Brandon was amazing with a full store by himself.....amazing customer service definitely will hit him up for all our Verizon needs!!!

Fantastic service, quick easy and friendly! Thank you Ryan B!

Brandon Dougherty assisted my father and I this morning for approximately 2 hours. He took time to explain things to us, help us understand, he called customer service and corporate for us. He definitely went over and above!!! During this time 4 other customers came and he went out to assist them as he could. He also got two deliveries. During the entire time he remained pleasant and patient. He is Wonderful!!! Thank you so much!!!

Ryan was very helpful and had a lot of patience with me!! Hes a very polite young man and Im glad went there

They are always willing and able to answer my questions.

I was having a big issue with my current provider and I was fortunate enough to come to the Berwick store which was very convenient for me. Im an older woman who isnt as knowledgeable with cell phones and was blessed to have a helpful, patient, kind, smart young man named Brandon to assist me. He is truly an asset to your company and he should be recognized for this.

Gentlemen that waited on me was pleasant put my screen saver on my phone. Chatted with me while doing it

I had one of the best experiences with Brandon at the Berwick TCC store. He was helpful, answered my questions, and offered a better plan which will lower by Bill and be a huge help at this time. Awesome job Brandon!

The new guy Julio did a great job! Almost hard to call him new because he seemed to fix every issue I had with my phone when another store had high tenure employees that werent able to help me at all. Very happy here!

Brandon was so helpful as he always is, I truly appreciate this store and its workers. Brandon is fast, knowledgeable and caring. Hes always quick to get you fixed up and out the door so he can attend to the next customer. Highly recommend!

I always do business @ the Berwick Verizon store for my cell phones & Brandon is awesome! Hes always very courteous, friendly & helpful. Im not that tech savvy, especially with upgrading my phone, & Brandon takes the time to set things up, answers all my questions & explains everything new. I really appreciate doing business with somebody like that because he goes out of his way to make sure Im all set up. Brandon is a big asset to the store & an exceptional employee. I always make sure hes working when I need something.

Brandon is personable, courteous, patient and above all very knowledgeable..... My idea of professionalism.... Enough said.

Monica helped me get a new apple watch while also assisting in setting it up, using the credit from my account to give me some money off, and putting a liquid glass screen protecter on both my phone and new watch! She was super helpful and so nice.

They have awesome patience. Always come here for all my needs. I bought all my phones and they have with all my minor needs. Jon was great today!

Went in to get a new phone and it was by far the fastest I’ve been in and out with not one issue. Brandon helped me out and he was very informative and helpful. 100% recommend

No good customer service was when first opened they spend to much time talking and holding us up

Brandon and Bridget were probably the most personable people Ive worked with at the multiple Verizon stores Ive been to. We worked with Brandon specifically and he made the process actually enjoyable. Very knowledgeable and professional. Went above and beyond to make sure we understood how everything worked before we left. If I could give more than 5 stars I would. I highly recommend him if youre in need of a new phone.

Awesome service at the Berwick location. Helped me out big time. Thanks guys.

We had a great experience! Brandon was a huge help, very knowledgeable and we had a seamless transition to my new phone😊

Brandon is one of the most helpful staff at Verizon in Berwick! He is very professional and kind. He recommended a product that worked very well for my grand daughters phone. He definitely knows how to resolve phone issues. Thank you Brandon!

Julio Is a life saver! This phone is confusing and he easily simplified it for me. Thank you so much!

Thank you to Brandon. He did an amazing job setting up our phones. We really appreciate his kind customer service and great tech knowledge. Thank you so much, Ann and Frankie.

Top notch! People person Jon was awesome

These guys are awesome. Fabulous service from all.

Julio and Jon were very helpful and friendly in setting up a new phone

Picked up a new phone today and Brandon was super helpful. Very courteous, professional, and extremely knowledgeable.

I upgraded from an iPhone 10 to an 11 Pro Max. I also got an Apple Watch and had lots of questions. The customer service was great. Bridget was professional, knowledgeable and very helpful. I highly recommend.

Very lax...the counter clerk, allowed one customer with a flip phone to monopolize and paralyze the store w a million questions about the flip phone.We really felt unappreciated and dismissed.But I was able to get the note 10 I wanted from regional sales!! Thank you Michael!! He even over nighted it...I will always work with His department.No more of these inept locations who really dont care!!

Thank you Julio! Very reliable here!

ALWAYS a great experience!! Getting a new phone can take forever but Bridget helps me with whatever I may need at a fast speed!

They were amazing! Bridget is the best. So patient and helpfully. Will only go to them!

EXTREMELY helpful, knowledgeable, and friendly. I went in with a problem with my phone and they went out of their way to figure out the solution.Unlike other Verizon stores I have dealt with in the past, they were not pushy, or aggressive in pushing me to get a new phone, but took the time to assist me and answer all my questions.In the end, yes I did get a new phone, but NOT because they pushed me into it.VERY happy with this store and staff. This will be my go-to Verizon store from now on!Thanks for all your help ladies.

Very helpful and patient! Bridget is the best.

Hugely disappointing. Would not recommend. I bought an iPhone charger here. It was expensive ($39.99) but it was all they had and I was going on a road trip the next day. It also came with a warranty so I felt, at least they stand by their product. It broke the first day of the trip. When I returned 19 days after purchase to return it, I was told because it was beyond 14 days, my only option was to go through the products website and file a warranty claim. The 14 day exchange policy was not written anywhere on the receipt. The manager, Frank, would not even entertain the idea of assisting me. All he could say was we cant help you. So much customer service and the idea of standing behind a product.

Great customer service. Friendly staff. Highly recommend.

Bridget was awesome. Helped me pick out a. Phone

Really very knowledgeable reps and great specials. Recommend highly!

JULIOS AMAZING!

Not very helpful at all better off going to the main store in Buckhorn

Outstanding service. Best yet at Verrizon.

Better than the Verizon in buckhorn friendlier people

I went in yesterday 3/16 to the Berwick store because my daughters screen was black looking for some help contacting tech support and getting a replacement phone. There was 3 staff and 1 customer. No one came to greet me. I had to walk to the 2 staff sitting at their desk to get help. The woman who helped me was rude and wouldnt make a call for me or help. She sent me away and told me to call myself at home. I was very dissapointed as years ago the service was great and staff were so helpful. You were greeted at the door with the most friendly staff. I wont go in again until staff changes. I was dissapointed.

There is a horse figurine thats hard to find but funny

Trey Burke was a good representative. He is easily aprochable. We had to ask about pricings and not wanting package deals because he tried to sell it, however that is apart of the job.

Brandon helped me out with what I needed done

Brandon was extremely polite and very helpful on my visit today. He is definitely an asset to Verizon.

Typical V erizon store . Went in because of an advertised promo . As usual theres a catch . Only get promo if u add a new line . Why bother . Recommend tryng straight talk, good service and a much cheaper price .

Del Stokes has great customer service skills. During my first visit at the Hinesville location I got a phone that I wasnt too fond of. Went there twice and no one that I spoke with helped me as much as he did as a matter of fact they were quite rude. I couldnt imagine paying for a phone I didnt want. He was very honest with what the phones had to offer and the pros and cons of each. Sometimes its not about the most updated phone but the most durable considering we use it on a daily basis for everything these days. This was my first phone with Verizon and after speaking to the people at the Hinesville location I was reday to return the phone and cut the line. I would suggest to any Verizon customer in my location to see him for their cellular needs.

Verizon wireless is a joke. I am trying to get a receipt for an automatic payment that was drafted from my account and I keep getting a run around. I am waiting for them to turn around and try to tell me I didnt pay it. Why else would they not give me a receipt?

This store is absolutely terrible! Mike and Courtney are two of the most unprofessional people on the planet. Also the manager is very little help as it seems he has no power or control of his staff or assistance to customers as it seems he always needs to reach out to someone else. Shop online or go to Buckhorn. Buyers beware!

They couldnt help me with my phone, so I deactivated and bought Total Wireless at Kmart

Very helpful gentleman waited on me and was very helpful

They are always happy to help but some of their accessories arent good.

This place is great

Good

Fixed the issue

Excellent service

It sucked