Family owned and operated. They truly take pride in the safety and satisfaction of there customers. And do 5 star collision bodywork.
Super customer focus. He took extra time and care to reach out to Insurance to fix some more issues I hadnt discovered . He also delivered car on time just before an upcoming camping trip (by working couple of hours late on a Friday).
Great customer service. They deserve 10 stars. Highly recommended.
Thank you all for doing amazing work on my car! I was unhappy about how it looked after someone hit it, and now thanks to you all my car looks amazing!! Also, I want to acknowledge how fast you all were! Thank you so much.
Dougs has repaired several of our cars over the years. Subaru, Minivan, Tesla - Each time the job was done professionally and on time. Highly recommend.
Super helpful. Pain-free repairs. A part didnt sit right, they pointed it out and replaced in with no fuss. Recommend
Wonderful shop.Everyone there was super friendly and went above and beyond when fixing the car and answering any questions. Repair was done really well, faster than I anticipated, and within estimated cost. Car was returned fully cleaned, with like-new presentation.Highly recommended 👍🏻
Brian and the guys were great, less than half the quoted (and final) cost of a guy up the road. They booked me in for the following week, gave me a free loaner, and the (small) damage was fixed and ready the same day I dropped it off. Great car wash as well, thanks!
They are very honest and down-to-earth and I highly recommend them for all of your collision needs
Hassle free repair
They did a great job repairing my truck. The work was done fast and for a very reasonable cost.
Dougs has done several collision repairs for my cars and they have always exceeded my expectations for quality, value and professionalism. I trust them and will go nowhere else.
I highly recommend Dougs Auto Collision. I pulled my front bumper loose when backing out from a curb. People were helpful and friendly. Fixed quickly and at a reasonable price. Would definitely use them again if the need arises again! Thanks to Stephen and the lady in the office!
The person who took care of me did a thorough job with the estimate and setting up the appointment for the work to be done on the front bumper area.
The team went above and beyond to help me fix my car after I was in an accident. They also worked with my schedule to make it as easy for me as possible. Now, my car is back to looking brand new! Will definitely go back if I ever need body work done again.
I dont know much about cars and because this was covered by the person who hit my front bumper I did not shop around for different prices. Dougs did a great job, from the estimate which I just dropped in for with out an appointment and was done in 20 minutes to the actual repair. The repair was scheduled within a week and done in a couple of days. The new bumper looked beautiful and the paint was perfect. Additionally they also vacuumed the inside of my car. Great experience service wise.
Was recommended by Subaru in Bellevue, great and quick communication. Highly recommend this body shop!
Quick turnaround time and a very high quality of work. They make everything easy, from the estimate to dealing with the insurance companies, they also have clean loaner cars if you need them. Everyone is friendly and professional.
Best auto repair place youre going to find. Honest, reliable, dependable, thorough. You can count on Doug and his entire team to get the job done right!
Dougs was recommended to me by my Honda dealership and I am so thrilled with how everything turned out! The other partys car insurance ended up covering a very small cost for the damage from the accident because I had prior damage on my bumper from a hit and run. After providing me with a courtesy loaner and communicating with the insurance company, Dougs was able to get more money from the insurance company to cover labor costs and fixing the biggest damage from my car with this cost. The end result looks fantastic and I am so pleased with their business. Theyre also all very nice! Great costumer service.
Excellent customer service and friendly staff. Been here twice with my Scion Frs. Does a wonderful job with the paint and body work. They will go the extra mile to help you out! Thanks Doug for delivering my front bumper to my house 😊
Free estimate, as-promised repair and caring service made for a great experience.
Good work, ready when promised, took care of insurance issues. Highly recommend Dougs.
Nothing makes you more mad at yourself than when you, and you alone, hit a concrete pole in a parking garage. I had shopped around at two other places when I went in for an estimate at Dougs Auto Collision. The staff was incredibly helpful, Doug shopped around for the best prices on parts, and promised to do as much work before hand so my car was only out a few hours! Everywhere else it would have been three days, a car rental, and well over $100 dollars more expensive. I am incredibly impressed with the workmanship and the customer service was exceptional! Glad to know I have an auto body shop the next time a concrete pole jumps out in front of my car again!
What to expect:-Great work-Excellent service-Efficient wait times-Nice neighborhood so I trust to have my car sitting here
Reliable and helpful. Gave me honest advice and communicated the prom lens with my vehicle really clearly. I would for sure recommend to a friend.
I had a great experience with Dougs. The staff was very friendly and they made getting my car fixed a simple process.
They did a great job fixing my car. Excellent customer service. Highly recommend.
Harmony was very nice and very helpful! Thank you
Took over 2 months to fix the car and nothing fit right. All aftermarket parts with bad fitment. Took it back several times to fix things. The hitch door still didnt close right. Later I found that they had loaded up the door hinge with spacers instead of fixing the door jam properly. Bad paint job. Running paint on parts of the painted area. Was tired of going back and forth so just gave up. Nice people but very rookie quality work. Damage was not extensive (right side of the back end, car ran into the back at traffic light, 5-10 miles/hr) but the bill kept kreeping up to higher than the car was worth. Feel sorry of the insurance of the car owner that ran into the back of my car. They were gouged. Will never recommend it to anyone or take my car there again.
Great work on auto repair. My car looks like new again. They vacuumed my car for free. I am glad I choose this shop.
Fast and friendly service. Doug himself did the quote super fast and they got the paperwork to the insurance company the same day.
I stopped by for a quote and they were VERY helpful even knowing I wasn’t 100% about taking my car there. Excellent customer service.
Great customer service and they did great job on my car. Highly recommended
Great customer service. Fast excellent repair.
Absolutely the most helpful shop you can be to. Both Doug and Doug Jr. are super helpful even if it means they have less business as a result.
Did a good job at a fair price on my Acura MDX.
$150 per day for the storage fees, too much
Fireworks were being lit by an employee. unsafe
Good work, nice people.