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Boss Shop
1862 E Napier Ave, Benton Harbor, MI 49022, United States
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Boss Shop

Comments
Ja
Review №1

I normally live in the big truck world. Yesterday I was on the west side of the state with my pickup truck, blew a water pump. I was basically two hundred miles from home and it was 3 in the afternoon. Nicole working the desk set me up with Carry the technician. By the time the Wrecker Service got me to boss truck shop they had already located the water pump a new belt and coolant Im. A couple hours later I was on my way home with an excellent job done a reasonable price, and great attitude thanks guys. Jan from C & W horse transportation

je
Review №2

Got me in and out in about 1hr. Had to have air ride leveling rod replaced mine broke off so airbags deflated,no fun. They were very helpful and knowledgeable. Knew exactly what I was talking about and had part in stock had me in and out in like I said about 1hr. Took more time to do the paperwork and comcheck.Its fcfs so I would definitely call ahead incase they are backed up so your not setting for a long time. Nice thing is the location also. They have a pilot truck stop rite next to them in same lot so if you need fuel a shower or food there is a Wendys there also. Rite next to them is a Blue beacon truck wash and a company that designs and puts emblems and signs on semi trucks. Basically you can get everything you need done in one stop at this place very awesome.

Da
Review №3

Not real mechanics. Evening and weekend hours, if calling for parts, youll need part numbers

Ho
Review №4

Got a grease job on my truck and trailer. They did a good job. Fast service

Be
Review №5

Great shop! Super helpful! These folks went above and beyond to help (and to keep the cost down!!!) I will be back...

Di
Review №6

Some mark up is expected but when there is a almost 200% mark-up on parts and the labor hours are more than double the time it takes to do the job(outside in the cold with only hand tools) I will NEVER go back to that shop again! Only gave 1 star because there is no negative stars

Pa
Review №7

They have good and quick service .

Al
Review №8

Rather fast

al
Review №9

Quick service, friendly staff.

Pu
Review №10

I did service call mechanic didn’t have star screw driver He broken my plastic inside the interior

Ke
Review №11

Its worth the extra time to have someone thoroughly do a service right. Good place.

La
Review №12

Awesome customer service, especially from a fellow named Joe.

Ra
Review №13

Rude on the phone. Get the feeling they dont want to work

Ja
Review №14

Jo is the best!

Os
Review №15

Too slow

핼로
Review №16

My truck had coolant problems. Very fast fix the problems. Thanks.

To
Review №17

Hey was real professional and really nice and that woman does it really good job

Ro
Review №18

Flat tire took a while to get it repaired...no one there but me. 3 hrs.

am
Review №19

Not a good experienceI think theres a reason why they r always freeBecause no one wants to service their truck here.ExpensiveNot friendly staff

Ti
Review №20

To begin with, the woman at the service desk was very rude and had zero customer service skills. Then when I took my truck into the service bay for PM the mechanic told me he didnt know what motor I had. He later came back and told me they didnt have the filters I needed. The only reason they get one star is the mechanic was friendly. Huge waste of time.

No
Review №21

Staff was to the point, didnt waste my time, and offered me a place to hang out in the lounge. Time is money to mechanics, so not taking way too much was a great deal for me.

Ma
Review №22

Mobile unit replaced my truck tire while I was stranded with a puncture. James was very professional and polite. Thanks!!

Be
Review №23

Awesome place very good service. I love this repair shop.

jo
Review №24

Very good and quick service

Ch
Review №25

Had a purge valve on air dryer fail. After waiting almost 5 hours for a 10 minute fix and ad $70.00 part, finally got out for just a little over $400.00.

Co
Review №26

3 hours for change 2 tires..... . First in a lane.Be carefully with this shop.

Mi
Review №27

Extremely slow. They pull ya in the shop and start the service, drained oil in my case, then proceed to go service other vehicles. Meanwhile youre stuck here till they come back to finish. Very unprofessional shop, not worth stopping at unless absolute emergency!

F
Review №28

Attitude and excuses not to work...I dont have a filter for your engine...and oil pump its been broken ... sorry...

Le
Review №29

Great place

Ni
Review №30

I froze up called got person out of Nebraska was charged 347$ to be told I had to be towed they new that before they came 800$ tow then shop charged another $500to change filters and let warm up 11 hrs later i was on road almost 1700 dollars i wish people and companies would stop taking advantage of others for 40 $ worth of filters

Mi
Review №31

Nice and Reliable .

Mi
Review №32

Fast friendly service

Ji
Review №33

Good people to deal with.

ca
Review №34

Very lazy people I got refused to replace a tire I hope management can do something about it

Ca
Review №35

Needed a.c. recharged and they have no tech that can do it was told they are short handed and only have 2 tech on duty. Seriously

jo
Review №36

Bad bad service teenager ..attendant playing around with coworkers

do
Review №37

Fixed trailer fast

Ch
Review №38

Good service.

Information
4 Photos
38 Comments
3.2 Rating
  • Address:1862 E Napier Ave, Benton Harbor, MI 49022, United States
  • Site:http://bosstruckshops.com/
  • Phone:+1 269-934-9611
Categories
  • Truck repair shop
  • Diesel engine repair service
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–9pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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