The team at Joes Tires is exceptional, honest and very hard working people!This is my go to place whenever misfortunes fall upon my vehicle. Unlike many other tire shops I have been to, they are truly working for the benefit of the customers and not looking to make a quick dollar. They are efficient and mindful of customers time. I dont know how they do it?!If you are looking for a tire shop for your cars or cars needs, look no further! The team at Joes Tires will be there to assist you. Truly a gem to have them in the city of Berkeley!
I recently went in to replace/install new wheels and tires and also had a wheel alignment for my SUV. Great job and service (Carlos and Tito). They had also reached out to me about replacing old lug nuts for out of concern of my safety and others around me on the road. Yes, they were old and needed replacing. Cant beat service like that. Good pricing and job was done exactly in the time frame they had mentioned. I will return to Joes Tires, no question.
If you care about your car, this is about the last place you want to leave it. I watched as they screamed out of their driveway in my car and flew down University with the engine winding out, then returned and threw the transmission back and forth between gears to park it. In the cars history of nearly 250,000 miles it has never been treated as roughly as its time at this place. The front desk and management were apologetic enough but its clear that this kind of treatment to the cars they work on is standard operating procedure. Im being generous giving them 2 stars.
Today I got off work early and headed to Joes based on yelp and google reviews. The staff person said that my tires are still under warranty and that it would take 45 minutes to address the problem. I left the shop and returned 45 minutes later to find several staff people standing in the office chatting and my car parked exactly where I left it. The guy who checked me in motioned for someone to go deal with my car but I had to pick up my child from school so I couldnt wait another 45 minutes. No service. Super frustrated to have lost an hour I really could have used. Note in case your time is valuable too.
Excellent customer service. When I arrived I was met in the parking area by Tito. Who explained to me that he was aware of my appointment and precede to work of car. Seamless!!.good job boyz!
Came in for a pre-purchase inspection before purchasing a used car from someone off Facebook Market place. They did the inspection in under an hour and thoroughly explained everything needed for the car. The seller then unexpectedly backed out of the sale and Joes Tires went above and beyond and refunded me for the inspection. I highly reccomend them, incredible customer service. Thank you!
Quick, efficient service for a wheel alignment
Carlos was incredibly friendly and helpful! I dont know much about cars and both times that Ive come in he was very patient and happy to answer any questions I had. Great service 10/10 would recommend!
Big screw in my tire. They had me in and out in less than an hour for under 40.00.
Fast and friendly. I just brought in a tire (loose, I was driving on a spare). I was going to just pick up the loose one and put in on myself as I was in a bit of a hurry. They insisted they install it, and could get it done in just a few minutes. Thank god I did, the tech spotted a shiny big ole nail in the shoulder of a different tire and the sidewall starting to bulge a bit. Their attention to detail may have saved lives.
Great customer service!
I asked a couple times just to have my tire pressure checked but they tried to take my car in for a full repair. Also, one of the associates at the front desk made me as a woman extremely uncomfortable. I will not be going back.
Joes Tires is fantastic! They are honest mechanics and they do good work and they are on time. I hope everyone sees this review and they get a lot of business. I am a satisfied customer and I just had them look at my brakes.
Extremely helpful and professional.
Speedy, friendly service, everything went very smoothly. Tidy, professional space. Will definitely return next time I need tire help! Tito at the front desk was particularly warm and helpful!
Good work and excellent
Polite, clean, good pricing.
Amazing customer service! The staff took the time to explain what I needed and helped me get the best price on parts. They were very flexible with accommodating my weird work schedule and did the work very fast. Special shout out to Carlos who was super friendly and helpful! Highly recommended!
I had a flat tire that I couldnt replace myself because I had aftermarket rims that wouldnt work with the factory tire changing gear. The manager was super helpful and the staff helped me identify that I couldnt use the spare with the lug nuts that I had and luckily they had spare set of lug nuts so I could be on my way. Thank you so much!
They are very nice and did a good job in repairing a puncture in my tire, without trying to rip me off by selling me a new tire. They will be my go to tire store for all tire and alignment needs from now on.
This is my go to place whenever I need to get my car fixed. They are very friendly & knowledgeable. Tito has excellent customer service. He is always pleasant.
Great service, very fast and perfectly honored the appointment time. Ill be returning for sure.
Car feels like new! Got new tires and an alignment, they were very professional. I have had alignments before and didnt really notice, but I think they actually did a great job on this one, the car drives noticeably different. I honestly did not shop around much, but I think what they were charging was fair and no surprises at checkout.
I came in to repair a tire with a nail in it. They said it would cost $35. Got there, they took the car inside, looked at it and said it was not repairable and tried to sell me a new tire. I said no thanks and left. Didn’t really believe them.Took it to Orozco the next day and they fixed it while I watched in 5 minutes for $25. They laughed when I said I had been told it was unrepairable. It was clearly an easy job.I won’t be back to Joe’s. Watch out they don’t try to sell you what you don’t actually need.
Excellent, prompt and friendly service. Clerk took time to review my records for any recommended services. Highly recommended.
We went there with a slow leak and they told us it wasn’t fixable sidewalk puncture and had ordered a new 190$ tire already without asking us first. They tried to pressure us into having them fix it but we left to Dons tires down the street. Their diagnosis: nail puncture and fixed it for 35$Not okay to cheat customers like that.
2018:Great Guy. Best deals and service when it comes to tires.2019: Came for Oil Change. Got an appointment instantly. Also got my undercover protection tied up and free tire rotation. 😊2020: Did Oil change and alignments. My car rocks smooth again. 😊😊You come here and get disappointed. That never happens. Best place for you Car Care.
They are a good solid local tire store. I bought my tires from them 2 years ago and their prices were almost as good as the big box stores. I just took my truck in today to have the tires rotated which they did quickly and at no charge. Good service, and good prices!
This place earned my business with just one visit. They were pleasant from my first call to when I drove off their lot.Joe’s was recommended to me by an East Bay mechanic and I’ll be doing the same for all things tires
Wow wow wow!Just go - they are great!They saved my a-- after a surprise flat, quickly, super nice, and their customers were fun too - met some legends while waiting who struck up conversations and really made the short wait even shorter.Ill be back for all tire needs!
Excellent service. Highly skilled staff.
I was on my way to San Fransisco from Sacramento and my tire got a flat. I had to change my tire but wanted to fix the one I had. I called Joes tires 15 minutes before they closed and explained what happened. I asked them if I could come by and could be there in 10 minutes, 5 minutes before they closed, to which they happily agreed. They stayed after hours to make sure I was taken care of and they did an excellent job. I would highly recommend coming here.
I had a slow leak in my tire, so I called and got a same day appointment. They were affordable, super nice, and quick.
I went there on a Sunday with no appointment. Gabriela checked me in and was amazing. I had a nail in my tire. They fixed it in 30 minutes. I was really impressed with the service and the price was right. They won my business for years to come.
Joe saved the day for me. Im 2,400 miles from home, I got a nail in my tire on a Saturday night so its now Sunday when few tire store are open. The very friendly guys at Joes made it no problem, taking care of it in less than 30 minutes. Yes, I know I lucked out with them having a technician just finishing up when I got there. But still the kind treatment was exemplary and I am grateful.
Amazing and friendly service! We had a tire repaired on a Sunday, was very quick. Comfortable waiting area. Best tire shop I have been to so far!
Its a shame I have to revise my review, but my latest experience is totally unacceptable.Ive patronized Joes Tires for the past two years or so. I even wrote positive reviews on Yelp and Google, like the owner Jose requested.I brought my car in on a Sunday to have the tires I purchased here rotated. I was told they couldnt get to it for at least an hour but I was in no hurry so I dropped the car and got some lunch.I got a call about 70 minutes later saying they couldnt and wouldnt rotate the tires because theyre so unevenly worn. I was told that even though you did the rotation every 5,000 miles, you should have had two alignments done during that period and thats why the shoulders are wearing more quickly. Okay, so why in all the times that I brought my car in for rotation did no one mention this?I had an alignment done when I purchased the tires here originally, but not once since then did anyone mention I needed an alignment, and I certainly never rejected the service. Ive only ever had these tires serviced by Joes Tires.Now Im being told I need 4 new tires, and luck would have it, theyre having a buy 3, get 1 deal at the moment. Why on Earth would I continue to do business here when they clearly dropped the ball? Jose couldnt even be bothered to respond to my email.They dont have the best prices, but despite this I was happy to come here to support a small business, but they arent even! Theyre owned by the stealership, Toyota of Berkeley.Save your money and go to Costco, or if you want to support an ACTUAL local business, Dons Tires.Previous review:Ive always received super prompt and friendly service from everyone here. I could probably save a few bucks buying from Costco or Walmart tire centers but have you ever tried to pop in for a tire rotation there?! What a nightmare. Joes Tires always has time for me and any wait time is negligible (Trader Joes is right next door, get some shopping done). I drive 40-50k miles a year, so getting my tires rotated regularly is a must. In the year Ive had my latest set of tires from Joes Ive had them rotated 7 times(!) free of charge with no appointment necessary. Seriously love these guys (and lady).
Super reliable tire replacement center, but be warned, they will always try to sell you a set of tires. LOL
Super friendly and knowledgable staff. I brought my car in in the morning and picked it up that same afternoon with the new tires installed. Wonderful service and highly recommend
I didnt get what I paid for and they knew it so they gave me my money back. Will you be that lucky?
I had a flat tire and needed an oil change the same day I needed to drive to Portland for a new job. Joes Tires staff (Gaby especially!) were very accommodating, helpful, and had fast service. Would recommend to a friend!
This is my new tire place. Gabrielle was wonderful as they showed me my damaged rim and explained all my options. Great service and price.
This is one of those places you go where its obvious they care about the customer experience. Quick, accommodating, friendly. I cant necessarily speak on the cost relative to other local options but its a nice experience (considering I had a nail in my tire).
I called many places and I always end up at Joes tires. Honest quotes and quality service for car maintenance.
I called about snow chains. They found what I needed, told me the price, and said that they would show me how to put them on and take them off. They have been very helpful.
Definitely come here
Went in for tire patch yesterday for a nail in my tire, I received a call from them that my tire was ready and repaired, I went to get my car, drove to work, and a co-worker told me my tire is still flat... NOBODY TOOK THE NAIL OUT! And my tire is flat again...
Jose and Gabriella were very helpful to me during my visit for a wheel swap. The service was excellent!
This guys took great care of my car, thanks for your attention and great coffee!
Great service, reasonable prices.
Excellent service. Fair pricing. Clean waiting and restrooms. Recommended.
Great service. Got my tire patched here and it was cheap, quality work. Friendly people too.
Fast, reasonably priced, super friendly! THANK YOU for being open on Sundays, you saved us from having to ride on the donut back to the south bay.
Joes Tires is an excellent place to purchase tires and get an alignment. The techs are knowledgeable and have the know how to get the car into spec.
I got a flat tire early afternoon on a weekday. Joes said they could fix it same day if I brought it there at 5pm. Showed up at 5 with the tow truck only for them to say they couldnt do it. Luckily, the tow truck driver was in the know and took me to Orozcos in Berkeley where they fixed it in about 20 minutes and didnt even charge me for labor.
They’ve fixed a tire in 30 minutes(nail). The service was good, the price was fair
They were able to fix my tire even though they were super busy and about to close. I really appreciate their customer service skills and great work product.
Great service. Very fair pricing. Fixed a flat for no charge, and werent trying to sell me a new one. If you want fast, fair, honest service, this is the place. To top it off, they are nice guys to deal with (respectful, which isnt always guaranteed as a woman buying car services). Waiting room with wifi.
Really fast and helpful staff. Will be going to these guys for all tire stuff from now on.
Great and honest service! I know my car is in good care.
They told me a single tire change would take 1 hour, but it ended up taking 5. I called back multiple times to check the status of my vehicle, and each time they said it was almost finished, but that was obviously not the case.
Fair and very helpful. Great experience.
Fast, friendly, Wi-Fi, good prices.
Helped me out last minute on a Sunday and got me down the road to my daugters Birthday. Ty. Danny and crew.
Work has always been finished in the time they specified and I have never had to go back to get something they worked on fixed.
They fix anything tyre and alignment related...except for peoples terrible driving habits lol
Reputable tire shop.
Good service
Extremely helpful.
Friendly and honest service
Took them almost a week to replace timing belt/water pump and I had to have it done again 20k miles later cause they did it wrong.
Didnt give me back my wheel locks after service.
Great service
Jose is wonderful!
Great !!!
Fast service