Dang! Havent even stepped foot in the shop and already received some amazing and experience derived advice on a phone call. Its easy to ascertain that these folks believe in what they do and are willing to take some time to encourage others to enjoy paddling whatever level youre at. Ill be supporting this shop any way I can!
I love the shop and the guys that work there. so many times I have come by just with questions about forecasts or gear, and they always answer me and give me the information I need. also, Ive been in there A lot of times himming and hawing over boards and other big purchases, only to buy a small tool or some kite fix glue. I finally bought a new board, and they made the process very nice and enjoyable. thanks guys, Patrick, DJ, you guys are awesome. KPS for life
This shop has great service! I ordered a surf board online. I live in Seattle and had to make the drive up there to get it. The shop was very accommodating and allowed me to pick it up outside business hours. Best shop in Washington!
They are so unbelievably helpful! I was seeking to buy a kitesurfing harness and they spend about an hour talking on the phone helping me decide what would be best. They also took time to give me pointers about kiteboarding and were super helpful. They are a joy to work with and went the extra mile to serve and sacrifice for me. Thankful for the ways they helped me. I would highly recommend this place. Their customer service was amazing! Thank you for all your help!
These guys put a massive smile on my face! I tried ordering last-years model of a board, but apparently it was out of stock. They immediately messaged me and asked if it was ok if they switch it out for the same size in the latest model. They shipped the most beautiful board I have ever seen and I am beyond stoked. I way appreciate these guys for helping a brother out!
THEY ARE AWESOME PEOPLE AND VERY FRIENDLY.DJ IS A GOOD SELLER AND ALLWAYS OFFERS THE BEST PRICE IN THE KITE BUSSINESTHANKS KPS
Nice people who offer great advice on gear.
My wife and kids went here to drop $300+ on a wetsuit. After 20-30 minutes of being ignored they walked out. Tried to support local but I guess we’ll call our buddy Jeff B. And get what we need!
I have ordered several kites and boards from Kite Paddle Surf and they provide the best customer service and fast shipping. Special shout-out to DJ who is so incredibly helpful and cool.. makes me want to only buy gear here. One feedback is that they could carry a few more brands but I love Slingshot so no problem for me.
These guys will go over and above for you. Any problems with gear, they are there to help you. Awesome place to buy gear and great place to learn. I highly recommend Bellingham Kite paddle surf to everyone....
This place has some serious issues with its online ordering system, keeping track of inventory and orders, etc. Dont buy anything online from them and expect to ever receive it.
Super happy with these guys. Kitted up the whole family with kites and gear - a big ticket purchase! Over several phone calls, they took a bunch of time to consider our different sizes, weights, experience levels and interests, and patiently put together a beginner package tailored to each of us. The prices were the best I found, particularly on last years closeout gear - ideal for a bunch of beginners - but I would have been delighted with the first-class service, even if the prices had been the same as everyone elses. Everything was on my doorstep in California two days after we hung up the phone. Highly recommended.
Visited this store to look at options for updating my gear. Very impressed with the knowledgable staff and the large selection. Prices are reasonable. I will definitely be back!
Marvelous customer service!! Phenomenal products!! I just got my wetsuit from Kite Paddle Surf and I LOVE IT!! I was fitted for the correct size the same-day with the help of experts and now I get to slalom ski & wake surf and swim almost year round! Very happy and pleased with this company. I will make further purchases here in the future. Thanks Kite Paddle Surf!!
The customer service is excellent. These guys will do whatever it takes to make things happen year after year and so far I have only worked with them over the phone and ordered online. They are also full of great advise and willing to answer all the questions you have. I highly recommend giving these guys the first shot on all your kiting needs.
Great kite shop. I live in MI and have bought a number of items from kps. Emails are always answered same day and usually within a couple hours. Prices are very good and sometimes the best youll find. Were lucky to have kps. Wish I lived closer.
This is a great kite/surf/paddle shop! They have great prices and fast shipping. The staff are very courteous and knowledgeable. I will definitely be doing more business with them!!!
The staff is awesome!!! I ordered full gear to start kiteboarding, we exchanged many emails back and forth, talked over the phone. They communicate almost immediately, thanks DJ, Dave, Patrick!!!Everything went smoothly and received the whole package by Canada Post.
I ordered a kite online and it was backordered, they offered me a free upgrade to a 2020 kite model, they answered me online within an hour and they are extremely polite, i really appreciate the customer service and i will buy again anytime from these guys, fast shipping and good prices !
Bad customer service. Little communication. No way to run a business.
Great prices, outstanding advice and very friendly. Have bought multiple kites from these guys. Recently I had put some pinholes in a kite just purchased from KPS and DJ helped me tape every little one (it took over an hour) and didnt charge me a dime. Theyve made a loyal customer of me.
How to build Customer for life !!I first found PaddleKitesurf shop via an add. Their website being very intuitive and their pricing competitive, I bought couple of boards online. A year later, I wanted to learn How to foil. As I did t know what to buy, I called their staff who gave me valuable advices based on my level and ambitions (simple). Later I had some trouble with a product that I bought with them and they were extremely responsive to help me with a solution.They eventually helped me replace a failing board, send me all details (including printed return stickers).In today’s world where selling is the 1st rule, it feels good to work with Pros who think “customer first”. I strongly believe that PaddleKitesurf will not only succeed but build customers for life !Thank you for your support and amazing service !
Are you ready to tap into the untamable raw power of the elemental forces? Do you want to fearlessly ride the pounding waves of a windstorm? Will you throw yourself into battle while sea creatures scream your war cries?These guys will get you there.With superb service at the shop, excellent lessons and continual advice on the beach- they will make you the Kite warlord you are destined to be.
Mr. Alex gave SUP lessons to our family of four. He was patient, knowledgeable, and we had an overall fantastic experience becoming comfortable on an SUP in the bay. We even met up with sevreal harbor seals, making the day absolutely perfect. Neat shop, great employees. Thank you!
Very knowledgeable and helpful crew. Ive had the pleasure of talking to DJ, He is honest and he puts the time and effort to explains the pros and cons of each buying decision. Kiteboarding gears are not cheap but he always makes my trip from Vancouver to his shop worth while. Theyre my go-to guys.
Bought a travel surf bag. They delivered quickly to Canada and hand wrote me a thank you card wishing me a good trip. Awesome!
Kite paddle surf is super reliable and very friendly - i highly recommend their business to anyone. I had issues with my bar and needed someone to take care of it quickly. They replaced my throw line and leader lines in no time and didnt charge me for replacing depower line as it was a warranty thing that i didnt even know about. Everyting was handled super fast and efficient. Owner also helps out with good advice and tips about local spots and access as well as unbiased opinions on gear. Keep it up guys!
Spoke to DJ over the phone and in person and walked away feeling like he genuinely cares about his customers. He went above and beyond taking care of us, and well be back to rent next time were in town. Thanks for a great experience!
Bought a Liquid Force foil board online which ended up having a manufacturing defect apparent after a couple months . They worked with Liquid Force on obtaining a warranty replacement and made the process painless. Very happy with the after market service received.
I bought an online kite package ! They took good care of my order and they even mailed me to advise me about my board.They delivered on time and I recommend them definitely !
I ordered an 8 Meter RPM Kite, I received good advice on the IM exchange and the kite arrive very promptly. I think I may be ordering another kite shortly from Kite Paddle Surf.
The crew Kite Paddle surf are awesome. Extremely helpful and willing to work with you on orders. I have brought several kites, multiple bars and gear from them over the years and the interaction has always been very positive.- jer
An Excellent local watersports recreation asset. A knowledgeable and friendly crew as well as a pleasure to do business with.
Helpful staff. Got me the piece I wanted. 5 stars.
Dave (the owner) and staff (especially DJ) run an awesome operation. Ive been shopping at KPS for years and they have never failed to impress me with their prices, products, friendliness and extraordinary customer service. I know of few other businesses that are as committed to customer satisfaction and long-term customer retention as KPS is. Whenever Ive needed help with an order or had a gear problem, KPS has been there for me. Thanks again guys!
I see and hear the way the guys communicate with customers. Weather you are a part of the local scene or a brand new customer you can expect to get treated extremely well at this store.
Nice shop and beautiful people in here. If youre a kiter, go find them in Bellingham.
Great place to rent from and to try out paddle boarding. Friendly, helpful staff
Great place, good service, good gear, very helpful and knowledgeable. (good prices as well) knew nothing about this area or wetsuits, came out with a suit and a plethora of knowledge about area and wetsuits.
Friendly helpful staff who love their sports and their back yard. Thanks guys!
Great to do with your family or friends its a good Adventure
Great people, great service. Great location.
One of the best shops around, great prices and run by great people
Awesome guys. Very knowledgeable.
Been shopping at Kite Paddle Surf for years and have always been completely satisfied.
Good price and good service
Really chill people
Super helpful, personalized service
Sweet local shop!
For a tiny space they have lots of products.
Everything in one place!
See some place
10/10 Staff, service, store, and lesson.
Good price, perfect receipt of items ... all 3 times.
DANKARONI