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AutoZone Auto Parts
102 SW 14th St, Bentonville, AR 72712, United States
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AutoZone Auto Parts

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De
Review №1

My break reservoir was empty so I decided to stop by AutoZone and purchase some brake fluid... ... ... ... ... ... ... ... then realized i needed brake fluid in order to stop... ... ... by ... to get... the break fluid. So, instead, I continued driving to the auto repair shop hoping my friend Bob the mechanic hadnt left for lunch yet. Good news was I ran into Bob, in the parking lot, before he left for lunch. Bad news is now Bobs funeral is this Saturday and i can go but i... cant ... stop... by.

Mi
Review №2

ALWAYS have what I need or am looking for. AND, they dont play around with giving older folks a helping hand!

Ti
Review №3

Best price i could find in town for parts for my 2000 prelude. Most of the staff has been really knowledgeable and all have been super helpful.

Ma
Review №4

We already looked up the bulb we needed on Google and AutoZone came up. The site let us know if a couple of options, I e being to pick up immediately. We showed the attendant what we were looking for on the phone and they were able to take us right to it. Quick and easy. Now we just have install it.

Je
Review №5

I’ve shown up to the store 2 times in the last month frazzled with dead batteries. The staff at this store is so amazing, helpful, kind and quick! Very thankful!!

Za
Review №6

The free use of a code reader is a life saver. Staff was helpful as well

Al
Review №7

The employees there are always very kind and helpful.

Mo
Review №8

Came in yesterday to get new windshield wipers. Didnt know what kind I needed. Saul L. helped me find the right products I needed and even installed them on my vehicle without me even asking. Thank you so much! Will definitely be back.

Ol
Review №9

Really knowledgeable guys, when I went I was helped by Phil and Adam I believe. They really knew their stuff and helped me get my car road ready again

D.
Review №10

I always love going to Autozone-Bentonville as all the guys I dealt with are simply amazing guys. Just a few minutes ago, I bought a brake light and the attendant (Jose A.) was very helpful. I called first to confirm if the auto part that I need is available. He confirmed that it is indeed. I asked further if he will be able to install it for me. He said that if it is not complicated to install, then he will do it. I visited the store after our phone conversation, and fortunate enough, it was Jose who helped me. And yes, he went the extra distance of installing the brake lights for me. Salute to the excellent service, Jose! I am glad there are still people like you. You simply rocked!

Ro
Review №11

Decent customer service but insanely overpriced.I recently asked about a Honda window master switch panel. They quoted me $280 for it saying they would need to ship it in.I checked Amazon and got the same part for $32.99 plus $9 for 2-day delivery.I understand brick-and-mortar stores have to charge a markup...but a 700% markup?!Come on.

Ch
Review №12

Excellent service, great advice. Will go out of our way to come back here again.

ca
Review №13

Quick transaction, employees very helpful

Sc
Review №14

Helped out alot thank you

Jo
Review №15

I recently bought a 1991 Chrysler New Yorker Fifth Avenue mark cross edition. Parts for these cars can be a challenge to locate, thankfully there is a Automotive expert at this location that is named Jerry, wonderful individual who has worked on cars for a long time. He has helped me multiple times to help fix my new classic and my show car a 71 Oldsmobile Cutlass get up and running right. I definitely recommend him if you need help with your classic car, he knows cars from the 1970’s and up if not more!

ju
Review №16

I had a great experience with AutoZone in Bentonville. A part from a battery terminal was accidentally dropped while changing battery. OReillys referred me to the Jeep dealer. The Jeep dealer had not answer, other than to pay $130 to have shop search for it within the engine area, or to order whole new harness for $700-$800. I almost didnt stop at AutoZone, but was driving right by it, so did. Allison and Phil were SO helpful and nice!!! I mentioned that I dropped the part in engine area while changing the battery. Phil looked, saw the part, and fished it out with a magnet. I am so thankful to them....they will be my go-to auto part store from now on. Thanks Allison and Phil!!

Fr
Review №17

Theyve always been on point with me. Great customer service Bentonville Auto Zone team

CJ
Review №18

Always a pleasure coming in to get something. The staff is always very helpful and courteous and the store is always stocked and clean. I’ve been to this location multiple times for an array of things and I’ve always left with exactly what I was looking for.

Br
Review №19

My experience buying a replacement battery was great. The staff was friendly, helpful and gave no hassle. As Mr. Schwarzenegger says, Ill be back.

Si
Review №20

I had issues with my Honda Accord battery discharging. I took it to Autozone, I am soo thankful I did. I met Mike Riley, he exactly diagnosed the problem that it was the lose wiring which was making the battery drain out. He helped me in identifying the correct wire terminal that would tighten the ground. I hands down recommend anyone staying in Bentonville area to visit this Autozone for any of your car needs.Mike provided excellent customer service. Three Cheers to Mike and Autozone !!

Se
Review №21

12 inch cherry bombs are a must for the Hottrodder

Ad
Review №22

They provide amazing prices dont go to any dealership go to them.

MK
Review №23

Could find most of parts if you want to fix your car

Br
Review №24

It was a alright place could be a little better. And u nead to train the tecs better

na
Review №25

Very great customer experience. Quick and easy

Sa
Review №26

Adam and Phil were so helpful!! Definitely recommend

Ca
Review №27

AutoZone is great!Free testing, loan a tool, specialty tools. They have everything.The staff at this location was very knowledgeable, friendly, and helpful.Thanks yall. I appreciate the help getting my project car humming and back on the road.

Ro
Review №28

Excellent Service. Associate were very helpful and friendly. And very knowledgeable. Had a great experience.

St
Review №29

Just became a Autozone customer for life! Jerry went above and beyond to help us with some blown fuses. Just a small task but I really felt like his priority while we were there. He was so friendly and helpful and turned a headache into a happy experience. Would give more stars if possible.

Ki
Review №30

Helpful people and quick checkout

ch
Review №31

Too busy talking on phone to help people standing in the store.

Bi
Review №32

Changed my battery in the rain.

Ic
Review №33

They have exactly what you need or can get it with 75% markups on their prices. Most of the people here are new for some reason and they don’t know jack about their own inventory, but they’re extremely friendly people. On 2 occasions I was here, I went in for specific parts or pieces. Those two times I was asked what I was doing and then told to buy something totally different because they knew what I was supposed to be doing and were the experts, right? Wrong. Both times I wasted my time and money on overpriced things I didn’t even need. I ordered what I actually wanted from Amazon and Walmart and I try to avoid going into this place unless I’m desperate.

Ot
Review №34

Top of the line people with to s of knowledge and professionalism.

Ry
Review №35

I always end up buying something when Im here. Brought in old car parts for recycle and they were able to take them off my hands. They even gave me $10 in store credit for an old scooter battery. They seem pretty knowledgeable and have some good suggestion when you need them. Most of the time if they dont know how to help they will help you find someone that can. Great store, clean, and friendly staff.

Ch
Review №36

Phil and team here in Bentonville Arkansas are awesome! This is my go to team, no one else comes close!

Be
Review №37

Always have what I need or will get it very quickly. Fair prices.

De
Review №38

Open 8am Sunday morning, immediately helped me find the right battery. Also helped me with the best return value for my dead battery. Excellent

Ru
Review №39

Fast service, friendly staff, and good prices

St
Review №40

Jerry, one of the employees at the store, has been a very great help to me, multiple times. The Bentonville AutoZone is a top-notch store! Thank you, Jerry!!!

Ar
Review №41

Went and got a battery on Friday and the man that helped me (Mike) was very sweet and very helpful, he installed my battery for me quickly and had me in and out without problems! Would definitely recommend this store!

fa
Review №42

Great service

Ke
Review №43

Helpful and polite

Ma
Review №44

These guys are Awesome! Very helpful and knowledgeable. Relieved my anxieties. My car runs better now than it had in months!!!

De
Review №45

I asked for an honest opinion on a brand name product and I believe thats what I got.

Da
Review №46

Good parts

Ti
Review №47

This place is a clean, clean environment. After working on whatever Ive been getting dirty with, I feel like Im going to dirty the place up when I walk in there. 👍👍 The employees are quick to engage customers and help them out. Every employee Ive dealt with is always friendly and polite.

Ro
Review №48

Epic customer service always. Definitely recommend

Ke
Review №49

The person who helped us out was very nice and they had everything we needed. I would recommend for everyone!

Ki
Review №50

Thank you so much! Bought a battery and Kevin at Auto Zone installed it for us. Great service all around.

Re
Review №51

Went here to get my battery replaced. They were super helpful and very kind. I was able to get my battery discounted because I already had a battery from them with a 5 year warranty (last two years are prorated).

Va
Review №52

Just want to thank all the guys at AutoZone for helping me with my problem they help me put on a headlight when Napa failed to greet me at the door and not even help me with my problem thank you AutoZone for doing the best job in the world for me and awesome help I appreciate you very much Happy New Year guys

Wi
Review №53

Very friendly and helpful employees. Tested and installed my battery and were happy to take care of it. Great group of people.

Da
Review №54

Always helpful, and have the parts I need.

Mi
Review №55

I bought new wiper blades and they installed them for me. I also bought Rain X and he put it in the car as well. Thank you.

Mi
Review №56

Terrible, went in around 7:50am about 20 minutes after they had opened and told the guy at the counter I needed new rotors, they guy looked them up for my specific car, and told me the options, I decided to go with the Duralast Gold Rotors, $76 a piece, the total came out to $166.42 for two rotors, he then told me it would be until 10:30am until he got them, (later on I found out them had them sent over from another store the Springdale,Ar store), went back at 10:30am and headed over to another mechanic shop to have them installed and they immediately informed me after having my front tires off and about to put them on that they were in fact completely used rotors, so apparently I spent $166.42 for used rotors, the guy that handed over me the rotors didn’t look at them or anything hardly any expression of joy on his face or anything. Highly DO NOT RECOMMEND THIS STORE OR ANY AUTO ZONE STORE. This is the last time I will step foot in one, I’ll take my business to O’Reillys from now on.

De
Review №57

Very helpful

A
Review №58

I had a great experience with AutoZone today. My car died on a rainy day. I got a jump and went to OReilly first (due to proximity). They were useless and wouldnt replace my battery because it was raining outside and couldnt test my alternator (reason unknown). At least they got my car started again so I could go to AutoZone, where I was greeted with a smile, helped with a great attitude to test both battery AND alternator, then I got a new battery installed - all within about 20 minutes. Learned my lesson - just go to AutoZone first...always!!

Ma
Review №59

Nice people. Willing to help

Ke
Review №60

Sent our daughter to this location as she had a check engine light and battery light come on after replacing the battery. The lady she spoke with automatically tells her it’s her alternator without coming out to even test the car to see what codes it gave. I called the store after my daughter called me and the lady said her name was Laura. I get that’s its cold out today but part of your job is to test a car if needed to retrieve codes which was not done. We sent her to O’reilly’s. You just lost a long time customer of yours that does lots of business with you!

De
Review №61

Customer service has always been great. Never have had an issue.

Ry
Review №62

Ive always found the parts I need at a reasonable price

Sh
Review №63

Got the part I needed and got the truck back on the road. Nice folks.

Ar
Review №64

Good customer service

Ru
Review №65

Hose and Phil went above and beyond to get me the parts I needed NOW thanks guys

Da
Review №66

Ive had only good experiences at this store. The guys who helped me each time went above and beyond. I learn something every time I go.

Jo
Review №67

They suck

Bi
Review №68

Great prices on my Lexus replacement part and even installed it for me! John was wonderful.

Ni
Review №69

I was given the wrong parts after specifically telling the guy what it was i needed. Brought the parts back and recieved good customer in getting the problem solved

Jo
Review №70

Very helpful checking my battery and alternator. Unfortunately it was a bad alternator. They placed a order for the part I need... and now i wait until it comes in.

Sh
Review №71

Fast service went in for turn signal/break light bulb slowest part was running my credit card they are friendly and knowledgeable and have al sorts of parts for all sorts of vehicles

Ch
Review №72

Manager was not fair about bad parts. Would not go back.

Je
Review №73

Got a new gas cap here

Da
Review №74

Good place for quick computer diagnostics for free,and very helpful staff.

Pa
Review №75

Super knowledgeable and friendly. Came out and really helped solve the problem. Great experience A+++++++

SA
Review №76

Fast friendly service. They checked my battery to see if it went dead. Was disappointed they dont install for free. Their battery was also $60 more than the exact same one at Walmart. Also Walmart put them in for free.I do like auto zone for other parts and service.

Wi
Review №77

Helpful manager but the initial emploee that approached me asked how she could help, I was looking up the part I was needing on my phone and before I could say yea just looking up the part im needing to see if you have it, she stormed off mad like I was on Facebook or texting or somethin, no I was trying to find the name of the part not ignoring you dont assume and be patient with customers. If the manager addressed her attitude I would change my rating but oh well he was still very helpful to myself.

Ma
Review №78

Good supply of neccasy accessories and parts, but the employees could have a better knoedge of how to fix car problems

Pa
Review №79

Really appreciate their help in telling us what the “check engine” light was about.

ja
Review №80

Very helpful friendly staff

xX
Review №81

John is always super helpful and the rest of the staff is really nice. Reasonably priced in most things.

As
Review №82

Really great service. They tested my battery, and when they didnt have the right battery in stock they went to the Centerton store and brought it back to install it.

Ge
Review №83

Helpful employees got me out the door with everything to get me back on the road

Sh
Review №84

Wonderful!! So helpful!!

Mi
Review №85

Tested alternator and battery. Big fella was lots of help. Thank you

El
Review №86

The salesperson had great knowledge and excellent customer service.

Be
Review №87

Excellent service as always!

Pa
Review №88

Very helpful

Bo
Review №89

Auto Zone was tops! Good price. Persons knowing.

Ja
Review №90

Sold the wrong part after I even told the guy the specific OEM part number. Nope, this will work. Guess what? It didnt! 3 trips later I get the right part myself & holy crap! It worked! Hire people who know what they are selling!

Ar
Review №91

Great service. Had what I needed. Nice guys.

TA
Review №92

Cheep auto part excitement yes practicing excitement Awwws

Jo
Review №93

Always have what I need or they get it for me

Le
Review №94

Honest and good service. Quick to get the parts I need.

Mi
Review №95

Staff was very friendly and helpful. Thanks to Rick for changing out my indicator bulb.

D
Review №96

Very helpful and they pulled codes from my van that told me the issues with the engine.

Ka
Review №97

Good for buying auto parts 👍

My
Review №98

A quick trip in, but the staff was helpful and friendly.

Ju
Review №99

Lady inside was very nice and helpful

Sh
Review №100

Take your car to AutoZone anytime the (check engine) light comes on and they will print out the code and explain what it means for free. Unfortunately they didnt have the part I needed but now I know what to order online.

Information
15 Photos
100 Comments
4.3 Rating
  • Address:102 SW 14th St, Bentonville, AR 72712, United States
  • Site:https://autozone.com/locations/ar/bentonville/102-sw-14th.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A375&y_source=1_MjQ2ODg0OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 479-271-0220
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–9pm
  • Tuesday:7:30am–9pm
  • Wednesday:7:30am–9pm
  • Thursday:7:30am–9pm
  • Friday:7:30am–9pm
  • Saturday:7:30am–9pm
  • Sunday:7:30am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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