After going to u-haul and not being able to receive a truck after waiting 3.5 hours even tho I reserved it a week ahead of time . My budget experience was pleasantly refreshing and customer service was excellent. Picking up and Dropping off the truck was a hassle-free experience! Would recommend budget to everyone!
Nancy and everyone here are the best! Clean trucks, honest owners, and great to work with (Ive been renting exclusively with them for the last four years), and never been disappointed.
We made a reservation, and reserved a flight from Pittsburgh to Chicago ONE WAY, only to be told initially there was no truck the size promised but they would have a larger truck available shortly for the same price, well needless to say we returned only to be told there was no reservation and they couldnt help is! Really, one way ticket to Chicago, and trying to get belongings to Pittsburgh with no truck! What a nightmare! Now what Budget? I hope you guys get this straight TODAY !
Booked a truck for moving, got a confirmation of the truck/pickup location/drop off location. Got a call 2 days before I was planning to move letting me know that they do not have a truck available at any location near me. They confirmed a reservation for me and then backed out. I called and nobody cared or offered any solution. Now I am scrambling to find a moving truck 2 days before I move. Terrible service.
If I can give them zero stars I would. they charged me for 4 gallons of gas saying I didn’t put gas back on full. when clearly I did, my mistake was not taking pictures and leaving without going over final charges because I was in a rush, I would never do business with them again. #RipOff
Made it easy to rent the truck. Very nice people to deal with.
Great spot to rent a budget truck! Vehicles are in tip top shape.
I reserved a truck and was running 1.5 hours late. Jim called and was extremely rude and said that he has to leave early and they wont wait. Their hours are to 11am he wants to leave at 9:30 am. Very rude and disrespectful!
Good job!
Rude people
Nice