David and his team have done an incredible job helping us get the right coverage for our needs and most importantly have helped us understand why this level of coverage was so important to keep our family and assets protected.
My company and I have had a business partnering relationship with David Munson and his team for quite a while now. Our residents have always been satisfied with the level of service they receive and when it comes to networking support we can always count on the Munson office to come through. Recently I have noticed my own personal auto insurance premiums have increased even though I have no reported claims on my record. I was ready for a change and some savings so I reached out to David and he connected with his top agent, Max, and I could not be happier with the ending results. Not only am I saving hundreds each month now, but the level of service has been outstanding. I even referred my mom to speak with Max because I know he will look out for her best interest. Thank you David & Max! :-)
I’ve tried for weeks to get in contact with David. If you care about talking to your agent, dont go with this agency. The closest to David Munson you will get is any representative (which change all the time) available. You will never actually talk to David. The service is okay, depending on who you speak to. Every time I call, the person I spoke to last no longer works there, making it extremely difficult to connect with this agency. You are better off calling a 1-800 number since you speak to a different rep each time and never speak to your actual agent.
Best insurance company ever they really help people every interaction i had has been positive and they really make sure your covered everyone aint. stay woke!!!!
The service provided by this office has been excellent from start to finish. I was helped out by Miguel Palacios to get my car insurance initially. However, after experiencing their services and seeing the quality of their products, I decided to take my life insurance and homeowners insurance with them as well. I will recommend Miguel and the Munson Office to all of my friends and family. Thank you for such great service!
I phoned two and a half months before my auto, home and umbrella policies were to be renewed. I spoke with Michael Laskin. He was very helpful and attentive and gave me quotes on all three with State Farm. I then approached other companies and brokers and when alternative quotes were $1,000-$2,000 more, for in some cases less coverage, I returned to Michael to confirm the quotes. It was all very smooth and professional which gave me confidence for the future.
David and his team are great! They are thorough and work to provide the proper coverage and service relative to your needs. Highly recommend utilizing David and his team to ensure you and your assets are taken care of.
Max Borges has been fantastic! Professional, pleasant and super helpful. Highly reco!
I wouldnt suggest coming to David Munson for even a quote, much less actually working with this agency for insurance.Last year, I went through a process of getting homeowners insurance from State Farm via David Munsons agency.We ended up not closing on the house, and I informed them of this. Not to mention, we didnt sign paperwork, they hadnt received key documents they were requesting, etc.But turns out they started charging me anyway!When I told them about this, they apologized, but get this—they couldnt simply refund my money electronically. They had to issue a paper check. They were quite eager to take my money out but quite slow to give my money back.Then, of course, the check never appeared. They pointed to US Postal Service delays. I asked why they couldnt FedEx it, considering its their mistake, but of course, that was not possible either.In the end, I reversed the charges through AMEX. Id highly recommend working with AMEX. Not this agency.Oh, and through all of that, not a single word of acknowledgement or apology from David Munson himself.Id seriously worry about being supported by this agency in the event of an actual issue.Look elsewhere.
I walked in without an appointment, was kindly and promptly attended to. Alan was very detailed and attentive with my auto coverage needs as well as reducing the premiums as low as possible. They also have Spanish speaking staff for those who speak little English. I highly recommend this Insurance Agent.
I had an incredible and effortless transition to state farm from my old insurance carrier. Mike Laskin and the other members of this branch provided multiple options and explicitly laid out the details of coverage and their associated costs for me to understand. I am saving HUNDREDS of dollars per year. This coupled with the piece of mind of having a major firm in the insurance industry at my back makes it even better. I should have switched sooner. Thanks againRespectfully,Solomon
I cant say enough good about David and his team. Alan from his office went over my current policy and saw where my previous insurance company had me under insured, corrected my coverage and I am NOT paying more! Quick, Responsive and courteous! Highly recommend them!
Great customer service! Theyre always ready to help and offer a variety of insurance policies and financial services! David has been so helpful in discussions of retirement and future savings. Ive also learned a lot about life insurance from Alan! I would highly recommend the David Munson State Farm Agency!
Friendly staff, and quick response to services! Highly recommended. Thank you Mike for your help.
This is one of those places that makes you reconsider your expectations around quality customer service! Ive always thought my insurance office and experience was totally fine - until Ive seen how they work here. They go above and beyond to make the experience easy, pain-free and fast. Thank you to the whole team, especially Alan.
This was the smoothest experience I had with an insurance agency. Got an apartment that required the renters insurance to meet specific guidelines. I sent the requirements to Davids staff and, not only did they provide me with a policy that covered the minimum requirements, but they also educated me on why getting more coverage would actually be safer. Getting covered was definitely quick and easy.
Have had policies with State Farm for 15 years. David Munsons office for the past 9 and they have been great. Zach has been particularly helpful, recently calling me to help lower our policy rate even more.
I got my policy very quickly. It only took a day.
Great customer service team! Made my transition smooth and easy. They gave me the best price around and dropped it significantly less than what I was paying.
Our family has used State Farm for over 20 years. We started with Dave Munson Sr. In Ellicot City, MD since we got married and acquired our first vehicle and first home. 23 years and four children later, we insured our home, vehicles and our lives with them and the service is exceptional. It is a wonderful office, excellent services and all the people there is always ready to help. Dave Jr. continues with the same wonderful values as his dad. We feel at home every time we are there! We highly recommend them.
I have been with David Munson’s office since his dad was in Elliott City over 20 years ago. His son has the same values as he did. They are always so helpful and quick to respond. They have an easy access to their office in Bethesda. I have all my insurance policies with them car, life & home. I recommend them to all my family and friends.
This agency has not been responsive to my need and.concerns during this Pandemic. I will take my business elsewhere.
I have been with David Munson State farm Insurance for the past 9 years and enjoys all my insurance products from them. Their professionalism, courteousness, and knowledge about their products is impeccable. For this reason I have referred couple of customers to them. I do not consider myself just a customer but also a family. The services are really classic as a new Customer, from f19 and even up to processing claims. I highly recommend them for all your insurance products.BENARD ACQUAH-IMBEAHSatisfied Customer
David and his office team is one of the best team in the region (MD,DC AND VA)representing State Farm, he is knowledgeable helpful and answer any question you have. I recommend David Munson to any one who want insurance. One of the BEST about David team is to response to customer when I need him and return the call in timely manner, that is called Best Quality Work and I called is the best about Mr. David Munson. Keep it up good work David, that what we want from our agent.
Amazing customer service. Zero wait time and my questions about my policy are answered right then & there. Also, love that they speak Spanish too :)
Great Customer Service. David Munson State Farm team made switching car loans easier. All around an enjoyable experience.
Agent Michael Laskin was very helpful and knowledgeable when I needed assistance in buying workers compensation insurance. He always answered my questions completely and patiently. He was very friendly, understanding, and easy to communicate with. I would do business with him again and highly recommend him to others.
David and his team were incredibly friendly and helpful in navigating my insurance needs and discussing financial planning. I highly recommend his office’s services. Thanks David and team!
I have been with David Munson for the past five years, and I couldnt be happier with their service. They have been incredibly responsive any time Ive needed anything. Its very comforting to know that when you call, you will talk to the same people. Also, they make sure that Im up to date on all insurance needs. I highly recommend David and his agency!!
Alan was very friendly and helpful. He seemed very interested in my insurance security.
Great staff and excellent customer service! David and his team really go above and beyond to take care of your insurance needs and do an excellent job explaining everything. I was recently married and David made the transition of combining our policies so easy! If you live in the DC Metro area stop by or call to get a quote! You wont be disappointed.
Im very happy with their customer service and price.I recommend David Munson because his team is very efficient, amiable and knowledgeable, they always have a clear and prompt answers to my questions.
I was referred to David Munson and I couldnt be more thrilled to be working with him! He is both patient and extremely knowledgeable, he took the time to talk through my coverage options and answer any and all questions that I had! Looking forward to continuing to work with him and would highly recommend him and his State Farm team!
I recently spoke with Andrew in David Munsons agency and had a great experience. He helped me set up my car, home and life insurance for me and I couldnt have asked for better! He was understanding and informative. Highly recommended if you live in Montgomery county or DC!
Thanks for the help Sam and Zach! Very friendly service and I am very happy with my new policy.
They are very personable, helpful and friendly. Great customer service. My agent Michael, is the best insurance rep I have dealt with in a long time !!!
Couldnt have had a better experience with David. Someone is always there to answer the phone, and if David is unavailable, I would always get a call back shortly from him. He was able to answer all my questions and sit down with me to explain the quote line by line. Much later he helped me out in a huge way when I had a problem arise with my mortgage company. Kudos to David and his State Farm crew for their excellent service.
I have previously attained insurance by searching online and looking for what I thought was the best deal. David was very thorough in walking me through my options for insurance coverage. The result was a policy that increased my protection against liability at a much lower cost than competitors.
Have used their services for years. They allways educate you on the different policies, and find ways that are feasible to have all your needs covered and very efficient.
Andrew was great. He stayed in touch with me to keep the process moving along, and our new policies with State Farm are a substantial savings over our old policies. Id definitely work with Andrew again and recommend Dave Munsons State Farm Insurance office to others.
David and his team are the real deal - extremely professional and accurate.
Mike made some great recommendations and was able to set up my coverage quickly when I was at the dealership
David is the consummate professional. He knows how to help his clients figure out how to cover their risks in cost effective ways. He also knows how to help them map out ways to achieve their financial goals. I highly recommend him.
Very professional super helpful Theyre the real good hands people 😁
I have been with David Munsons office for years, and have always had very positive experiences with them. They are very responsive and helpful, and always friendly. I highly recommend them.
Very detailed on information and their services.I am very pleased with DavidFor his professional and expertise inInsurance. Will reccomend to family anFriends.
David is great! He is always available to answer questions and extremely knowledgeable. His staff is tremendous and clearly care about their customers.I would highly recommend David Munson!
Davids office has handled multiple policies across several states for me and have consistently provided great service and appropriate recommendations when needed. Would recommend if you live in the Bethesda/ D.C. Metro area.
This office has been very helpful since moving to the area. Everyone I talked to is very knowledgeable and the transition from my old insurance was a breeze!!
Service was great. Widner was very professional in how he handled my auto loan. Quick and efficient!
I was referred to David by a friend of mine about 4 years ago and have been with his agency since then. Both David and his team have been very helpful, knowledgeable, and responsive to my needs. I was involved in a car accident and I am very thankful that they had conversations with me regarding appropriate coverages.
Had all of our insurance with Davids office ( auto, home, umbrella etc.) and his team always provided excellent service. Had to part ways due to moving out of state but would recommend this office to anyone in Bethesda/D.C Area.
We have worked with David and his team over the years through the purchase or our first home and several vehicles. His office has always provided quick, expedient service and great advice when needed.
Honest and extremely knowledgeable! Have really enjoyed working with David Munson and his team for both my business and personal insurance needs.
Best service from an insurance agency. The staff is always available to answer and questions or concerns.
Unbelievable State Farm team that David has put together. It is one thing to have a knowledgable sales team, but to experience an insurance office that is so friendly and kind-hearted has been a welcomed change of pace from past experiences.
Been with Davids office for a year now. Wonderful customer service. Would recommend to anyone!
Highly recommend. Have referred to David and team for countless insurance decisions over the years and always reassured by their expertise and recommendations.
I dont recommend at ALL. I have 4 Auto insurance with them. When i called to his office, theyre very very rude. she said I dont babysit my customers. Now Im with esurance and very happy. Samuel
I usually dont like to leave a review but I am in this case since incidents like this can potentially ruin someones life!! I have a rental condo and had a severe water damage. I contacted David Munsons office to file a claim. When adjuster called me she asked me if Im sure if I want to claim for this since I have one thousand dollars deductible and one thousand dollars coverage. I told her that I would check with my agent. When I called my agent and told them, they said thats too low, Im not even sure if we have that kind of coverage they said they would check and call me back. They didnt even know I had that kind of insurance. Someone called me back and said thats what I have and thats it. When I asked to speak to Davis Munson, they said he would call me back and he didnt. I had to call him again and again to speak to him and he said thats the insurance I have and theres not much else. I told him that as an agent, he didnt do his fiduciary duty. I feel that he didnt look out for my best interest and he didnt explain anything to me. He said he will look in to it and call me back. Its been a week and he never bother to call me back and I have been calling him everyday and the person who answered the phone kept on saying he is busy and he will call me back but he never did. I called him again yesterday and the person who answered said since David Munson is waiting for an underwriter to call him, its not even worth talking. Basically even after all this happening he still isnt doing his fiduciary duty. Not giving me any advice. How would you like it if your house burned down and all you have is one thousand dollar coverage with one thousand dollars deductible? I feel like an agent like this can ruin someones life!
Excellent service by the office manager, Lamara. She has gone beyond what I have requested each time Ive contacted her.
David has been our agent for the past 6 years and Ive never had an issue. His staff is always helpful and responsive when needed.
We have consulted with David and his team over the years and have always appreciated their service and advice. Definitely recommend to anyone in the Bethesda area.
Love this office! Very friendly and expedient.
I was given all kinds options to choose from to improve coverage.
Great customer service!
Very helpful courteous and prompt