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The Sterling
345 Hicksville Rd, Bethpage, NY 11714, United States
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The Sterling

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Hu
Review №1

Great place to host a party. They easily managed our 100 guests. Their food is great and service efficient. They walk through every aspect of the event and the Maitred manages the event on the day to perfection. Bridal room and a chapel separate from the main hall for the party give options to entertain your guests.

Ro
Review №2

Fantastic wedding services. Food was top notch, the place is beautiful. Everything about The Sterling was absolutely great. I would not hesitate to recommend hosting your event here.

Ka
Review №3

Went for church anniversary celebration. Beautiful location.good food. Waiter moved too quickly with removing some items off the table that we werent finished with yet(coffee,cake) nice sized dance floor. Beautiful ambiance. Great company.

Kh
Review №4

We had a fantastic experience with our wedding at the Sterling. Puja was extremely helpful in putting our day together and making sure everything ran smoothly. The packages Sterling offers (DJ, photographer, decor, food) also makes things easy and less stressful. Would definitely do another event here!

Br
Review №5

Beautiful venue.

Co
Review №6

Super happy with our event that we held at the Sterling on March 20, 2021. Our party was with limited size of 150 guests. However, to us, our safety was of utmost importance. Let me assure you that they were more concerned for safety than we were. Venue is super beautiful and recently updated. Food was excellent and we couldn’t have asked for more. Our leftover food was packed for us in portable containers. Our party manager remained super at tentative to our needs throughout. Our booking manager, Sneha, was accessible throughout and was able to provide us with rescheduling due to last year shutdown. Overall, I am more than willing to recommend Sterling to anyone who is looking to hold a great reception event in Long Island.

Ar
Review №7

Very terrible service from management no one to take care of refilling the food and services

Cu
Review №8

I just wanted to say THANK YOU SO MUCH for throwing an excellent party for my daughters Sweet 16. We all LOVED it so much! I cannot put into words what an amazing night we had! Your entire staff is amazing, especially our Maitred, Yulia! She was lovely, kind, answered literally every single request and question I had, extremely thorough, and just PERFECT! There was NOTHING that I required because she was on every single detail to the minute! I love that about her! Efficient, punctual, perfection, now THATS how you run an event! I am BEYOND thankful to you and your staff for the event. It was months in the planning, and it all came through wonderfully! You guys, along with the photographer and the DJ, the bartender, the waitstaff, the servers, the cleaning and set up crew, etc etc, the entire staff all made Juliets Sweet 16 the party of the year THANK YOU!!

Gu
Review №9

Venue and food was great. We had a great time at my sister’s reception. Definitely not easy to please my parents, but even they were happy. I recommend Sterling for your most precious moments.

Ab
Review №10

Great place to have a party with plenty of parking and rooms to accommodate all types of parties.

Ca
Review №11

The place is very beautiful. The main ballroom is very well renovated and looks gorgeous. While I was there for an event, I had the pleasure of meeting, Yama, the manager for the property. He was very courteous and made special arrangements for my daughter as she is allergic to a lot of food, so he arranged food to her specification. It’s hard to find venues who are willing to go that for a guest.

Me
Review №12

Excellent venue and service. Very happy to be part of celebration held here this week. Very good people and great staff. Food was excellent too.

Mo
Review №13

Much improved from pre-Covid. Staff were super friendly. Good quality was better than before. Much cleaner and brighter.

Pa
Review №14

We all had a great time. Everything was amazing. Food was awesome. Mary is the best. Thank you for making my event so special.

In
Review №15

I first met Yama for my booking, but when I actually went to book my event, I met with Diane. I was impressed by her professionalism. Later on I continued dealing with Yama and to my surprise, he was impeccable. Our host, Mary, was phenomenal. The servers at our event were all professionals and really went that extra mile to satisfy our guests needs. My wife and I are very happy we chose sterling for our event. Super venue and exceptional people.

Al
Review №16

If i had million stars I would give it to Sterling thank you so much for everything u guys did for my daughter wedding special thanks to Pooja & Mary I cant thank enuf to u guys

Sy
Review №17

My first visit to the Sterling, and I was impressed. The exterior does not blow you away though updates like the LED dance floor in the reception room wowed me. Staff was on top of everything and the wedding day flowed as planned. There are both interior and exterior locations for wedding photos. The venue allowed for smooth arrival and set up for us as a vendor as well. We visit hundreds of halls per year and are happy to add The Sterling to the list. Check it out for yourself.

Go
Review №18

We had our sister’s wedding at this venue two months ago. We were all very impressed with all the safety protocols in place and the way management yet made our day remarkable. I would highly recommend this venue for all they do for their patrons. Sterling is a gem of a venue in Long Island.

Al
Review №19

Nice beautiful decorated place for events. Calm atmosphere

Ra
Review №20

We booked our event at the Sterling before COVID. We were nervous about the party getting cancelled and status on our money given as deposit. I am so thankful to them that they were able to reschedule my party with reduced party size and everything was impeccable. My wife and I had a great event and our booking manager, Sneha, was there to assist us throughout the time. Our party host was great as she made sure that all precautions were observed and the staff was well mannered. I highly recommend Sterling for your events.

Sy
Review №21

Place is amazing. We recently held our Reception at the Sterling. Venue is beautiful and clean. They followed all COVID protocols. Our guests were super impressed with quality of service and the entire presentation. Our booking manager, Yama, was phenomenal. Guy with a great sense of humor. We were being very picky about everything, but they were top notch and exceeded our expectations. We will forever remember our event.

Ma
Review №22

Very nice place and nice workers. I really like the place.

Jo
Review №23

Excellent place to host an event, food was great. The overall atmosphere was amazing

Sh
Review №24

Beautiful rooms, but the place needs serious updates to the exterior and front entry way. Bathrooms smelled like sewage. Would be a great space if updates were made. Carpets were old and filthy. Staff was frustrating, no food labels on anything, bartender was serving from dirty glasses, and food servers did not know what things contained meat ( I dont eat meat). Outdoor sign is busted.. Would not recommend.

Ma
Review №25

Last night I was in the sterling for my friend’s wedding day and I was like oh my dear friend’s

Ch
Review №26

I wish I had taken a pic of the RAW, still ice cold in the middle steak they gave me. Part of a wedding, I asked for the steak, medium rare on the menu. I got the first steak and it was well done. I sent it back, to get the second Steak RAW! I was mortified and got a third steal WELL DONE as a remedy. Clearly they dont have a clue as to how to prepare a steak at all. On top of that their package DJ mind as well been Pandora or Spotify. He played songs that didnt even make sense for the moments and played whooooole songs, for that we could have just gotten a juke box. Whatever you do, dont get those guys thrown into your package if you even plan on going there to begin with!!The place is outdated and not organized.I get you have to serve house liquor but the quality was even worse than your local bars house liquor. Youre paying a premium for the worst possible quality all around. If you get what you pay for so to speak then be at least cheaper than competitor banquet/event halls. The wedding party told me how much they paid per plate and I just gasped!

Ar
Review №27

Third time celebrated NEW YEAR EVE there. AWESOME PLACE. Delicious Food.

Aq
Review №28

Nice venue went to attend wedding.

ma
Review №29

We had our wedding at The Sterling in May and we were very happy with the services provided. Our event manager Poojah was very nice and amazing to work with. From the very time we met her, she worked with us to find a package within our budget. Poojah was very flexible even with last minute changes. The Sterling made our wedding planning so easy as they gave us a bunch of fine vendors to choose from. From photography to videography to wedding cake to decor to limo, you name it, they got it all covered. It is basically a one-stop shop for all your wedding needs. On the day of the event, Mary, our maid took very good care of us and even packed some food for us to take home. The staff was very polite and nice to our guests. We enjoyed the customized dance floor as well. The bridal suite was very useful. All our guests had a good time. The interior is amazing with very beautiful decor and flowers to make gorgeous pictures. There are also a variety of beautiful spots for picture taking. On the whole, it was a beautiful experience and I would do it with them if we had to again. Thank you Sterling, thank you Poojah, thank you mary and all the wonderful staff. I highly recommend them and their prices are one of the most reasonable in the area!

An
Review №30

It was nice. Big hallroom.

SO
Review №31

Good decor and good parking lot. Food was not great at the party. Good management by the Conti Room Host for the bday party. 🎂

Sa
Review №32

I am excited to share my review about a reception event we held at the Sterling. Everything from the start till finish was exceptional. My booking was originally for April 2020, but due to COVID, we couldn’t hold our event. Then came my fear as to what will happen to the deposit that I had given. Firstly, I also had booked an engagement party at a different venue that completely gave me a bad taste. But at Sterling, my experience was rather different. We spoke to Sneha (our booking coordinator). She spoke to us and kept us informed throughout. We didn’t lose a penny and yet they conducted an event with all safety guidelines and our guests were super impressed with everything at Sterling. From Social distance to Quality, Sumptuous Food to Exception Decor and Best of All Amazing Service by our party manager. We truly had a remarkable time along with 50 of our close family members who all were pleased with everything. I highly recommend them, as I have first hand witnessed what other venues have done or have treated us. At Sterling, their team is ethical and they really stand up for their guests. Super happy.Mr. and Mrs. Iqbal

De
Review №33

I work at the sterling so my opinion is very biased. The employees here are so competent and caring. I always feel so honored to be involved in making peoples special day a great memory for them and their guests!!

In
Review №34

I was really in love with this place and instead of listening to the reviews I decided to contact them anyway to ask my own questions. They read my message then took two days to respond. The inflation percentage is true so beware. I requested more information and again they read my message and took two days to reply,they requested more information. I sent it immediately and havent heard from them since, that was over a week ago. Communication is key for me and their lack of communication shows that they are not a respectable venue to deal with. Im assuming they are reluctant to work with me because I called them out on how they kept people money during this pandemic. BEWARE!!!!!!

Al
Review №35

Need a refresh overall. The food was terrible.

Su
Review №36

This place is so well managed that you can easily tell that the management cares about their clients. I had a cancelled event due to COVID, but they were very responsive about getting through my calls and addressing my concerns. I was in direct contact with my booking manager, Sneha, who made it a breeze to rebook the event with a smaller gathering size, as NY state requires. I did end up paying more for per person, but in grand scheme of things, it was just because I substantially decreased number of guests due to state restrictions. On the day of my event, Mary took care of everything from soup to nuts. Our decoration was top notch and the service was a notch above. Food was beyond expected (it certainly better than our food tasting-but I might be biased for my wedding offering). Overall, this is a great venue and I highly recommend them for their services. Surely, I would do another event at Sterling.

Fa
Review №37

This review is long overdue but, we wanted to come on here and say thank you for giving us the BEST wedding day during these difficult times.We had the most amazing Mini Reception Party in November because of your professionalism and service.We felt so comfortable the minute we booked with you. There was no question was left unanswered, every detail was taken care of, and our small wedding went without a hiccup.We also would like to thank you for your excellent safety precautions both our families and friends felt very at ease.We are truly grateful for all your hard work and we can’t wait to come back as guests/ book our next event!P.S. Thank you for holding my wife’s bridal shower in September. I had the most incredible time!Sincerely,Mr. and Mrs. Siddiqui

Em
Review №38

I just went there to eat man idc about weddings

Wa
Review №39

I attended my nephews wedding here and was thoroughly impressed with the design, decor and layout of The Sterling. It was beautiful, clean and nicely maintained, all of which made the wedding a grand affair.

Ca
Review №40

We had our wedding at the beautiful Sterling on 1/10/20 and it was beyond spectacular. I will admit I was so nervous because I have seen some mixed reviews but let me tell you... do not believe the negative! from booking 2 years prior we have always been spoken too and treated with such kindness, but the day of the wedding they were top notch. We met Sneha at our final meeting and we asked for her for her trusted Maitre D... but even at the final meeting, our first time meeting this woman and she put all of our worries went away! She was so accommodating, so truthful just truly an angel!! the day of the wedding all of the concerns we discussed everything that we added on was there.. it is sad that I spent 2 years worrying when Sterling was literally the best element of my wedding day! when you arrive at Sterling your bridal attendant and any other worker just instantly takes care of you, they are always steps away and asking if you are thirsty or hungry they even helped with my hair!! at one point during the family photos I was feeling very overwhelmed and my bridal attendant must have saw my face because the next moment I had a glass of water and plate of food waiting for me. I can not say enough good things about Sterling but I truly love them and I hope they stay in business forever!!! thank you from the new Mr. & Mrs. Vega.

As
Review №41

We had our wedding reception July 2019 and Pooja was our Banquet Manager and she did a really great job helping us. She made herself as available as she could and got everything done to our liking. She is personable and gives great advice to couples while also making sure the rest of the family is satisfied. Thanks Pooja!

Ma
Review №42

Ordered rare prime rib and this is what they gave me!

Me
Review №43

Decor falling all over, event management ignored the bridal party and made us change rooms three times before the event knowing that we asked for an extra room to get ready in. Furniture looks like its from the 90s. Full review is on Yelp. Its customary to provide at least lunch to the wedding party but we had to order out since the staff chose to pick a fight with us during such an important moment in our family...they literally stuffed us in a room with non-working toilet and dim lighting. Once you give your deposit, they dont care. There are much better venues in Long Island. Save your money, time and memories for somewhere else.

Ro
Review №44

Nice very enjoyable!

Tr
Review №45

This place is soooooooo beautiful

Sn
Review №46

I have done 7 Photo Booth Events All Wedding at the sterling.. Amazing Staffs. Overall great service.. Never had no issue with them..

Mo
Review №47

We highly recommend The Sterling! we spent many days collecting information from several surrounding venues to create a spreadsheet and finally going to each of the finalist and checking them out personally. As soon as we walked into this venue we already had a feeling this would be the winner. This was then confirmed when we started talking with Pooja and her team. It easily shows when a person loves what they do. We started working with Pooja a few days later once we confirmed we wanted to get married at his venue. From the food selection to every last detail we could think of Pooja was awesome to work with and suggested better ideas. The whole experience felt really intimate and actually felt as if we were working with our friend Pooja instead of just somebody we were hiring for a service!All of our guests raved about how delicious all the food tasted and how amazing the venue was. We lost count of how many people stated this was the best wedding they had been to :)We really appreciate all the passion and efforts that went into turning our wedding into our dream wedding!P.S They also just renovated the place and looks really nice. Check it out!

Ol
Review №48

I can say that I can add COVID Bride to my list of experiences and testimonies. As any other COVID bride would know, a lot of my engagement period was spent doing innovative planning. Everything didnt work out the way I planned, but it was what I needed. I was battling balancing an intimate gathering, keeping everyone safe, and wanting to see my friends and loved ones there. One thing I can say is that in spite of some of the tough decisions, I was able to have most of my close family and friends present, while still being able to have a grand time. It was an intimate gala, without people I didnt want to invite in the first place - if youre married or have been involved in weddings, you know exactly what Im talking about!I live in New York, and most of us know what that meant for weddings - 50 people MAX, although indoor dining was opened *shrugs*. 3. All roads led to the Sterling, and it was a journey and a half. The staff at the Sterling were absolutely amazing!!! They were so accommodating and flexible; cocktail hour was extended, the bridal party was taken care of, and food was waiting for my husband and I. There was great collaboration between my wedding coordinators and the Sterling. To this day, everyone has been raving about the food and the courtesy. They helped turn a stressful time into the moment of a life time! I am so happy that things turned out the way they did. All things work together for GOOD! From Taylor, to Mary, the attendant for bridal party, to the little old man who helped us customize the menu, linen, and the overall package (I am sooo sorry; I forgot his name). The patience, warmth, attentiveness and overall excellence was second to none. Sterling even sent my family home with food for the road! For a reasonable price, you get a five star experience. You guys were right about everything, including the cake OMG! I wish I could do it all over again.....Oh, I actually will; my cousin is getting married in August and guess where were heading?! This place is a GEM! Thank you guys so much.P.S.: You KNOW whenever Im having a baby, you guys are making the salmon for the shower!:)

Sb
Review №49

Very nice place for a big party

Ra
Review №50

Great venue and professional team. They accommodated my daughters wedding during COVID. They are a blessing.

Mu
Review №51

Such a beautiful place

Ry
Review №52

Our experience planning our wedding here was top notch. The venue is beautiful inside and out. For a Long Island wedding hall we did not find one that could compare to the elegance and outstanding prices that we found at the Sterling. Although our wedding was planned wonderfully from beginning to end with our booking manager Sneha only a phone call away answering every question we had big or small, the plans changed when the Covid - 19 pandemic came out of nowhere. The pandemic arrived in NY the week of our wedding and we were forced to cancel the event last minute. We had out of state and out of country family who could not reschedule flight plans and such for our wedding to be postponed so we ultimately ended up canceling, having a small ceremony with immediate family. Sterling along with their management stayed in close contact with us. We had conversations regarding our late cancelation. They have our signatures on a contract stating that refunds are not given to late cancelation even in the event of natural disaster, but even so the managers we spoke to were extremely patient and empathetic to our situation. Although there was no possibility for us to receive a full refund for our wedding, we came to a very mutual agreement and we feel every effort was made by them to alleviate our unfortunate circumstance. Our event was a stellar and all arrangements were above par.Thank you from Sneha and Yama and we will always recommend Sterling to our friends and family.

Ha
Review №53

Just had my Daughters Sweet 16 there and it was awesome...!! The Sterling looks great...!! All my guests were delighted to be there and had nothing but Positive things to say about the Sterling..... Most importantly, from beginning to end, their entire staff were helpful... Bill, Taylor and other staff all are exceptionally professional.... Thank you for making my Daughters Sweet 16 a memorable moment....!!

Ha
Review №54

The worst !!!CROOKS !!!!! We booked a wedding for April and was paid in full back in January and the covid 19 pandemic Happed. And till this date I’ve been fighting for a refund which they don’t want too. State law says that gathering has to be less the 50 people and I’ve paid for 150 people which they don’t want to refund at all. They offer credit for the remaking which is absurd because their minimum is 150 people booking. So how and when we will be able to have a large gathering. Who knows stay away from them

Da
Review №55

Its a big, clean wedding / function venue with plenty of parking. However, the styling inside is either too old or disconnected.The food served for dinner was good, but not hot.

Fa
Review №56

Excellent service

De
Review №57

The Sterling has failed to work with their customers effectively during this pandemic. They are not able to host the party my relative had planned nor are they refunding her. Additionally, they have spoken about up charging her if the party is moved to next year. None of the management staff has been of any help. I do not recommend planning a party here as they make cancelations and effective communication more difficult than it should be. Additionally, they are paying an exorbitant amount of money for absolutely nothing but stress.

Ki
Review №58

I had my engagement/ ring Ceremony here in the beginning of February 2020 and I loved it ! We were in the Champagne room at the Sterling and Taylor was more than attentive to all of our needs. The food was AMAZING and Mary was so helpful the night of. Everyone was sweet and more than accommodating to everything. Yama is who I sat with in the beginning and he was also so understanding of everything. This was the first of many parties to come and it was great to have it with such an experienced hall.

Bu
Review №59

This is a cute place to have your event

th
Review №60

Attended a pakistani-sudanese fusion wedding here and the food was all pakistani dishes. taste wise it was ok, nothing to rave over. the display for the dessert was awesome! sparklers and all. as far as it goes for a wedding venue, it’s nice enough. depending on your party and how many people in it, it can be quite spacious. very cool effects with smoke machine and the couple actually came down a moving stage through the wall! the place was overall clean. my sister dealt with the Maitre d, and thought she was so sweet and easy to work with.

M
Review №61

Awesome place

De
Review №62

Gorgeous 💗

Ar
Review №63

Completely understanding all of the “terrible management” comments both her and on google reviews now. We are in uncertain times and the fact that The Sterling Caterers has shown such a disregard for people’s financial situation now is disgusting. My aunt has offered to leave them with the $2k deposit and requested a refund of the $3k that is not due until we rebook and have been refused. No final decisions were made. Nothing on their end has had to been paid for at this point. Why wouldn’t the money outside of the deposit be refunded? She’s even tried to reduce the headcount to fit state guidelines and they’ve refused. I’ll definitely be spreading the word to all my NY brides and event hosts.

Ci
Review №64

Had my daughter sweet sixteen at the sterling and we had a great time. The service was good the place was superb .Taylor along with the serves help us in having the night flow smoothly. I would recommend the Sterling . It was truly a good night.

Aa
Review №65

I have been here many times and the food is amazing. The cleanliness of the place can improve as plates were dirty with food on them and a bug in my water(noticed right before drinking it ) Overall amazing place!

Hi
Review №66

This is one of the best banquet halls around Jackson Heights. The workers there are always cordial and the food is good. My only complaint is that they should regulate the temperature

Jo
Review №67

Not a bad banquet hall for the money. The food here was pretty good. The bartender they had on staff Mike was a great guy. The staff themselves were very attentive during the party. Overall not a bad place at all.

Po
Review №68

It was great besides the fact that floors are so slippery and wet. The fact there was staff member standing right there and listening to me still didnt think to warn anyone I literally had to warn like two people until they finally spoke up and even I almost twisted my ankle today on the floor. The fact that she knew there was a spill there which is perfectly fine but if you warn someone and she had an attitude and didnt even apologize. Besides her other staff were awesome

Cr
Review №69

Went here for 2 weddings and both times were super fun. The venue is pretty huge and the staff really hustles to make everything go smoothly. There is a nice fountain in front and chandelier inside the entrance that make great pictures.

Sa
Review №70

My fiancée and I tried to rebook our event here due to COVID-19. They wanted us to pay inflation pricing (5% inflation for 2021, 10% for 2022) and refused to work with us to host the event under COVID-19 guidelines in lieu of rescheduling. Once we requested our refund they threatened us with a default notice requesting additional payment for cancellation. NEVER EVER BOOKING WITH THEM AGAIN, especially after hearing all the bad reviews from other VENDORS and couples who hosted their event at this unorganized VENUE!!

Qa
Review №71

Nice place

Me
Review №72

Do NOT book here especially with the COVID crisis. They are handling this situation poorly. They claim they need a 5% fee for postponing to the next calendar year (its not like my salary goes up 5% every calendar year...). Also they will keep telling you they will work with you based on the circumstances and the current situation but they are LIARS. please do not fall for their lies. My friends have booked at several venues around the area- Chateau briand, Hyatt Regency in Jersey City, Worlds Fair Marina, Leonards Palazzo - none of which is charging a fee to reschedule later. A lot of my friends are getting married soon so of course I told them to stay away from Sterling! Do not make the mistake I made.

MO
Review №73

DO NOT BOOK! This is an unethical business. They are not offering refunds due to COVID19 and forcing people to keep there bookings along with an inflation price for each year ahead. I posted on their social media and they made it a point to keep deleting the comment bc its true. If it wasnt true they would not delete and would try to do better. Take this review seriously or youll be losing your money in the long run.

ta
Review №74

Definitely would recommend to anyone....Hopefully in future I will have all my kids get married in sterling. Food and over all experience was awesome........ love it.

Mi
Review №75

Food (Indian)was very good, pastries (Italian) were good too. Clean ans very friendly staff. Able to handle multicultural food. Had American and barbeque for cocktail hour..

Mo
Review №76

Went for a desi wedding. Food was great, decor was beautiful. Event space was large and inviting. Great place to host an event.

Ca
Review №77

The sterling deserves zero stars. I dont know where some of the better reviews came from but i can totally relate to the complaints that I have read. My heart breaks for the bridal couple. The wedding was simply terrible. The cocktail hour was sparse, the servers disappeared at times, the food was poorly displayed, and the taste terrible. It was obvious that some things were stale or served without proper temperature precautions. The place was run down and excuses were made for everything. Only one bartender... I can handle it alone ...no you couldnt. The plates on the table were cracked and soiled.... Its only for display. The utensils were dirty.... They were washed. The food at the dinner was not edible....the chicken was tough and the meat was raw. Sorry, we dont have anything else to offer you. The poor bride didnt even get a bridal attendant that she was promised because that person was doing double duty as a server. It didnt matter anyway because she didnt know how to help the bride bustle her gown or assist to her needs in any minor way. The dessert carts were barely full and it seemed like the bare minimum was done to insure their profit line. I have never seen such unhappy attendents. Everyone looked tired and ticked off as though serving you was an inconvenience. I can tell you that most people have to save up for a wedding and want their day to be memorable....in a good way. Family and friends were stunned by the disregard and disrespect for this special event. It might only be one day to The Sterling owners but it was THE DAY for this sweet couple. Guests were leaving and headed for a diner because they were hungry due to skimpy servings or food that was unable to be consumed.

Sh
Review №78

Horrible management, everybody needs to file a complaint with Better business bureau about them not refunding funds to people who have given their deposits. Anybody who’s money is being held by the management should take these people to court and sue the hall.

PR
Review №79

This company not only wouldnt pay their bills to us but in all my years I cannot recall another customer who was so rude about it, hanging up, blocking our number. I never enjoyed this place as a guest, felt very pay one price which is very much the opposite of what most people consider luxury. I should have ran for the hills when they placed a service call, they told me if I go to social media they would BASH ME AND THIS COMPANY so I am letting them know, i have records supporting what Im saying, before they make good on what their threat to me, I hope they have the same because I am set to counter-sue and pursue every legal channel I can to make this sad situation right. One of the worst experiences Ive ever had with a customer.

ah
Review №80

It was completely changed from last time I visited. Decor was much better and clean. Over all atomoshpher was great

Ta
Review №81

So beautiful

Je
Review №82

My daughter went to a Sweet Sixteen Party there. S engagement e had a wonderful time.

Fe
Review №83

Excellent

Jo
Review №84

We had our wedding here April 20th 2018 and The Sterling did an Amazing Job! From start to finish there were no issues, on the day of our Wedding our Banquet room and every detail we asked for was beautiful and exactly how we asked for it to be done. We had so much food and it was delicious, having the room for cocktail hour and the lounge area was something we’d never seen before and everyone loved it. During our reception we felt so catered to and nothing was left out. I highly recommend them, they truly helped to make our wedding day amazing.

Be
Review №85

One of the best catering hall on Long Island! When you have a party to plan and need a great staff and facility, go to The Sterling they will not disappoint. Many of the taxi drivers at Bethpage Taxi and Airport Service go to this location for a great party!

Aa
Review №86

I believe the management is not taking good care of the place. The Champagne Ballroom have some signs of deterioration. I also noticed the ceiling was off near the partition wall (from appetizer room to ballroom). They also need to clean those big chandeliers, not only the crystals dont shine but there are many spider webs around crystals. The main entrance appearance is not bad at all, looks great. Couple of years ago, this place was holding the highest standards, not sure what happened. The food quality and taste is average. However i really enjoyed the great selection of appetizers. Finding a parking spot was never been an issue for me.P.S. - Sterling Management, if not in use please drain the pond water it had terrible odor around the area.

St
Review №87

Excellent! Everyone I dealt with during my whole wedding planning process (10/14/18) was beyond helpful. Intimate and stress free is exactly what I wanted and that’s just what I got. Highly recommend.

Er
Review №88

Its a little dated and could use a makeover in my opinion. But this is strictly cosmetic. Ive been here for a couple of events and both times I had no complaints. The staff at this location is effective and efficient. It appears to be run pretty well.

Ab
Review №89

I went here August 19 2018 for my cousins wedding. It was beautiful, as soon as I got in the parking lot with our limo. The staff were really kind, food was AMAZING. Really amazing job by the management and staff. I would recommend to everyone.

PA
Review №90

I highly recommend this amazing venue. The staff was great and worked hard to make our party special. Every detail was perfect. They truly did an exceptional job. Our maitre d, Scott, was incredible and made sure that everything went great. We used Above and Beyond entertainment services and they made the party fun and lively. Even people from the party in the other room came over to comment about how great the music was. We all had a wonderful time. I cant rave enough about The Sterling.

Li
Review №91

This place is very LOW BUDGET the outlets don’t work they don’t have chargers anywhere, who doesn’t carry chargers at a wedding venue are you that poor?! Worst customer service ever. . They kick people out of rooms like every 5 seconds, SOME of the staff were nice others not nice at all. Might as well get married in Vegas.

Da
Review №92

We had our twins sweet sixteen here last night. We could not have been more pleased. From the day we signed up with them to the Maitrd who ran the party everything was perfectly perfect.As good asbthe food and room wasnthe people that work there are fabulous. Highly recommend for your next party

Ji
Review №93

My wife and I recently had our wedding at The Sterlings Champagne Room, and we were very pleased with the location and level of service. Our event manager Pooja went well above and beyond to meet our expectations, and was extremely patient and resourceful when it came to dealing with absolute wedding planning novices such as us. The food and decorations were top-notch, as were the services provided by the in-house vendors.

Ra
Review №94

Went for a wedding. food was eh. I expected better since it was indian food, but it wasnt that great. honestly cocktail hour had better food than the buffet style that they put out. i will say that its beautiful inside, great for pictures.

Sn
Review №95

Our best experience ever!! A lifetime of memories and something we will treasure all our lives! Poojaa at Sterling took care of us better than an event management team or personal family member would, she made every effort and left no stone unturned to make sure we would cherish our memories forever!! We strongly recommend every newly engaged couple to check out the Sterling for their upcoming wedding celebrations!!The food, decorations and organization surpassed our expectations considerably. Thank you to the entire team at Sterling!! Love you guys...

Ak
Review №96

STERLING CATERERS IS SIMPLY THE BEST!The staff at sterling is phenomenal. They really did more than they are entitled to and treated us with the a lot of respect. we had two parties here, and would have more in the future. The best feature about their location is their honesty. Recommended to anyone that is interested in weddings or sweet 16s

Jo
Review №97

Amazing Banquet hall. Would definitely reccomend for all large party type events. My favorite part of the sterling is that they train their workers to always have positive demeanor. From the first moment I stepped in till the last step out the staff was as kind and refreshing the whole time.

Ha
Review №98

Damn, they really went all out to decorate and make this place beautiful. But mostly I would like to thank the kitchen staff for all their help.

Pr
Review №99

A really nice venue for mid-size parties; amazing Indian food!

Pa
Review №100

I dont normally give reviews good or bad on the internet, however I just need to get this off my chest. i went to a wedding at the Sterling on 08/25/2018. #1- the butler service? I asked what was the dollop of sauce on the he was shrimp he was serving, He stated he does not eat fish and has no idea! Really that was not an answer I was expecting, #2 the bartender was given a $5.00 tip from a guest at the cocktail hour. during the reception he asked the same guest if they were going to tip him because that guest had a lot of drinks. that should never have happened. this is not customer service. # 3 During the Viennese hour they was a chocolate fountain that the bowls of assorted items were left with saran wrap still left on the bowls. another thing that should not have happened. I could go on and I plan to with the establishment themselves. I would never recommend this place to anyone for any occasion. If the establishment wants to contact me go right ahead. You will get my contact information in writing. this place is only out for what ever monies they can get from people. Go elsewhere.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:345 Hicksville Rd, Bethpage, NY 11714, United States
  • Site:http://thesterlingcaterers.com/
  • Phone:+1 516-931-7600
Categories
  • Banquet hall
  • Caterer
  • Wedding venue
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:Closed
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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