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Sterling Van Lines
6850 Suva St, Bell Gardens, CA 90201, United States
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Sterling Van Lines

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De
Review №1

Sterling Van Lines did a superior job moving 6 pieces of furniture and 30 boxes from my home in Miami to my daughters new home in Rochester, NY. I cant thank Mark, the Sterling Van Lines driver enough. He was the most friendly, competent and efficient mover Ive ever used. He was very organized and thorough. I had his cell number and he answered all my calls. The way he carefully wrapped and labeled each piece of furniture was incredibly impressive! He had that giant moving truck impeccably organized. I so appreciate reliable, hard workers during this difficult time, especially with a labor shortage. Every single item was accounted for in NY, and he took extra time to make sure everything was delivered in its original condition. Not a scratch or dent and nothing was missing. I highly recommend Sterling Van Lines for small moves (2000 lbs or less.) And if youre lucky, youll get Mark as your driver. Id use them again for sure! Thanks Mark!

Ma
Review №2

Sterling Van Lines brought delivered our family baby grand piano, set it up and made sure it was perfectly positioned in the house. The entryways and hallways werent wide buy their professional movers were able to navigate it all so perfectly they were in and out in less than 30 minutes. I would not hesitate to use them again!

Da
Review №3

Terrible service! Never believe their contract! We ordered a piano moving service with them at the end of June. The signed contract said the piano would be picked up between 6/26-7/7, however none of them showed for the pickup. It was 2 weeks after the last date when we were notified they can’t move it on time due to some nonsense reasons and had to delay the pickup for another 2 month!! There was no compensation for this delay and we had to spend more money in storing our piano for extra time. We immediately changed to another moving company and will never recommend their service to others.

Ni
Review №4

Very negative experience.4 to 6 weeks actually means 4 to 6 months (6 months in my case).Provide your correct address 3 times and they’ll still attempt delivery in the wrong state.Write your phone number down correctly on multiple forms and emails, and they’ll still call the wrong number. When they can’t reach you by phone, they’ll finally email you a threat to cancel your pickup, giving only 2 hours for you to respond. Thank god I check my email.Add $1,500 dollars to whatever they quote and that’s what they’ll charge you.Expect your belongings to come damaged and for Sterling to take no responsibility.

Mi
Review №5

We had a difficult situation, moving our son back to NY from his dorm in Santa Barbara. Sterling was the only one capable of getting it done, and they did it well.Most companies are brokers and scam artists, this company is a real company, they did what they said and for cheaper than we thought. I am thankful to have found them, GREAT JOB GUYS! and a big thank you to Sandie!

Er
Review №6

They are unable to actually deliver their services in timeframes they provide. Do NOT use if you need something done by a set date.Scheduled a piano move with them and told them we didnt care about arrival time, but the item needed to be moved out (picked up) by the 20th. Was told this would be fine as it was over a month away. I called them 2 weeks out as we hadnt heard anything and was told we would be contacted in the next week. Still nothing, so I called back a week before and was told that they would pick it up on the 21st. I had told them we had to have it out by the 20th as that was the move out date. Now I had to find a new mover for this item in less than a week which is both difficult and expensive. Not only did they lie about their ability to pick up the item by a specific time, they also did not inform me that it wouldnt be possible until the last minute. Recommend you use a different mover even if it is a bit more expensive.

Li
Review №7

If I can give this company a zero stars I would. I would not recommend them to anyone. They are inconsiderate and unprofessional. I had them come to my apartment to move my housing items to North Carolina. The estimated time frame was within a month and I was totally fine with that (super excited and relieved); And that was on June 17, 2021. It is now August 12, 2021 and still they have not called me in regards to updates on my housing items departure times, never called me in regards to where my items are and never bothered to call me back after leaving multiple voicemails. This is nerve-racking because I hate playing these games of cat and mouse. Again, don’t have my stuff yet, still waiting on them to call me back, redialing to try and get in contact with them, and Tony needs to know how to answer the phone correctly.

Ke
Review №8

This is a horrible experience to ship my grand piano through Sterling van lines.Never trust their contract!I signed contracted 6/ 23 to ship a grand piano across the country. The contract states that the piano would be picked up 6/26 to 7/7 and delivered during 8/15 to 9/30. I received a phone call 14 days after the last day of pickup date from Sterling Van Lines, and get to know that they cannot ship my grand piano because the company cannot find a new driver at the time when a driver quits his job. They neither can offer compensation nor provide a better service when issue occurs. This is such a disappointing experience.I would never ever hire Sterling van line!

Pa
Review №9

Did not arrive at my address until after 3 pm. Fast working men and good personality.

Pe
Review №10

I needed a treasured dining room set moved from Los Angeles CA to St. Petersburg Florida, All was done with just a few phone calls, the costumer service was spot on! Thank you!

Ma
Review №11

After considerable research, I selected Sterling Van Lines to move treasured and one of a kind furniture, some made by family across country. From beginning to end, Sterlings team was exceptional. Bottom line, every single piece (16 antiques) arrived in absolutely excellent condition. Not a scratch or issue. But also important, was the full support I received throughout the process. Sandie Saxon patiently, honestly, and fully answered endless - almost daily emails with questions from me during the process, When Ernesto - the van driver and team leader called to confirm a pick up day and time between 11:30 and Noon - The truck arrived at 11:30 on the dot. Everything was wrapped carefully and well. Ernesto and David also took note of any concerns I had for more fragile pieces. Knowing I wanted to be present for the delivery across country and needed some notice to get best airfare, Ernesto kept in touch along the way. Tony in dispatch also worked with my arrival schedule. On arrival day, all arrived within the time window, again with an update from Ernesto. I have absolutely no reservations about recommending SVL. They have a knowledgeable, caring team, who have been with the company for a long time. They know what theyre doing!

Fr
Review №12

Sterling Van Lines is the van line we have referred to our customers for the last 10 years. We have not received one complaint for all the moves we have referred. They are the only van line I know of that has a 400 lb minimum. Most van lines have a 2500 lb minimum. They specialize in smaller interstate moves (across state lines). So if you have a studio or a 1 or 2 bedroom apartment to move across the USA, give them a call for a quote.

Re
Review №13

I shipped an antique desk, 2 framed prints and a doll house from Philadelphia to Seattle. i cant say enough good things about Sterling; they excelled in all of the above; I would add personal attention. In the shipping a piece of the doll house fell off that was no bigger than a six inch ruler. I contacted Sterling on the very small chance that it could be found on the truck. It was; and they sent it special delivery to my daughter ..... what more could anyone ask .... The price was great too. CALL STERLING for all your shipping needs,Regina

C
Review №14

Great Company! Been referring customers to Sterling for over 25 years and have never gotten a complaint about them! Thanks for making us look great with referring others to you! Felix, Charm City Movers, Md.

Ri
Review №15

These guys were great. They looked at all my room, told me what needed to be done and they did it without any problems whatsoever. For our next move I’ll definitely be calling Sterling again!

Da
Review №16

Its a great moving company. Straight shooters.

Ca
Review №17

I wish I had a good report. We shipped two items each to two locations from my fathers house after he died. We paid Sterling to pack them and ship them. One item to each location arrived broken, including an irreplaceable amethyst geode about 1-1/2 x 2 feet, which arrived completely shattered. They accepted the report of the broken lamp no problem, but refused the claim on the geode because we didnt take a picture of the box before we opened it. (I didnt take a picture of the box on the broken lamp either, but that wasnt a problem, apparently.) We had a picture of the geode before shipment, and the packing on both items was completely insufficient. We are really disappointed in the end result. I really liked the sales person who arranged everything, but the claims department are just unethical.Update 6/4/19: The claims department called to let us know they had reconsidered and we received a reasonable check within a couple of weeks.

Ca
Review №18

Super happy my items arrived from San Francisco just in time for Christmas!Took good care of my things.Everything arrived safely.Reliable.Long distance move from San Francisco to Los Angeles.Inventory: Each item was marked and numbered with a little green sticker. After the move was completed Manny and his team took an inventory to ensure all of my items were accounted for.Nothing was missing or damaged.Great customer service! Tony in dispatch called several times to give me updates on the driver’s schedule and the exact time I could expect the driver to arrive.In addition, I was blown away by how quickly and efficiently their crew worked. They were polite, hardworking and professional. I even received a call from the manager today to check in to make sure I was happy with the level of service I was provided which is so rare today. Their prices were very competitive too. I highly recommend calling Sterling Van Lines.

Em
Review №19

Sterling was great all the way around. The office and moving staff were super nice. The truck driver gave me his cell phone # so we could arrange things to my convenience. Every item arrived in perfect shape, and the price quote never changed. I would definitely recommend this company. Thanks!

MK
Review №20

It was a complicated move, with multiple pickups and you guys did a great job shipping at all across country -- not a scratch or Dent to be found. Wonderful communication throughout the process. I wish I could recommend you guys any higher than the five-star ratings I gave you! Good job.

Ri
Review №21

I highly recommend Sterling Van Lines for small long distance moves. My experience with them for moving two groups of furniture long distance was thoroughly professional and efficient from start to finish. Communication was very good every step of the way, so all my questions were answered and I knew what to expect when.Both drivers that I dealt with were highly professional. I was particularly impressed with their attention to detail in protecting and packing my items, as well as documentation.They far exceeded my expectations.

Sh
Review №22

Sterlings employees were very pleasant, knowledgeable, and professional, and did everything possible to make transporting my furniture less stressful.

Jy
Review №23

It was a wonderful and very secure experience. This company is 100% quality and prompt. They back up their commitments. I have used them numerous times without fail. They deliver my items on time and in perfect order. HIGHLY RECOMMENDED..

Ro
Review №24

Everything went very well. The dispatcher was careful not to over-promise, but also was good about communicating on the pick-up and drop-off ends. Loading crew was professional, fast. No funny business. Shipment weighed more than estimated and additional charges were clearly explained.

We
Review №25

My wife and I used Sterling Van Lines to move a part of our household into storage, while we temporarily relocated to Europe. Now in L.A. again, they brought our stuff back. Our experience with the company has been excellent. Both moves, in and out of storage went impeccably well, and their teams were always professional, friendly and very careful. And all this at an unbeatable price. I can recommend them in the highest terms.

Ho
Review №26

Im from the east coast - had to move a few times around the LA area for work. Cannot say enough amazing things about Sterling Van Lines. So professional, efficient, QUICK and kept all of my fragile pieces safe. Nicest, hardest working movers Ive ever come across (especially in LA) and such fare rates. I will only ever be using Sterling Line Vans in the future!!!

Sa
Review №27

For me, the face of Sterling Van Lines is the professionalism, organization and strength of Manny and Chris.These two men made a very difficult move for me, as easy and efficient as possible.They were super fast in packing and unloading while keeping everything safe, flexible and adaptable to whatever quirky situation I threw at them because of a 2 part move and cheerfully joking and most of kind(!!)through the whole process.And everyone I talked to at the office was just great too, but as Manny and Chris had their boots on the ground they are the guys I really remember.I honestly didnt know much about Sterling when I hired the company. I liked what they said in their marketing and advertising. I also like my first phone contact who was very pleasant, polite and real.I could say I got lucky choosing them but often luck has nothing to do with it. I feel like my guardian angel led me to them, they were that good at what they do! Thanks Manny and Chris and to everyone at Sterling. Wishing you continued success!

Gi
Review №28

Sterling recently moved a large Steinway grand piano cross country for me and could not have done a more professional job. The fee, while considerable, was reasonable compared with some of the other quotes I got, and the piano arrived as arranged, on time and in excellent condition. The van driver and movers were terrific.

Su
Review №29

We needed a piano moved from Florida to New Jersey on a weeks notice. Ty was helpful in setting everything up and Tony, the dispatcher, was especially helpful. Not only is as the piano picked up in time, but delivery was made in four days! The men who delivered it were very professional, knowledgeable, and courteous. I would not hesitate to use Sterling again.

Ro
Review №30

Would definitely use this company again. They totally took apart (and marked each piece) of my piano and put it back together (better than it started out) and shipped it 3,000 miles away. High five for service, promptness and total satisfaction.

Ta
Review №31

Sandy was incredibly helpful and accommodating right from the first phone call. The movers showed up promptly and were extremely professional. They customized my moving experience down to the smallest detail. The price they quoted was the most fair Id received by far and any adjustments were fully explained and agreed upon. I would not hesitate to recommend Sterling and make sure you ask for Sandy!

Wo
Review №32

We trust Sterling Van Lines for interstate moves. Over the years, we have sent many of our customer to them and we have never had one complaint. If you have a smaller move going across state lines, give them a call. They have earned our trust!

sa
Review №33

Great service! Very dependable! I ship art and antiques coast to coast. GoodReliable and very reasonable pricing!The best! Sandy is my go to person!

po
Review №34

They are fantastic and we highly recommend their complete services. Their drivers are great as well. Our family have used their services several times. From Florida to Minnesota, Los Angeles to Phoenix!! Five stars!

Vi
Review №35

FANTASTIC! Thank you very much as the delivery of my Piano from Ohio was terrific. I saved at least $1000 compared to other carriers. The delivery people where excellent, polite and considerate of the delicate piano. It was wrapped and protected beyond my expectations. THANK YOU, Vince

Pe
Review №36

Thanks for your excellent service. Mark, the driver who picked up our piano in MA for delivery to CA was the complete professional. We enjoyed his visit and the piano arrived safely within the predicted time frame. We will ask for your help the next time and would recommend your company to others.

Ma
Review №37

Had a room of furniture to move to North Carolina. The company and movers were professional and courteous. They took extra care to protect the furniture, nothing was damaged. Price was good. If you can be flexible on the pickup and delivery dates, this is the company for you.

Da
Review №38

Had an upright Piano moved from my brothers house in TX to CA. I checked with some other companies, but did not get a good vibe from them. They seemed to all be brokers, and using sub contracted truckers. Sterling made me feel very comfortable and they do in fact have their own trucks (truck arrived with STERLING painted on the side). Also, Sterling was cheaper! Piano arrived in excellent condition, and the movers were very careful and professional at both ends. Would use again for sure.

Ch
Review №39

Have my own local moving company, Charm City Movers, and have been using Sterling Van Lines for our out of town moves for over 20 years! We have had great success with them. Not one complaint! Would definitely recommend them to anyone!

Ka
Review №40

This was a wonderful moving experience. The most professional and knowledgeable driver and staff that we have ever worked with. They were on time for both pick up and delivery, our furniture was carefully packed and arrived in perfect condition. We would recommend them highly and will use them again.

Ri
Review №41

Best price for a small load (single China Cabinet and its contents) going from Kentucky to Texas; the driver and his helper were friendly and efficient and accommodated my schedule as far as loading the item I was shipping. Communication by text and phone was very good. Only issue some would have with this small shipment service is that it takes a long time to get the item shipped and delivered (7-8 weeks from the time we signed the contract) - thats the trade off for an extremely low price ($900 from Sterling .vs. a high price of $2000 for the same service from other shippers!).

Je
Review №42

I had a few large items I needed to move between Philadelphia and Louisiana. I didnt even know shipping companies shipped just a few items. I contacted Sterling and they were great. I was able to ship my items in a few weeks. The driver that showed up was awesome. He did such a great job of safely wrapping everything. And then it arrived at its destination in great shape. You couldnt ask for anything better than that.

St
Review №43

They did an excellent job. Team was awesome, carefully packed, unpacked, and placed furniture exactly as we desired. Even beat their delivery window. Would definitely recommend Sterling Van Lines to others and use again.

We
Review №44

Sterling Van Lines has been delivering my sculptures for years across the country. Great service and customer care. Highly recommend!!!

Je
Review №45

Needed to stay in touch with the driver to coordinate his arrival. No problems there, and very much appreciated as I was not in a position to hang around and wait for hours. Everything was well-protected and arrived in good condition. I was surprised that the delivery was accomplished by one person...but he was great. Cleaned up all the wrappings and made sure everything was as expected.

De
Review №46

I am just in the beginning of making my move but my experience so far with Sterling Van Lines has been completely awesome. I have spoken with several people in the company but Tyler has worked with me from day 1 and has been so easy to work with and knows his business very well. Ive already had to make a couple of changes on my end and he never made me feel like I was making his life difficult-he just reassured me that it was okay and do-able. If the rest of this move goes like this I will be elated and totally thankful!Thanks Tyler and thank you Sterling Van Lines!!!

De
Review №47

After moving our entire household from Indian Wells, CA to La Quinta, CAwe had two special items that we wanted sent on to our children in Denver, CO. One was a very valuable grandfather clock and the other was a curio cabinet. The two items were picked up here in La Quinta mid-March and taken to LA awaiting a move to Denver. They were deliveredMid-April and when unwrapped discovered to be in excellent condition.I highly recommend Sterling Van Lines. They were pleasant to deal with and respectful of our valuables.

Ca
Review №48

This moving company did a great job . Everyone from the front office to the moving men . They arrived for pick up and delivery just as promised and on time. Moving men were very considerate as they traveled cross country, keeping me informed as to when the would arrive. Everything arrived in good condition. I would recommend this company

Da
Review №49

I had boxes and a chez lounge shipped from Seattle to MA, door to door and it went very well. The first estimate I got was ridiculous and they wanted cash up front. Sterling was recommended by a local company in MA who I have worked with before so I felt comfortable. As complicated as this particular move was the folks I worked with were efficient and helpful. I could not be at the pick up point or at home when the stuff arrived so their flexibility on the delivery time, etc was important and much appreciated!

Ro
Review №50

Great people to work with.Great and much needed service!We have used Sterlings service on several occasions and have had 100% customer satisfaction.

So
Review №51

Crew showed up and insisted on spending an extra 3 hours wrapping furniture in plastic that simply did not need it - padded blankets would have been appropriate. When I refused they walked out on the job. Found a different moving company in a matter of hours that loaded all items as I requested. I wonder if they would have tried pulling that scam on a man?

Pe
Review №52

Very satisfied, recommended. Needed a few pieces of furniture moved from west coast to the east due to death in family. Sterling people were very helpful and prompt, everything arrived in excellent condition. I would happily use them again.

Su
Review №53

Service was friendly and pretty good, but one antique mirror damaged and very poorly protected even though I had paid an extra $100 for a crate. (It was wrapped in a thin blanket that was part of our shipment and one layer of a cardboard box).Also, the planned arrival was delayed by more than 24 hours due to a mechanical breakdown—which is excusable, but the driver did not stay in touch during the delay so we missed a day of work waiting.

cy
Review №54

I couldnt have asked for a better experience. Everything was carefully packed and wrapped and the movers were helpful and efficient. AND it cost less than the original estimate. AND came sooner than expected. Thanks!

Ma
Review №55

Sterling did a great job moving a few item for us. Unfortunately, one item was damaged in the move. They were extremely helpful and easy to work with to make things right. While it would have been better for the damage to not have occurred. But things happen, and it is the mark of a good company when they do what they can to make it right.

Ga
Review №56

Your people are great! The equipment (truck) looked new and will taken care of. Thanks for moving my pool table safely. Gary

li
Review №57

Sterling Van Lines was professional from beginning to end.Manny and crew packed fragile china, stemware, portraits, paintings etc.Loaded furniture from a 3 bedroom house,moved all approximately 2,000 miles.Delivered items intact.I would recommend Sterling Van Lines to anyone.Great service, great price.

Aa
Review №58

Process was simple and efficient. They were right in time for the delivery. Piano was well wrapped and cared for. No complaints!

Ch
Review №59

Excellent service. Very professional. Two workers were both friendly and helpful. Shipped piano to my daughter. No problems.

Al
Review №60

I had a desk and chair/ottoman (60s vintage furniture) shipped from PA to Los Angeles. They safely packed the pieces and got them to me with no problem. Very professional. I wouldnt hesitate to use them again.

Ki
Review №61

Our experience with Sterling Van Lines was exceptional. From the very beginning we found the customer service to be excellent, i.e. calls were handled with courtesy, follow up was prompt, agents were very well informed, and updates were given without having to call and ask.All of our furniture arrived safely, there was no damage, nothing missing, and the delivery process was very well organized. All of our feedback is positive, and we highly recommend Sterling Van Lines to anyone looking for a reliable moving experience. It was a huge relief to have found them after having been through one very poor experience with a local mover in Northern California.

Ru
Review №62

I have used Sterling Van Lines on many occasions, both for our Business as well as several of my clients.They do a fantastic job, are very competitively priced and are very easy to work with.Strongly recommend

La
Review №63

Used Sterling VL for a long distance move of a small number of self packed boxes and furniture, I had considered using a number of the pod-type movers but they were more expensive and I had to pack myself. Sterling was very accommodating of my situation and were helpful throughout the move. I was pleased to learn that they used their own trucks and crew unlike many small movers who contract with other companies to do the work. Cost estimate they provided was spot on and lower than the competition being based on square footage, not weight estimates. The moving crews were extremely professional. They called me more than a week before delivery to schedule the specific day and time. They also called me when they wanted to change the time. They arrived promptly at the scheduled time and did a great job placing my items where I wanted them. Nothing was damaged. All in all this was a great experience and I will definitely use them again.

Je
Review №64

Sterling Van Lines did a great job moving a partial load from NJ to Connecticut: they kept in communication constantly; arrived when they said they would; handled items with expertise and care. We highly recommend their services.Jerry & Sheila berkelhammer

Je
Review №65

Great customer service. Friendly and caring people. Glad I found them. They came highly recommended by B & L in Fresno.

Do
Review №66

Yay! Cannot thank you all enough. So, being as bi-coastal as I can, I am from New York and visit as often as possible, but live in L.A. Sadly, planes are quite limiting in terms of the size of what you can carry on. So, when my parents wanted to give me some furniture, I researched companies that would be able to help. Enter Sterling Van Lines, who saved the day! Great prices, really friendly, everything was easy to get done, and the team at Sterling did a wonderful job helping my family ship some very valued furniture cross country to me. Am excited to use Sterling Van Lines, in reverse, and return the favor when I find a nice (and large) gift to ship back East to my family

Jo
Review №67

We had a good experience using Sterling Van Line to move some belongings from California to Mississippi. Placing the order was easy and the delivery was very professional. I would recommend them to anyone.

Ga
Review №68

Lets be honest, moving sucks. The thought of me hauling my heavy furniture downstairs was NOT appealing. I decided to hire a moving company instead. I looked up movers online and called a couple of places. Sterling was probably my third call when I decided to choose them and Im lucky I did. They gave me a quote and schedule. The movers were great! They called me before they showed up, packed some of my fragile stuff, and protected my furniture with blankets. They were in constant contact and delivery was on time. My biggest concern was my stuff arriving in the same condition as it was picked up and it was. Im hoping I wont have to move anytime soon, but if I do, I will call them.

Wi
Review №69

We used Sterling to move a piano from New Jersey to Chicago, everything went exactly to plan. Everything that they discussed happened without any hiccups. I would recommend them to anyone. I will definitely be using them if I have to do any large moves.

Yv
Review №70

The Movers were very friendly and very careful with our furniture and boxes. They did a great job packing our Two tvs and our sofa set too. They worked very hard and they all worked together as a team. We have a 36 Gallon Fish Tank and they made sure that it was handled with care. I would definitely use this moving company again in the future and also would recommend them to anyone who is moving.

Et
Review №71

Extremely professional, fast, perfectly on-time, and genuinely helpful. It was a perfect small move. We would certainly use the same team again.

Da
Review №72

Sterling Van Lines moved 15 cases of glass bottle across the country for me. No breakage, unloaded the truck as promises, by polite professional employees. Their pre-delivery communication was excellent.

Al
Review №73

Move was front Santa Maria Calif to Tennessee 100 percent professional and courteous. Would highly recommend to everyone. Sandie and Drivers made it very nice.

Mi
Review №74

Very professional company. Also everyone I spoke to was very nice. I had a weird shipment and they took care of it. Thank you Sterling Van Lines.

Le
Review №75

I have used Sterling on two occasions - each time to move 1 piece of furniture. I was more than pleased both times. In particular, the second move, just before Christmas 2015 was over the top due to the EXCELLENT customer service of the driver, Mark. Meticulous, careful and customer oriented. Thank you, Sterling!

Ki
Review №76

Sterling Van Lines performed very well for me. It was a complicated move, with some packing to do, and delivery to a daughter who works, and has huge dogs at home. It worked . Everything arrived in great shape, and all was well.

Ta
Review №77

Great people to work with - did what they said they could and when they said they could - key, key issue - give them flexibility on the pickup and delivery - and if you have any antiques and/or fragile items, they are the best - they moved without a scrath a very large cabinet from Chicago to Texas - and when that same cabinet came overseas from Germany to Chicago 50 years ago, it did not do as well - kudos to Sterling

Lo
Review №78

Very responsive and great customer service. We got our stuff moved from WA to CA in one week, and delivery/pickup were on time. Id use them again.

Co
Review №79

Great attention to detail. Competitive price. Excellent service.

Ra
Review №80

No complaints. Had a dresser w/a mirror, two mattresses & a trundle bed frame shipped from FL to ATL two weeks ago. It arrived in good condition within the promised timeframe. I took off a star because the contract says theyd call 24-48 hours before pick up, but they called like 12 hours before. Their price was the cheapest I found in my research. Sandy was very helpful and the price I was quoted, is what I was charged. No surprises. Overall, I was pleased. Id recommend them and would use them again.

Be
Review №81

They are very good for shipping a small number of items. They were pleasant, punctual and careful with my antique piece.

Ja
Review №82

Sterling Van Lines provided excellent and efficient service in delivering 5 antique dining room chairs to their desired destination. I highly recommend them for small item(s) moves.

Ja
Review №83

Ive been using Sterling Van Lines for years for moving and storage within LA as well as up to the San Fransisco Bay Area. Theyre terrific and very reliable!

Th
Review №84

I shipped my business inventory from California to Florida on April 25th. I had not received my goods as of June 8th and no idea when it will be delivered. I made many calls to Sterling and must say there customer service was very poor. They never called me back even when they gave me a day and time for the call. They were no help trying to solve the problem. I had enough product to ship until the projected delivery window however, after exceeding the time line I had no product to ship and have been loosing money everyday because I have nothing to ship due to their inability to deliver.

Ro
Review №85

Excellent experience. They were on time and very professional. Good attention to detail.

Lu
Review №86

They lost a box. Didnt contact me about it. When I contacted them I was treated in the utmost UNPROFESSIONAL manner with excuses. The guys unloading threw boxes off the truck while I watched boxes land on the street splitting apart. The main office charged me for boxing an item after specifically telling me I didnt need to box it. THIS COMPANY IS EXTREMELY NEGLIGENT, UNPROFESSIONAL, INEFFICIENT, and RECKLESS.

Ju
Review №87

If you love your Grand Piano like I do, then Sterling Van Lines is the only way to go!

To
Review №88

Patient, knowledgeable movers. They avoid hazards of lswinging and dropping parts. They follow requests carefully. Would use again.

Le
Review №89

I just recommended them to another person who I know is going to go with them. I used them about a year or so ago to move my Dad all the way from California to Pennsylvania everything they did was exactly what they said they would do I couldnt ask for a better moving company.

Gl
Review №90

Drivers were courteous and professional. Everything arrived in the same condition that it shipped.

Wa
Review №91

The move went fine and nothing was broken I moved from CA to NC.

Ru
Review №92

Sterling Van Lines made my move from LA to Houston absolutely smooth.They were professional - starting from scheduling pick up to the point of final delivery. My boxes were delivered just the way I had handed them over. They even took care to place boxes marked fragile the way I had marked them ( this way up ).I would recommend Sterling Van Lines to anyone making a move.

Ja
Review №93

Packers really take their time. They are very careful and wrap every item. Delivery is put in place and they work with customers to get things right where you want them.

Ga
Review №94

Every part of the moving process with Sterling Van Lines was professional. I highly recommend them.

Ch
Review №95

Responsive service. Hard working and courteous crew. No damage. Delivered what was promised.

Ri
Review №96

Everyone was available, accurate as possible and forthcoming.

Ro
Review №97

In December we moved into a retirement facility here in San Luis Obispo. Our moving company was Meathead Movers who suggested your company for out-of-state moving. We are SO PLEASED they recommended you!!Your people were superb on the pick-up end of the move.......courteous, capable, friendly, helpful..... wonderful representatives for your company!!Since we were downsizing, going from 2900 sq/ft to 900 sq/ft, we had many items of furniture including a piano, refrigerator, a heavy oriental rug, and other articles that we wanted to move to our daughters in the Chicagoland area. Delivery required two downloads in two different cities.The move went like clockwork to Chicago!! Our daughters were communicated with on a regular basis as to arrival date and time and any adjustments that needed to be made to previous date/time schedules. The communication was outstanding!Everything was delivered in exactly the same condition as when sent.....no breakage or lost items that I know of. A perfect move!Not long after the move was completed I was astounded to get a card from Mark Callmark which read: Dear Ron, I delivered the items to Illinois for you so just wanted to say thanks for using Sterling Van Lines and hope you have a great New Year in 2016. Marc Callmark (I hope you will pass along my sincere thanks to Marc for his thoughtfulness.)Your people are remarkable and represent your company in the very best way. You are fortunate indeed to have such loyal and dedicated employees!I would be more than pleased to recommend Sterling Van Lines to anyone. Please feel free to use me as a recommendation.Sincerely,Ronald W. Pearce

Da
Review №98

Great Job! Very Professional movers.

La
Review №99

I needed to move a few antique pieces belonging to my grandmother from CA to Texas...Sterling was amazingly helpful, timely & prompt to every detail. I would recommend them without reservation!

Ro
Review №100

Great planning, expertise and moving service

Information
11 Photos
100 Comments
4.7 Rating
  • Address:6850 Suva St, Bell Gardens, CA 90201, United States
  • Site:https://sterlingvanlines.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 800-264-6313
Categories
  • Moving company
  • Moving and storage service
  • Piano moving service
  • Storage facility
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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