Keith and the team have always been very quick to respond to questions or changes in my policies. Very refreshing to be able to consistently get in touch with someone who has the answers you are looking for. Keith has also made adjustments to the policies to save me money and offer better overall coverage but has never pushed anything we don’t need. Have been very happy with the service for several years now.
I like Keith in their business state farm because when you don’t have the money right away they are waiting on you they always there to help we’re any situation and I really appreciate them they are good for my business and good for anybody else
I was shopping for new insurance and my best friend referred me to this agency! I spoke with Steven and Keith who were both super responsive and great to work with. Im very happy with the amount of money Im saving switching to this insurance.
I have used this office for my homeowners and car insurance for around 3 years now. Great rates & super responsive. As a first time homeowner from a lower economic background I had a lot of questions and they were super patient with me. They stayed patient & pleasant even when the first house I tried to buy fell through at the last minute.No problems getting coverage or attitude problems about my mastiff and bully breeds either.Changing my insurance to my new-to-me car from my old car took one phone call and was done in under 5 minutes.Highly recommend!
Keith Wright and his staff are simply amazing. They are always so quick to respond to any/ all questions I have about my policy. They have helped me tremendously in times of need. I will never go with another insurance agency.
Weve been State Farm auto insurance customers for many years now but when we purchased our home we wanted to find someone local who would understand our comprehensive financial needs as a family rather than just individual insurance policy holders. Our experience with Keith and his team has been better than anything we could ask for. Everyone there has always been very friendly, responsive, and provided excellent service to us at extremely competitive rates. The best part is that we dont need to think of all the right questions to ask, wonder if were getting the best deal, or worry that we might have missed something important. We know theyre always on the lookout for new ways to help us reach our goals with increased benefits, lower costs, or both. If youre looking for an extremely professional team that goes above and beyond to find what works best for you then you will be very happy working with Keith and all the other great folks on his team!
I have been with State Farm for a very long time. Keith and his team have made my life easy. When I moved to NC they helped finding an agents down there so the move was easy. When I moved back to Ohio they were there again for me. Any time I have questions they are there to answer. I’m grateful for all they do. Highly recommended Keith and his team.
Keith and his staff are helpful and professional. We were very pleased with their rates and service when we transferred from another company.
Very professional they answer all questions quick service great value
Fast response, called me right back and answered my questions quickly! Great service!
Keith Wright and his team are always professional, courteous and quick to respond to my inquiries. I am a legacy State Farm customer, as my parents always had State Farm for their insurance needs. When I got married in 1985, I convinced my husband to switch his coverage to State Farm. We have been with Keith since our last agent retired and have been extremely satisfied with his agencys service. I am a lifelong customer. I have friends and relatives who work for other insurance companies, but I will stay with State Farm and the great service I receive from Keith and his staff!
Keith has been my agent for about 10 years and is always helpful, responds very quickly and knowledgeable!
Keith Wright and his staff are right on top of your insurance needs. Got me into the best product and right product for my needs. Reasonably priced. When you need them they are right there with you walking you through every step of the way. Hopefully you will never need to file a claim but if you do Keith Wright is who you want there to have your back with quality insurance coverage. If you have your doubts just talk with him or one of his friendly staff members. They are top notch and affordable. You will not be dissapointed.
I switched my auto and home policies to State Farm several years ago. A co-worker highly recommended Keith Wright and his agency in Berea. I have not been disappointed. Each person I have had contact with is highly professional and very responsive. I highly recommend this group for your insurance needs.
Whoever I call I get very professional treatment. They always have an answer to my questions,very polite,always ask how you are doing.I have been with State Farm forever because of the way they handle business.Unfortunitly I don’t remember the girls name in the office this morning but I believe I was able to answer her questions about a Kia Soul. Thank you State Farm for being there for me when I needed you service. Joann kitchen
Keith and his entire staff have been nothing but WONDERFUL!!!! They are all so kind and caring and have treated me like family!
We switched over to Mr. Wright’s insurance agency several years ago when we were comparing prices. We were surprised at how we were able to save money and actually get better coverage for some of our home and auto. I have been incredibly impressed with Mr. Wright’s state farm staff when I experienced an car accident. I called the agency from the site of the accident and Mr. Wright personally walked me through every detail about what to expect. He was very ethical and had a lot of integrity. He also called me later that night to make sure I was OK. It was absolutely top quality service and he won our loyalty right then and there.
We have been insured with State Farm through Keith Wright for many years. He takes the time to explain insurance options and important considerations without making you feel pressured or confused. Keith and his staff have been prompt and thorough responding to our changing needs and claims weve had to make through the years. State Farms coverage, combined with Keith Wrights care has given us peace of mind.
Keith Wright and his assistant Jass are top shelf in my opinion. Always there to help me when needed and extremely nice. They go out of there way to make sure everything is in order and in time. Get back to me in a very short amount of time. They keep good records and always seem to know what’s going on when I call back at a later date.
I have had a positive experience ever since I switched to State Farm. Keith Wright and his team are great. They go above and beyond with their service. They are always available and there to help at any time. Our whole family has State Farm and Keith Wright as our agent.Prior to having State Farm my car was hit. The person that hit me had State Farm. They once again went above and beyond to make sure everything was taken care of and I was satisfied. I wasn’t even their client at the time!!Thank you Keith Wright, your team, and State Farm!!
I have had a great experience with this company....I have been working Keith and his staff for a little more than a year and I am very pleased I just love them and wouldnt change a thing...
I have been very happy with the service I have received over the years. The staff is always prompt with attending to my needs. A great company to do business with.
Keith and everyone in his office are always so helpful and timely in guiding me through insurance transitions and claims. They truly live up to the State Farm motto.
This State Farm office is so helpful and responds quickly to stressful situations
I’ve personally found Keith to be professional in every way, discussing any issue is like talking to a well informed friend that I’ve known for years.He obviously leads by example, as his staff is always professional, knowledgeable and responsive whenever contacted.I’ve trusted State Farm and Keith for years, whether it’s with insurance or investments and will continue to do so.
I have always had a great experience with this company! Just purchased a second vehicle and Jazlyn was able to help me sign up for exactly what I needed! Thank you!
Always there when I need them. Very kind and helpful.
I have home, auto, life and business policies through Keith Wright State Farm Insurance. Keith, Jazlyn and everyone Ive worked with there are responsive, professional and personable. Their rates have always been very competitive. Highly recommended!
Keith and his staff are awesome. Everyone is very professional and personable. They respond quickly to calls and requests and go above and beyond. I have car, renters, life and disability insurance with them and the process has been great every time.
I have been with State Farm for what seems like my entire life. And Keith Wright and his staff have been very responsive to recent changes to my accounts. It is nice to have a good relationship with my agent and to be able to discuss my changing needs as life changes come up.
Keith and his staff have always taken very good care of me. They are very responsive friendly, and thorough. He made sure I had access to any discounts available. When I had to make claims they went above and beyond for me. They personify what a service business should be.
We love working with Keith Wright and his office. Whenever we have questions about adding coverage or anything at all Keith and his team respond quickly and provide thorough information for us. And when we had a claim last year Keith and team checked in with us constantly to ensure State Farm was taking care of us. He truly goes above and beyond to make sure you are taken care of!
I have been doing business with State Farm for years. Keith Wright and his staff have always been most helpful and efficient in any situation that arose from insurance rates to towing. Please consider them for all your insurance needs!
Ive been very impressed with the superior service my family received with Keith and his office. Very friendly and helpful. Much appreciated. Keep up the great work!
I have been insured with Keith for 7 years now. I started when I was with my parents and then when I broke away from home and bought my first house. So my house was covered and so was my car. After that I got a call from an account manager named Cody Shaffer, he spoke with me for about an hour on life insurance. I wasnt ready at the time just because I was in the process of getting settled into my new home but soon after he did a follow up and went deeper into detail on what it meant and I believed in it. So I now have coverage for everything I could ever need and can say I have never been dissatisfied. They also got a new office manager Jazlyn and she is extremely knowledgeable and you can tell that she loves to help people and is always going to do everything she can to take care of their clients. If you havent checked them out already you really should!
Working with Keith and his office is always a pleasurable experience. Whether you are a new customer or someone that has been around for many years, Keith and his team are always prompt and responsive with any inquiries. I trust Keith with all my auto and home insurance needs and would recommend his office to anyone in the market.
Keith and his State Farm team have been a great group to work with. Keith always goes out of his way to make sure our insurance needs are taken care of.We always feel like his staff takes the time to get to know us personally and work hard at making sure we are comfortable with our insurance products. We love Keith and his team!
Over the past ten years Keith and his staff have always delivered quality service, answered all our questions and provided great coverage for our home, auto, and other policies. After experiencing our house fire a few years ago we quickly learned what an amazing policy Keith had put together for us in addition, he helped us navigate the rebuild of our home. We would highly recommend Keith Wright to anyone looking for a new provider!
Keith at State Farm is amazing to work with. He is knowledgeable, personable, and always looking out for our best interests. My husband and I have been very happy with the customer service we have experienced with Keith and State Farm over the years!
Keith and his staff always deliver timely responses to my issues. They are proactive by reaching out to review my coverage to make sure we are appropriately covered and taking advantage of any discounts available. No high pressure sales tactics in this office just a genuine friendly approach in conducting business and customer satisfaction.
I was with another insurance group and my premiums kept increasing. Reached out to Keith Wright and not only has the premiums decreased but the level of customer service has been incredible. Truly having an agency always looking out for my families best interest is a breath of fresh air. Highly recommend this agency !!!Darren
I switched over from another insurance carrier. The team answered all of my questions and was very receptive to my insurance needs. The staff was very professional with a quick turn around time to get this taken care of for me.
Keith and his team are exactly what we were looking for in an insurance company - knowledgeable, great rates, professional, and very responsive when we need them. We have been very pleased in the 8+ years of working with them.
They always answered my calls and helped me out in a fast fashion very nice and pleasant to talk to
Keith and his team do an amazing job of servicing their customers. They are extremely professional, empathetic, and responsive. If you want to work with the best look no further than the “Wright Agency.”
Whether you have known Keith for 5 minutes of 25 years, you can be assured that you will be treated with honesty and respect. He and his team go out of their way to make sure you understand your coverage and enjoy great rates on auto, home and life insurance. Be sure to ask Keith for the Petrovic Rate!
I am really glad I signed up with Keith & his staff, hes a super nice guy and is staff is the same, they are always there to help me. Thank you State Farm, Keith Wright
Keith always goes above and beyond what is needed. His staff is attentive and friendly. If there is an answer they don’t have, they work to find out in a timely manner! We love our State Farm Agent and Insurance!!
Keith is a wonderful agentHe makes good suggestions and is always available for a question or paperwork. His office staff is friendly and professional.
Keith has been extremely responsive and helpful with all of my insurance needs. He takes the time to understand my questions and always responds promptly. I appreciate his professional expertise and responsiveness to my insurance needs.
Great homeowners and auto rates and the customer service is excellent! Keith and his team are always there and ready to help. I highly recommend this business!
Ive worked with Keith and Cody to insure a couple of my properties now. They are absolutely fantastic to work with, would definitely recommend giving them a call.
Keith or the office staff are always available to help with questions. We have our home and autos insured with him and have for a number of years. Always great service
Office manager is always very helpful! Staff is awesome! Great at helping out with whatever you need and making it easy on you!
Keith and his team are A++. We transitioned to State Farm recently and the knowledge, honesty, transparency and responsiveness of Keith made that transition seamless. Throughout the process Keith and his team improved our knowledge of our insurance and improved our overall coverage while doing so at a reasonable price!
Keith and his staff are always professional and responsive. Ive been with State farm for years and continue to do so.
Keith and his team are always friendly and great to work with. He has saved us money and provided great advice for all our needs, home, auto and life.
I have been with State Farm for over 6 years now and never had any complications. I have a renters and auto policy bundle that is super affordable. Kieth, Jazlyn and the whole team there are great. Always professional and very friendly to talk to. I really like how they send the renters declaration page to my apartment complex upon renewal without having to ask them. I always recommend to others to get insurance from Kieths office. Keep up the good work!
Keith and his team are great! Knowledgeable, quick to respond, and caring! Like a good neighbor...
Very friendly and accommodating staff, I highly recommend!
Great rates and great service
Keith and his team are always very friendly easy to work with. Have always had good service from him
Great Service! I have home, auto, trucks, and rv coverage along with life insurance!
Great service and friendly staff. switched because they offered lower premiums on my house/auto insurance.
Ive been with state farm for over 25 years! Always very professional and friendly
Very friendly and personalized to what you need. Always a pleasure to call Keith.
Saved me a ton of money on my insurance, Fast at responding, and makes sure you get everything you need.
Accommodating, friendly and efficient staff.
ALWAYS GREAT CUSTOMER SERVICE!I was so happy to have found Keith Wright. His dedication to customer service is, hands down the best, and should be the industry standard. I have had other State Farm agents but none can surpass his level of service. Cant say it enough, Im happy I found a great agent to look after my needs! Thanks Mr. Wright!
Keith Wright agency is great ! An office that still hold HIgh customer service standards !! Highly recommend
Fast service and friendly personnel!
Fantastic people. Always super friendly and kind. Theyve helped acquire all our insurance policies and now their gathering up our auto loans as well. Keith even came to the house to help explain and complete a life insurance policy for me when my work schedule wouldnt allow me to come to him. I would definitely recommend this office!
Lauren is ridiculously helpful and always responds in a very short amount of time. I never have to go back and forth - I ask for help with something, and she always sends me everything I need the first time. Ive never actually had to go in the office, and I think Ive only called once or twice. I communicate with them almost solely by email, which is super convenient for me. They have helped me with literally everything Ive needed in terms of insurance...new home, new cars, event liability, etc., and it was always super easy to get what I need. I also love that State Farm is one of the few large insurance companies that are Pit-friendly :)
Got a real good auto rate.
Ive had progressive for 3 years, and paid every 6 months to save $70. I walked into this State Farm office and not only were they super friendly, but they were able to save me +$200 a year, and Im able to pay monthly! I now have a local agent that I can call anytime of the day and speak with a real person, the office staff is incredibly helpful, and can always answer my questions. The State Farm App. is a huge +, with Pocket Agent I can manage all of my policies from the palm of my hand. Saving me money, quick, easy, and always there for me- The Keith Wright State Farm office is the way to go! Highly recommend!!
Keith and his team are awesome! They took a confusing and extremely frustrating situation and worked hard to get it resolved. All the way through it, they were very professional and understanding. Im so happy we are with this office.
Keith and his team are very friendly, personable, and professional! Very knowledgeable as well. Received 5 star + service! Highly recommended! Thank you!
Awesome rates!
Keith Wight and his entire staff have been always professional, curteous and helpful!
What a great team - always super professional and willing to help anytime I call or stop by. I saved a ton by switching my policies over and the service is top notch! I highly recommend this office, cant say enough!
Very nice company to work with took care of my homeowners and auto needs. Would reccomend them to family and friends.
Keith is quick to respond to our requests for service and a pleasure to work with.
Best rates around!!
Great insurance
Keith was a real pleasure to work with. Not only was I able to save money on my home and auto insurance - but I now have better coverage than I had before!
Keith and Lauren are here to help. They do everything they can in order to give us the best service around!
Great agency, love State Farm, they will take care of you!
Keith was great at answering all my questions regarding me and my sons life insurance policies. I’m only in my 20s but feel secure knowing that I am taking the right steps with State Farm for our future!