew that their surveillance cameras did not indicate that my car had been damaged by any valet or hotel personal. I usually stay at luxury hotels because when their is a problem, the staff at these hotels do everything they can to be make certain the customer is happy or satisfied. The Townsend did not do that because I left irritated, frustrated and treated unfairly. When valet returned my LEXUS SUV to me the tire was actually torn, there were scrapes and scratches around the rim of the car in relation to the damaged tire and scratches on the car door where there was damage to the tire. I explained to the hotel and valet personnel that I certainly did not drive my car into the Townsend hotel damaged. I left having to pay the valet fee, and with no compensation of ANY kind regarding fixing my car. The valet owner tried to get a new tire the day I discovered the damage but was unsuccessful. I ended up having to come home and purchasing a new tire at 486.79 and I also had to fund the body work that needed to be done to my car at an estimate of $1,016.29. Shame on the Townsend hotel for allowing me to leave their establishment without even working out a solution that would have at least left me satisfied. They are absolutely not the luxury hotel I thought they were and of course I will never stay there again. I am also submitting a request that my company no longer send clients nor our Executive staff to ever stay at this hotel again. I was expecting a mentality and hospitality of a Peninsula. I might have received better hospitality at the Holiday Inn up the street. And if you decide to stay here dont valet your car.

A fabulous find ! Located close to Yamba and Iluka and across from the Clarence River this old pub serves up the best food ever ! Great atmosphere and the coldest beer on tap .We were so impressed with the choice and beware the meals are huge .The prices are very inexpensive. Highly recommend. Cant wait to return .

Im so shocked at how dirty the carpet was. I had to crop my photos. We had the king luxury suite so my husband could conduct business outside of the bedroom and I didnt even want to walk barefoot on the floor. I had better expectations considering the price and location. Like....the spots all over the floor stand out as soon as you open the door. I just couldnt get past it.

Amazing hotel. 5/5. Can’t wait to come back.

The Townsend Hotel is truly a gem. From the moment you walk in the door, you are treated like royalty as the bellman hold the door for you and greet you with a smile. Everything is prestine & well maintained - from the lobby to the rooms. Recently updated lobby, hotel rooms, Afternoon Tea Room, and event spaces give a contemporary twist to the classic style.The fireplace was flown in from Italy - the attention to detail here is unmatched.The on site restaurant - The Rugby Grille - is truly an experience as well. Beautiful plates, excellent service, and mouth watering options. In fact, it was the first Forbes recommended restaurant in the state.Not to mention, the whos who stays here when in town. Its not uncommon to spot a famous athlete, actor, or CEO walking through the lobby, enjoying afternoon tea, or dining in the restaurant.Every moment of your stay, meal, or event will be delightful. Its simply something you have to experience to understand. 5/5

Absolutely amazing experience! Nothing was a problem, every single member of staff were helpful and friendly and the food superb! I can’t wait to come back...

Love it! Very accommodating.

Stunning. Parking is limited, but stunning and flawlessly professional establishment.

Lovely people who go the extra mile . In Michigan it is the only hotel to stay in. The city of Birmingham is charming and at your doorstep . This is the place to stay, lounge eat and enjoy.

Omg....I WAS BEYOND PLEASED WITH MY CHRISTMAS DINNER FOR 2. Everything was outstanding. From my arrival for the curb side pick up, (there was no wait and I was there a few minutes early and they came out to car to get my name for the order), to the instructions and unpacking of this sumptuous meal. From the Prime Rib, that fancy marc n cheese, roasted pear salad (oh my gawwd good), the root vegetables, roasted brussel sprouts and white raspberry cheese cake concoction. Definitely worth the money

***Unfortunately you did not contact me nor were you on the phone with me the day of reservation... We WERE NOT TOLD IT WOULD BE UPON AVAILABILITY or else we would have made reservations elsewhere. Why would I be upset if we were told this in advanced??? And as for your bull about the email.... Maybe you should update your system because we have received all types of advertisements from your system since reservation day ON BOTH EMAILS PROVIDED and yet no confirmation after asking for one three separate times on two separate phone calls.... SMH glad my management company doesnt operate like yours.Booked a king suite with a balcony a week prior to our stay for my 30th birthday. Got to the hotel and we received a room without a balcony (the only reason we chose this property). When we went down to ask about the confusion we were told that we could have gotten one upon availability.... Ummm you had the availability a week ago when I resereved it.... What happened? The room we got was nice but not anything special had a few minor things that didnt work. Not worth the amount of noney that we had to pay. I spent my birthday in a room I didnt like emailing the managing director about my unhappiness. No response as of yet. It is the weekend though so hmmmm. This is my second time at this place. The first time was nice but we did have a fire alarm go off at like 1 a.m. which lasted about 7 minutes. This property is more for people who dont care where or how their hard earned money gets spent. I expressed my feelings as much as I could without causing a scene and it got me no where. Thanks for ruining what was planned to be a great birthday.

Nice place. Staff is a little pretentious but I enjoyed the Rugby grill

The meal was okay but less quality than expected for the price. Service was horrible and took 20 minutes to get salt and pepper to the table

“Top luxury?” Unfortunately, not. I fully understand we are in a global pandemic but In “one of the best hotels in Michigan” I shouldn’t have had to wait nearly 1 hour to receive toiletries and for the tv remote not to work. On the contrary, suite was comfortable and the staff tried their best to accommodate us.

Too much to list on why I am giving this place 1 star. I am GLAD for one thing. I see there’s a BRAND NEW HOTEL opening soon few blocks away from the Townsend. I can’t wait until they open as the Townsend will be a memory!

Fast service.Friendly service.Best company ever.

Definitely 5 ⭐ s for a 5⭐ hotel with great restaurant and luxury accommodations.

High Tea at the Michigan Townsend Hotel was an excellent experience. The tea was an excellent in service, with a very attentive staff. Upon arrival, this hotel doesnt reveal how exceptional it is on the inside, it is beautiful, spacious, modern, and elegant. Our table was prearranged the fireplace in the lobby since the dining room was used for a similar tea for our car group. I have enjoyed high teas in England and this was a sweet reminder of how well the British do at creating a memorable tea time.We went with the tea option of added fruit and bottom mimosas. It was worth it as both are a stunning combination with the sandwiches. The sandwiches were clearly made; they were both tasty and presented with flare. My favorite was the one with pesto inside.The chocolate birthday cupcakes were exquisite and tasted freshly made. The formal door of a mans dressy attire is whimsical and says this is special.The fireplace sets the tone for a quiet tea and the rooms chandelier makes a statement of eloquence.It is a tad on the pricey side, but worth it when you really want a special memory. Plan sufficient time to find parking. For anyone is the US looking for a fun high tea, I recommend this one!

Very nice! Was treated very well.

Good location, beautiful rooms and I would highly recommend it!!

Everything was amazing! Location was super convenient, and all staffs were super sweet!

Friendly staff.Exceptional service.Beautiful hotel.

If you need to stay in Birmingham, MI, this is the place to stay. The hotel has a nice, warm, elegant feel to it. Cozy, modern decor, nestled in the heart of Downtown Birmingham. Easy access almost everywhere from the hotel. Front Desk Staff, friendly and helpful.

First time to the Townsend. They arent operating at 100% capacity yet, so expect some amenities to be limited. The hotel was clean as was the Luxury Suite we stayed in. Couldnt really use balcony because of the noise of neighboring buildings A/C units. We ordered room service for a late lunch after arriving. Rugby Grille (delivered an exceptional burger with truffle fries. Asked for ice for the room only to finally receive 3 hours later. Went out for the evening and came back expecting turn down service but it didnt happen. Bed was very comfortable. Room service was closed by 8pm but the receptionist managed to get me a glass of milk and sent Chris up to deliver. Chris even brought ice. Great employee. Ordered room service for breakfast. Was told it would be delivered in 20 minutes. After more than an hour goes by, we call back down to the desk and they told us there had been a mistake and no one made our order. About 15 minutes later, its finally delivered but missing items we ordered. I was surprised to see a charge for this meal on my bill for $110. A waffle (missing steak, bacon and extra butter, plate of hash/eggs, 2 OJs/2 Coffees) Tried to talk to desk receptionist but she was swamped by people checking in. We were already running late because of the breakfast delay and couldnt wait any longer. I can forgive 1 mistake, but to follow it up with another and still charge the guest is not the service of a 4 star hotel. Why can McDonalds get my breakfast order correct for $15, but a 4 star luxury hotel cant for $110? As a well seasoned traveler I know good hotel service. I wouldnt recommend this hotel at their current price points.

I went to The Townsend for a wedding shower and it was beautiful. The shower was held in the tea room and was a small, intimate event. There was delicious food that was traditional of an afternoon tea. Tiny sandwiches, mini desserts and a large scone (cranberry) with lemon curd and clotted cream. All of it was artfully prepared and presented. There were 3 little girls in attendance, my 3 yo included. They treated them all with respect and even brought a kid friendly meal for each of them of chicken tenders and fries. It was very special event and the service was excellent. They were very kind and accommodating. I was so impressed that I plan to make a reservation for afternoon tea again with a family member.

Everyone was very nice and professional. Are Christmas party was there servers and bartender were awesome. Only complaint would be elevators smell like grease.

I dont really rate hotels. I generally dont care. But I had such an amazing experience at the Townsend that I had to write this down. Their mattresses are unbelievable. They have smart digital and very intuitive lighting and temperature control. I had a bath last night in a deep soaker tub. I had the best shower of my life this morning - oh the water pressure! And I synced my phone with the Bose speaker to listen to my own music. How delightful!

I would give this hotel 5 stars for being beautiful and right in the thick of things in downtown Birmingham. BUT....you can almost never get a room there! Always booked. Always told we book months in advance by large groups. Really? So if youre considering this venue, all I can say is, good luck!

The room was great got upgraded to another room the customer service was great the staff was really friendly and this was my first time here it really put the icing on the vacation

Very fancy hotel. Staff were not as welcoming, however.

The best hotel Ive been to in a while hands down!!!! Took my wife here for her birthday for a couple nights

Excellent staff, I attend at fundraiser in the pretty ballroom. Nice valet staff clean looking place. Excellent food.

Great for meetings

We had our wedding here on NYE and it was absolutely magical!!! The atmosphere was euphoric and the decor was breathtaking.The staff were amazing- everyone went out of their way to make us, and our guests, feel right at home. The food and desserts were INCREDIBLE and the service was top notch! Our chef was awesome and so much fun to work with!! We truly enjoyed eating his food!!We were so grateful and thankful to be able to work with Joanie- she helped us with all of the planning and made sure everything was perfect and exactly how we wanted it- right down to our adorable soup starters!! An absolutely wonderful experience!!Thank you, Townsend Hotel, from the bottom of our hearts!! ❤️

Absolutely GORGEOUS place!!! Went here for a bridal shower, and the entire town was like being in a Colonial Virginian town. Our invitations had said we were invited to afternoon tea with the bride-to-be, but I had no idea to the extent we would be served and just how prim and proper everything was. It was truly an experience!

Greatest hotel in Birmingham. and so say the .many family guests weve had stay there over the years. It keeps up its high standards no matter how much time goes by between the visits of our friends and our trips over there to pick them up or view some holiday decorations or have some tea..always impressive in any season!

Where the i-s are dotted & the t-s are crossed. Always & Only the BEST!

As far as hotels goes in the metro-Detroit area, its difficult to beat the Townsend. Located within the most affluent city in Michigan, its central location, service, and ambiance are great. You can walk to anything in Birmingham, but dont have to, as they have a great restaurant and bakery within the building. We hosted a large-scale corporate event here and they did a fantastic job taking care of our every need. You pay for what you get, but highly recommend.

We had our wedding at this hotel and it was great! The atmosphere was euphoric and the decor was breathtaking. The staff were amazing, everyone went out of their way to make us, and our guests, feel right at home. We would give them high recommendations.

Always love the high tea at The Townsend! Staff are wonderful, friendly, and you want for nothing! The elegance and atmosphere is perfect and the food is wonderful.

Always a great experience. The staff goes above and beyond to ensure all your needs are met. The Rugby grill also has a fantastic menu.

What a place 👏

Nice place. Really posh. Daughter attended a birthday party there so I went to the bar and ordered an old fashioned. The drink was top notch but also ordered a yogurt and fruit cup that took so long that by the time it arrived I was out of time and couldnt eat it. In their defense they took it off the bill but cmon how long does it take to put yogurt and fruit in a cup.

Right in downtown Birmingham excellent place to stay. All kinds of places to shop around and dine I recommend

Customer service was great; from check in to check out. Awesome room service. They made the stay pleasant and memorable and would like to stay here again. Satisfied!

I was there to photograph an event. I got there early. Staff very attentive and efficient in changing the look of the banquet room. Wait staff was very attentive even to vendors like me. Kudos!

Weekday specials make The Townsend ny new favorite! Includes voucher for parking and much more! :-) Always great shopping to be had! :-) TOAST restaurant for breakfast. Pack your patience... Its worth it! :-)

Great location and helpful staff. The rooms are well kept and my bed was amazing. The atmosphere was very accommodating and the location was nice. The breakfast was so fantastic and amazing!!!!!

First time staying in here and it was great. Room was very clean had no noise and the hotel was pretty and amazing.. We will definitely come back.

Friends staff. Delicious food.

Set a cigar bar on the third floor. It was a really quiet and close set that we had a really great time. The drinks were good and I would definitely go back

Had a lovely time everything was clean staff was helpful would definitely come here again

Stayed here before. Great place to come back to. Right in the heart of Birmingham and just a short distance away from Churchills

Very nice room, clean, equipped with everything as you would expect from a hotel room, pretty decent minibar, and lovely staff. So far we had a great stay.

The Townsend has become one of my favorite hotels. Truly luxurious rooms and an intricately refined service experience make the hotel a refuge whether it is negative fifteen outside or it’s the heat of summer. Extremely clean, lots of little touches like high-end soaps and high-thread count sheets make for an amazing ambiance.

Breakfast was great! It was just the right volume and our server was just the right amount of present. The food was delicious, and my mother was thrilled that they offered gluten free bread since she has an allergy. I would definitely go back and recommend it to others.

Luxurious and excellent service. Perfect place for a girls weekend getaway. So many little details that make this more like home and less like a hotel.

I wanted to take the time to tell you about the wonderful service i received from your staff. I travel a lot and its not every day you get to meet people that can brighten your day.  I want to give a big thanks to the following people.  Excuse me if I spell the names wrong. The rooms are so beautiful and comfortable as well.Ms SeabronettaMs LariaMs Jennifer

Ambiance....cool....roof out of the datk.

They have some great events going on. Had a great time and met some wonderful people!

The Townsend is in a great location in Birmingham where it is easy to walk to a number of great restaurants. I was there to attend an event so I cannot speak to the rooms but the hotel staff are very professional and friendly. For the event I can tell you that the staff had everything well in hand for prep of the breaks and meals. The coffee was always ready and the meals were quite good.

Local luxury. Clean, courteous staff, great amenities. Always a restful stay.

Posh. Very service oriented. Highly decent rooms especially after the renovations. Cozy rooms. Pretty good food. Upscale guests.

I stayed at The Townsend as I scanned it for a virtual tour. As a Google trusted photographer and Matterport service provider, I’ve seen a lot of beautiful spaces. Honestly, The Townsend has the most gorgeous rooms, suites, and meeting spaces! They go above and beyond with customer service and fine details. From the doorman to the manager, each person takes a lot of pride in their role at The Townsend. It’s a magical place and I highly recommend it for personal or business stays.

This is a 5 STAR+ HOTEL. And extremely worth it. Careful with the Beds though... I had a very hard time getting out of them. I wanted to stay in those beds forever. You could find yourself forgetting about business, life, stresses, everything but amazing comfort. Oh - the rooms are amazing, the entire Hotel is great. Someone knows how to Hospitality there for sure. LOVE THIS PLACE.

My grandparents stayed at the hotel in September. They made my elderly family carry their own luggage out. They couldn’t use the bath, they ended up with food poisoning and unfortunately they had a horrible experience. They stayed here before without issues, but this time was not a good experience. They also over charged them by nearly $200 a day over what was quoted 😢Thank you for your prompt reply, they did say they tried to tell people throughout their stay that there were issues. Grandma Maggie wrote a letter she said as well. The rooms were all booked which is fair enough, but they never received a confirmation with the fee and were slammed with a bill much higher than they were originally quoted. I have sent a message on Facebook with more information about my grandparent’s names and when they stayed. Something to reimburse them would be much appreciated as they were very upset with the situation and the lack of service. They aren’t ones that would normally complain so I was really upset when they told me how they had to use the sink to wash up and such.

The Townsend Hotel, is centrally located in downtown Birmingham, Michigan. The hotel is impeccable and pleasant to the eyes. The Townsend is a spectacular place for business and pleasure. We enjoyed our visit, with friends and family. We had a great time, our staff was friendly and professional. I highly recommend The Townsend Hotel. We will be back!

Excellent location. Close to bars and restaurants. Extremely safe as the police station is literally next door. I’m not sure how and why this is considered a 4 star hotel. Maybe I’m just over privileged or something. The hotel room itself is just ok. The carpet in my room was filthy, there’s no ventilation in the bathroom at all, the walls are extremely thin and I could hear the guest above me all night moving chairs, moving his suitcase across the floor and I just didn’t like that. I got this room to sleep in until 11am without interruptions from my kid for once - didn’t happen with all the thin walls and flooring. There was also no bath tub or a room available with a bathtub, which isn’t anyone’s fault - just not my preference. Everything was just ok, I definitely would never pay full price to stay here again.

Honestly at first I was a bit skeptical of having a company get away at a place so exstravagant but David Colon was so welcoming and friendly through our entire experience with my team and myself and our wives that I will recommend this location and him to friends family and coworkers for years to come. He is truly a unique and great attribute to this organization and team.

Friendly staff and nice breakfast in the morning. The staff was very kind. I would definitely stay again.

I was very disappointed with this stay. I have been staying at the Townsend for many years and always considered it a five-star hotel. The hospitality has dropped immensely. I called at 11 AM the day of arrive to see if I could get an early check-in. I spoke to Steve who said we could check in at 2pm without an issue. We arrived at 3:27pm to be met by a blond woman (whom I was later told is the manager). She was rude and short with me as if I was doing the Townsend a favor. I paid $750/night for an executive suite! It was obvious to everyone at the front desk how upset I was. She asked if she wanted me to store my luggage till 4pm. I told her that I would let her know once I calmed down because of her stinking attitude. I returned 3 min later and she was gone. I returned asking for a manger and nother manager seated at the end of the counter said he would help me. He got me keys and into our room within 5 min. But, that was it. No further attempt to make things right. No further attempt at hospitality. That was probably our last stay. They just don’t care.

A beautiful room! A balcony over the park.

Absolutely amazing hotel! Who doesnt love a hotel where the turn down your beds for you, complete with music playing in your room and chocolates left on your pillow. The staff is amazingly friendly and the food at all of the events was delicious!