If you like tour car don’t go to this place. I went there Friday 9/24/2021. I was there for an alignment. After the alignment when I got In the car it show a traction control lite I asked them what is it and can you fix it. he said drive few miles it will go away. I bring the car back next day. They spend about two hours and said come back next day. I said now I have no traction control in my car what if it’s rain then what to do. Hoping not get in an accident because no traction control. I asked the manager do I have to pay again to fix this problem he said yes we will let me know next day. I left the shop they broke my car which was perfectly fine. I or my wife or my family will never use mavis tire again goodbye. I rather go someplace else where service people know what they doing. If you like your car don’t go to this place. One star ⭐️ I wish they have no star option.
The staff was quick, efficient and knowledgeable. Everyone was friendly and explained my repairs in detail and the prices were fair and totally affordable. Mavis in Bellmore is now my go-to shop!
Great service, great communication, overall a pleasant experience. Nothing better then knowing you’ll be in safe hands getting any work done on your vehicle. Fast and efficient. Manager down to earth, might even need a raise! He know who he is. Team Infiniti.
An excellent experience. Has all the factors one could hope for in a mechanic. One that you can trust, pricing that is fair, and top-notch quality as well. Their service is quick and friendly, which make them all the better. The work done was for a high-mileage vehicle (150k miles).
I brought my car over to this Mavis center for a few different services and each and every time I had such a great experience. Kumar, Edward and Anthony went above and beyond in making sure everything was taken care of in a timely matter. They even went as far as picking me up and dropping me off to work, to alleviate any extra stress while my car was being worked on. I highly recommend these guys, respectful, efficient and overall knowledgeable in all services they provide. I send My employees as well as clients here whenever they need anything serviced on their vehicles, our number one go to!
After coming home to clean my rims after the tire change, I discovered that they scratched the hell out of one rim and chipped a piece of the other rim. So now I have to pay a wheel shop to fix it, thanks for nothing.
My tire had a slow leak so I went to Mavis tire in Bellmore. Tony the manager was extremely helpful! My tire was fixed in a timely manner, I was very pleased. Thank you for being so accommodating.
Manager Kumar is hilarious and helpful. Hassan is informative and friendly. Inspections man ed is a mercenary he works really hard. Got an inspection. They work well here.
I never write a review, but couldnt have this bad experience slipped off. These people are dishonest and inconsistent with what they say about price, time and safety. Took my car for break pads replacement. A hour later got a call from them saying I need 4 pads and 4 rotors. I asked if it is possible to replace the front rotors only (since my car is relatively brand new), they claimed that it is NOT SAFE to replace front rotors and keep old rear ones. I agreed to pay what they asked for (over priced) and Asked them to call me if any update. FOUR hrs later (just few min before they close) they called me and said car is ready for pick up. I came to find that they only replaced the front rotors as the mechanic claimed one of the rear rotor bolts was stuck AND they asked me to pay exact same price for 4 rotors. The manager stated that it is SAFE to keep the old rear rotors. In nutshell, stay away from this place if you are looking for honest and ethical people to fix your car.
Went today to get a new tire. Store opens at 8:00 AM. Waited in front until 8:35, still not open. Was told theyre waiting for the manager to come. There were 5 customers waiting and everyone was frustrated. Why do the hours say 8:00 AM to 5:00 PM if you cant open? At least get there by 8:15. What type of customer service is this? We all wanted to drop our cars and go to work. I left and went to Goodyear instead, they will get a 5 star review. Will never go to Mavis ever again, worst service ever
Had my car towed here after a flat. I was able to organize everything from work and was given a promotional discount on an additional alignment without even asking. Quality work, reasonable prices and great customer service!
I went to Mavis in Bellmore for an oil change and inspection. Everything was handled professionally and with no delays. The staff is very friendly and knowledgeable. I would recommend this place to my friends and family, and even to people I dont know if they want a great place for tires and service.
Anthony and the guys are great. Excellent work .Ive been going here for years.
Friendly and knowledgeable service. Car in safe capable hands. Very satisfied.
Management was extremely helpful. Gave me options for my service and prices were hard to beat. Work was completed rapidly and with precision.
Wonderful experience. Quick, efficient and fair price.
Tony and team did a great job on our car. Truly a dedicated and professional staff. Highly recommended!
Mavis of Bellmore are great people! Good prices, very clean and extremely friendly!
My service light came on and I immediately knew exactly where to go. My friend Charley at Mavis in Bellmore right on sunrise highway. I thought all I needed was a simple oil change but he discovered that my front spoiler on my Audi which has been fixed 17 times was broken again so he fixed it so it would have the proper clearance and I wouldn’t have any more problems. He also check the brakes rotated the tires and gave recommendations. The recommendation was that I didn’t need anything else from the car was in great condition. Charlie I’ll see you in another 3000 miles it’s the only place I’d go. I have confidence that no unnecessary work would ever be done premium parts are used. And the people they are just great to get along with.
Anthony was very helpful with assisting with my tire rotation.
I was passing by Mavis in Bellmore and stopped in to see if they could fit me in for a quick oil change. They were super accommodating, they fit me right in. I was in and out in under an hour - great service! Highly recommend.
I took my suv in for a check engine light rear brake replacement. When I picked up the truck the manager told me the brakes were fixed and the check engine light was cleared. When I started the car the check engine light was still on and had to be clear. About 25 mins into my trip home the car started vibrating and making a thumping sound. I called and was told to bring the truck back in and it will be looked at. When I questioned thee manager he said he will call me back and hung up the phone. He didn’t call me back.
Really great guys @ Mavis Bellmore Sunrise Highway, quick and easy!
Great service, always reliable. Thank you Tony for always being a friendly face over the years.
Had a flat and was patched up and ready to go quickly
Kumar was a great help, hooked it up
Went in for brakes and and oil change. After an hour got a call saying they couldn’t get to my brakes because the bolt lock key on my tires was broken. No problem, totally understood, told them to just do the oil change. 6 hours later hadn’t received a call so I decided to call. Was put on hold for several minutes and then told that they couldn’t open my hood, I tried to explain how to open it and was talked over repeatedly and told to come pick up my car. Picked up the car and the first thing I did was open the hood with no problem. They seriously need to work on customer service and plain competence.
Went here once a few weeks ago for a whole new exhaust system. They got me in and done next day, which happened to be New Years day. The whole thing was quick and relatively painless. I certainly dont feel overcharged. I was treated as any other customer. As a young woman Im often talked down to (unintentionally) in places like this. But the shop manager was professional and knowledgeable.
I needed a tune up, oil change, and inspection and didnt have regular service guy, after being told i needed extensive front end work and all new struts I decided to get another opinion (after all the car handled fine) A friend refered me to Mavis in Bellmore on Sunrise Hwy. Two hrs after I dropped it off, I received a call from Anthony and he told me there was nothing wrong with my front end, I did need the struts but the price from Mavis was over $100 cheaper (tune up was cheaper too). Nice to know you can trust these guys at Bellmore Mavis. Thanks guys.
Very happy with the service.Anthony,was very knowledgable.courtious,and i will recommend to my friends..this is my new place!!
My experience at Mavis on Sunrise Hwy in Bellmore was just awesome. After being ripped off by auto mechanics for most of my life, by chance, I ended up going to to Mavis at the suggestion of a friend. I was going for a simple NYS Inspection and the guy I went to told me that I needed new struts. The best I can recall, the bill was going to be over $1000.Went to see the manager ( Tony) at Mavis only to find out that the guy I had gone to was ripping me off. I did not need struts at all. Just a simple adjustment. Tony also went through my car soup to nuts. Found a sensor that was bad and a few other simple things. Everything including the inspection was under $300. Had my car back the same day. It was so refreshing to find someone who was not only honest but thorough and inexpensive. Since then, I will not bring my car to anyone else. I recommended Tony to 3 other friends. All three were so happy with their experience and they have become new customers as well. I can’t say enough about Tony and his crew. They are truly the best. I would suggest to anyone needing repair or tires or anything else, not to even bother going to anyone else. Tony, THANK YOU, you guys are the BESTRon W.
The men at this mavis location are terrific. I had made an appointment at a different location and this guys werent able to accommodate me. They actually couldve cared less. Went to this location saw Anthony and his team and they jumped right on it. These guys should be showing the other location down the road about 2 miles how to take care of the customer who is dropping a couple of hundred bucks. Please extend my thanks to Anthony and his dedicated team members.Jim C.
Very helpful and quick service. The manager Kumar was informative and friendly. I would recommend this Mavis to friends and family.
I had a 10 am appointment for 2 new tires. Mavis held my car all day and after multiple phone calls I was told that the mechanics broke for lunch. If you need a tire change done in a timely manner I do not recommend this shop.
**Update** I received a phone call from Joe, the regional manager, and in five minutes he clarified the charges for me and gave me a sincere apology. He seemed genuinely upset about my experience and wanted to make it up to me but I was just happy that he acknowledged my concerns. An update to this review was necessary because this was handled so well and this review should not just reflect the actions of one person. I take back what I said and will consider giving Mavis another shot in the future. Thank you Joe :)SO disappointed with my visit. I made an appointment online for 4 new tires. The reservation detailed the cost of the tires and the labor and totaled the pre-tax amount. Great! I get there and drop off the car and later on get a call from them to tell me I need an alignment and that it would be $70; okay fine. I calculate the cost of what it should be with the alignment added in. I go to pick up and I’m told I have to pay almost $500!!! (My appointment was originally quoted at 291 and even with the alignment and tax it comes out significantly lower) I asked to see the invoice prior to paying and was told “you’ll get it after you pay” should’ve been a red flag but I hand over my card and decide to go over the invoice right on the spot. Turns out I was charged $40 for a warranty on the tires which was NEVER discussed. so I continue to look and I see the tax breakdown for the tires and “other parts” when I inquired what other parts I am paying for the man couldn’t tell me, instead gave me a smart answer of “I’m not a tax guy” when the question I had was NOT about tax, but about the parts used on my car. He offered me a free oil change(don’t need it) and he tried to sell the warranty on the tires after already charging me for it. I think that anyone who provides a service should be able to clearly explain what is being charged. I asked multiple times to tell me what “parts” I’m paying for beside the tires and never got an answer. Just “call corporate it’s their system” and he gave me the refund for the warranty and tax but there’s still a discrepancy of $10 that I just want to know WHAT it’s for. I just felt like them charging me unknowingly for a warranty I never discussed was truly dishonest and left a horrible taste in my mouth. Needless to say I will never be back.
These guys did a great job. Anthony is the manager there and he knows cars inside and out. They were able to service my car and get it back to me on the same day (for something I expected to take at least 2-3 days). Would recommend it and will definitely be going back. Thanks guys!!
Amazing, fast and honest service! I wouldnt go anywhere else.
Mavis in Bellmore is the worst. Anthony will lie and cheet you. He is one of the rudeist people I have ever delt with. Stay away. Go to Wantagh or Island Park
Anthony, the manager of the Bellmore location, did an exceptional job helping me when a simple NYS Inspection also entailed needing new tires. He was friendly, honest and engaging and provided the best customer service experience anyone could hope for. I also had to interact with Joe, his manager, who likewise was a pleasure to deal with and made 100% sure I was taken care of. I give them both the highest recommendation! In the future I will be taking my vehicles to this Bellmore Mavis location and am certain Ill have the best possible experience working with Anthony.
Anthony took care of all my problems and the service was great as usual
Unfortunately, this morning I ran over a bolt and knew instantly that I was going to need it repaired by the thumping sound... ugh. Thankfully, I was able to drive it right over to Mavis in Bellmore. Anthony was able to get my car in right away to repair quickly with ease. I will definitely be returning!
Professional, kind, knowledgeable, and punctual. I will recommend to my friends
Super fast service honest manager Allie very knowledgeable had me in addressed my concerns and got my car running on my brand new tires fantastically A++++
Anthony is professional and easy to work with. My tire that he ordered came in and he said to come on over. Anthony and his team took my car in right away. New tire and tire rotation and done in 30 minutes. I highly recommend Mavis.
This is the reason I come here During closing time Allie got me in during an emergency thanks again great service
Really great experience... the staff really takes an interest in the customer. We are not just a number here. Would highly recommend.
Staff was very nice, Anthony was great. Its my first time there usually my husband and son goes.
Stan provided great service. Friendly and very efficient!
Allie the manager Is very friendly and Rob is an amazing help definitely recommend this Mavis to all my friends and family
Anthony is such a great service advisor. Hes very patient and listen to what you have to tell him about your vehicle what service it needs also he knows his tires very well and always recommends the best tire for your vehicle similar to what you had. hes been their since it was sts and i remember when it was wtc. I give Anthony a 5 star rating for all his good work.
Sent $960 on 4 new tires. The tires werent balanced correctly. The car started shaking on highway.Called and spoke to kumar, he said bring it in we will check it. Left it there for 3 hours, he called and said no problems with balancing.Wound up with vibrations again, brought to local mechanic to check, tires were out of balance. What a joke.
I would like to send a big thank you to Kumar for his ability to detect my tire issue and resolve it in a timely, single interaction. Kumar was both a knowledgeable problem solver and a topnotch customer service provider. With a quietly relaxed professional demeanor, Kumar went that extra mile. I feel comfortable recommending his expertise.
Had a great experience at Mavis today... service was great... even the district manager was there ... Joe really made this experience a memorable one. I will be a customer for life.
Anthony was amazing! He got me in and out much quicker than I expected. I came in unexpectedly off the highway with a flat tire and he had my car serviced in 30 minutes. I greatly appreciate his effort!
My wife and I have been using Mavis in Bellmore for car maintenance for about two years now.Put simply, they do the right thing. Just had an inspection done. Called last night asking if I needed an appointment, they said no only walk-ins at the moment but advised I come first thing in the morning 8am. Parked car at their shop 8:05, walked in and was attended to by Kumar (awesome guy) was rung up and out the door by 8:40.I enjoy going there.
Brought my work van there they charged me 900 dollars for a tune up lied about cost of parts the van broke down 2 days later could not look at it for another 2days said it was fixed broke down a week later sent back after another 3 days charged me another 200 dollars and wrote me a note saying they dont know if they fixed problem disputed charge took corporate 6 months to get back to me with a note saying since its past 90 days its out of warranty DONT GO THERE WORST PLACE EVER
Anthony always is looking out for the customer he will not push something on you that you do not need
The guy there named Kumar has no idea what hes doing I took my car there for a oil change and inspection. He charged about $90 for the whole thing said i was getting a discount. This guy Kumar gives me no information about what is wrong or what failed on the car gives me no receipt absolutely nothing to go off of. I call him out on it he says bring it again so a more experience person can look at it and he wont charge me for it. I say ok thats reasonable....The second time around I meet Anthony the manager and hes a OK guy they get it inspected again and he tells me its a camshaft sensor issue I have a friend of mine fix it for me and it runs turns out its not a camshaft sensor issue its a variable valve timer problem. I bring it back again tell them to have them have another look at it and a slew of other unrelated problems appear, not only that my alternator belt was giving a weird squealing noise which never was a issue before I brought it to them. My car stopped multiple times in the middle of a traffic light was a huge safety hazard never thank god I had my back up battery otherwise I would have been stranded. AGAIN this was never a problem before I started bringing my car to this shop!To make this long story short never going back here again and you should be very careful with this shop!!!!!
Went to Mavis bellmore for an inspection. Anthony the manager was there. He had my car inspected and back to me in minutes. Great service from the mechanic all the way up the chain.I’m sending all my friends
Great atmosphere and service workers
Best price quote I received for the tires, so I had my work done there. Anthony worked around my schedule and provided excellent customer service. I was very satisfied with the work and service, and recommend this Mavis location in Bellmore.
Received three different quotes by three different people. No one there knew a particular person that gave us the lowest quote. First unknown person gave us a quote totally installed plus tax. Second person and so on now added tire, mounting and balancing, tire valves, tire disposal, plus tax. The additional thirty dollars isnt going to kill me but its the point of how they run a crappy business. Workers were quick, in and out....Probably most tire companies are the same.
I used them twice already and both times they were very efficient. I was in and out without any delay. They also took time to put air into my tires without charging me for labor at a totally different time. It’s definitely the place to go. They may be a bit pricey but their services match the cost.
The mechanic who did my oil change left my car a mess. There was oil on the seats, the steering wheel, and the floor. Did he change the oil inside my car? The counter guy was nice and friendly. The oil change was fast though, I just wished the he didn’t make so much mess I had to get a car wash after.
Great customer service Anthony and kumar always help me with their knowledge to solve my problem car issues thank you
Great experience great staff
The worst service I ever received, I bought my tuck in for a 4 wheel drive alignment and they never got it right. They flat out stole my hard working money. The first time they did the alignment the steering wheel came back off centered, I call them as soon as I got home and the guy (Anthony) told me to bring it back. So the next weekend I did and he told me that he didn’t have a tech available and to bring it back again.The next weekend I called before bring it in and they told me to drop it off, I did at 10:00am. I called 4:30pm to see if my truck wasnt ready and Anthony told me he didn’t start working on it. At this point there wasn’t enough time to finish the job correctly, as they close at 5:00pm. They rushed to get the truck into the shop and I got really pissed that I would have to bring it back again. I called them back at 4:45pm and I asked Anthony why wasn’t the truck done sooner, he told me that customers who were buying tires were more important and first in line before fixing my truck. We got into an argument on the phone and then I told him someone will picking up the truck. When I got the truck back the rear camber setting was so off that when my wife drove the truck she almost gotten to an accident. Lucky she was fine. I WILL NEVER GO TO THIS LOCATION OR BETTER YET ANY MAVIS LOCATION, MY REVIEW WILL BE POSTED ON EVERY WEBSITE REVIEW FOR EVERYONE TO SEE.
Quick, efficient and courteous service. Tire went flat last night, got it fixed this morning very quickly! Ive been to Mavis multiple times and I will keep going back. Also, their prices are very reasonable!
Amazing shop. Anthony who runs the shop is an awesome guy, straight shooter and all the mechanics there are equally as awesome. You get high quality work and a great atmosphere. Makes no sense to me why these guys have any bad reviews, should only be 5 stars across the board! Only shop I trust! Thanks guys!
I am writing my review here because Im embarrassed to say I never completed the Mavis survey. My link had expired when I got around to doing it. Anthony is wonderful. I had an emergency with my brakes and nearly broke down around the corner from this shop. He took me, calmed me down, and had my car repaired within several hours at a reasonable price. I would definitely go here again.
Great service. Anthony the service manager is the kind of guy who would stay late for you to pick up your vehicle. Always ready to help and prices are good. The service manager doesnt give the run around. Tells you what you need and dont.
Had appointment for inspection. Was told it would be 90 minutes. They ended up doing it in 10 minutes. I was happily shocked.
Mavis tire of Bellmore please be a good neighbor. All day we hear the Impact Wrench, I will be happy to send you video. Would you want to hear this everyday all day if you lived half a block away? How about if you were a neighbor? Do the right thing, put up a fence and some plantings, close the doors and please be a good neighbor.
Great customer service
Ultimate professionals! Have used them several times.
I went in knowing I had a balance issue and bought tires from them in the last few years. After 2 hours past the time my car was to be done with a simple tire weight falling off i was told i needed new front tires (again)....i was getting pressured as they kept my car on a lift to convince me my tires that were pitted and needed replacement. I went to my local shop who told me the tires were fine and the only thing i needed was an alignment. After review the alignment would have been covered in my initial tire warranty from mavis and i learned mavis also changed the date I purchased the tires in their system. Little did they know I knew they were lying because I was in Afghanistan the date they falsely claimed I bought the tires initially. Scammers that run off of an up-sell script!
Worst customer service ever. Told me they had my tires and would install them, then when I come back 3hrs later they say sorry we dont have them. Why didnt you tell me that in the first place or even juat call???? Horrible. Made me wait 20min to just get my keys back, because of course they lost them. Go down the street to the other as this location is horrible.
Very professional service.
O ly place I trust with tires. These guys have helped me out 3 times now. Prices are ok. Staff is great.
I took my car there for an oil change and an inspection which were done properly.... i think....When I went to pick up my car my car was the only one that had its windows down because apparently it was hot. I drive away and in the middle of sunrise Highway I try to roll up my windows and they don’t work. I drive back and ask them what happened and they said that my car was just too old and that my motor burnt. So We agree with them that I will pay for the part and they will pay for the labor because I gave them a fully functioning car, And my car was the only one with the windows down while everyone else is at the windows up very very very shady. Guy calls me back the next morning and says I got the window up so deal is off. Now I have a car with an oil change and an inspection and a broken window because The mechanic at Mavis broke it and didn’t fix it. I picked up my car and they got the window up but destroyed my door doing so... Unbelievable . Be very careful with this establishment they are shady not trustworthy and they were live through their teeth take them and see if something that’s not true. We have been customers for years and thanks this bs we will never go back.
I had the pleasure of working with Anthony at the bellmore location. It took some time to get my truck looked, but once he got it on the lift, he had the problem solved in less than 20 minutes. Professional and courtious. Thanks Anthony.
Service was fast, worker was friendly, price was affordable. 🌟 🌟 🌟 🌟
Very helpful and accomadating shop, they will attend to you rather quickly when needing tire repair. Both managers, Anthony and the other are nice guys
Service was quick and efficient during my brief time at this location. My spare tire had a broken stem valve within minutes a new one was installed and worked great. Dont understand the hate of the reviews.
Everything said on internet was not included. Prices did not match up. Warranty for tires was another 12 each tire and suppose to be included in price
Great service,
Great service and good fair pricing.
Staff are very nice. I went twice the first time to check my tires ans the second time to get my break light changed and they didnt charge me and i know they couldve
Had to wait a bit because of the how busy they were, but they did a good job for a good price.
Horrible. The price kept going up while I was there. All of a sudden I needed 4 new tires. Then they broke my tire sensor. I had my newborn there cause I thought Id need one tire and that it would take a half hour. Winded up being over 2 hours. No consideration. Waiting room was horrible. I felt duped and will never return. Also was suppose to get rebate information and never got that so I lost $80 on top of it.
The one in Bellmore dont seem honest, they gave me a price to change one tire, when they were done and I went to pay the price was $60 more. Will never go here again.
Good service, didnt have the tires I wanted, so they gave me much better tires at the cheaper price.
Great staff, got my car in and out, great friendly service!!!!
I have been going to the Wantagh Mavis for years. I live closer to the Bellmore location and despite the negative reviews decided to give it a try as all I needed was a tire rotation. I got there at 7:45am and patiently waited for them to open their doors at 8am. Unfortunately the doors didnt open. Hung around for 10 minutes and with no signs of life in the building and around their property, accept for other customers waiting I decided to head to Wantagh.
First i hate that i have to even leave 1 star cause id rate them -0 i brought my truck in there on fri was told i needed a ton of work in total of 850 dollars and they tried to sell me parts i didnt need i never not 1 time got a call about status of my truck so i called a few times and got different answers from jef and anthony my truck was there 3 days and they never touched it and anthony was dancing around the question of what has been done on my truck which was NOTHING so i took my truck outta there and fixed myself for 150 dollars the best was anthony told me it was to hot to give me a phone call and it was to hot for the mechanics to work on my truck and i quote HEAT DOES STRANGE THINGS is what i was told ive dealt with mavis for a long time and never had this sort of issue and i had to rent a car also cause i thought my truck woulda been done on sat but i never got a call so they also costed me 250 dollars for and rental car and then had to nerve to charge me 37 bucks for a failed imspection to this was the worst experience ive ever had and i will never go there again anthony lies like noone ive ever met dont trust him at all
UPDATE: May 25, 2016It seemed the manager I mentioned below is no longer with the company. Not sure if the Management made a change, but I received a call from the Regional Manager after I posted my review and he rectified things with me. Certainly appreciate the gesture. Since previous manager is out, I have been going back to this location and no problems so far - cross fingers------------------------------------------------The manager here, Tiago Caetano, will penny pinch every customer that walks in the door. He tries to sweet talk you with warnings, and make it seem that hes doing you a favor, but all lies! The quality of work is poor. Ive been coming to STS for many years, but since this guy Tiago came into this location, all hell broke lose! Dont come in here for an oil change or NY State inspection, because you will come-out broke! Tiago will find ways to pinch your wallet from air filter to a simple tire cap.Please make the necessary management staff at STS Bellmore, NY location. Tiago Caetano does NOT represent your company and brand well. He has poor customer service skills, deceitful, fresh with words but really a liar. The whole STS slogan of Its a trust thing is a complete opposite at this location! This location will lose more loyal customers overtime, if there are no changes made. You certainly lost me and I will make sure the family and friends that I referred to this location will go elsewhere moving forward.
Such an amazing staff and are very honest
Went in to just get a tire check from TPMS. They checked, found nothing wrong. Okay, but it took 35 minutes and I walked
Prompt and courteous service.
Very good and fast.