Prior to Covid the owner was responsive and staff did a great job. The 1 star is for the fact that I booked and paid online June 29th, 2020 only to be called back to tell me they have no one to do the detailing of my car for June 30th and that he would refund the money they took online fully. It is now July 29th and no refund, texts and calls are left unanswered. Don’t pay them anything online, they will keep your money without providing the service! Now the phone line is disconnected!