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M&D Mower & Appliance
25405 Broadway Ave #4, Bedford, OH 44146, United States
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M&D Mower & Appliance

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Va
Review №1

Web site was easy to use and pricing seems fair. Not sure yet about speed of shipping but we will see how it goes. Ordered for a friend who doesnt use the Internet so Ill need to follow up and post again if theres an update. Nice to do business this way - shipping charges arent bad either.

cy
Review №2

Web Site was easily usable and not confusing at all. Referred here for a part no longer available by the manufacturer. So far, great - hopefully will get purchase items quickly.

Sc
Review №3

I needed an air filter for a PowerSmart 161cc lawn mower, which seems as rare as hens teeth. I found them at M&D. The price was great. Shipping a little high but I received them in a couple of days. There was even a note stating the the notched version was no longer in production. Though snug, it fit perfectly. Would gladly do business with M&D again.

Je
Review №4

Ordered and five days later I have it and it is an exact replacement part. Glade I order from M & D. Fast reliable service from this company. Definitely saved website.

Je
Review №5

Over the years, on countless occasions I kept coming back to good old reliable M&D for hard to find tractor parts. As a Canadian shopper, I can attest that we sometime have limited suppliers for high demand items, or else the asking price is simply highway robbery. For the hobbyist being able to find repair parts at a reasonable price is the important role M&D has been playing in my experience. Keep up the excellent work.

To
Review №6

Good prices and in my case cheapest shipping. Communication also good since they let me know product was on back order .

Ri
Review №7

Ordered parts and paid almost 3 weeks ago and still no parts or even response.Your response to my review is simply a lie. No email. (Aside from the initial order confirmation) I call and get a busy signal. I text and get no reply. I’m at a loss and would appreciate the parts I paid for.

Jo
Review №8

I needed a couple of specialized parts for my snow blower and found them both at a reasonable price and in very short time on the internet to find them. Their lookup database was perfect and I appreciate that. I highly recommend this company for your small engine repair needs.

da
Review №9

I never thought I would be able to get my wifes Greenworks rototiller running again, I figured I would have to buy a new one. The hardest part was finding the actual part number I needed and then finding a vendor. I am not sure how I stumbled upon the M&D Mower & Appliance website, but Im glad I did because now I need to find more parts for different tools. They have access to a lot of parts. Thank you!

Mi
Review №10

I found this company on the internet. my experience was excellent. they had the parts when others did not. the shipping was lightning fast. the parts were correct. i will definately use this company again and refer my friends. 100% satisfied ....

Sh
Review №11

I placed an order on September 24th and it is October 6th, take away week ends and that should be 9 days with no product or a response to my email. If there is a delay I should get a notice. Perhaps what I need it on one of those ships waiting off the coast. Will keep trying to get a response.

Ga
Review №12

I have experienced easier sites to navigate through and shipping charges were nothing special, delivery time is wait and see because the site does not post that information.

Ti
Review №13

I was looking for parts for my PowerMate tiller. Order acknowledgement was quick, but no update until parts shipped (some ten days after order). USPS tracking number supplied, so all good.

Lo
Review №14

Website was very easy to use, had the part I needed and will definitely use them again.

cr
Review №15

I needed a power smart air filter for a 161 hard to find for one hope it works out good when I get it never ordered here before I was surprised by the shipping price but hope it works good for me and I will consider ordering other things

Ed
Review №16

Have found parts for my self-propelled push mower that I couldnt find otherwise.

Ch
Review №17

THIS COMPANY IS SHADY . DO NOT DO BUSINESS WITH THEM. Ordered a part on august 4th. Payed with Paypal and received confirmation from PayPal immediately. After never receiving a confirmation email from the company, and no tracking info, I called on August 12th. Was told the part was discontinued under the Generac name and had to be ordered under Briggs and Stratton. I was never informed of this. Was also told Paypal should have refunded me. They had not. I could buy the part through them under the new part number at 143 dollars. My original price was about 56 before tax and shipping. As Im on the phone still trying to understand this issue, here comes my refund from paypal. Unbelievable.***Regarding the response. Your website is where I bought the part. That makes you responsible for selling it at the price you have it listed. You were just unwilling to take the loss. And as for waiting for me to call to decide to do anything about it? Shame on you. How long were you going to keep my money before you even sent me an email to advise me of YOUR FAILING TO UPDATE THE PRICE. Because you sure didnt wait long to take my money. Did you seriously expect me to believe my refund came in AS I WAS ON THE CALL WITH YOU? This place is a joke.

Da
Review №18

I ordered a replacement front panel for my utility cart at a good price. After 3 weeks it has still not been received. The only status updates came after numerous e-mails where they finally informed me the part they received was damaged and now is on back order. I am waiting for my refund.

Ke
Review №19

Good experience from login to ordering. I have dealt with M&D Mower & Appliance before and purchasing always goes smoothly

te
Review №20

Rare parts dealer! Couldnt find the parts I needed anywhere except here! Excellent prices and fast shipping. Thank you and I am glad to help with this review!

De
Review №21

Easy to deal with easy to fine things it was just an all-around good experience and I don’t do this too often

Gr
Review №22

Looked for the best buy on drive belts and found it here.Easy process.

De
Review №23

The fact that M&D had the PowerSmart 20 inch blade that we needed was a big plus. All of the sellers such as Walmart, Home Depot and Tractor Supply sell the mowers but have no parts available. The process of ordering was relatively simple but information already entered was erased each time one little thing was missed and had to bee entered again. The Shipping and Handling charges are high but overall would recommend this site for PowerSmart parts.

Br
Review №24

Their website may look a little archaic, but they deliver on the Maruyama parts. Best pricing anywhere and fast delivery times. The search function is one of the most accurate I have seen. They also deliver good customer service. You wont be disappointed.

Ja
Review №25

Website was easy to use and was able to find parts i needed quickly and easily

Th
Review №26

Ordering was easy, Robin parts are hard to get, so now I must wait, but very kind and knowledgeable, hoping my order comes before expected.

Th
Review №27

Very Fast Service requested parts on Monday and received on Wednesday faster then competitors. Great service have used before and have yet to be let down in products and service.

Da
Review №28

I needed a starter assembly for a Smartpro 196 CC self propelled mower. Not only did M&D have it but they also had the best price.

MA
Review №29

Item fitment perfect my powersmart 170cc runs great as if new

Bi
Review №30

They were one of only 2 places that I found on the whole internet that had the dado blade throat plate that I was looking for! Thanks guys. The only reason that I didnt give 5 stars was because the shipping cost seemed a little outrageous. Over $11.00 to ship a piece of plastic 14x3 by 1/2 thick. Pretty light piece but I didnt have but 1 other site to go to and M&D price was a few dollars cheaper. Other than that its been great. Ill update this post if it takes too long to receive my shipment.

Mi
Review №31

Business itself was very good. The filter that I ordered is not made anymore. The company has been professional in handling this situation. I would recommend them to friends & family.

De
Review №32

Very similar problems to others. Ordered a $3 item (and paid $13 SH) on May 31st. No word for several weeks. Emailed June 16th asking for update, on June 18th was told it would ship early next week. Still no response or information by June 22nd, so I ask for my order to be cancelled and refunded - I didnt need the item anymore by this point. No response. June 24th I escalate with PayPal, and the item suddenly receives tracking info and ships - after I asked for it to be cancelled. Even after escalating with PayPal, I received no response from the company.They may be great in person, but I wouldnt order anything from them. Terrible shipping prices, poor communication, and they didnt process or even acknowledge my email about cancelling the order.Edit, response to owner - it was NOT delivered some time ago, it was delivered 3 days ago (28 days after I ordered), and it was shipped AFTER I asked for the order to be cancelled - which the dates on the tracking information supports. Thank you for adding to the proof.

De
Review №33

The website is a little different from others, could be a little more user friendly but it isnt bad, you can find what you need, ordering and payment was easy.Thank you

Vi
Review №34

I was glad to find the part I was looking for, It s was not available anywhere. The Web site was so easy to use to order my part. I will definitly be back to look for any other parts I need.

Da
Review №35

Had the part I needed! Quick and painless checkout.

An
Review №36

Ordered replacment paddles and scrapers for my snow thrower and this time I got 2 small rubber paddles that were bigger than what I previously ordered. Summited pics and was told not to worry, way over a month and still no resolution! I doubt Ill order from this company again. How long does it take for Powersmart to investigate? I just want my part.

Sp
Review №37

Quick and easy ordering, website set up correctly and simple. Place to go for your parts.

Gr
Review №38

So far so good. Easy to place my order. When my order arrives I will follow up with another review. Thank you

Jo
Review №39

Fast, quick and helpful. Would recommend and use again if needed.

Bi
Review №40

Ive been looking all over for a part and finally found it here. I would definitely recommend 10/10

D
Review №41

Had the hard to get Kobalt Lawn mower part. Website order worked well

DC
Review №42

Great website, I was looking for a mower part by number, easily found and ordered.Highly recommended service.

ca
Review №43

Friendly lady when I called them she was able to answer my questions with no problems. Will order again from them when I need parts.

Mi
Review №44

Just placed an order for a clone of Power Smart, a Snow Devil Snow blower. older model, parts are getting harder to come by, but they had the part I needed at a somewhat reasonable price. No handling charge added. I like that. Thank you M&D!

ja
Review №45

Guys are good in finding the hard to get. They neglected to tell me initially ivy end back ordered but update me week

Do
Review №46

Quick and easy site to use and quick shipping

Ri
Review №47

Great customer service. Kathy helped me a lot on my order and when I should get it.

Ja
Review №48

Found M&D in a how-to video about fixing my snowblower. Had a part fail on me and I searched the internet and M&D was literally the only place that had it in stock. Website is simple and to the point. Placing the order was simple. Emailed a confirmation and now I’m just waiting for the part. If there’s and issues with the part I’ll come back and leave an amended review, but I don’t foresee that happening.

ra
Review №49

Checked out other site and M&D prices were the best....found needed parts quickly on website...and quick delivery. What is there not to like... Ill be back!!

As
Review №50

Website not user friendly. Only place that has the parts I need. Shipping prices are pricey. Company holding my order until they have the whole shipment ready. Want to charge me two Shipping cost if I want separate packages. Only ordering from them again if I can not find the parts anywhere else.

La
Review №51

THE WORST PLACE EVER THE SERVICE IS HORRIBLE. THEYVE HAD MY SNOW BLOWER FOR OVER 7 MONTHS AND STILL HAVENT FIXED IT. THEY ARE EXTREMELY RUDE THE WORST Ive ever dealt with!!!!!!!!!!!!@@!!@

Et
Review №52

Thought I would help a small business out. Ordered a part Nov 3. Contacted company on 11/13 and received a simple reply that “ ETA is listed as 11/21 at this time.” No thank you for your business, no sorry about the delay. Nothing. Contacted them again 12/3, part will be here 12/10. It’s the 13th still no sign.... would not recommend. No communications and poor customer service. I’ll be requesting a refund.

Ji
Review №53

I called about a part I needed to fix my neighbors zero turn mower. The woman I spoke to was knowledgeable, Friendly and helpful.

La
Review №54

Ordered part September 8. September 21 still waiting.

De
Review №55

They were the only ones with the part that I needed, at a reasonable price

Le
Review №56

Easy to order and had what I needed

Ro
Review №57

The parts are great but the shipping is a little slow.

Fr
Review №58

Great website with all the parts I need to get my ride on fixed. I tried other website but each had gaps or items listed on back order. M and D appear to be the one stop shop for all your mower parts! Highly recommend the,!

Jo
Review №59

Cheapest place to find the part hands down. Easy to find a the part. Paying for the part just a bit confusing

Am
Review №60

Only folks I could find to have cable needed for Walmart Powersmart mower. Decent price however s/h seemed high and was slower than expected.

Ki
Review №61

Awesome website, had things I couldnt find anywhere else

Ch
Review №62

Bought a used lawn cart without a tailgate, found this business to be the only place with the replacement tailgate needed. Much cheaper and easier than fabricating a tailgate myself.

R
Review №63

Very quick and easy navigating and ordering off there website thank you so much

Ga
Review №64

Ordered hard to find filter for my lawnmower from these folks. Received an immediate email with order confirmation, followed by an email with shipping info. 10 business days was the estimated arrival, received it in 7! Excellent service, considering the times we are in. Very happy!

Da
Review №65

They were one of the only places that listed the compression spring I needed. The website is not very modern and is hard to use. The price for the part was reasonable and Im ok with paying shipping but they also added a handling fee of $4.99. I think this is just wrong. I havent received my order at this time.

Do
Review №66

As with other customers, Ive found so far M&D have the parts I needed. Tried other site and even local large suppliers have had no luck even cross referencing part numbers. Have not yet recieved parts so I cannot comment on that, but so far I have my suppier

Ro
Review №67

Call and talk to Kevin. He was very helpful and courteous, which is lacking sooo much in todays world. He took my order and informed what was going happen to order. Good employee are Dime a dozen, GREAT employee are a treasure to any buisness.Thanks Kevin.

Ro
Review №68

They got me my parts on order and I couldnt get them no where else

Li
Review №69

So far. so good. Phone contact worked for the parts I needed much better than trying to order them online. But it is an old Robyn weedeater...

Ro
Review №70

Had the part and ready to ship. Agri-Fab Speedepart two weeks after order and still not shipped. I need the part yesterday!

ge
Review №71

Great website, easy model lookup,great pictures and parts diagrams, enter stock # and part is on its way

To
Review №72

I ordered some parts for my old Craftsman air compressor and they had them. I inadvertently made two orders and they combined them at my request and refunded partial shipping. Even though some parts took a while due to location at a different location, they kept me informed and their customer service was top notch. I’d buy from M&D again, no problem.

Jo
Review №73

Easy website and easy ordering

Wi
Review №74

I needed parts for a Montgomery Wards snow blower, which was not going to be easy. Turns out, it was easy. Your website helped me identify the unit & find the right parts. Thank you

Br
Review №75

M&D website was easy to use. Customer service was very helpful in confirming available stock. Items shipped on time, and arrived within expected shipping estimate. Was great to find parts in stock that most other suppliers had back-ordered. Definitely on my check them first list going forward.Keep up the great work!

Al
Review №76

Had a hard to find part I needed for my mower repair. I was going to have to buy a whole parts kit for $150, but they had the individual part for $22, saved me alot!

Da
Review №77

I looked everywhere for a decently priced carburetor for my snow blower - any other place it was overpriced. Thankfully I found THIS website and they had the right stock number! Thank you!

Al
Review №78

I got M & D off the internet and they were in my back yard. Truly walking distance. I went in and talked with a counter person. He gave me a good feeling about the place. We talked about my mowers and other items. Once they had my mowers, a walk behind and a rider. Now that they have me the tone changed. I had to keep calling them to get updates. I truly had to pester them to get info as well as a total and a day to pick up my mower. The total was less than the max I was willing to pay so I was okay with that part of that issue. However I HATED how I was treated. I will NOT EVER GO BACK TO THIS COMPANY.

Dw
Review №79

I ordered a striping kit for my lawn mower on 08/4/20. I received the kit on 8/7/20, shortly after opening the package I realized that all the hardware to install the kit was missing. I contacted M&D that evening to let them know about the missing items. I was asked to email pictures of the package. M&D responded quickly to my email. The experience was going well until M&D neglected to expedite the shipment of the missing parts. I requested expedite shipping for the missing parts and was told no👎🏻. I had to contact UPS & then pay UPS to expedite the shipment which was being sent by USPS. I would never order again from this company.

Ti
Review №80

Ordered hard-to-find parts for an air compressor. M & D had part of the order in stock, the remainder had to be ordered from their supplier (during Covid pandemic).Parts are (to the best of my knowledge) OEM parts, not “knock-offs”. Appreciate the phone order contact being upfront about stock availability and resulting delivery times. Parts arrived around the time the contact estimated. Prices were reasonable for OEM quality. It was a good experience, and I would purchase from M & D again in the future.

re
Review №81

I dropped off my belt sander to be repaired that was covered under manufacturers warranty. I was told that it would be no problem etc. After numerous calls and waiting for 5 weeks it was never repaired! They kept telling me that Black & Decker was holding up the part which wasnt true. I called the fifth time magically the manager says its not covered under warranty. Black & Decker finally took care of it and sent us a new one. I would not recommend this place at all. The manager was so unprofessional, combative & did not care about the customer. She didnt want to be bothered.

al
Review №82

I ordered parts for my powersmart snowblower, was told I would get it in 10 business days, even after spending $30.00 on shipping and an additional $6.00 on handling I still have not received the parts, today is the 11th day. The online package tracker shows that the package is still in pre-transit. It was easy to place the order, the sales associate knew what I was looking for.

Ka
Review №83

Website was easy to navigate large supply fair prices

Aa
Review №84

They had the parts! Never could I go to one place and find what i was looking for, each one had a part, costs was more than here or wasnt responsive as the guys are.

Ke
Review №85

Could not give 0 stars so it got 1. Ordered parts in August its now the end of September. Still waiting. E-mailed several times with no response Tryed calling, phone number is not this business. $150. Lesson learned.

M
Review №86

I was able to find the exact part I needed only at M&D. The order was a bit delayed because it is a very unique bold, but the customer service was nice enough to check with me and let me know. Very nice.Mike

Ju
Review №87

I was able to find the exact part I needed only at M&D for my EZ trencher. Sent right away. great service.

Pa
Review №88

Good so far.

An
Review №89

Had the exact parts needed. Price was good although shipping wasnt cheap and they add a handling charge as well.

Da
Review №90

Looked for a part for a store specific item that was no other in stock anywhere. Did a google search for the part number and found M and D with the exact part I needed.Great price for the part, should have looked for more to justify speading nearly the same price on the shipping as well.

Ta
Review №91

If you own Powersmart brand lawn equipment and need parts, M&D may be the only place you will find it. Thank you M&D!

Th
Review №92

So far every thing is good order was processed waiting for shipping details and parts to arrive

Ty
Review №93

Great product and fast response time.

Ch
Review №94

I was needing parts for several older pieces of lawn equipment. Mike was a great help in getting the parts I required. Great customer service.

ji
Review №95

The transaction was easy however I would have preferred a larger font for easier reading

He
Review №96

Have not received my order yet but was impressed by the products they carry.

Ma
Review №97

Found a fuel filter here that was scarce elsewhere! Thanks M&D!

He
Review №98

Ordered a weed trimmer part August 22nd from their website. Its now September 29th. Still havent received my part. Emailed them 3 times over the last month. I never get a response to my emails. Just filed a dispute with American Express to get my money back.

Je
Review №99

Every time I have ordered from M&D I have received my order in a timely fashion and got exactly what I ordered .

Ji
Review №100

Received the part and it was as described and at a good price. Would definitely recommend!

Information
4 Photos
100 Comments
4.3 Rating
  • Address:25405 Broadway Ave #4, Bedford, OH 44146, United States
  • Site:http://m-and-d.com/
  • Phone:+1 866-914-1252
Categories
  • Lawn mower repair service
  • Appliance parts supplier
  • Lawn mower store
  • Vacuum cleaner repair shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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