Came here for a tire rotation and alignment. Anthony did the work and after I told him I was going on a long road trip -- checked everything out and shared that I need new rear brake pads. When I told him I couldnt afford to have him do it...he thoroughly walked me through how to do it on my own! Amazing! All of this in a couple of hours! Truly impeccable service. Anthony and Mel both answered all of my questions and were very patient with me. Also very kind and personable people. Highly recommend this gem of an auto shop!
Only the best experience with this group of professionals. They fixed my transmission and worked with me through all of my various personal needs. Big thanks to Lacey for being so patient and communicative with me and huge gratitude for getting my van to run silky smooth and provide a courtesy check in at 500 miles.
My parents have been customers since the early 2000s and Ive had all almost my car repairs done here since I was 16. (The only car repair I had done elsewhere was at the dealer for something under warranty which the guys at the dealer then messed up after having my car for over a month and I had to get these guys to fix.) Great service. Super nice and knowledgeable. Theres nowhere else Id rather go to be honest.Note: This is the new location for Scotts Performance Auto and Transmission World that used to be on Service Rd off of Highway 20.
I was very disappointed in the customer service. I had brought my car in on a Monday and was told the parts would arrive on Wed, and that Id get my car by Friday at the latest. Turns out it took them an additional week to get my car done. It took 12 days without my car.The issue was that they did not keep me informed on what was happening. I had to call them to find out that parts where delayed and then it was two days after they got the parts that they started work.On top of that they left me with further repairs to my car. When reinstalling my CV axle they ripped a boot (it was not damaged when I brought the car in). Now I have to pay another $225 to repair the boot. I felt that they should have covered this expense. But they refused to make it right.