Ive used Rug Wash two different occasions now - for a Persian rug and to steam clean my couch. They were very knowledgeable about the age of the rug and all the details. Even informed me that the only challenge to steaming these types of rugs is that while theyll be clean as new, the red may bleed into the white lines that outline the rug, making them look a little more pink. We went for it and sure enough just the outside lines were a bit pink, but Ill take that over a dirty rug and appreciated the heads up. As for the couch, we had rented our house out furnished to a seemingly nice couple last summer while traveling...they let their sweet, but huge shedding dog essentially make it her bed. They didnt care to remove any of the fur (among other things), which was course and deeply embedded into the threading of the couch. We tried using our Dyson, then a commercial grade car cleaning vacuum (that we happen to have) and with lint rollers - nothing was getting it all off. So we called Rug Wash and they did a fantastic job! Super professional, even offered to clean the decorative pillows that also had fur (and whatever else) on them. Well be using them again for a couple other Persian rugs we inherited to sanitize them and give them a fresh smell/look before baby arrives. Highly recommend.

They are experts at rug repairs and restoration. Our rug needed fringe replacement and serious deep cleaning and I can say they did magic with it. Rug looks perfect with new fringes, I am very satisfied.

Definitely the best rug repair service Ive ever used and heard of. great job done.