35’ Motorhome wouldn’t start and needed towing to a repair facility. Great customer service and info received on initial phone call. Thought we’d have to wait a few hours but they called and said they had a cancellation and on their way. Great news as we needed to vacate our RV Park site. Driver knew how to manually raise levelers - bonus. Personable and professional. Had us out and to our repair facility within a couple hours. Totally happy with this company!
Our 1975 Argosy Motor Home threw out the fan 20 miles east of Bend coming out of the Badlands near the top of the hill. James was awesome in every way! Great experience, I highly recommend Consolidated towing to anyone in need of a tow. Another truck was required and was there in no time to pickup our car dolly as we followed them both to the repair shop to the repair shop. Very professional great communication.
We were having issues trying to get our roadside assistance company to schedule a tow for our 5th wheel RV. We decided to take matters into our own hands and called Consolidated Towing for help. They were able to send a tow truck with the correct equipment to get the trailer towed to a storage location while my truck was repaired. They were prompt and very nice to deal with. The driver (Carl) was a joy to work with. The price was fair for the effort involved. Highly recommended!
The guy was amazing. He arrived on time and he took extremely excellent care of my car and delivered it nicely to the auto shop. He also volunteered to stay with me until my husband arrived to pick me up because it was getting dark. What a true gentleman. This guy is a total asset to your company and we sure appreciated his efforts. This is the type of employee we all need working for us.
First ever time needing a tow and this experience was amazing. Warm and welcoming environment, even over the phone. I dont remember the womans name, but she was some of the best service Ive ever received! I was also in contact with Rorey, and he was also fantastic! Thanks for making my not-so-good situation much more tolerable with the amazing attitudes!!
Consolidated towing had a driver able to tow my truck to the dealership within an hour. The driver was professional and respectful. I will definitely use consolidated towing in the future!
Had a need to have my car towed due to a collision. Called up Consolidated Towing. They had a truck available and the rate was what I would say was very reasonable. Their driver showed up and efficiently completed the paperwork and loaded up the car. Just what I needed at the time. Based on my experience, I was happy with the service provided.
They found a way to take care of me despite a semi-complicated situation and kept me updated every step of the way. Provided information that was above and beyond for the situation and made an awful experience of getting in an accident a lot smoother than it could have been.
Excellent customer service. Dispatch was very prompt and clearly did not beat around the bush with vague responses. Quick and fast on her end. The driver (Rory) was professional, on time and provided excellent service. Highly recommend. Normally dont leave reviews but this one deserves a shout out. I am in the Automotive industry as an owner/operator. They are actually competitors but great service always deserve recognition.
Recommend 10 out of 10. Friendly driver and although having your car towed to the mechanic is never fun, Consolidated takes the stress level down and assures you, its going to be ok!!👍
Very professional and a awesome towing service and great conversation and laughter treated me with respect I will recommend this towing service for anyone needing assistance
Friggin Tesla said battery had 325 miles on it, but we could only get 240 out of it, so we ended up stranded 20 miles outside of Bend. After waiting forever for our insurance company to find a tow company, we called Consolidated Towing ourselves. They were super friendly from the phone call to the pick-up and drop off at the supercharger. Tow driver was very nice, and he knew his business. They were very accommodating to our needs -- let us ride in to town in their truck and even bring our little dog along. They saved the day and got us back on the road home. Very happy with their service!
Very professional and courteous response was good even as busy as they were and kept me posted on arrival time and progress
Very professional, courteous, fast and efficient. Great communication. Will definitely use them again when needed.
Fast response and quick towing to where I need to. I am happy found your company. Thank you!
My situation started when I met with Keith, the manager at Consolidated towing. I was there to retrieve some belongings from my vehicle after a pretty major accident I was involved in a day prior. Within minutes of arriving Keith was taking a look in the computer for the location of my vehicle in the yard. A bit frantic but very professional he replied that my vehicle had not been picked up by his team and he had no other records stating it was there. He very kindly suggested I check with the local PD for the location. To make a long story short the PD stated my vehicle had been left at the accident scene and not towed by anyone. I was now faced with having to pay out to get moved from the street to my home, less than a mile away so my insurance company would come pick it up. I felt mislead. I placed my final call to Consolidated and Keith offered to pick up my car no charge and bill insurance later. This made a world of a difference. I would highly recommend them to anyone 5 stars!
They are halfway decent people with pretty reasonable customer service. Ive had many interactions with them and they have always been decent.
They had great customer service and very knowledgeable. Not only did my driver check my battery to see if it had a charge he made sure every aspect was covered and replaced my battery with a new one. Great company and as a customer it was a enjoyable experience even with a dead battery. Highly recommend this driver and company to all. Thank you Consolidated towing!
Will is a great employee. He was friendly, professional and efficient .I would recommend him anytime. Thank you Consolidated Towing Inc. I recommend you for a job well done by all that I interacted with.
James was awesome in every way! Great experience, they were highly recommended and I would recommend them.
Unfortunately I had to give these guys a call this week. They were super helpful and when they realized that my team was stranded on the side of the road in the middle of nowhere they made them a priority. We will definitely use them again in the future if needed. Fingers crossed that we dont!
Very knowledgeable and reliable. All the staff are friendly and easy to work with
Kept me calm and reassured in a very stressful situation. Very professional and made sure I was taken care of and safe.
Guess I got lucky getting my car towed by this co. My experience speaking/ dealing w/ Carl was positive, thankfully; especially while my life is filled w/ MANY negatives. Thank you, God✝️ bless you
Byron was awesome to work with. He was thorough in checking if my jeep even needed to be towed and was very helpful in the process. He then assured me that he would drop it off to the dealership and communicate issues he noticed
I was extremely satisfied with the service I received! All of the staff I interacted with over the phone and in person were very friendly and service was super quick. Very, very happy customer! Thank you!
Danny is great!! He knew where we were in Bend, which says a lot to begin with. He was kind, patient, knowledgeable, and understanding as he navigated the montage of technology involved in helping to get us back on the road safely. The exact person you want in this position. So thankful as I am home safe with my mom and new pup. Thanks so much!!
We called. They answered, and arrived within their estimated time. Nice to get good service when your truck breaks down while headed out camping. Thanks.
They were awesome really needed their help and I totally appreciate all they did !
Consolidated responded to our recent crash and their courteous and professional attitude was very helpful!
Service guy was prompt & thorough. Tried everything to get our diesel truck started but ended up with 2 new batteries. Put them in & took the old ones away. Very detailed on the warranty explanation
Absolutely wonderful team! Charged me $200 for a wench job multiple other company’s quoted starting at $500 &quickly increased. Consolidated was at the scene within twenty minutes of our first phone call, provided me with knowledgeable information, only used one truck when many other places wanted to use two, &had the job done in less than 20 minutes!
Excellent service, friendly driver and dispatcher. If I need a tow in the future I will call Consolidated!!!
These guys are the best! Nathan has been helping us for several years and we always request him and Consolidated! So knowledgeable and fast and still kind and gracious!
Very friendly and knowledgeable. Says a lot about the company
Dispatch was knowledgeable, caring and informed.Driver was timely, knowledgeable, careful and couldn’t have been more friendly. Five Star Service!!
Friendly and helpful staff took care of us. Our vehicle safely arrived and the driver was polite and respectful. This company is well prepared with equipment that looks well cared for.
They are amazing! It was such a bad day, but they definitely made it better!!
Fantastic phone person! Great and prompt service! 😃
Very good service! 5 stars
So nice to have dependable, courteous service. They have always been to helpful and thoughtful. I ask for them whenever I’m able to. It’s a trust thing for me! Thanks Danny!!!
Frazer was great, and quick! Locked our dogs and keys in our truck while getting ready to play in the snow, and they knew exactly were we were, better than we did, being from out of state. Thanks guys, your speed and friendliness was much appreciated!
If you need a tow. Call this company. Dont sit on the side of the road waiting for State Farm, if it is after hours. They will leave you STRANDED until the rates go down. Call Consolidated Towing yourself.
Always fast friendly service! And at a great price. Thank you!
Helped me on a cold, snowy evening. Kind service both in taking the call and in person service of towing process, $110 cost for my particular tow. Thank you! I would highly recommend.
Awesome service as always! They really go above and beyond what’s expected.
Keith is the best most professional stand up dude I have ever experienced in the tow industry. My gif bless him and his family!
Replaced dead car battery at my house. Extremely professional. Danny knows his stuff! Efficient, neat, super competent. Explained and showed me all the details. Made sure my radio was working correctly afterwards. Couldnt be more satisfied.
They showed up right on time and quickly got my truck unlocked.
Consolidated is the best. I truly hoped when I called the AAA 800 number that they would dispatch Consolidated. They rock. On time and very professional in all ways, phone, and driver.
On time, friendly and careful with my precious cargo.
Great service good price would call again
Friendly & Accommodating. Towed my broke down car to two locations without any issues.
Amazing. Brandon the driver went above and beyond to help make this very stressful situation turn out with a positive ending. The best company so very thankful for their service.
Consolidated was wonderful! They quickly got to our truck and were extremely nice to work with. I will definitely be calling them again for any future towing
Excellent service, customer service the best and very efficient.
Excellent service! Professional, courteous and extremely helpful. Old school customer service and it was greatly appreciated!
Fast and professional! They came on time, had good communication, and helped calm me down during a stressful moment. Highly recommend!
Couldnt have asked for better service. Very impressed with the tow truck drivers problem solving skill and attention to detail. Phone calls were helpful, polite and informative.
Very professional and Courteous. Would use them again in a heart beat. Was asked several times if I had any questions or concerns about the tow. Was told where my car was going and who I would contact if needed. Thank you Consolidated and Will.
Excellent service. Went above and beyond what they needed to. Very friendly and professional staff. Would highly recommend.
Five Stars! Four years ago I had a need, and Consolidated was recommended. Today, when my ride failed, I knew immediately who to call. No hassle. No grief. Clean, professional service. Quick as can be. Highly recommended. Will use them again if need arises.
They decided not to kick me while I was down and gave me a more than fair tow/storage bill. Carl and Fraiser towed me out of a bad accident and were as helpful and professional as can be. Not to mention everyone has a friendly nature about them.
First-rate. Top quality. If there ever was a good experience. Being broke down beside the road. It came from these guys. Recommend them highly.
These folks went above and beyond what was required. Highly recommended.
James made my day - when I was having a pretty grumpy one in so many ways! Super friendly and funny and also professional - thank you James and Consolidated Towing!
Excellent service! Prompt arrival, efficient & took good care of my car, very nice, good communication (Frazer was our driver). Very happy with service!
I had a unique situation and they originally brought a tow vehicle that would not fit. The driver, Matt got in touch with his manager and arranged for that correct vehicle to be there the next day. The first thing in the morning Paul (I think that was his name) was there ready to go. I think the whole process took 30 minutes, but there was a level of courtesy and professionalism that is a rare find.
Consolidated Towing was amazing!!!! These guy are awesome Isaiah was so kind and helpful in a time that was needed badly, he went over and beyond taking care of my situation,I am ever so grateful.Rory came out evaluated the situation got right in and took care of what needed to be taken care of. The two of them where truly a blessing..I so appreciate them both.what a great company and TEAM!!!Thank you again Shannon Cuddy
Fast land great service!
Fantastic service and professionalism, my high expectations were exceeded by the level of detail and efficiency that Danny delivered in helping diagnosis and solve my battery problem. Awesome!
Troy was amazing and very knowledgeable! Thanks for helping jumpstart my car.
They could know that together as much as they were younger more less of a company I suppose than the other guys but they did it okay job I understand they work for the county mostly and they get their wages that way but the little guy still needs a hand here and there if you could step it Up guys and make us feel a little bit more proud thanks
The auto tech that came out for my battery service was AWESOME! He was prompt, knowledgeable, and provided excellent customer service.
Amazing experience from start to finish! They went WAY above and beyond for us and I’m so thankful for their help. The staff in the office and the people who helped us with the tow were so impressive. Very professional and I would recommend them in a second to anyone!
They were very helpful, friendly, fast and efficient. They took the time to do everything correctly and talk to us about everything but they worked quickly and didn’t waste time. The changed our tire and had us back on the road in under 30 minutes. I would definitely call them again.
We had a very good experience with consolidated towing. Carl and Keith are awesome guys. We thank you for everything.
Will was friendly, polite & prompt! Excellent service. Thank you!!
Rory arrived in a timely manner and retrieved my keys from my car quickly & efficiently. He was personable & friendly, yet professional. Thank you for rescuing me Rory 👍
Top-notch work! He worked hard to help us diagnose our problem. Would give him more stars if I could :)
Im impressed. Professionals friendly and surprisingly fast.
This gentleman was courteous and enthusiastic. Great service! Professional and knowledgeable concerning the repair of my vehicle. I definitely would recommend to my friends and call again for service. Totally impressive service! Thank you!!!
My car isn’t lowered, but when they towed my car they put down wood blocks so that my front lip wouldn’t scrape, as a car enthusiast i really appreciated them taking care of my car.
Best experience I have ever had with a AAA and towing service! Danny was fast friendly and efficient! Such a peace of mind after he was done fixing my car! So blessed I got in contact with this company! After calling over 15 places to find a battery for my car and no one having it they got the battery and fit me in and saved the day! Thank you!!!❤❤❤❤
Our saviors! Our RV blew its transmission up on a Forest Service road and they got up there and got us out of there. They were incredibly professional and caring throughout the whole ordeal. Jennifer worked with me to to figure out our best options and called back multiple times with updates or questions to help find the best solution for our difficult situation. The heavy haul driver, Karl, was also super kind and was masterful at his job. Got our rv back to Bend without a scratch despite the difficult terrain. Thank you again to the whole team!
I have AAA and needed a jump start. They showed up much faster then we were originally told and was quick to get us back on the road.
Doing their job but kind still
Just all around handled my situation of stress like pros! The Timing was great but the way they handled my new toyota was what impressed!! Highly recommend!
5 stars, will def use again if need arises.
Helpful, professional service, got us quickly on our way!
My car stopped in the middle of a busy street and they came in half the time estimated. The driver/operator got my car to start again and offer to followe me a few blocks to test the car and if I felt safe enough to keep driving. I ended up having him tow it to the shop just to be safe, the shop found out he was correct and nothing serious was wrong with my car!
Everything went as planned considering the circumstances; my daughter lost her car keys on Mt Bachelor and the car needed to be moved in advance of the pending storm.
It was crazy, this week I called AAA 3 different days, each time for a different reason.Monday gave me roadside assistance for a flat tire while 125 miles from home.Wednesday (yesterday) I ran out of gas on my way home from another business trip and they delivered gas to me (how embarrassing!).And then today, I realized that the gas I had been smelling for 2-3 days had become a huge fuel leak so I called to request my car be towed to the dealer (for what ended up being a factory recall within the fuel system - part that malfunctioned).I feel quite lucky and blessed my car didnt catch on fire before I had gotten home Wednesday night. My car was really hot and the gas smell was terrible.They were very quick, efficient and personable each time. Thanks AAA...you are fantastic!
Rory was super awesome and kind helping tow my car after my accident. I totally recommend him!
Weekend guy John responded very quickly to my AAA call for help. Flat tire, due to screw embedded in it. My spare tire was flat also. John had on board air in service truck and all needed equipment. He was efficient and courteous. Less than 30 minutes from AAA call to now being safely home. Thank you!!
I’m very pleased with the AAA service I received today! The technician was very prompt, very professional, courteous, and friendly. Thank you!
Super kind and efficient technician! Thank you for the help. Also the people we talked to on the phone are very organized and professional.
Great customer service and Keith is awesome!