Adi is great. So happy I found him through Xerox Corp. Bonus: when he came out to address my printer problems on a Sunday at no additional cost. Thanks again!!
I sent a message pretty late last night in a panic. My Epson XP-15000 was displaying an error on startup after I had manually cleaned the print head. Adi reached out immediately. The next day he called to check in on me and gave me some great advice on steps I could take before taking the printer to him. Adi was knowledgeable, friendly, and forthcoming. My printer started working again on its own, but because Adi was so exceptional, I will be bringing all future repairs to him.
Computer Concepts was referred to me by Brother Electronics technical support to repair my Brother Multi-Function printer. Adi diagnosed the print quality issue which turned out to have a damaged fuser from using textured card stock which did not allow such thick paper. He ordered the fuser and installed it for a reasonable price while I waited. It works like brand new again. His knowledge and service was excellent. I highly recommend Adi at Computer Concepts.
Epson printer stopped working so I called Epsons service center and all they could recommend me is to buy a new printer. Found Computer Concepts just by chance online and called.Within minutes, Adi helped me solve the problem and now my printer is performing like a Ferrari.Will always try to solve my computer/printer problems here first!