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Mountain State Healing Spring Medspa
78 Brookshire Ln, Beckley, WV 25801, United States
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Mountain State Healing Spring Medspa

Comments
Br
Review №1

I had an appointment today with Hannah at 3:45. I was going to be 7-8 minutes late, so I called to let them know. The girl that answered the phone was very rude and said, “Well Hannah can’t do it because it’s just me and her and we are closing at 4.” I explained what I always had done would be well past 4 and no one had called me to cancel so how exactly would you be closing at 4. I was then put on hold for a long time. We she came back on the line, she said you are late anyway so your appointment has been cancelled. I have been going here for quite some time and am very disappointed by the unprofessionalism I experienced today. I live 50 minutes away. I left early from work and used leave and drove 50 minutes for nothing!!

Me
Review №2

Full range of 1st rate spa treatments with highly professional, yet friendly & competent staff.

Pr
Review №3

Amy does an amazing job with massages. Her passion of this job is obvious and it literally feels as if she has 8 arms. I suffer from migraines and this is a great way to help. The staff is always friendly to me and I return as quickly as I can. Highly recommend!

Ge
Review №4

Wife loves the work they did

Rh
Review №5

I seen Amanda to get microblading done on my eyebrows. She done such an Amazing job. Shes very professional. I cant be any more happier then i am to have these eyebrows. I went in with no eyebrows and xame out with the most beautiful eyebrows anyone can have. Thank you so much Amanda. You are highly recommended.

al
Review №6

I had a poor experience with this medspa. After hours of waiting, I was finally shown to a room. Injection technician and her assistants nearly scared me into not getting the injections I wanted. I chose to move forward, and came back a week later as I had lumps and unevenness in my lips that was very noticeable. On my return, the technician claimed she did not see what I was talking about, and stated she refused to do any more and I could have my old lips back!!! When asking her to fix what was obviously a poor job, she acted put out, and did it - I was now feeling intimidated, asked to pay additional money to fix this, and left!I was so upset about this treatment, I wrote to the manager in detail. NO RESPONSE. This place just wants to take your money, and do not care about their patients experience. AVOID, unless you want to wait hours for shoddy care.

Je
Review №7

They had an answering service and I left name and number after hours the lady was very nice and returned my call the following morning when they opened answering all my questions and more suggestions I really appreciate her kindness and patience with me and professional attitude she was very nice lady have an appointment scheduled cant wait thanks

C
Review №8

Do not get your eyebrows done there for the love of god! Both times and worse now the second time she has ruined my face. Always excuses of how it’ll look awful for the first few weeks but still nothing can cover these angry bird looking scuffed up eyebrows!

Da
Review №9

Been going for years. Always top quality

Lo
Review №10

Very pleased with the procedure. Have to return for follow up. Employee services were great!! Very calming.

Ja
Review №11

Today my daughter and I went to the spa to have a facial, mud wrap, and massage. While the experience of every one of those was wonderful there were a couple of things I would change if I were the owner. 1. After the facial I was sent to the waiting room while another room became available for my second treatment. I think it would have been better to be put in a separate room with maybe some soothing music or a video of the ocean or something. Not in with new arrivals. 2. The shower that I had to take in between the cleanser and mud was COLD. My daughter also stated she had a cold shower. I will go back, and I will recommend this place to others because the women working there were again wonderful.

Pa
Review №12

Beautiful landscape and peaceful feeling, staff is also very nice and helpful

Do
Review №13

Great message

Je
Review №14

E33

Information
12 Photos
14 Comments
4.2 Rating
  • Address:78 Brookshire Ln, Beckley, WV 25801, United States
  • Site:http://cosmeticsurgerywv.com/
  • Phone:+1 304-255-0330
Categories
  • Electrolysis hair removal service
  • Medical spa
  • Facial spa
  • Laser hair removal service
  • Massage therapist
  • Plastic surgeon
  • Plastic surgery clinic
  • Skin care clinic
  • Surgeon
  • Tattoo removal service
Working hours
  • Monday:Closed
  • Tuesday:9am–4pm
  • Wednesday:9am–7pm
  • Thursday:9am–5pm
  • Friday:9am–7pm
  • Saturday:9am–5pm
  • Sunday:10am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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