We were visiting Billings from Michigan in our RV. We were already a day late leaving and the brakes were bad. Rob went out of his way to try to get us on the road on a Friday afternoon. He was very thorough and honest and showed me what needed repaired and why. He also discovered my tailpipe was about to fall off and hooked us up with someone to fix that too. All on a Friday when other repair places said not until Monday. While we waited, his family stopped in. VERY friendly and just a great family business. You never know what kind of shop you will find when youre out of state. We hit the jackpot this time!