At first I thought Id never get my car back! Then Kevin, began making updating calls, keeping me informed on exactly what was going on with my car, parts, cost and answered any questions I had, oftentimes before I ask lol! I got my car, WOW!! The air conditioning system is amazing! It WORKS truly!! Exercise patience...it was worth the wait. Keep in mind your vehicle isnt the only one there! GREAT JOB! The cost certainly was worth the results and professionalism...

They have 2 mechanics that Ive worked with. One of them really stood out but both are good. Doug is a great mechanic and the one thats cared for my vehicle for a while now. The attention to detail is what I like the most!

I brought my car to them to fix a botched oil change done from a ford dealership in Georgia. Provided professional service and was happy with the result.

We were heading home (Texas) and our windshield wiper broke. We pulled in, told them what we needed and they replaced them immediately!! I would estimate it took 15 minutes total, from pulling in to driving out!Great service!

Ac in my truck went out. I was told and shown exactly what was wrong. Kevin was professional and honest with me from the start. He repaired my ac that same day within a timely fashion.Thank you so much Kevin! I appreciate you🙂

These guys are the best! I have been using them now since 2014 and they have always been very kind and honest. I highly recommend them to anyone who is in need of a mechanic, they truly treat you like family! They are not out to just make a quick buck they truly want to get you back up and running properly. To my women out there if you are tired of being told ridiculous prices and or other issues due to you being a women, these are the guys for you! They are truly a blessing!

Best Auto service experience ever. Alternator went while on a road trip, and couldnt have been luckier to find Worrell Auto Service. They had us back on the road in 30 minutes. Amazing service and very reasonably priced. Thanks for the help.

Absolutely terrible! Brought my truck there for a blown out spark plug. Needed to get heli coil done, and they not only put in the wrong size heli coil but it was a cheap one! Because it was the wrong size it was tapping my piston! Ended up having to take it to another shop and getting it redone and paying again out of pocket for it! The other shop couldnt even get the plug out for over an hour! Whats worse is they had my truck for 26 days, and when it was done I couldnt even drive it home I had to have it towed! The guy was quick to try to sell me on piston and engine work when it was their fault it was tapping to begin with. Once the heli coil was repaired properly there is no tapping! I have tried to call them several times over the last month and a half and they have never called me back! I have everything documented from them and the other shop. And I dont even wanna get started on my ECM he said I had to replace also but never even showed me verification mine was bad. I never seen it or anything. By the time my truck was done it was already thrown out. Going to be reporting them to the BBB and NAPA if I can. Absolutely ridiculous! Invoice # is 19983.

Thank you for getting me back on the road! I was passing through for a business trip and my car wouldnt start. They had me back on the road the same day. The service was excellent and the pricing was very fair.

The best employees!!! Run very well by Mike and Lisa when you need your car looked at and fixed up this is the place to bring it!! The mechanics Kevin and Doug are great and will help you understand what your vehicle needs without trying to trick you into getting expensive things you dont need.

They were fantastic, definitely worth my time. Extremely friendly and knew exactly what they were talking about. I will definitely be coming back for my car needs.

These guys are great! Highly recommended!!

I have been a regular customer since the late 1990s. They have always been friendly and professional and have never steered me wrong! They explain/show me when they find a problem that needs to be fixed. Best of all they never assume I know nothing about cars because I am a woman. I wont use anyone else for major repairs.

I have used this shop twice now. I have a 1999 Grand Cherokee and they have always treated me fair and honest. I will definitely come back and would recommend that anyone else do as well!

The service is great, people are honest, and respectful. I highly recommend this place to anyone looking for a place to maintain and fix their cars! 5 stars!!!! Thank you so much for being so wonderful.

Very helpful friendly staff. Got what I needed quickly.

After I dropped car off at 7:30am I was told sorry we couldnt get to it by 1pm. I was just getting car diagnosed, but it didnt happen. Gee i was told it would get done today! I sure hope my car is safe to drive!!! Back to dealer for me. No hassle but more expensive. Oh well! Their loss.🙁

They are great and very honest.

Have been taking my vehicles to Mike at Worrells for many years. From minor maintenance to major repairs, I have been very happy with this business. Reasonable prices and honest estimates, I trust and recommend this shop among all others.

The service was excellent they were as quick as they could be but there was no heat in the building and the TV didnt work so I had to wait 3 hours with nothing to do.

Great people. Fair and will talk to you about whats happening.

My parents came down to visit me and unfortunately their trucks A/C compressor seized. We went to a specialist a/c shop and they didnt have the parts to do the repairs. We went here because it was nearby and they had the part and also installed it same day. In less than 3 hours. They were a lifesaver.

They were paid in advance to replace my daughters motor, 4 weeks later we had to have her car towed to another shop to be finished...on a long distance phone call the owner Mike told me they never had the car and became rude, loud and walked over me with sarcasm when I was trying to talk.Explaining that he was to buisy to finish her car...He took the job...took the money..Never completed the car..It was towed to a different shop at her cost...she is still walking to work after 4 weeks and paying somebody else to finish what this shop was already paid to do.

Honest people that worked on our truck.. I would go back

Family run and it actually feels that way in best possible sense!

They know their stuff and very accommodating.

Awesome service! My car broke down and wouldnt start, they were able to find the problem right away and fix it quickly at a good price! I highly recommend this place!

Fix my 2005 pontaic grand prix gt v6 for a good price... thank u ..very much for the steering colum & rack n pinion :)

Honest and dependable employees. Ask for Doug Cornwall, hell set you straight with any of your automotive needs!

My car broke down while visiting Biloxi and needed replacement parts. He overpriced, argued with my husband when he asked a question and when we got home, it broke again. He had given us used parts at a new price.Edit-This was years ago. But we have since moved down here. Also, it wasn’t done under my name so them claiming to not find my information is deflecting their poor performance. Added a photo for proof as well.

My wife and I arrived in Biloxi MS enroute to Seattle WA in our Diesel truck pulling a 5th wheel trailer. Our transmission was failing and we consulted a local friend who recommended Worrell Automotive. Boy did we get LUCKY! The bad luck: our transmission was shot. The good luck: the Worrell team had us on the road again in TWO days once the new transmission arrived. While waiting for that arrival they took care of several upgrades and repairs Id been putting off. Not only am I completely satisfied with all the work they performed, and the price, both myself and my wife feel we have made new friends in Biloxi. I and my wife unconditionally recommend this business. If you have an automotive problem Mike Worrell and his staff are honest professionals you can trust!

This place is trash!!!!!!! i took my car to here so they could time my car i knew what was wrong and told them that was the problem. a day latter they call and tell me its my exhaust header, not the timeing. so i paid them for looking at my car it cost about 100 bucks, and still timing was off! i went to pick up my car and they boke my hood latch under dash! they did not tell me about this and i paid for them to break my car. After all of that i decided to get a second oppinion i took it to another mechanic and told them the problem...... guess what?!?!?! they fixed it within the hour, it was the timing just like i said!.... DONT TAKE YOUR CAR THERE THEY DONT KNOW WHAT THERE DOING!!!

Extremely helpful and accommodating.

Honest reliable mechanics with friendly service

Very good work

These guys get it done! AAA Approved!

Very good garage

Trustworthy staff