Absolutely had an amazing experience at Chicago Auto Place! Great cars, for great value. The staff is amazing, fun and make purchasing a car enjoyable. I would recommend to anyone! Have all kind of vehicles based upon preference.

I searched long and hard for an exclusive Black Widow Silverado and found it at Chicago Auto Place. I picked up the phone and called from California. Jorge answered the phone and kindly assisted me remotely. He was fast and very efficient. The deal was wrapped up in a couple days. Jorge even arranged transportation and had the my California plates processed for me. I’ve been a General Sales Manager for 20 years in the auto industry and wish I had more professionals like Jorge at my dealership. Thank you Jorge!! Keep up the great work!!

Edgar was super helpful and quick with everything! Definitely will send family and friends back to work with everyone here at chicago auto place. From Edgar who was my sales rep all the way to the owner coming out and showing me the numbers and getting everything situated was easy. Jorge in finance helped me with getting insurance and also explaining all my warranties with the car.

I had an incredible experience at Chicago Auto Place today. Jack and Rob were awesome when it came to having the car prepared and customer service. Both guys made me feel at home during the process of finalizing the purchase. I would highly recommend Chicago Auto Place when it comes to selecting a vehicle.

Just like regular dealer. They try to sell you with best promises. After selling car, they dont know you. After selling $80k car you have to stand by your word. it is not small amount of money. Of course it is used car going to have some small problems. if you are not going to fix it just be honest tell customers it is what it is. dont lie customer that you will take care it.before signing everything just get everything done. after signing they dont even answer the phone.

I just had a million dollar experience with these guys. They accepted my offer and met me all my requests. Offered me warranty and free check up visits. They are up the Stanford

Great costumer service, very helpful. helped me find my dream car nd hooked me up at a good price w/terrible credit score. asian girl named rhiezelle was very preppy nd enthusiastic throughout the entire process great energy nd great vibes 10/10 would go back to buy the whole lot if I could♥️ love y’all.

They help me get my first car a toyota camry thanks to my sellsman that help me out and the finance mager got me done

It was great service, great staff, FANTASTIC TIME, they treated me like family. The sales person helped me find the right car for the right price.

Broken cars sold here! A shame I am paying so much money for a car that is not working properly! I bought a Range Rover Evoque and had to switch it for GMC Acadia because the check engine light on the Range Rover came on in no less than 2 weeks after buying it. I lost 2k in that deposit. My GMC Acadia has water leaking through the trunk whenever it rains because the trunk door has a gap and dosent close correctly. It was sold to me in this way and when Ive called to ask when they would be able to fix it, they said they didnt have a mechanic and did not offer any solutions. I would not send friends or family here. Having had this experience I will never buy a used car again.

I was recommended to your establishment by a satisfied customer looking for a car and I met a salesman named Eric Santiago and he showed me all kinds of cars. I eyed a Audi A 7 and fell in love with it. Eric told me everything about it and was very knowledgeable about the car. I had no choice but to purchase it.

Robert ⭐️Robert ⭐️ and along with Edgar, Alng with Courteous ladies working in the office... now I have my Audi 2016 S5 and it’s great, thank you to the whole staff...It was all pretty fast and painless within two days I drove my baby home.

Great experience purchasing a 2016 BMW from Louis. He was nice to work with didnt play any of the usual games you expect. Got to meet some of the other people too while waiting to go to finance and every one was very friendly. The car is great thank you

Very good service And very nice People!!!!

Purchased a 08 Tundra Limited from Erick Santiago and he was great from start to finish. We came to Chicago Auto Place from WI.. Talked with him on a Friday night right before close and was driving home with the vehicle Monday. Also asked about the spare set of keys and they were in the mail to me the following day. Thanks for the great service!

I was a bit skeptical from the reviews. But once I got there there I spoke with Robert and he seemed honest and genuine. I didn’t feel like he was trying to push the car on me. He even told me a couple small negatives I didn’t even notice myself. I ended up buying an M4 and it’s been running excellent so far! Definitely a solid dealership

I have stumbled upon this place by accident, while searching on Car Gurus. Upon arriving I was greeted by a strange, older gentleman, who despite being very nice, just seemed a little out of place to be a salesman. Luckily he passed me off to Jenny. Let me start off by saying that the inventory is great here, all the cars are well taken care of. Jenny was great, one of the most pleasant salespeople Ive encountered, and I have bought numerous cars in the past few years, so you could say Im experienced in this regard. She is very professional, courteous and very knowledgeable about cars, especially for a woman. I know that might sound a little sexist, but most women just simply dont care about cars and its easy to tell that shes passionate about them. The dealership as a whole is great, everyone was very nice, most importantly they are not pushy, which is my biggest pet peeve with salespeople. Overall great experience, would highly recommend this place and will be back in the future.

Honestly the best place to buy a car. They have a wide variety of vehicles at great prices, and they can negotiate with you if need be. The workers there are kind, helpful, and chill. Luis the person who sold me my car understood cars and understood the value of the cars we talked about, he was very patient with me and helped me with finding the car fax on the car and the history of the car. I give this place a 10 stars if I could, the best place to shop for a car.

I was expecting better the car I wanted was over priced and the back of the seat was falling apart. I was insulted when I made a reasonable offer needless to say I didn’t not buy a car from them. I found the same vehicle and purchased from a different dealership 3k cheaper and 1 year newer 30 mins after leaving thanks for saving me money guys!!!

I recently purchased an SUV here and not only am I a proud USED ford owner (was gonna buy new) but I m also indebted to my salesperson Rob! He was patient and tentative and clearly explained my choices to helping me stay within my budget. I will definitely be back.

The sales executive Robert was so helpful, he was very professional and knowledgeable about the vehicle we had bought, he was the best salesman I’ve ever seen. I 100% recommended this dealer for buying the best used or new cars.

He was very understanding of our situation. He tried in every possible to way to help. Very accommodating at explaining to a young first time buyer. The price was the best online too

These guys are great. Got 2010 gmc and they work with me.. sale man was Erick. Great guy. Took time no hustle or being push into car. Help me get what I want. Great staff great cars

I bought an Acura TL from this dealership and the associates who worked here were very helpful and very friendly. I personally talked with Edgar who was very informative about all my question. He went out of his way to make sure that all my questions and concerns with the vehicle were taken care of. He was honest and upfront with all questions. He didnt try to hide anything, and it really felt like he was there to genuinely help me. Erick was also a huge help. He went through all the paper work with me and was able to explain all the questions I had. Overall both employees were professional, informative, helpful, and honest. I would definitely recommend Chicago Auto Place to any buyer. Five Stars.

I had a great experience!! Luis helped me get out of my lease and into a 2018 BMW X6 I really loved!Highly Recommend everyone to check them out!

After searching 5 different dealerships all week I finally walked into the perfect dealership with the perfect car I absolutely wanted!!! This place is so nice, clean and well kept with so many amazing good looking cars to chose from. My car was so clean well kept inside and out that alone I knew this was the right place. My car was definitely a certified preowned vehicle and Chicago Auto place made sure of it!!!Not to mention I made a big error with my address on my paperwork and the manager Michelle went above and beyond to catch the mistake and fix it for me. Michelle was extremely kind, passionate, patient, and knowledgeable. She answered each and every one of my questions with a big beautiful smile and made me feel like family!!! I’m most definitely looking forward to purchasing my next vehicle from them in the near future!!! Customer Satisfaction Guaranteed!!!!

Best dealership i have visit in a long time. Everyone was friendly and very good treated. Got what i wanted at the best price. Thank you Kyle and friends for so fantastic service.

Bought a vehicle a few months back and All i have to say is ----this is the way buying a car should be - simple, no hassle, honesty (yes, honesty!)....and you should walk away with a car that meets expectations. These guys only sell cars that meet expectations - Id love to have any one of the cars in their showroom!! They are so nicely detailed and clean.. Good ethical gentlemen working hard - their livelihoods depend on their ability to create customer satisfaction. These guys wont do anything to make a sale.... Theyll do anything to make sure your purchase was a good one! i would Definitely purchase another vehicle from Chicago Auto Place in the future.

Luis was great. Very personable friendly atmosphere. I would highly recommend this dealership.

Very satisfied with purchase! Excellent dealership. Would highly recommend, customer service was very quick to respond initially. Rest of process was smooth and straight forward. Thanks Bob!

Most certainly recommend this place and working with Joan and Rob! They made my experience personalized to my needs from the moment I told them what im looking for. Everything from start to finish was wrapped up in under 2 hours too!

Worst service and support after purchase. The temporary registration expired on 1/30, it is now 2/18 and they have not sent my registration. The manager is never available to speak with. Need to do better!

I highly recommend Chicago Auto Place! I can’t emphasize how great my experience was. Louis was simply amazing, prompt, informative, forthcoming and knowledgeable! I always go into car shopping fearful bc I hate being pushed into something but this was a complete opposite of that. I have now purchased vehicles from 5 different states and this was the smoothest experience for me. Even through a pandemic! Louis and the Chicago Auto team made my children a top priority and kept them comfortable and safe and offered them food and drinks etc. My husband and I are both very happy with our Cadillac Escalade purchase and are very impressed with this establishment. God Bless y’all!

Me and wife just purchased our third car from Chicago auto place. The car is amazing and the finance was better than when I went to an actual Toyota dealership. The next time I need a car I’m definitely coming back here again.

Eric was not letting me leave outta there without the type of car I wanted. The people I dealt with were aggressive, polite, an efficient! Id definitely go back

Beautiful cars...worst service and support after purchase Ive ever encountered in buying cars over the past 45 years. I purchased the Jaguar over the internet and flew to Chicago to pick it up. During the negotiation, if the sales staff responded to my calls, texts, emails, voice-mails, it was never timely and often rude. Salesperson agreed to a price one moment, only to try to increase their offered price moments later. The minute the car leaves their lot, do not expect any help with any problems that arise unless it challenges the IL 15/500 warranty law. Even something as simple as windshield washers or TPMS warning lights were not anything they would help with repair once I began driving the car out of Chicago...a true Tail-Light Warranty. Be VERY careful particularly if purchasing over the internet. Im providing one star due to the quality of their cars and the speed of the transaction once in Chicago.

Luis and Robert were really helpful and made the whole process smooth. Would recommend to anyone.

Most smoothest car buying experience Ive ever had! I delt with Eric and he caters to the customer 100%, got me approved for a really nice car and even brought it to my home all in one day! Highly recommend this dealership.

Seamless buying experience. Was able to drive home a Cadillac CTS and I’m very pleased with how the car was presented. Jack is a true professional and was very communicative with me throughout the whole process. Would be happy to purchase from these guys again in the future. Keep up the good work... beautiful showroom

Very friendly staff, I stumbled across the dealer by searching for a car on cargurus. Let me tell you their inventory is amazing soo many nice cars that will fit your need. Luis their was the one who helped me throughout the whole process he was kind and very helpfull in helping me (a first time buyer) understand how buying a car through the dealer works. Gave me suggestions on what would be best for ME, highly recommend looking for a car here.

Great overall experience, awesome pre-owned vehicle for an even better price! The whole process was pleasant and at no point did I ever feel pressured. George in sales was more than accommodating when it came to my questions and Michelle in finance was an absolute pleasure to deal with. Will absolutely 100% buy from again, keep up the good work!!!

Bought a 2012 Nissan 370Z through Chicago Auto Place and Luis Ortega took very well care of me and got me in my new vehicle instantly! Highly recommended dealership!

Excellent dealership! Came in from out of state to purchase a 2014Audi S5. Everything was ready to go when I arrived. Made a 500+ miles journey home that same day with no issues. Robert and Erick were a pleasure to deal with. Other dealerships should take a lesson from these guys. I would come from anywhere in the country to buy a car from them again. thank you guys

Excellent straight forward service. Worked with Edgar who was extremely knowledgeable and steered me to the perfect S-class which happened to be cheaper than the original i was looking into. Buying process couldn’t have been easier. Great experience.

Purchased a truck a week ago and was very pleased with the entire process. Facility welcomes you with upbeat music inside and outside! Jorge was our salesman and was very accommodating. The car we were interested in did have some minor problems and were fixed without question. He was never pushy or made those annoying follow up calls to get you to buy the car. They let me make the decision when we were ready. Process was easy and would do business with them again! Go check them out!

We originally went for escalade but went back home in a durango! Its hard times on every one, but these guys and girls did a great job in helping us and making the process smooth and making us feel safe during this crazy pandemic and not rushed. Kudos!

Stand up guys to buy from. They make the purchasing experience less stressful and more pleasant. They helped with the whole financing process and made it as quick and painless as possible. Buying a car never felt so easy and welcoming. Dont hesitate to give them a chance when you purchase your next high end luxury car!

I had a great experience. The information I received was clear and straight forward. I was referred by a friend and would refer family and friends to Ricky and his team.

I appreciate business owners who look after their employees and customers alike! Ive been a little iffy to go to the dealership to buy a car cuz of Covid. These guys made it smooth and easy. During my 2hr visit for the purchase, I must have seen them sanitize the showroom like 5 different times. Will be back for my sons first car in spring!

Excellent customer service. Staff went above and beyond. Especially Jack. He’s definitely the guy to see to get the job done right!

Had an appointment with Luis and as soon as I got there, He was very respectful and helpful in helping me purchase the car. He was being really honest and straight forward which made me earn he’s trust.. Every car in there looked Impeccable!! Great doing business with you guys !!

Great place . Huge selection. Very nice & real people no bs

Had a Great experience here, purchased an almost fully loaded E-350 from 2012, with 80,000 miles on it.My sales person was Luis Ortega.For a used car with that many miles they included an extra 30,000 mile bumper to bumper warranty on the car, which I didnt expect to get a warranty on.At an extra cost of course but, being a european car the price for the peace of mind was well worth it.Happy to know Im covered in the event of anything mechanical happening to the car after purchase.Tires, brake pads and as far as I could tell the rotors where all brand new OEM.The new tires on the car are Goodyear as well.I have pretty bad credit but they where more then willing to help me out.My APR is high but expected no less as this is great way for me to help restore my credit.I read all the bad reviews on here. Not sure where people are getting their negative experience from.If I purchase another Used vehicle after this one, it will probably be from them.Me and my friend who was there with me where also fed dinner once the deal was done, so that was a plus.If your a serious buyer, they are serious sellers.

Bought a Audi A8 here amazing customer service very helpful no running around Luis the sales man was outstanding took care of everything smoothly and when above and beyond to make sure the cad was to my liking A+

Such Amazing team time work with !! Thank you Louise Ortega and Michelle Andrade for all your help and Honesty ! And helping me with a New chapter in my life !You both made everything so easy your tye Best !!!

Bought a car from here in April 2019 for about $30,000. The car failed within a couple months and was made aware of underlying issues the dealer failed to disclose. Resulted in a major accident.

Awful management/Ownership, They lowball your trade in, and or mark up the price on THEIR low quality vehicle, Transmission broke down after 1 year of ownership after they swore all internals were good, “thats why it was a higher price” be wary with taking your sales to this dealership

As a dealer trusted these guys and bought a car at full asking price. No title! They kept my deposit even tho I paid for the vehicle via wire! Called numerous times and everyone ignores you! Wanted to speak with an owner and simply get ignored! I don’t mind spending some money to take them to court which I think will be fun! I would stay away from these dishonest people once they get your money everything changes. They won’t respond to calls or call you back. Very sad to see people like these in car business

This was my first time buying a vehicle here at Chicago Auto Place and it was one of the best dealers I’ve been to. I didn’t have the greatest credit, but they made it possible for me to drive off in a BMW 550i that I wanted to purchase. Erick Santiago has been such a great help and I would highly recommend anyone to this dealer. It is a welcoming environment and they are very professional people. I guarantee Erick will go above and beyond to get you into a vehicle. -Happy Customer

Amazing job Edgar took care of me. Great guy. Thanks

I purchased a Ford F-250 from Erick Santiago at Chicago Auto place. Super friendly and knowledgeable guy! He was ready and willing to answer all my questions! I would recommend Erick to anyone searching for a car.

Thank you for taking care of me Joanna! Friendly and very helpful.

My first time buying a car from a dealer and it was an amazing experience. Luis Ortega was so helpful and was able to convince me of what car suited me best. Very easy process and I was able to go home with a car I loved! Such a clean facility and they have really nice cars there! I would definitely recommend this place to anyone that wants to buy a new or used car!

What a wonderful time with my new friends at Chicago Auto Place!!! Luis Ortega is just perfect. He took my calls almost every day. Haley the receptionist was always cordial and helpful. Jack in finance researched many items with a friendly voice. And then there is the Mike (the Big Guy) who made it all happen. I highly recommend the entire experience to any and all. Thank you, Paul H Davies Sr

Never have I gone to a dealer so we’ll organized and welcoming. Reeve and Michelle have the BEST customer service that I’ve seen, better than Chick-Fil-A and you can quote me on that. They really work with you and are on your side 100% to help you find what’s best for you and your budget. I am definitely recommending this place for friends who are looking for some nice cars. Thanks again for the amazing experience

Worked with Erick Santiago on the purchase of my 2011 BMW M3. I live in eastern Indiana and all of our interactions were by phone until the day I picked the car up. Great customer service. All paperwork was printed and ready for me to sign. Would and will do business with Erick again in the future.

I found them on car gurus and was interested in buying a 90k car from them. The site chat took my information and said someone would follow up. That never happened. I called the next day and someone told me the car was sold. I went back to searching and found the same car on a different site. Called back and a different person told me the car was still there. I asked to speak to a manager and was kept on hold for 5 minutes. She comes back to the phone and ask what car I was looking at. I said i was holding for a manager. Hes not available. Ok what is his name? Jack!, ok and what is Jacks last name? She said I dont know. I asked for her name and she gave me Joanna. I said thank you and hung up.I spoke to 3 different people and it sounded like they may have been high school age. Very unprofessional and loud in the background.i am happy I didnt complete a 90k deal with this company.

Bought my first car from here, I was being rushed throughout the process which I can deal with. The problem came when I went to trade this car 3 years later, I found out this dealership provided me a fake carfax report and removed a major accident that the car has been in. Explains all the issues I had with this vehicle since it was hit on the passenger side and towed away. I know it was fake because I kept the originally provided one in glovebox and compared it to what carfax actually provided. The whole process with this facility just felt dirty, be cautious.

Purchased a $20,000+ car here recently and the same day of purchase driving off the lot a few hours later the car was experiencing ENGINE and TRANSMISSION PROBLEMS and only gotten worse. I was LIED to after finding out what they did, extremely disrespected by the general manager(cursed out) for no reason, considering this is a “business” and also they WOULD NOT fix this expensive problem during warranty nor tried to satisfy their customer. After explaining the problem, the general manager told me ALOT of people ALWAYS comes back with problems stating the buyer is at fault of the defected car...RECONSIDER YOUR BUSINESS with this dealership. Sketchy dealership. For expensive purchases or any others I would take my business somewhere PROFESSIONAL that would treat you like a customer.

I have purchased a lot of cars in the past 40 years and Chicago Auto Place deserves 5 stars out of 5. Knowledge of inventory; knowledge of specific vehicle;competitive pricing with trade in and purchase; courteous, friendly and respectable service. Positive attitudes and worked with me.THANK YOU CHICAGO AUTO PLACEIll be back! And Ill refer and refer.

I recently inquired information on a 2014 SRX. I was contacted by Erick who was very knowledgeable and attentive to all my needs. I sent up an appt, and I was taken care off right away. The car I went to see was everything I was hoping for and I will definitely come back In the future and also recommend this dealer to my friends.

This is the place to buy used cars. All vehicles are clean and priced good! Eric was my sales guy and he made the process quick and easy. I appreciate him getting me approved fast with a reasonable down payment. Im very satisfied with Eric Chicago Auto Place and my new car!

I purchased a car from this dealer. Im in Michigan saw car on line I sent them a cashier check for the price of the car plus shipping fee. They promised that the car would be shipped soon as check cleared. Fast forward 30 days later car hadnt been shipped. To keep a long story short I had to get a lawyer to have my car shipped. My salesman Eric Santiago kept giving me the run around then he stopped taking my calls all together.

Had a great experience with Chicago Auto Place. Went and reviewed a very nice car, worked with excellent sales people, Mike, Reeve and Robert. Reeve addressed every concern with the auto. Reeve took the auto to my mechanic for an inspection and waited for them to finish. It was no pressure sales at all. In the end, we didnt make a deal because we were to far on price. But I walk away knowing they treated me with the dignity and respect I deserve as a customer. The auto was for my daughter, my baby, I knew it and they knew it. In the end, I was 100% confident when making my offer. For you one star reviews, maybe you should look in the mirror...

Great overall experience. Bought a VW for my daughter from Edgar. We drove around 280 miles each way for a deal and it was worth it.

Very friendly staff that’s willing to help. Joey there was able to get me set up with a new car with no hassle. He was able to help me with any questions I had. Highly recommend this place for anyone looking for a car at a great rate

Alex was extremely helpful and very professional through the entire process of getting my new car. Thank you so much Alex!! I’ll be referring everyone to this place from now on, I had a fantastic experience

The staff were incredibly proficient in their jobs and all around very professional in every aspect. They handled any issues and questions I had and I was able find the vehicle I needed that worked best for me. Would definitely recommend and will be coming here again in the future.

A dealership that makes their mistakes right. Took a bit long though.

Amazing and professional experience from start to finish!! Erick Santiago was awesome to work with answered all my questions and walked me through my concerns. The vehicle was just as listed, nicr and clean. Responded quickly to emails, got me financed quickly and in a reasonable and comfortable payment. The Carfax was so helpful! It was a great experience and I would recommended any one to check out Chicago Auto Place for their new vehicle.

Great custom service by everyone here. Sales man, to finance manager and even the nice man who detailed my car. They spoke to me as a friend not a customer and i appreciate that.

Just purchased a car here earlier this week, Jorge and the rest of the staff were incredibly helpful and friendly, and they got me into the car i wanted! They also have one of the most impressive inventories for used cars. Overall i would recommend it to everyone

Great People to do Business with! Edgar Ortega was very informative very helpful, He made us feel confident and comfortable with our purchase, We were very hesitant and he gave us such clarity and confidence on our purchase! Thank You so much for the Support we received very satisfied with our purchase! Love Our PT Cruiser 10 STARS!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Their customer service skills are beyond impeccable. I had the best experience with the kindest staff! Very friendly and timely process overall. So thankful for all of their help and accommodations. Highly recommend!

Great car selection to start with, the indoor floor full of nice cars to choose from. I only dealt with one the salesperson there Joanna and she had great customer service. I would recommend this place to family and friends.

The worst customer service! At the beginning they are very welcoming, they have their ways to get you financed, no arguing that, but they get pretty bad interest rate, so they would promise if you make 6 to12 payments on time they will refinance the car for way better interest, I tried that! That’s when you start calling and your call wouldn’t get past the person on the front desk or the salesmen who cannot really help you. In my case it went for more than 10 days between me going there filling out the form to refinance and them finally have the financing manager call me to tell me try State Farm Bank! That was with daily follow up! Their reason to not being able to refinance is “ You drove a lot of miles on the car, and the only way is to get a new car for a better rate”!!!!On top of all that, most of their cars have been wreckedThey would try to trick you people, DO NOT BUY THE CAR IN THE FIRST PLACE

Worked with Alex to drive away with a 2014 Focus ST. Throughout the process, I was never pressured into supplemental packages or similar gimmicks after stating my intentions/wants. Info about the car was accurate and I didnt feel surprised nor walked into anything unexpected. Within an hour of getting there I drove away with my new car!

Purchased a car working through, Eric sales rep. It was a great experience, he went out his way to give us the best monthly payment and, to get us financed. Just a great experience all away around.”

I was very happy with my purchase. they were very helpful in helping me find the lowest interest rate possible for my line of credit. I would definitely be recommending them to a friend and family

Purchased my BMW X5 from here! i must say i am a satisfied customer!Edgar was My salesman. He was Fantastic! really happy with my purchase and the whole buying experience. will recommend to family and friends!! Experience, Dealership & Vehicle are A++

Definitely will be going back for our next toy, I mean vehicle! We have been looking for a Mini for a few months and we were not having any luck with finding something used and well maintained and those we did were not what they were made out to be. Bad experiences led us to believe that salesmen have no idea what they are talking about. At Chicago Auto Place that was not the case! Luis Ortega welcomed us instantly and was able to answer all of our questions. The car was pretty new to their lot but you could tell he did his research and wasn’t just telling us we want to hear to make a sale. Also great to be able to enjoy the show room filled with other beautiful cars to look at while you are waiting!

I bought a used F-150 for one of my guys in the my company as a thank you for all of his years of loyalty and hard work. The sales team was great to work with during the transaction but when the truck arrived the antenna was gone and base plate broken (see pic). I had already paid for the truck and shipping so I took delivery but immediately notified my sales person and sent this pic. He assured me they would make it right. Subsequent emails from Robert stated the part was ordered and would be shipping to me shortly. I only wanted the part; my guys would install it which I though was fair for the dealer and myself. Weeks went by and I as I followed up the replies got more and more vague. Finally I copied my sales person and a few others in the office whom I dealt with on the purchase and let them know that if they didnt send me the part by the end of that week Ill just buy it locally. (I never got the part) The issue here is when buying a vehicle whereby you are having it shipped there is little recourse should the dealer not follow through on its obligation to make deficiencies like this right. If buying a vehicle such as I did be aware of what happened to me and know I didnt even get an apology or acknowledgement that they dropped the ball and didnt do what they said nor make it right. In the end us buyers are on our own once the check clears which is unfortunate. My advice is find a more upstanding dealer.

First and foremost I would like to give thanks to Reeve Wallis for helping me to get my first car! I found the car on Car guru. I was undecided about the car at first but he helped decide by answering all my questions and negotiated with me on a great deal for both of us. I Love the car! I walked out the dealership with the car I always wanted and I am completely satisfied with their commitment and customer service.Update!Brandon the service managers was great!He fixed any issues with the car! Hassle free! Great service!Highly recommended!

Bought a 2009 BMW X6 from here. Erick Santiago helped make the whole process quick and easy. He was able to get me a great deal and answer all my questions with detail. Very knowledgeable and friendly staff.

Tried to get a call back to spend money at this dealer and never did. Could be a good dealership, but Ill never know.

I purchased a 2016 Audi Q5. Erick Santiago was so much help! He was very friendly and informative with helping me make my purchase. Highly recommend!

As a first time car buyer looking to build my credit, I am thankful this was the place Ive decided to take my business to. Jorge was able to work with me to get a do-able rate, and im in a car that I love. Couldnt have asked for a smoother, better experience.

Found my dream car here, however the dealer and management are unethical and not to be trusted.If your buying a car just go somewhere else. Two days after I got my car home the check engine light came on, so I checked the code and took it to an Audi dealer to have it fixed. It needed new spark plugs and coils, so I had it repaired. In the mean time, the dealer would not even call back about the problem. Two days later the check engine light popped on again so I ran the code and the car needs a new thermostat. This is all only 4 days after we bought it! called the dealer again and was able to talk to someone, they refused to do anything. I understand a used car needs maintenance but the lack of communication, support or help is what is upsetting. Also, it’s very obvious that they cleared the code on the engine just to sell the car!

Thank you to Erick and his team. I was able to purchase a GMC Acadia. I’m a very satisfied customer. Thank you again Erick!

Cant give them enough praise! I was greeted by a woman named Kelsey. Super friendly and very knowledgeable. Every question I had was answered on the spot. She helped make a decision and choose the right vehicle. I definitely recommend coming in here. If you do, ask for Kelsey. You wont be disappointed!