Jorge went above and beyond helping with my issue today. Before he ended my call, he found my PDF was opening up, but there was a better solution for opening them and corrected it. Thank you Jorge for all you have done with my computer since I started in July. You always go above and beyond what is asked.
Amazing place. Surprised by the depth of the falls. The man-made steps made the location accessible and provided an opportunity to get up close and personal with the falls. Bring good shoes though...and waterproof ones if possible.
Every staff member I get the pleasure of speaking with gives me the assurance one could expect from working side by side in person with any other coworker. I have nothing short of utmost respect for Iconic IT staff and their support staff gives me peace of mind that I can get the help I need precisely when I need it.
I forgot a password, and he reset it for me quickly, without making me feel silly for forgetting. Always friendly and professional.
Kris was friendly and upbeat. He persisted through until he fixed my Outlook problem. It works in Outlook 2016 and Kris set me up on the web version as well. Excellent service!
The best in IT! Technicians are knowledgeable and professional.
Thank you Jorge for all of your help and being patient with me while I try to figure out our systems!
Great response time and very helpful.
So grateful to both Jorge and Wes for identifying the issue with my connectivity and finding a solution so quickly.
Quick response and sensitivity to needs
Sean was very friendly, professional, and went beyond to try to figure out this oddity. In the process of trying to pinpoint the cause of the problem my system received many updates that it has been needing. I learned a lot and enjoyed the conversation. :)
This is the best Tect person I have used in 40 years. He really knows his technology. There was no time wasted and there were no problems after. IconicIT is the way to go.
Well done! Iconic IT was quick to identify and resolve an issue with our Exchange server. They are the best!
Stephanie was so patient & efficient. Awesome staff!
Pleased that an IconicIt tech was dispatched quickly to LEI. Sean (the tech) went beyond what was required tp determine that the time clock machine was truly dead and that all internet / server connection were sound.Thanks Gentlemen,Gary SohnPurchasing MGRLEI
It always blows my mind how fast y’all respond and how quick y’all resolve the issue I’m having. Absolutely wonderful!
Amazing at what they do!
Matthew Bowers = BEST
Very helpful, patient and polite
Great group of people.
Iconic IT never leaves me hanging. They resolve everything quickly.
Great help! Efficient and willing to learn and grow with our needs.
Professional response and work. Mr. Moore had me back online within the hour.
NetRes has be our IT services provider for at least 15 years. They are diligent in support and offer great advice as we grow our IT infrastructure. I trust them implicitly!
Ive always had great success with Iconic IT, especially when working with Kris Moore.
Great experience and a very kind voice and demeanor on the phone.
Best tech support, ever!!
Kris was helping and personal while helping me fix my issue. he kept me informed during the whole process.
Jorge is the best!
Excellent service. Quick, professional
I appreciate each team member at Networking Results. Everyone is so honoring and respectful while working through my computer issues. Jorge is always so diligent in going through each step and engaging as a person and not just as IT tech. You guys are the best to work with. Happy Valentines Day!
I have had great service and experience with them. Have used them for years.
Networking Results does a wonderful job of being fast, efficient, and caring. They always make me feel taken care of and have a ready to help attitude accompanied with positive results. A special shout out to Brian Holcomb, my favorite technical support rep to have help me with my technology issues! I highly recommend this company if you are looking for caring professionals who are excellent at their job.
I have know and worked with Networking Results for the past 2 years. During this time I have had the opportunity to visit the companies office, and watch first hand the customer experience they give to customers. I have had dinner with Jeff multiple times, and have been invited into Jeffs home to meet his family. I have had detailed and specific conversations about the processes and procedures that make this company run. Jeff is a passionate and professional individual with the highest integrity and respect for his people, and clients. Jeff cultivates an honest and open environment for communication. Hes a mentor, and partner and a friend and anyone who has the opportunity to work with Jeff wont be let down.
The coordination between Jorge and Zach was what I expected from IconicIt in this instance. I commend Zach for his persistence in solving the Outlook issue that I was having.Thank you!
Brett Schoenleben has been amazing with our IT work at Oaks Church. We recently added on to our facility. With that new addition came a great deal of necessary IT work. Brett has walked through this transition with us in such a professional manner. Brett has made himself extremely available to all our needs during the process. We are thankful for him!
We are replacing an old server. Iconic has done a great job of getting it done in a timely manner even with the COVID-19 interruption.
I have known Richard K for many years and find him to be knowledgeable and provides excellent service. Hes always professional, and easy to work with. He has taken care of our computers for years and do not ask for anyone else...
I am so grateful for the men and women at Networking Results/IconicIT.They literally help get me in getting out of computer binds. Especially when I dont know the answer Christopher Pontes steps in and explains the process and what is about to happen.You have built a well working relationship here.Again Thank you Networking Result/IconicIT and Mr. Pontes.
Networking Results does and awesome job at being efficient, fast and friendly. Very caring and respectful when working with my computer and any issues I have. Big shout out to my favorite IT guy Richard K. I recommend Richard or anyone from this company to help me with any technical issues I have. Thanks guys!
Great customer service !
I have known Scott for 8 years and has taken so much time out off his evenings to help trouble shoot all my P.C related and network issues. He has always been polite helpful and very solid!! To be honest i will not go to anyone but him for help or questions!!
Always prompt in assistance. Love having these guys to help out!
Networking Results employee Brian Holcomb is such a joy to have in our offices. His pleasant attitude and heart to serve is a blessing. He is eager to find a solution and is always considerate of my time, not his. I never worry about getting the solutions I need when Brian is part of our team.
Wes Ewing is awesome! He helped me quickly and sorted out my issues with ease.
Jeff Howards talented team is both service and quality first! We work with Jonathan and RJ and Brian and Richard from everything from normal day to day issues to extremely complex data center management issues and forward thinking IT strategy and data security. Across all sectors, these guys are the best I have seen at execution, communication, and overall service and quality. Brian is our day to day on the spot guy - and he makes it happen.
I just want to say that the company Networking Results have some of the most talented folks around. Richard K, Richard C and Scott were instrumental in achieving our goals. Richard K in particular gave us above and beyond what should be expected. Thank you Net Res!
Ive had the opportunity to meet many employees at this company and each is knowledgeable in their area. Brian is a great example of an employee who does well at representing networking results both on and off site. Hes patient, considerate and respectable of the clients he serves. Great company to turn to for your IT needs!
Brian is a great example of an employee who does well to represent the results of the network both on and off the site. He is patient, considerate and respectable with the clients he serves. A great company to turn to for your IT needs!
We appreciate each team member at Networking Results. The staff is so honest and respectful while working on our computer issues. My favorite employee is Matthew Bowers!! I can email him directly when we have an emergency in our dental office and I get a call or an email almost as fast as I place my call in. Thank you all for being so efficient and great at your jobs!!
Quickly found the issue and we were back in business. Thanks guys.
Richard Knoesel and Matthew Bowers have been fantastic to work with. Very kind and fast at figuring out the issues we have with our computers. Appreciate the quick response in getting out to our offices, and when issues can be resolved remotely. Thank you for all your help!
Brian is a joy to work with and a great addition to our team !! . He is always positive and supportive. Often he brings in coffee and snacks for us to enjoy. Just an overall genuine good guy and kind heart .
Networking Results has been our trusted IT company for several years. Scott Carpenter recently was able to help us after hours to ensure that we did not have any issues the next day. The entire team at Networking Results have always been quick to get any issue resolved ASAP
It’s been a great experience working with Brett Schoenleben at Networking Results! He goes above and beyond to answer questions and research & implement solutions/fixes to the (timely!) benefit of our team. We’ve even joked that he wears a super hero cape.
I love Iconic IT. Great people, great service!
Very helpful and willing to go the extra mile.
NetRes has been helping us with a crashed computer problem. They responded very quickly to our call. Richard K is awesome! He is the guy who can get things figured out and corrected. When it comes to our server, that is exactly what we are looking for. I would highly recommend his services.
I am extremely satisfied with the quality of service provided by Richard Knoesel. He always fixes our technical issues quickly. I recommend others to ask for him. He has always taken care of our computer needs.
I am extremely pleased with the service not only Networking Results gives us but also with their employee Richard Knoesel. He is very knowledgeable and helps us with any problem we incur. They respond quickly to our needs. Our company could not be more pleased with our service.
This company has always come through for my companys IT needs. Recently, Matthew Bowers saved our bacon after a total system crash left us in a bind. His knowledge and expertise regarding our Windows server platform and back up protocols had us running again quickly.
All of the Techs are very helpful and very good at what they do!!
Net Res has been great to work with. Brett Schoenleben has been a huge support to our staff. He works so diligently to make sure things are up and working properly. So grateful to have such great IT support!
Ive work with Jeff Howard and his team for almost 2 years now. Ive had the opportunity to go to his office and meet his team and have been super impressed with the way they do business. They are committed to doing the right thing and taking care of their clients. I have had nothing but great customer service and good outcomes with these guys.
I have worked with Richard Knoesel for many years. He has always been able to fix our difficult IT issues. I have also had the opportunity to work with Mathew Bowers. These two guys are excellent at what they do. Thanks Guys!
Networking results has been instrumental in keeping my business computer running smooth. Richard Knoesel has patiently and professionally fixed our computer and given us excellent support. Thank you Richard K.
Brett S. is the most attentive and get-it-done worker we have had handle our IT since I have been employed. He is always on top of things and seems to always be in 4 places at once. Dont know what we would do without him! Thank you Brett!
Excellent team of technicians! Networking Results has been our entrusted Computer Support service for many years and can be counted on to professionally resolve networking and pc problems. I have worked with Matthew Bowers on many projects which were successfully managed through completion. Matthew and the other technicians keep me fully informed along the way during all projects and are willing to listen and try ideas that I may present as well, a real team effort. Also, they are fully aware and considerate that a network typically cannot be worked on during normal business hours, and have been very good at working during the evenings and weekends. Good Job Networking Results!
Richard has been helping our company for many years. He is always very nice and respectful and gets the job done quickly and efficiently. I would highly recommend him.
Jorge Santamaria Is the most professional IT pro I’ve ever seen. In the capacity that I am able to see his work on a weekly basis it is always seamless and fluid throughout every project I’ve seen him be involved in.
I thought i had lost everything on my computer. This company saved my life. The tech, Brian, did a fantastic job and I will definitely use this company again if I have any future IT issues.
We used Networking Results for the first time in 2017 for a project, and it will not be the last time we use them! They were there from the planning stages of the project, through every phase of the project, and checked in after to make sure everything was running as planned. Matthew Bowers was our Project Technician and was excellent. We look forward to working with Matthew and Networking Results on future projects!
The sense of community within this organization is wonderful. Brett has provided great phone support to me in the past and is able to clearly explain steps in an easy to understand way.
NetRes has excellent customer service. Ive needed after hours support and they took care of me right away. Richard K is my go to guy at Net Res, he always goes above and beyond to help when I call. Same thing with Scott C and Matthew :)
We really appreciate Brett Schoenleben and this company! He is very efficient in both implementing networking systems and fixing any technical issue that arises. Our team loves working with Brett!
Richard K. is a great guy to work with. I have worked with him for almost 7 years and he is very helpful and knowledgeable. Thanks for being there when we need you!
Great job! Very helpful.
Technicians are always very responsive & professional. I never have to wait long for a response once I submit a ticket.
Scott is very helpful and knowledgeable about all of our computer concerns and issues. Great customer service and friendly attitude. Highly recommended!!
Richard C, Scott, Richard K and Matt have all been great every time that we have interacted. They always get the job done and are professional in doing so. They always have an answer for my questions. A pleasure to work with.
Have used Richard Knoesel many times. He can evaluate any situation and find a result easier and quick than most another, Others have said something is not possible, but Richard K can find a way. (with Fort Worth Heart)
Fast easy and friendly
WE have been using Networking Results for a few years and we always have a positive experience. All the technicians are knowledgeable and friendly. We find Todd to be very knowledgeable and helpful as well as friendly! I hope that we get to see Todd many more times when we need onsite help!Lori
24 hour turn around grEAt job!!!
This is a great company that produces excellent work in a timely manner. Matthew Bowers in particular, has always provided top notch support at all times.
Always have a great experience when working with Networking Results. I have worked with Richard Knoesel, Mathew and Scott and each of them are very knowledgeable. Customer Service is great with a fast turn around.
Anytime i need help i never hesitate to ask for Brian. He always fixes my technical problems within a timely manner. Hes the best! :)
Rolando was always helpful and their when I needed him. I was sad when he left. Brett has been just as good, if not better taking the needs of our organization and owning them. Whether by phone or person, NetRes has always been taken care of my department.
Scott has been very helpful with my pc. Has a great attitude and very nice. He has helped me and my family in so many ways. Very grateful.
NetRes-Networking Solutions is an outstanding IT business, providing prompt & reliable service each time I have been in need of any type of computer help.Richard Knoesel has been the Tech that i have had dealings with most often and is always Pleasant and Efficient with getting things done !Top Notch Business/Top Notch Staff in my book !!
Great service and help with computer issues!
We receive great on-site service from Brian Holcomb! He is very respectful to our time and responsive to our needs. Thanks Brian!
Brett Schoenleben has always been kind and helpful to our team. A few weeks ago he saved my non-functioning laptop after I had failed attempts with Apple Support. He was able to bring it back to functioning properly without losing any of my data. I should have known to call him first!One of the best things about Brett S. is that hes approachable and kind, never condescending. Thats huge when dealing with the humbling task of asking for technical help. Hes also great at explaining the process he took to fix something in order to equip us in the event that we run across a particular problem again. We all like and appreciate Brett in our office!
Richard Knoesel is such a great asset. He takes the time to problem solve and ensure things are done correctly the first time. It’s nice to hear someone that is truly passionate about his profession.
Brian, who works with us at The Hope Center, is the absolute best! Very responsive, thorough and accurate. We hope he is with us forever!
Networking Results is always responsive to our IT needs, and I enjoy working with them very much. I would like to thank Jorge for his extra help with our phone software issues, as well as James, Scott, and Jason for their help in setting up our new computers.
I own a small telecommunications company and have need for competent IT help for my clients on occasion - I have worked with Richard Knoesel for several years now and have received many complements from my customers on the detail and professionalism they experienced with his work - I highly recommend Richard and the entire crew at Net-Res!!
Net Res is a great working company and as well as there great staff members including Richard k hes a hard working talented friendly man.which made me want to come here when i´m having problems with my own computer.
Sean Ferison is an answer to prayer! He is hard working, dedicated, and customer service oriented. I am so grateful he has joined our team!
Networking Results helped us design, purchase and install a new IT platform including: servers, software, phones, and much much more. Congrats Brian. Very good good job! Fanny G. -Monterrey -Mexico