Pavel & his team were amazing to work with. Love how theyre a family business and so responsive. They arrived at my house shortly after I called, and instantly I could tell I was in good hands. Pavel took the time to walk me through everything they were going to do to stop any more damage from happening, and dry things out quickly. I could tell he genuinely cared about getting the job done RIGHT so I could resume life as normal. They were fast, very thorough, and I highly recommend NW Water & Fire!
Pavel was such a pleasure to work with. We were in a pinch when a pipe burst in our office building and our employees were not able to come in to the office due to all of the water damage. I called Pavel and he was there within 30 minutes to give us a quote and inspect all the damage. His team quickly got to work and they were able to revive my office to what it was before. I’m very thankful for their hard work and definitely recommend them.
Pavel was very responsive, and was able to mitigate our flooded kitchen and was in and out with in just three days. I really appreciated there concern for our health by using plant based products. Thank your Pavel.
First, Pavel did great communication and really cared about the customer. The day he found out he cant come out to do a check for me, he immediately refer another company for me and explain to the situation. I liked the way he does thing so I still ask him to come later. He is a very honest person while I had a company told me that I will have to open up all my bathroom tile work to get the wood dry. When Pavel came, he tested the humidity and went to my crawl space to check the damage. And then he gave me the options and helped me to pick the best one. He is very knowledgeable and honest person. I will definitely recommend him to others.
Very happy with my experience working with Pavel. He kept in contact with me throughout the process, explained to me the readings, photos, and damage, and answered all my questions about what he was doing! One thing that stood out to me from the other quotes I received was that Pavel was intentional about treating any mold before using fans to dry out my water damage. This way, the mold spores arent spread to the rest of the house. Happy to support this business, would recommend!
I made an appointment for water damage repair for Monday at 9am. At 9:45 I called and left a message, saying no one has showed up yet. They never called back and never showed up.
Great company! The customer service is amazing! Big shout out to Pavel who definitely goes above and beyond for his company and I am sure they will grow! Great company name btw! Keep up the good work and I recommend their services.
Northwest fire and water restoration provides quick and professional services. Paul and Daniel always respond my call quickly and friendly. They put every detail upfront and are always patient to answer my questions. I am very happy they mitigated my kitchen flooding quickly! Highly recommended!!
I had a great experience working with the team at Northwest Water and Fire Restoration. They were professional, punctual and very communicative! I would definitely recommend for any mitigation or restoration work you need.
I truly cannot say enough good things about this company, their professionalism, and their commitment to customer satisfaction. We have had the misfortune of dealing with two separate water incidents in just two years and both times employed NW Water & Fire Restoration to handle the cleanup. In both cases, they were able to get someone to our home within a couple of hours, immediately going to work and helping minimize damage. Throughout both processes, they maintained an open line of communication, regularly providing updates on the progress and next steps. Their services were competitively priced and they were able to deal with our insurance company directly. From beginning to end, they did everything needed to make it as stress-free as possible for us. Highly recommend!!!
I knew from the moment I called and spoke with Pavel, that this was the company I wanted to go with to help me with my flooded basement. I am thrilled with the level of integrity, knowledge and tact with which Pavel and his team handled every twist, turn and hiccup during this whole ordeal and I will never use any other restoration company! Thank you so much for the amazing service you provide!
What a great company, we had Northwest Water and Fire come out and repair the damage caused from our leaking water heater. They were very professional and attentive to our needs. I would highly recommend them to anyone that has water damage!!
I was very happy with the service this company provided. Very knowledgeable and confident. They made me feel comfortable and helped minimize the damage. Very pleased, will recommend to friends and family.
Northwest Water and Fire Restoration provides excellent, professional and quality service. The staff is very friendly and provided wonderful customer service. Highly recommended.