Aubrey is awesome. She went above and beyond to not only get me insured but also educating me in what different options were available. She was patient as I constantly had something going when she called.Thank you for you kind and courteous assistance. I Look forward to working with you some more.
I worked with Aubree on an auto policy quote. She was super attentive, detail-oriented, and quick! She even helped me bundle my renters/auto policy which saved me a couple hundred dollars. I would absolutely work with her and her team again.
I appreciate an agent that is communicative day/night and provides advice on the policies to help you understand. To work with your hectic schedule to address concerns to put your mind at ease. Thank you Christian/Nevic
This office has always been great to deal with. They are very professional and knowledgeable about various insurance needs/coverage and my premium was affordable for me also.
I love working with Aubree and her team. I always have a great experience with Allstate!- Tiffany
Christian and Nervic deliver an exceptional customer service experience. Their knowledge of insurance products combined with timely response and ease of accessibility are why this team excels.
The agent I am working with is courteous, professional and knowledgeable. I love the customer service and responsiveness! Excellent all around and extremely pleased with Allstate.
I have a good repor with my Allstate agents. They’re very helpful
My husband and I have been Allstate customers since we were 16 years old... a total of 36 years! So that is telling in itself. Strategic Insurance Agency has been our agency for the last several years and they have always provided us the best service. They are responsive, professional, and always try to get us the best rates. They always make me feel like they know who I am whenever I call. Special shout out to Nervic who has helped me on many occasions. Thank you for all your help! I feel like I am in good hands with Allstate! :)
Aubree is awesome - very knowledgeable and makes an effort to be as personable as possible.
Ethical and professional They knowledgeable of their products, well explain, they answer all of my questions
Aubree worked with me to get the best coverage while staying within my budget! Quick response to any inquiries.
I have Allstate car insurance and renters insurance! I had a problem with them once. And they fixed it right away! I have been with them for years. I would recommend it
Saved money coming from a major company with same policy for homeowners. Pointed out some suggestions for insurance I should have had for life changes. Now I am having them get my auto insurance as well. Thanks guys!
The lady in charge never returned the call, i called 3 times for an estimate ... 😰 I give her my information, i have state farm and Im trying to change to allstate
Nervic was absolutely helpful all around. She helped me get the best quotes for both of my vehicles car insirance. My dad referred me to them because he too was very satisfied with their professionalism and assistance in getting the best quotes for his home owners insurance. i highly recommend this place.
Christian and the team at Allstate were nothing short of spectacular. They answered all my questions and provided outstanding customer service. I highly recommend them for any auto, home owners or life insurance needs.
I give five starts for Strategic Insurance Agency, especially Nervic and Lizbeth for their effort and dedication. I had flood in the basement and filed the claim. However, there was an error on the effective date so that the claim center immediately denied my claim. While I was dealing with disastrous flood, it was agonizing to fight Allstate. I contacted my local agent, Nervic and Lizbeth. They stood by me and coordinated it with the claim center throughout the process until it got approved. They provided professional and personal services to take care of customer. I appreciate it and I am happy with their services.
I highly recommend Christian, Nervic and their team to anyone in search of an insurance agency partner. They provide great customer service and take the time to inform you on the products that best fit your needs. I appreciate the fact they dont just try to sell you something you really dont need. On top of that they are truly nice people!
The accident was a tragic incident. My wife was hurt and still healing. Allstate, my agency, my claims rep, and claims adjuster were there all the way helping out. From the first phone call they stayed in touch via phone, letters, or email. The made the entire process painless. They followed up and saw that we got everything we needed. They didnt try to nickel and dime us out of every penny they could, but instead made sure we got a very fair market value of our vehicle which was totaled. I can not say enough good things about the entire experience with Allstate. Have been a customer for over a decade and will never consider changing companies or agency.
I was a pleasure obtaining insurance coverage from Mrs nervic. She was very attentive and well informed. She answered all the questions i had and was able to taylor a home and auto policy to fit my needs perfectly. Dont let any other insurance company tell you THEY cant or they dont just to sell you what they want. Your paying for the coverage of your choice. Shes not gonna let you sell yourself short. Remember its your money its your choice. Extremely satisfied. Joe Elias
Im very satisfied . Because they always answered my questions, excellence service.
Great service, any time a have a question I don’t hesitate to call, they are professional and always ready to help the customers!!
Visited the office to ask about life insurance. The financial advisor was extremely helpful and made the process much easier than I expected. The staff in this facility is always very helpful and attentive.
Simply amazing customer service! Everyone at this Agency is extremely helpful and always responding in a timely fashion. Thanks guys for the outstanding service.
Amazing Agency! Knowledgeable, respectful and takes care of my request in a timely manner. I am very pleased with the service and I highly recommend this agency to my family and friends.
I dont write too many reviews, but with all the emails and phone calls Leticia Carreno had to deal with to answer all my questions, I had to share my experience. She was very patient and answered every question. She not only knew the answers, she explained them very well. I would recommend her to anyone looking for insurance.
I am grateful for the excellent attention I received here. The staff is always willing to help.
I recommend Lety Carreno because she is very helpful and knowledgeable. She’s always available and has great communication skills. Making her your agent would be very beneficial.
I’ve been with Christian Andalcio Allstate office in Berwyn for two years now. What we need as customers is an agency that will pick up the phone and answer all of our questions when we need help.Christian Andalcio’s office has been there for me when my car died from a bad alternator, they sent a flatbed tow truck to pick up my SUV and delivered it to my dealer for repair.They gave me great discounts for combining my home and auto insurance. I highly recommend Christian Andalcio Allstate office to my friends and family.
Very friendly and professional. I highly recommend this location.
No thw place some people who work in this company have great costumer services they willing to help
MY BUSINESS WITH LETYCARRENO WAS MOST WELCOME AND BENEFICIAL TO ADDRESSING MY AUTOMOBILE INSURANCE CONCERNS...SATISFIED RESULTS.
Every time we call our agent Lety Carreno we receive great customer service. She is very knowledgeable and is always there to help.
Very happy with Strategic Insurance. Lety Carreno is very professional, friendly and always very helpful with inquiries or concerns that I may have. Highly recommend them. Thanks.
I love the service at this location. Letty Carreno is the representative that takes care of me every time I have any questions, or need anything done. Its a very friendly and professional atmosphere. You cant go wrong with All State, especially with the outstanding service given. I definitely feel like a valued customer.
This Allstate location is always friendly, extremely helpful and knowledgeable. I have called several times over the years and anyone I spoke to was able to help me. Keep up the great work guys!
I have been with this Allstate office for 10 years .Christian and Lety are the BEST!! They are always available to answer my questions and make sure I have the RIGHT coverage . I recommend this office .
Lety Carreño by far the most knowledgeable and trustworthy insurance agent I have dealt with. Extremely professional, definitely sticking with them!
Super helpful with everything and always tries to get us the best deals possible would tell all my friends and family to switch over
Keep up the great work! My agent Lety C. Is the best any issue or question I know I can count on her for a quick response thanks Allstate.
Strategic Insurance Agency handles all of my insurance needs and I could not be happier with them. On the rare occasion that I have had a problem with my insurance or needed to make changes, they have responded to me immediately. They make sure that all of my policies are up to date and provide me with the coverage that I need. I highly recommend them.H. Winslow
This is my second year with Strategic Insurance Agency after spending over 40 years with Farmers. I cant tell you how wonderful it is to call and have ALL your questions answered in a polite and informative way. Lety is always patient no matter what the problem or question. I cant recommend this agency enough!!!
I came from State Farm insurance to Allstate insurance and have been very pleased with their service. I can personally say that Allstate agent Lettie has gone over and beyond with getting the best price, I actually pay cheaper rates for full coverage insurance and renters with Allstate then what I was paying with State Farm.
I had the best experience at Strategic Insurance Agency. The agent led me through the entire process and made me feel at ease and confident about my insurance protection regarding the homeowners, automobile, and business policies I purchased. I would highly recommend this agency to anyone that is looking to buy insurance.
Licet Bucio is very nice and helpful super nice explaining everything so nice .
Great insurance office . Always Very helpful and quick to offer assistance. Most of our interactions are with Maryam and we are always satisfied ! Highly recommend them for all your insurance needs
Always great customer service from Allstate agent Lety Carreno. Extremely helpful and professional. Her knowledge is a clear result of years of experience and greatly appreciated.
Walked in to this agency for a quote on my cars and home, After leaving the agency I felt like i had made an excellent choice. The staff made the process very easy. I would definitely recommend this agency to all my friends and family.
I been a client with Allstate for a few years now, Lety Carreno has been our agent and has always taken great care of us, always available when we need her assistance. Great customer service and very professional.
We have been with Strategic for many years. Our agent is Maryam. She is an excellent agent. She is very attentive and answers all your questions. I highly recommend agent Maryam for all your insurance needs.
Excellent Customer Service and everyone is so professional and friendly. Spoke to Licet Bucio and she answered all my questions about my policy. Will be recommending to my friends and family.
Lety is great! They all are very helpful and make you feel like they care
Lety Carreno has been amazing with me and my family. She provides great service and assists in reviewing what would be the right coverage for our home and vehicles. She has assisted my family members with explanation in Spanish. She is a great asset to Allstate and agency. Thank you much. Romi :-)
We take pride in educating all of our customers on the importance of having the right insurance coverage. Year after year we have successfully protected what matters most to our Allstate Family.
Our agent, Lety Carreno is very knowledgeable on what she does and was able to address all our concerns in a manner thats easily understood.
We been dealing with Stragetic Agency (Allstate) for a few year great customer service by Maryam keep up the good work
I have been a very satisfied Allstate customer for many years now. Lety Carreno has been helping me since the very first time I called asking about auto insurance.Every time I have a question or request; I email because I don’t have time go walk in. You can imagine how many questions I have if we’re communicating through email. Lety has always responded to my emails, answered all my questions and made it super easy to make changes to my policy. Especially when I purchased my first home :)I highly recommend Allstate but more so I highly recommend this Allstate location!Ask for Lety Carreno!
Profesional and prompt service, always helpful in finding cost savings discounts, very freindly customer service and agent staff are very kind.
I was going to leave but Maryam convinced me to stay. She treated me like a human being. Maryam you are great!
Amazing service! Couldn’t be happier with the way the agency handles all of my request.
Very Good Service my agent is Mariyam Hamed I recommend her she is very helpful.-Asad Ihmoud
My car was involved in a hit and run on April 14th by April 23rd my car was ready I want to thank you guys very much for everything you have done everything was done in a timely matter.A rental was ready for me on the same day. Strategic Insurance Agengy has amazing customer service and I really appreciate everything everyone did to make me feel comfortable during this traumatic time I would like to also thank Lety Carreño for her amazing customer service.
In order to get a copy of my policy i need to stop in!im sure they do it so they dont lose people to other companys.its a stupid rule.They come up with stupid excuses of why they cant send it Our system is downReally, are you serious?DO YOU HAVE A PRINTER? DO YOU HAVE A FAX?
I been With this agency for over 10 years now, When they say there going to call you back you will get a call back, unlike other places.
I been With this agency for over 10 years now, When they say there going to call you back you will get a call back, unlike other places.
Strategic Insurance Agency values its customers. When I called asking for assistance without an appointment, the owner stopped what he was doing and went beyond the call of duty to help me.
I am super satisfied with the help and good professionalism of the staff of this agency, I recommend it 100%. They offer a good service and they solve everything very quickly.
Olga helped me today with my home insurance questions thank you Mrs. Olga
Manuela Graterol attended to me and gave me a very professional and friendly service and if she answered all my questions and doubts, and I received a 100% professional service, and I have recommended to all state to all the people I know, and thank you for being my insurance company,
Excellent quality of service, timely attention, problem solving and communication without barriers, despite current circumstances. I recommend them 100%.
Very kind and explain well what one wants to know, thanks Olga Hernández for her service
Excellent customer service. Always willing to help the client with the best attitude. 100% recommended.
100% Recommended, excellent attention, efficiency and speed to solve my problem!
Excellent Service !!! ❤️