Counter help was professional and courteous, Helped me find the right part and at a great price.Recommend this place if youre looking for any thing automotive.

It good that they have the right parts in stocks

Ricky at the M-139 location showed me outstanding customer service.. he replaced my battery and even told me what I needed done to get my engine from rocking. He helped me with the spark plugs and everything.. I came back two days later and he remembered my name and greeted me. I love his great customer service and the fact he took time out to help me with something else I never came there for. Awesome guy. 🧡

Great Service from the Benton Harbor Mi staff Ricky and Ally

They dont care about their employees. So when I ask my store manager for more money he tells me Im not worth anything more then what I make not enough to care for your family on.

In an emergency situation they allowed a wrecker to drop my truck off in the parking lot and was able to fix my truck and get back on the road. Big Thanks..

I loved visiting AutoZone in my hometown very personable staff and I was offered a job!! And Im thinking about applying!

The staff couldnt find the part I needed, but not from lack of trying... They were very helpful and the item I did purchase was bought at a reasonable price...

Very good attitude The people

Called to ask about an engine coating spray from a company and the gentleman on the phone asked for a parts number, I told him I didn’t have a parts number as it wasn’t a “part” it was the brand Seymour and it was called “engine coating” and came in a spray paint can, he said he needed more information then that and I said I was unsure on how much more information I could give. It’s the brand Seymour and it’s called “engine coating” and comes in a spray can and he hung up on me. If you hate people that much and your patience are that low why work somewhere you have to deal with them... gross display of garbage customer service.

The staff was very helpful and knowledgeable!!!

Wish I could give a zero! Severely disabled, asked for help putting on a new fan belt. Didnt get any help!!

My friend was in and out with what she needed

Awesome experience everybodys so friendly helpful and I know what youre talkin about

Same friendly. Fast. Efficient and finding and recommending what I needed.

Usually a long wait line. While purchasing auto parts more often than not the employees sell me wrong part. Unfortunately I get the wrong part more often than I get right part. This is huge inconvenience and incompetence. Not only do I figure out its wrong part while Im fixing car. I then have to waste more time and gas to go back to Autozone to retrieve correct part.

Friendly and helpful

This is a great friendly place to go and they are very helpful.

James is awesome. I ask for him by name as his service is top-notch. Today he measured my battery strength and replaced a battery. In the past he has checked my “check engine light”. He is the reason I come to this location!

Reps has a full store with a long line and as soon as the phone ring he answered and put all other customer on hold. Their customer service is bad.

Called an online it says the store is open...no one answered the phone. I guess Ill order my twins brakes from Oreilly... thats if they answer. But im sure someone will seeing as its only 3:26

James Hyde was great assistance to me and my friend. I would recommend anyone to AutoZone for any services.

Always had to get parts from here and they arent too bad unless you get impatient to easily then you may as well get back, on home business is to slow down there for them to be effecient

James & Ken was so helpful and informative with their service! I will always feel confident with coming back and being handled professionally!

Auto zone in Mi bone was great. The employees were polite and helpful. I would recommend this auto zone to anyone Mr Ricky G and the are truly blessed.

Nice people

Good place to buy Auto Parts... One of the workers insisted he knew more than he did and we ended up purchasing a couple things we didnt need for our car because he suggested that things were wrong that were not. It was fine

The guys who work here were great!My family, and I were on our way home to Arkansas, on a Sunday, when my check engine light started flashing, and stayed on. There was nowhere else I could stop to find out what the issue was, because all of the Auto Shops were closed! So I stopped here. They read the code for me, sold me the right part, and then went the extra mile, and helped me install it, so we could get back on the road! I cant tell you how much I appreciated that! Thank you again guys!!!

Service is okay parts are well priced.

It was ok

Always have what I need

Phenomenal customer service! I had to have my car towed into the parking lot one night because my battery died. It was almost time to close since it was late on Sunday, but the two employees who were there were so helpful. They recharged my battery and helped diagnose my alternator. I dont think Ive ever had such helpful service at a store before. Would highly recommend this AutoZone.

Please keep my beast going 🙏😬🙏

Helpful but they seldom have what I need nor can they order it.

Its AutoZone. It took forever to get service since only one guy was working.

I buy AutoZone carburetor cleaner because it seems to work great for me. They just dont seem to keep enough of it in stock. Sometimes you do have to wait for check out.

Good people. They take time to make sure I have the right part the first time.

Surprisingly theyre better here than their other location in South Haven.

Andre give us an awesome experience there, very nice.

Customer service is awesome here, they are always willing to help you and help you install things as well.

I liked that the worker changed my windshield wipers for me.

Boys were very friendly and helpful with all of my questions and needs!!

They need to hire more knowledgeable people or train them better

They sold me a flux capacitor. now I can go 88 miles an hour

Had just the right spark plug. Friendly staff.

Exactly nice and helpful and courteous they were amazing employees theyre definitely would go there again recommend it.

Terrible service left and went to advance auto repair

My Favorites part store

Very friendly. Very helpful. So much so, I stopped price shopping with the other parts stores

I was on vacation with my family (heading to Northern MI). We had the mishap of realizing we had a car tire punctured (rapidly losing air) & it was late afternoon on a Sunday as we were on the highway passing by Benton Harbor. We thought we were completely out of luck as we unsuccessfully tried to find a service station or tire shop possibly open. But then found this AutoZone still open and a very helpful staff member came out, found the source of the flat tire, & offered to patch it for us there on the spot. What awesome service! We give an A+ rating to these guys... you saved our vacation! Thanks!!!

Got my battery charged for free

Berrien springs store very helpful joe is a awesome manager

Excellent service by the young lady who helped me!

Friendly staff that ask questions to pin down your issues. I like how they will come outside and visually look at your vehicle ( if you brought it)

Great service

Saved thanks giving for my good friend this year

Staff was helpful, answered questions, and werent condescending in the slightest

Always go here for my truck. The staff are helpful, friendly, and patient...which is great because I am a typical female who knows nothing about vehicles.

Great for once

Steve the manager is a great guy. Glad they brought him back to BH

James has great customer service 👍

Great customer service.

Reasonable prices

Good customer service and management.

Great customer service and great reward plan

Thats good. Place to go to

The service was poor.

They were very helpful and friendly!

Always close, usually open, good inventory.

Very good service from James. Thanks.

People at this location are always helpful and knowledgeable

Seems the people,that get your parts have no clue

Great place, very helpful.

Its autozone crappy parts dumbass employees

Funny people, great service.

Great customer service, in a out!

Always knowledgeable and with good service.

I got exactly what was needed but the cost was a bit pricier that competitors.

Didnt have my part set aside as told now have to return a latter time

Long lines

They do not have the pieces in storage ... you always have to search or order

Great people.

Good price and a lot of stuff

Good store nice people

They didnt even acknowledge me. I just walked out.

Save your time and money and go to OReilly up the road 1000 feet.

Getting parts for my car there.

Help me out with my cars most of the time

Great store.

Had the parts I wanted

What you would expect from an Auto parts store..

Clean Fast Helpful

Prices are a little high on quite a few other items dont match other stores prices depending on area youre youre in otherwise not too bad

Friendly quality service

Customer service is great

Nice people!

Store close early then supposed to and refuse to help when they had 6 minutes to go

Its a part store like every other one

I found whatever I want for my car.

Great service staff