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Taylor Rental Berea
1390 W Bagley Rd, Berea, OH 44017, United States
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Taylor Rental Berea

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Pe
Review №1

I had a wedding this past weekend in our back yard. We rented tables, chairs, a dance floor, linens, goblets, a margarita machine and silverware coming to a total of a little over $1500. Upon receiving the linen getting it home and setting it up we noticed stains on several of the table clothes luckily for us with centerpieces and garland that was going down the center we were able to cover them up. One of the stains was on the table cloth for the bride and groom roughly 10 inches in diameter. We informed the company of the stains that were already in place at the time of drop off. A few days later probably after sitting at the company from Monday morning to Wednesday the linens were washed there using vinegar. Whomever is responsible for the cleaning of the linens gave us a phone call. Informing us we would owe a total charge of around 160$ to replace the stained linens. She also said to us she could not believe that people used the napkins as napkins. She complained of a smell of mildew as well. Seeing as to the fact that we returned to linen less than 24 hours after the party had ended I do not understand her complaint of mildew..... The contract states customer agrees to pay for any damage to or loss of the goods, as an insurer regardless of cause, EXCEPT REASONABLE WEAR AND TEAR. In what universe is this woman from where stains on a table cloth or napkin are not reasonable? Even when we saw the stains already on them we made it work. For goodness sake when we were setting up the dance floor it had mud and shoe prints all over it. I had to mop it before I could use it. Then afterward before packing it away I cleaned it with Lysol. I am a former girl scout we leave things better than we found them. My family prides itself on taking care of the things we have. She said to us in addition I havent even counted the silverware... Then count it we did and put it in the containers clean. Side note the men who helped load the truck were absolutely wonderful at their job. Fast and efficient wonderful at loading and organizing things to fit in the truck perfectly. Also at drop of they were helpful it was all hands on deck.

Je
Review №2

We rented tables chairs table cloths napkins and silverware. Some of the table cloths had stains. We could handle that however they charged my parents for the linens to be re-purchased saying they were returned in deplorable condition. Six napkins out of 110 were stained with barbecue sauce as we served ribs and pulled pork at my sisters wedding reception. They proceeded to charge my parents $160 plus for the linens. The woman at reception was extremely late rude to my mother and told her that the linens were moldy and mildewed. The wedding was on a Saturday and we returned everything on Monday nothing was even put into bags until Monday so there was no way it molded while in our possession. These charges and allegations were made a week after the wedding. Needless to say we are displeased with the way we have been treated as our family has done business with this company for over a decade.

Re
Review №3

Called two days in advance to reserve a buggy and when we went to pick it up an hour before our pour, they told us we have to have an Ohio license to rent. We told them ahead of time on the phone we were from Michigan. We were very lucky Sunbelt had one available about 15 minutes away or else we would have been completely screwed today. Cannot believe they wouldnt rent to us with a valid license from Michigan.

Br
Review №4

Helped set up a recent event who used this company. The linens were stained (obvious wine and food stains) and faded when removed from bags. Now reading their responses to customers’ complaints and their inability to understand that their linens will be used at an event and aren’t for show, I can never imagine recommending them to anyone for anything.

Ka
Review №5

Worst experience ever!! Rude, unprofessional and petty people who verbally offended my family. Frankly, lazy trash is what comes to mind . You’re better off setting your money on fire than renting from this company. I look forward to their petty response to this.

CA
Review №6

The childish rebuttal of the company under the review left by “Peggy Sue Johnson”, is worth reading. It clearly goes to show how unprofessional this company is. I will be looking elsewhere to rent!

Lu
Review №7

Great service and fair pricing been using them for years.

Je
Review №8

Called and wanted to rent some chairs for a party, lady I spoke to said I could just stop in to pick them up. Website says open till 2 on sat. Arrived at 12:30 to get chairs and they were closed!!! Called and left message.

Pa
Review №9

Recently rented tent-tables- chairs-heaters -coolers and much more for a backyard wedding.These people couldn’t have been more professional.Very easy to deal with and went out of their way to be helpful.They did everything they said they would do.Highly recommended.Don’t go anyplace else.Paul Bouffard

Mi
Review №10

Good staff good pricing.

Al
Review №11

Efficient, well run operation. Reliable equipment. We rented an excavator.

Du
Review №12

Good customer service will help you any way they can . been using them for years and will keep using them for many more years.

Sc
Review №13

Same awesome people have been there a long time, always a good experience.

Te
Review №14

Excellent people,quality equipment

Mi
Review №15

Great people to deal with

El
Review №16

Good people

Ri
Review №17

Great service

Sc
Review №18

Very helpful staff!Very accommodating!

Mi
Review №19

Always a pleasure to do business with. 👍👍

S
Review №20

Rented a hydraulic trailer to move my Snap-On tool box.. Worked great.. they even loaned me the correct height ball mount..

aa
Review №21

Taylor Rental of Berea is awesome!! We have done business with them and every interaction is fantastic. They take very good care of their equipment and the entire rental experience was wonderful. If you need equipment, chairs, tables, or practically anything just rent it instead of buying and Taylor will take great care of you!!

An
Review №22

Friendly staff, quick service, clean rental truck.

Ja
Review №23

I could not have asked for a better experience! I needed to rent chairs for my wedding ceremony and needed them set up and taken down. From the first phone call, through the end, Linda was always very prompt in returning emails and made some very helpful suggestions about things I hadnt thought of. Bill and his crew were also fantastic! Prior to the wedding, I stopped into the store with a diagram of what I was thinking. I met with Bill and he suggested we drive to the location so we could look around and get on the same page. At the location, we looked around, he asked some questions and I left it in his hands. Our ceremony was beautiful!! Bill and his crew transformed the pavilion we rented out into a beautiful space for a wedding-I could not have been happier! If I ever need rental services again, they will be my first call!

Ja
Review №24

Lot of good things to rent. We rented a flat bed trailer for a float in a parade. Worked out great. No issues.

Do
Review №25

Been going to Taylor rents for the past year now and I couldnt be more pleased with the quality of service that they provide. 10 Stars

Da
Review №26

Great staff and good prices

Sa
Review №27

Excellent truck with ability to return on Sunday.

Je
Review №28

Great company to deal with. Have rented from Bud for nearly 20 years.

Ch
Review №29

I rented a sod cutter over the weekend. Their friendly staff was very helpful with showing how to use the equipment, loading and unloading it from my van, included ramps at no additional charge and included operating instructions

Review №30

Guys working are super friendly and helpful

Ro
Review №31

Good equipment and service

Ri
Review №32

Reasonable prices, good rental selection and helpful staff.

Ka
Review №33

Taylor Rental is my familys go-to for party linens. They have great pricing, great customer service and most importantly, they can accommodate us when we call last minute.

Di
Review №34

Idiots

Ju
Review №35

I was unable to rent a tiller because I live 37 miles away. This place is a joke. I will not be using them at all for any of my upcoming summer projects

Ja
Review №36

Good 2 go

Ga
Review №37

Helpful people, the equipment seems to be in good shape. I will go back.

Ro
Review №38

Great Place always fast and really nice. We have been doing business with them for over 8 years.

ke
Review №39

Seemed to have lots of items in stock including trailers and hitches

An
Review №40

The prices are very reasonable and variety of choices

Ly
Review №41

I called to ask them to provide a certificate of insurance. When I explained what I needed and why, the woman I worked with said, Lets just cancel it because I dont have time to deal with this today.

Jo
Review №42

Little expensive for the sewer camera rental

JI
Review №43

Great service friendly staff

Li
Review №44

Great service

Ge
Review №45

Great service

Pa
Review №46

Friendly

Information
13 Photos
46 Comments
4.5 Rating
  • Address:1390 W Bagley Rd, Berea, OH 44017, United States
  • Site:http://taylorrentalberea.com/
  • Phone:+1 440-234-7200
Categories
  • Party equipment rental service
  • Equipment rental agency
  • Furniture rental service
  • Lawn equipment rental service
  • Tent rental service
  • Tool rental service
  • Truck rental agency
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:8am–2pm
  • Sunday:Closed
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