Highly disappointed. The associate couldnt figure out how to order my flooring. After 20 minutes she just gave me the keyboard and had my order it myself.(could have done that from home and avoided the hassle). She assured me it would be in after 5 days,after all the display case said ships in 5 days. I told her I didnt want to order it if it wouldnt be here in time for Thanksgiving. I placed my order on the 12th. with her guarantee it would be in by next weekend. Well... Next weekend rolls around after half an hour on hold being transfered to multiple people I finally get told the associate was new and had informed me incorrectly. But the manager Terrence? Assured me it would be in between the 21st and 25th. I asked him what was going to happen if my contractor backed out of the job because I had to push back the start date again. It isnt really fair that I lose out on a deposit because they informed me incorrectly. He said if that were to happen however unlikely,to bring my contract in and they would make sure something was worked out.so the 28th comes and there is still no flooring and the contractor says I breached my contract and will lose my deposit because they have other jobs scheduled. I called home depot to cancel my order. At this point i just want to take my business elsewhere. After Ive already remodeled three rental units with only there products and built a 2000$ deck from them last summer. They tell me they cant cancel my order because i order it online on my own! NO I did not YOUR associate did after she couldnt figure out how to order it on her own. Now that its the 30th I get an email saying my order is in and I can pick it up. You people are in for a big surprise if you think I will continue my business here. I will be going to Lowes or Menards from now on.

Rented a carpet cleaner.