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Leonards Music
128 Great Rd, Bedford, MA 01730, United States
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Leonards Music

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Gr
Review №1

Mike Leonard is wonderful. He knows his instruments and you can count on his service and professionalism! Thanks Mike!

Pe
Review №2

I have known Mike for over 30 years. He is a superb musician who runs a truly wonderful business, Leonards Music. I have my purchased instruments there and have been very pleased with their high quality and the excellent sales/repair policy. Mike is an excellent repairman! Your instruments are in good hands! At Leonards Music you get both top quality service and workmanship. I wholeheartedly recommend him to you.Peter C.

Je
Review №3

The staff at Leonards were welcoming and helpful, and my instruments (saxophones, horn, and bassoon) were handled with knowledgeable care and received loving maintenance and needed repairs.

Ka
Review №4

Mike is the best! Ive had students go to Leonards Music and come out with a clarinet that is just wonderful for them!As a Boston freelancer I greatly appreciate Mikes professionalism, willingness to work with my students until they get what they need, and especially his excellence in instrument repair and adjustment. I gladly trust my clarinets to him!

ZC
Review №5

We had brought our instruct for repair in the past and also look for new ones to buy. The experience was 100% positive! The service was excellent. The people who talked to us were super knowledgeable and professional. I highly recommend if you need any music service.

Jo
Review №6

Great staff and service, Quality and fast repair work.

El
Review №7

Mike Leonard is extremely knowledgeable, altruistic, and informative. It was clear that his skills are exemplary when I heard him play my bass clarinet, and he shared some of his knowledge and wisdom with me to help me progress with my own playing. To add, the environment was friendly and welcoming. I highly recommend Leonards music to rent, buy or repair your instrument.

Sa
Review №8

It had a great, home-like nature that I absolutely adored. I could tell my instrument was going to be in great hands when I sent it in for repair. The workers are very friendly and easy to talk to. I couldnt have asked for a better experience

La
Review №9

We were part of a grade school rent to own band instrument program with Leonards Music, and sadly, although he continues on piano, our sons early interest in the Saxophone never took off! Leonards Music was responsive and helpful throughout the rental and return process, making it easy to navigate the process of instrument selection and (brief) ownership. The people who work for the company are consistently kind and helpful, and we encourage anyone contemplating an instrument to consider them as their go to shop! THANK YOU!!

Ro
Review №10

Great knowledgeable staff and wonderful service!

Ma
Review №11

Nine years ago, after an unsatisfactory repair experience from a chain music store, I discovered Leonards Music.What a find! Mike and his staff are exceptionally knowledgeable, helpful, and pleasant. I purchased my next bass clarinet from Mike and am always pleased with his advice and service. Whether it needs a repair or just a tweak, I am truly confident that the work is done by a caring and true craftsman and that the price will be fair.

Da
Review №12

I would recommend to get the wind, brass and woodwind instruments from here but violins and violas aren’t the best quality. They gave my friend a violin instead of a viola he asked many times to confirm it was a viola. The 4/4 violins are a bit smaller then normal and the pegs were not fitted correctly. When I got a rental, the strings were not replaced impacting them sound a lot. The strings were around 4 years old and your supposed to replace them every 3-6 months. Violin came with scratches and they should be able to repair the scratches by using a liquid that melts the varnish. The bow for the violin came crooked and needed a repair and a recanvis making the bow more bouncy. Bridge was around 3 mm too tall which makes strings harder to press down. But as for the other instruments they are very good. They also gave nice bags and pencil and the service is good. They also deliver to schools which is a good feature.

Br
Review №13

From helping me revamp a 100+ year old A clarinet, in need of WAY more than just a new mouthpiece and shorter barrel, Mike Leonard, and his staff of Santas musical elves, are nothing short of miracle workers - thanks so much for the open and honest assessment of the multitude of clarinets I have brought to your shop, and for the hilarious and personal customer service! Leonards Music is a true gem in the world of cookie cutter and online impersonal retail experiences available to any non-discerning consumer today. Thanks, Mike, for making good, old-fashioned customer service the hallmark of your shop! Merry Christmas and Happy Holidays!

Ju
Review №14

My 9 year old daughter has been struggling playing the bells, so I called the store to see if they could help. I brought the bells back to the store and Greg thoughtfully and patiently helped by placing note stickers on each bell. It has helped to make it a bit more enjoyable for my daughter to play the bells. Thank you !

Pa
Review №15

I broke my daughters cello string over the weekend, right before an orchestra performance this week. Everyone at Leonards was kind, reassuring, and helpful--on the phone and in the shop. Greg helped me feel less stupid for busting the string AND managed to fix the problem in a matter of minutes and a low cost. The shop is beautiful and a testament to a love of music. As long as my daughter is interested in orchestral music, we will be renting or buying at Leonards! Thank you Greg, and everyone.

Na
Review №16

Great people and great service. Friendly and helpful. On the pricey side though.

Ja
Review №17

I cant say enough about this business- at least as it is represented by the employee Greg. I brought an instrument back to the shop- to return, as my 9-year-old son had felt unsupported and uninterested and quit. A quick visit right- to return an instrument and end a contract? Well I talked with Greg for a while about music and how to encourage children. He suggested ideas for my older child... I left feeling great about music education and very willing to go out of my way to work with Leonards in the future.

H.
Review №18

I have been going to Leonard music since 2012. Ive had an old clarinet refurbished for a beginning player, purchased a higher end clarinet, and have had number of maintenance visits over the 6+ years. Michael is very knowledgeable and the customer service experience is always top notch. He adjusted my daughters clarinet today and did not even charge me for the visit. Great to have a music store like Leonards in the area!

Ru
Review №19

Pleasure to work with. We brought our rental instrument to them after a mishap on a Saturday morning and they had us wait while it was looked over to ensure everything was as it should be and gave our young learner pointers. Wonderful place and wonderful people!

Es
Review №20

So lucky and blessed to have this place so my son can rent an instrument! I give it 4 stars because weve had issues since we upgraded in size of instrument given my sons growth. But they have been able to quickly resolve any problems, including replacing string on instrument.It does appear though that they wont tune instrument after adjustments are made. Then, Im waiting until following week - and were possible looking to address the bigger problem.

je
Review №21

Quick story about the awesomeness of Greg and Kaitlyn:This September, my son started playing the clarinet in school and even though its almost November, I never got around to buying him his required music book (every week I wrote it down on my to-do list but and then another week would pass and it got pushed down the list). This week, his band had a performance and he STILL didnt have a book. I only remembered at 4:58 pm the night before the performance. I called Leonards and asked what time they closed. 5 pm. Unfortunately, I live 20 minutes away. When I mentioned this, Kaitlyn and Greg offered to stay open until I arrived. How awesome is that? SO AWESOME! And once I did arrive, they were super friendly. Thank you, Kaitlyn and Greg. You saved my day!

G.
Review №22

We have been to Leonards Music over the past years for rentals and repair services. We have been getting excellent topnotch service in a family friendly setting every time. Thanks a lot!

Be
Review №23

Leonards Music is amazing. Mike is an incredibly generous and wonderful person. Would not want to do business with any one else. Highly recommend you rent your instruments here!

Ka
Review №24

With two girls renting instruments, weve taken a few trips and made our share of phone calls to Leonards. Every time has been a pleasure. The staff at Leonards is friendly and professional. Whether its been a quick instrument fix, a call to go over finances, or a meeting to try possible instruments for purchase, Ive left every interaction pleased that we chose Leonards.

Co
Review №25

We purchased a new flute from Leonards Music. We made an appointment to come in and Michael spent a lot of time explaining the different options in flutes, what to expect regarding prices, and allowed my daughter to try out several flutes until she found the one that felt and sounded the way she wanted. He then insisted we take it home and test drive it for a week before we bought it to make sure it was The One.There was no pressure at all, from start to finish, and it was an overall excellent experience! We would definitely recommend Leonards Music to anyone interested in purchasing an instrument. They know their stuff and will make sure you get the instrument that is right for you.

Br
Review №26

Great selection of new and used instruments for beginners to pros. Plus superior repair service to keep them playing in top-notch condition. Ive been a customer for over 20 years and its my #1 go to shop. Simply the best!

Fe
Review №27

Updated on 11/7/2018:I received the managers response very soon after I posted the review. They also offered me a free book. Book was sent to the school, and somehow we just got it from the school last week. As I already have this book, I sent it back to Leonard last Saturday. Overall it was a happy experience.No complaint on the instrument rental, but I do have a complaint on books.They told me we did not have the book and would have our order in next few days, maybe tomorrow or the day after tomorrow. Then I called them again and again, they told me same thing: not come yet, maybe tomorrow. After one week, still no book, which made my son have his 1st class without a book. This was really misleading. If you told me directly we would not have books till xxx, I would already had ordered through Amazon.

Bi
Review №28

Mike is very knowledgeable and friendly. Easy to work with definitely recommend

K8
Review №29

Recently my son needs a upgrade of his clarinet, so we went to Leonards because it is local and highly recommended by his teacher. It turned out to be a very nice experience. When we went over to pick up the instrument, I was pleasantly surprised that Mike offered him not one but actually two clarinets and told him that he could keep them a while so that both he and his teacher can try them out and then decide which one suits him better. Obviously he gave enough trust to a 13-years old to take care of two $2000 instruments, and he did. When we went back to return the extra one, Mike spent quite a bit of time chatting with us and gave us some tips about taking care of the instrument. We are very satisfied with clarinet and the experience and would highly recommend Leonards to anybody who is interested to rent or buy music instruments.

Da
Review №30

I recently purchased a tenor saxophone from Leonard Music via telephone. The owner spent a lot of time discussing my options and did not try to sell me more than I needed. It was sent out UPS and was perfect. This is a great place to do business and I would recommend it to anyone looking for musical instruments and accessories.

Se
Review №31

I used to go there for flute repair and my advice is that dont ever bring your flute here for the repair. You would end up spending more money. Everytime when I visited there, they charged me a little over $100. This time, I decided to take it to a flute repair specialist and I was told that whoever fixed the pads and shims before did really poor job on it. The price I paid was only $20-30 more than I used to pay, and the sound got much much better and it was even polished. At Leonards, my flute was never polished and even had more scratches after fixation. Find a different place and pay a little more. Then you will be happier.

Ro
Review №32

Was a quaint store, that is full all kinds of instruments and knowledge of them!

Ru
Review №33

Conveniently located on great road in Bedford MA. Always helpful and does not require lots of paperwork. Nice billing arrangements and online receipts.

Av
Review №34

We love Leonards. Weve been coming here for clarinet supplies ever since my daughter started taking lessons. This year we bought a Buffet clarinet. As always, great service, great advice, and great support.

Au
Review №35

Great service and great prices. I brought a saxophone there to get repaired, and they had it done in 6 days, which was a day before they expected. Also sell reeds and other insturment essentials at a great price.

Yv
Review №36

A Geneticist playing Oboe? You betcha .... thanks Mike for bringing out the GATC in my DNA! Leonards Music is the only place I would trust repairing my instrument. Your customer service is exceptional!!!

Na
Review №37

Great customer service. The lady was very helpful with my instrument repair and I will be going back next time I need to!

Rh
Review №38

I usually shop at local stores, but decided to shop online for a trumpet stand. I researched for days, looked at many websites and found Leonards Music. They must be AWESOME BUSY because shortly after ordering my items, I was informed they were backordered and I wouldnt be receiving my items when I needed them. I contacted Leonards and spoke to GREG, who expertly substituted my chosen item and it arrived ON TIME, in EXCELLENT CONDITION... and is EXACTLY what I was shopping for.!! GREAT QUALITY ITEMS... and EVEN GREATER CUSTOMER SERVICE.!!! Here we are in sunny California finding one of the BEST music stores in the US. I highly recommend them and if we ever find ourselves in Bedford, MA, Leonards Music is FIRST on our list to visit... and thank Greg personally for being exceptionally wonderful.!!

Hi
Review №39

Mike is very knowledgeable and friendly. He made sure we were completely happy before left his shop, after purchasing a brand new Sax. We are repeat customers and will be going back their again next time we need an instrument or advice.

Wi
Review №40

Purchased a second-hand Tenor Saxophone for my son from here. The owner was knowledgable and fair. He also does repairs and rentals to many schools in the area. Strongly recommend.

Al
Review №41

First of all I strongly suggest that you should think twice before doing business with them. Here is my recent experience:My wife rented a violin for my daughter from Leonards Music and paid insurance.During her school music class the bow was broken under normal usage.My wife took it to the shop and they said the insurance doesnt cover bow so she paid for a replacement. When she got back and told me this, we looked at the insurance agreement carefully and it does for sure cover the bow.My wife called the shop saying the insurance should cover for the bow and this time they said the bow was broken because of over tightening. Its abuse or neglect from the customer and not covered by the insurance. My wife explained to them that my daughter is very careful and she has been playing violin for more than 2 years that she does not over tighten the bow. Shop manager simply said that this kind of broken can only be caused by over tightening and is not covered.It doesnt make sense to me that they sell insurance and later refuse to cover the damage by just saying it is caused by consumers mis-usage.

Er
Review №42

We purchased a used clarinet in excellent condition for a great price. Mikes knowledge of clarinets is unsurpassed.

Sa
Review №43

Went to buy a new alto saxophone. Mike the owner was incredibly helpful, didn’t try to push needless products on me in order to sell more, even gave me a free week trial with the two I was looking at.

El
Review №44

While it might not seem like the most professional of places they are very nice and willing to be flexible.

Ka
Review №45

Great local store with a knowledge and honest owner.

Mi
Review №46

The best music store overall in Metrowest for lessons, musical instruments, and music teachers!

Da
Review №47

Great place to get a clarinet repaired.

Er
Review №48

Was belittled and disrespected by a staff member. They claim to do special stuff for military but that’s not true.

Pa
Review №49

Great repairs and excellent customer service!

Mi
Review №50

Best shop manager in the world.

Cl
Review №51

Good privately held music store

Fr
Review №52

Repairs to my sax were 85% there. Even after bringing it in a second time, the high F is still not opening correctly.

Sa
Review №53

As a member of this community one should support local music shops and you should to if reading this review.

Al
Review №54

Had music book and metronome I needed, very friendly!

Pa
Review №55

A huge help!

Information
9 Photos
55 Comments
4.5 Rating
  • Address:128 Great Rd, Bedford, MA 01730, United States
  • Site:http://leonardsmusic.com/
  • Phone:+1 781-271-1189
Categories
  • Musical instrument rental service
  • Musical instrument store
  • Musical instrument repair shop
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:8am–2pm
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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