I am so happy I found Smith & Bevill and highly recommend this gem of a jewelry boutique to anyone in the market for gorgeous, quality pieces and genuinely helpful, warm customer service. Angela helped me find the perfect vintage gold wedding band for my fiancé IN A PINCH. I called beforehand, explained to Angela what I was looking for (and my time constraints) and without prompting she had gone out of her way to prepare/curate a beautiful selection of bands fitting my description and had them ready to view/try on upon my arrival...all within a half hour, no less?! Needless to say, the process was beyond efficient, the selection vast and impressive, price points fair & reasonable and Angela is freakin rad, knowledgeable and an absolute joy to work with. THANK YOU S&B; we will be back :)
Gina at Smith and Bevill is awesome! She help me design my new replacement wedding ring perfectly. She listened to what I wanted and helped me achieve my vision which was not traditional. While working together during COVID restrictions in the store was awkward, we made it work. Each time we met, I did not feel rushed or pressured. Gina’s ideas and suggestions were extremely helpful. I felt like we had a partnership in this process. The quality of my ring is outstanding - the workmanship is truly amazing. My beautiful ring is a fitting symbol for 43 wonderful years with my very special husband! Thank you, Gina!
I visited Smith and Bevill Jewelers to have my wedding set sized and appraised. They were immediately available to assist me at their walk-up service entrance (appointments may be necessary in the main gallery) and spent a long time discussing the job and ensuring the fit would be perfect. It WAS perfect, and the appraisal was very well done. You can tell when someone is genuinely invested in good customer service and a job well done and they certainly were. And I love that it’s a local family owned business. I definitely plan on giving them my business in the future.
I have purchased many watches around the Portland area, but this was the first buying experience from Smith & Bevill. I had a great experience and they helped me get the watch I wanted in the exact configuration I wanted. It was nice to buy a piece from a business that is clearly knowledgeable and passionate about the inventory they sell, just as collectors are! Thanks for the great timepiece!
I have purchased several pieces of custom jewelry from Smith and Bevill. They worked with me on matching unique pendant designs and ring designs to go with the gemstones I chose. These were gifts and the recipient was beyond happy with the jewelry. I am a happy customer too!
Great experience!!They do all the work in house, so no worries about losing items.Angela was most helpful in assisting me in adding a new diamond to an existing ring. I appreciated her willingness to listen to my idea. She had a great suggestion to make my vision into reality.The work was done quickly and at a fair price!I have a beautiful ring that I will enjoy and treasure!!!Smith and Bevill offers high quality work and family owned. Very happy!
Had a wonderful experience picking out a new watch, will head back for an upgrade:)
I had a wonderful experience buying a watch from Smith & Bevill from start to finish. Angela was so helpful on the phone as I started my search and helped me find just the right one. When I went to pick up they were thoughtful and so friendly and made me feel confident in my purchase and the guarantees behind it. Thank you for helping me find a special gift!
Beautiful things are worth waiting for! My husband & I will celebrate our 25th anniversary soon and wanted custom bands to fit my existing wedding ring. From start to finish, over the 8 weeks required to complete the work, Angela Bevill was a joy to work with! When she presented the finished rings, I was speechless. They are stunning! We would work with Smith & Bevill again with no hesitation.
Too difficult to do business through a plexi-glass of this magnitude. Communication was lost and quality was sacrificed. Was also told that they were unable to size my ring properly, only to find out from another custom jeweler, that is most certainly could be done, without purchasing an entire new setting. It was a great ride, 27+ years, but it was clearly time to move on. We no longer feel like a valued customer.
Outstanding 5 Star Experience! Had them service and refurbish my treasured Omega watch, it came back in fantastic condition. Gina was so personable and communicative…recommend them most highly!
I took 5 pieces into Smith and Bevill Jewelers to get apprised and one ring to get resized. They estimated 7-10 days and everything was done in 4 days. Their goldsmith and appraiser aren’t there everyday, so I was super surprised when everything was done so quickly. The ring resize is perfect. The appraisals are very detailed and just what is needed for home owners insurance. Sisters Angela and Gina are amazing. Thank you, so much!
Excellent service all around! I worked with Angela and she was so informative and a delight to work with. She went above and beyond to make the experience personal and perfect!
Everything from purchasing my fiancé’s watch over the phone to pick up went very smoothly. Gina was responsive via text and phone throughout, and we really enjoyed coming in and meeting her family as we got to get to know them a bit and they were also very knowledgeable about the watch. This was one of our highlights of making the trip to Portland. Highly recommend!
Really enjoyed my experience with Smith & Bevill Jewelers. Bill and Gina Bevill are very friendly and helpful. I purchased an Omega watch from them via phone, and their service and assistance were exceptional. A great experience and a wonderful piece of Jewelry!
My family has been working with Smith and Bevill for years. Recently I lost one of my diamond earrings and Angela did an amazing job of matching the diamond and finding a new setting. They are always one of the first places I think of when I’m in the market for any type of jewelry. Thank you!
Absolutely outstanding customer service, selection, and quality overall.Gina has a wonderful eye for detail and is very good at finding what you are looking for. She was very professional and was extremely nice to work with.Cannot express my gratitude enough, the ring was quite literally perfect.Thank you so much!!10/10
My wife loves her new Seamaster watch and Angela was a pleasure to work with.Dave M
We had our antique ring restored and it came back better than we could have imagined. Their jeweler paid incredible attention to detail. Super knowledgeable staff. Angela gave us excellent customer service from start to finish!
I have a lovely ring, a family heirloom, that needed to be sized. Not only did Smith and Bevill impressively transition the ring band, they took the time to fully understand the piece, match the new gold, and were very timely about it.Thank you!
I have an antique engagement ring and don’t trust many people to work on it. Smith & Bevill has been nothing short of trustworthy, fast, professional, and great to work with any time I need something. Highly recommend!
After calling no less then 10 omega dealer I found Angela she was very professional and friendly not pushy at all answer all my questions and processes my order and deliver my watch very next day.
Smith & Bevill provided us with great custom design work and outstanding customer service. They redesigned my wedding set and the result was amazing! I love it! They also resized an anniversary ring and Claddagh ring. I highly recommend them for all your jewelry needs- from appraisals, custom designs and fine jewelry, Smith & Bevill is truly exceptional.
Made my first luxury watch buying experience exceptional. Couldn’t be happier with the purchase and service I received. I worked directly with Mr. Bevill, and his demeanor has ensured I will return for future jewelry purchases for years to come.
Love, Love, Loved working with Gina!!! It was like working with an old friend who won’t BS you and she clearly has an exceptional understanding of the business! She made some very hard decisions very easy as she guided me through each piece, which was such a relief and made it so much fun! Oh and listen to her because she was right about every recommendation! She treated my project like it was personally her own purchase! She went above and beyond to make sure the manufacturer got the job right and fixed one of their mistakes. My purchase is beyond gorgeous, far better than pictured and we completed this all long distance!!! I was so lucky to have been guided to Smith and Bevill they made some beautiful magic happen! Absolutely will go to them for future purchases and so should you! ❤️❤️❤️❤️❤️
Very much appreciated how well Angela and the other staff members took care of me. Great service and very friendly. Highly recommended.
Ive been in twice now shopping for the perfect watch, and both times Ive been treated with respect and given great advice and guidance. I look forward to my next trip when I actually buy the watch. I cant recommend them enough
Fantastic experience! They helped me find a ring setting for a stone. The staff was very helpful and considerate of style and price. They were knowledgeable about a variety of options and took the time to show me everything. In the end I got exactly what I wanted.
Smith&Bevill-Angela in particular- are the most professional and customer service jewelers that I have had the pleasure buying from . I rarely post reviews but feel compelled to do so after purchasing my new Omega watch . S&B exudes integrity, knowledge, and go out of their way to help make the experience a pleasure .Im a customer for life ! You will be too if you buy from them . You wont be disappointed!Thank you, Angela !
Amazing work done on my great, great grandmothers ring. So excited to finally be able to wear it again. Angela was a joy to work with. Took less than 2 weeks for a resize and full restoration.
Making my appointment over the phone was very pleasant, and they had next day availability. Great! I’ve been meaning to get my wedding bands resized for years. Morning of, I was running late. Shoot. I made a call and said I’m so sorry, running 15 minutes late. My maps say I’ll be there right at 11:45. No problem at all they say. There are 2 coming in for watch resizing and they’ll just prioritize those clients since their appointments began at the same time mine was supposed to. Great. Once I got to the door, I called them and let them know I’m here. They mentioned the fact that I’m late and that I’ll need to go to the back door in about 10 minutes. Alright, yes we knew I’d be late and you confirmed this still works. No need to say it again. I hang in my car for 10 minutes (no problems with this at all, it comes with the territory of being late) and find my way to the back of the building. Once I get to the door I realize I’m not going to be seen indoors. It’s so cold. I call the number again and she lets me know she’s coming. Opens the plexi glass slot and asks what size ring I need. Well I don’t know, that’s why I am here. She offers the sizer and I find that I need an 8. I’m feeling more and more uneasy that I’m not going to be invited in, and expected to just hand my valuables over with nothing signed, all based on “trust” I must have with strangers who have me at their back door. I hesitated handing my rings to her but she said her daughter needed to see them so she could give an estimate (it makes sense, but I’m outside, cold and feeling increasingly undervalued as a potential customer. Why can’t I sit inside? Others are inside.) so what’s the deal? Is it only because I was late that they needed to fit me in with backdoor treatment? Or is this how the high rollers are treated too? I wish this was communicated on the phone. “Sorry, we are not able to accommodate indoor appointments” or “yes we can still squeeze you in but we’ll have to see you in the back” give me some realistic expectations please. I would have brought a better jacket. After a minute I was met with a small dog under one arm, my rings in an acrylic tray on the other and the apologetic employee (who seemed nice but very overwhelmed) saying sorry we’re so busy today. It just didn’t matter at that point, whatever quote I was getting I was going to take my business elsewhere. Maybe you could read this and think hey Amy’s in the wrong for being late. And I totally see that. I should have been on time. Did that color the rest of it? I am not sure. No matter what, I don’t understand the backdoor service and lack of communication, which I made sure to offer on my part. So for that, I am moving on. 3 stars (instead of less) for excellent phone service yesterday and this morning. That sounded like the same person, and she was very sweet.
What an incredible overall experience my wife and I had at Smith & Bevill in Beaverton, OR! I have had my eyes on purchasing an Omega watch for quite some time now, and eventually decided on a Speedmaster FOIS (First Omega In Space) model - not necessarily an easy watch to find. We decided to make some calls around to certified Omega retailers, but it only took one call to Smith & Bevill to know this is where we wanted to make our purchase. Angela was extremely helpful on the phone and through text messages, and we were able to schedule a private appointment the following weekend for 1 hour to meet and look at watches. She confirmed for us right away that the FOIS model was in the shop.When we got there, the setup was unique. Due to COVID-19, the majority of the store was closed to the public and they set up a comfortable section of storefront behind a large glass window with a few cases of jewelry and watches specially curated based on what we might be interested in looking at. Overall, the set up was great in that we were able to view exactly what we needed, discuss with Angela without any difficulty, and keep a safe social distance from each other to feel comfortable (no contact shopping). The Omega Speedmaster FOIS was front and center, and Angela displayed a few other options for me to look at also which was very nice (other Speedmasters, Seamasters, etc.). We talked about the watch for some time, and it was clear Angela was very knowledgeable about the watch (history, components, and care of the watch) and answered all my questions. I was able to try on the watch and it was a perfect fit. I did not feel pressured to buy or undervalued in any way (my wife and I are admittedly on the younger side - we look like babies haha) but everyone at Smith and Bevill was extremely professional and friendly.The purchasing process was so quick and efficient, and while Angela was getting everything set up her Father showed us some of his Speedy collection which was AMAZING. So much fun to see a watch connoisseurs collection and have him talk about the history of the watches.Overall, everything was so smooth and far exceeded my expectations. My wife and I will absolutely be returning in the future for any jewelry or Omega watch needs, and we would highly recommend Smith & Bevill Jewelers to anyone we know. Thank you Angela and family for a fantastic experience!!-Sam and Cam
I recently took in two rings that hold sentimental value to get cleaned and resized. One of the pieces needed some extra TLC. What they did to these rings went over and beyond my expectations. When I look at them I remember the happiness they brought to my mom. Thank you from the bottom of my heart; I didn’t realize how much this was going to mean to me. Everyone at Smith & Bevill are amazing!
Big thank you to the staff at Smith and Bevill! I was able to buy my dream watch for an affordable, no-hassle price! Their store was well equipped to observe social distancing laws, as well having a professional, knowledgeable, and respectful staff. Thank you so much for the Speedmaster!
In this hard time of keeping safe distances, i want to give a giant hug to Smith & Bevill Jewelers for being open to a walk-in like me because I lost an earring (taking off my mask). They listened and heard what I wanted and it was a very efficient, successful, affordable transaction replacing that earring i had had for 25 years! Its beautiful! And matches! Im so happy! Thank you!
I needed some jewelry appraised that I recently inherited so I could add to my insurance policy. I wanted to find a family owned jewelry store that was local and that had been in business for years. From the moment I called and spoke with Gina, to dropping off my jewelry and picking it up was an amazing experience. The price to have my jewelry appraised was also fair. I would highly recommend Smith and Bevill for your appraisal needs.
The service here is very good. Friendly and have adapted to the COVID issues quite well. Helped me with a wedding band insurance claim quickly and then worked with me to replace it. Recommend them for your jewelry needs.
When my husband and I celebrated our 30th wedding anniversary this July, Gina Bevill at Smith and Bevill was amazing. She listened to our thoughts on a new ring and put together a wonderful assortment of rings to choose from. The decision was tough because the selection was so fantastic. I am beyond delighted with my new ring and have received so many compliments in the week I have had it. Smith and Bevill is a top notch, class act place to shop for beautiful pieces of jewelry. I can not wait to visit again for our next item.
I can’t recommend Smith and Bevill Jewelers enough! I had 2 rings that were in desperate need of fixing, both with broken and worn prongs. Bill Bevill is amazing, he fixed them both and they not only look amazing, but are both now stronger and safer, no worries about loosing a diamond now! My husband and I have been customers of Smith and Bevill for over 30 years, we trust them and wouldn’t do business anywhere else! Thank you Bill and everyone at Smith snd Bevill Jewelers!
I needed repair done on my wedding ring and Angela helped every step of the way. She made the process easy and the end result exceeded my expectations. I’m very happy with my experience at Smith & Bevill! ☺️
Thank you so much to Smith and Bevill for helping us find our wedding rings!They have fantastic customer service and a wonderful selection. They are really nice, knowledgeable, and really took the time to listen to us and answer any questions. Thank you!
This store is amazing. They carry very hard to find, one-of-a-kind jewelry pieces by famous designers. Their prices are very reasonable. If you are in the area, this store shouldnt be missed. Or, if you are out-of-the-area, be sure to visit their website. Thats how I found them and Im very glad I did.
During this crazy pandemic I never thought I was going to be able to find a jeweler that could make my own custom engagement ring using diamonds passed down to me from my grandma and parents. Then I found Smith and Bevill Jewelers. They were able to help me find the best style and best price available, all while maintaining safe practices. Gina, one of the owners daughters and the one I spoke with the most, was so responsive and easy to converse with. She researched styles based on the preferences I provided, found the perfect setting and ring, and was even able to use the diamonds I had passed down to me. They have helped me to create a piece that means so much to me. I would totally recommend checking this place out! They are a lovely family owned business and have that touch only family-run businesses do.
I highly recommend Smith & Bevill for all your jewelry needs. Angela and family provide excellent customer service! They will bend over backwards to make your vision a reality. My husband and I are thrilled with our custom bracelet and we appreciated the patience and willingness to explain/educate on all facets of diamonds. Huge in store inventory and if they don’t have it they will rush order it! Thank you Angela/Bill for making us feel apart of your family!
We have been fortunate to have Smith & Bevill jewelers in Beaverton for many years now. The quality of their jewelry is top notch and their expertise and knowledge is unsurpassed! We have had the pleasure of working with Mr. & Mrs. Bevill, as well as their daughters, Gina and Angela. They are warm and welcoming and it is always an enjoyable experience to work with each and every one of them! They recently repaired two rings for me and I am very happy with the results! Their goldsmith is very experienced and highly skilled, his work is so beautiful! The staff are happy to help, whether it be a free ring cleaning or simply answering questions while you admire the jewelry in their beautiful display cases! They have a large inventory of exquisite items, so give yourself plenty of time to admire them all!! I highly recommend Smith & Bevill Jewelers for any and all your jewelry needs!!
I had an excellent experience at Smith & Bevill Jewlers. Everyone there was welcoming, genuine, knowledgeable in answering my questions and MORE than helpful, including going above and beyond to fix some “jewelry dilemmas” I had. I made a purchase of a lifetime and Smith & Bevill gave me no doubt that no where else was worthy of my purchase. If I ever make another jewelry purchase I will definitely return. I especially like that this jeweler is locally owned and family operated. What a night a day difference from the experience and quality of chain jewelers.
What an unexpectedly delightful experience buying a watch! Angela helped educate me and my husband not only about the brand but the stories behind the history and craftsmanship of the models. It was such a treat to work with someone who is so passionate about what she does. :) Thank you! We will definitely be back!
My dear huband of 25 years bought me a new ring for our anniversary from Smith & Bevill. I have to say we had the best retail experience ever! The store is quite charming with an amazing selection of jewelry. What I found so unique was the inclusion of very well curated vintage pieces mixed among the moderns. I work with my hands and had very specific criteria for a ring. Angela was fantastic; she listened to all my needs and showed us just what I needed/wanted. We picked my rings up the other day and I could not be more thrilled, they are PERFECT in every way.Clearly a store that is more like a gallery of craftsman/artisans, run by an extended family in a culture of customer experience.
Incredible customer service, I have come into this store several times just to look at the watches. Each time the staff have been so friendly and willing to answer all questions. I finally decided to buy a watch and the experience was so pleasant and they truly seem to love what they do! Angela was so nice and walked me through everything and I never felt pushed to buy. I will definitely be a repeat customer! Thanks for the awesome watch!
My husband and I purchased our wedding rings from Smith & Bevill Jewelers a little over 15 years ago. We were impressed by the quality of their jewelry and the personal attention we received. So naturally, after an unfortunate mishap with my ring, we contacted them to set up a consultation about our options for repairing, redesigning, or replacing the ring. When we arrived at the store, we received the same friendly welcome we had experienced years ago. Angela spent time getting to know a little bit about us and our lifestyle. She gave us time to look around and discuss all our options. When we decided that replacing the ring would be the best solution for us, she quickly tuned into my style preferences and came up with several wonderful options including a gorgeous antique ring that is truly perfect for me!
Gina assisted me at my first visit today. She was very helpful over the phone and provided expert curbside service and assistance to quickly take care of my needs and help me purchase a new piece of jewelry that exactly fit what I was looking for.
Angela and her family were wonderfully informative and helpful while guiding us through the process of buying our wedding rings. Their prices are fair, and the quality is impeccable!
I cant say enough good about my experience. Truly a family business that makes you feel like family. Angela assisted me, and was beyond genuine, kind, and thorough, making sure I understood my options, and answering all my questions. Her knowledge of Omega rivaled or surpassed anyone Ive spoken with in NY or LA. I look forward to my future purchases at Smith & Bevill.
Smith & Bevill offers absolutely amazing service!!! I was truly impressed with the level of knowledge and wide selection of options. Angela was absolutely wonderful to work with and extremely attentive to our needs and questions. I would absolutely make future jewelry purchases from them!!!
10/10 would recommend! I have lost some weight and needed a ring guard as a temporary solution until I finish my weight loss journey. They deep cleaned, tightened up the prongs, and applied the ring guard so quickly! I brought it in on Saturday, and they called me Monday afternoon to tell me it was done! Friendly staff, amazing selection, and personalized customer service! I will be coming back to have my ring sized!
Absolutely stellar customer service. Initially came in with my girlfriend to look at a couple timepieces, Angela was very patient with us even though we flagrantly didnt notice the BIG SIGN IN THE WINDOW saying it was by appointment. Store is set up in a really creative and amazing way to help deal with the spread of Covid-19, and Im just super impressed and pleased as hell that they care this much about not just our safety, but their own safety. Far too many businesses are brushing it off like its no big deal, and its refreshing to see someone not do this.I was quite obviously not someone of high end means, as I was looking at the cheapest Omegas in the catalog, essentially. Took absolutely every question I had to heart, was very involved in everything involving the brand and was able to answer everything, and didnt fall prey to the old timey lets talk only to the man BS I see at a lot of other luxury goods stores. My girlfriend received just as much attention as I did, and was made to feel just as welcome to ask questions, even though I was the one looking for a watch.By the following day I had set up an appointment, and the day after that I had my Seamaster, a watch I have pined after for 2 decades. Now, not only do I have a timepiece which will last the rest of my life, but I have a great story and experience to go with it. Now if only it showed my armor and health when I pressed the He release valve!Thank you so much to the folks at Smith & Bevill. Buying local is the way to go.
This store was amazing, they were extremely attentive to me and my needs and helped me find exactly what I was looking for in my price range. I never once felt like I was getting up sold or convinced I needed something that I didnt ask for. This will be my go to spot from now on!
A friend recommended Smith & Bevill Jewelers to me saying she always leaves feeling well taken care of. Last weekend we had our own experience shopping for an engagement ring. The staff is very knowledgeable, warm and welcoming throughout the visit. I ended up with a beautiful ring and was well taken care of during our visit. I will definitely be going back and recommending to others.
My family went in to find such a welcoming place. Surrounded by beautiful pieces and a sincere, loving family who knows there stuff! Truly, I would not go anywhere else! If your looking for great design and a family who is knowable and caring, this is the place for you!
When I was shopping for a ring for my amazing wife I went to many different places but nothing compared to my experience here at Smith & Bevill Jewelers! I say this because the customer service was exceptional and I could tell that the staff actually really cared for me and what I was looking for. I was never pressured into buying anything from them and not once did I feel that they wanted me to go over the budget I had for this very special purchase. Even today when I go in to drop the ring off for a cleaning they always remember my name and I get a smile on my face before I even walk through the doors because it’s such a great environment. I have come to the conclusion that this will be the only place that my wife and I will purchase from. If you are looking for beautiful jewelry & a very special experience this is the place for you!!!
Gina and all staff who helped us were awesome! I felt like we were in good hands. Smith and Bevil repaired my wedding set after my solitaire fell out. It looks good as new! Customer service was fabulous from my first call to Gina. We were also happy to get a professional appraisal, and get my ring properly insured.
I wanted to take a moment to tell everyone of the great experience I had at Smith & Bevill. I had previously done a lot of research on a watch I was interested in on my own. But I still gained so much more information over the course of two days with three very knowledgeable and friendly employees. Please keep them in mind if you’re looking to shop locally with friendly and knowledgeable people.
I purchased a Karl Lagerfeld engagement ring for my fiancé pre covid at a different store. Neither my fiancé or myself knew at the time the rings would stop being sold at the store we bought her engagement ring at.After searching and searching it felt as if we’d never find her matching wedding band because so many stores had stop carrying this designers rings.We ended up stumbling upon Smith&Bevill Jewelers where I got the opportunity to talk with Angela over the phone. When I tell you she is a godsend. Angela went above and beyond my expectations. She was patient, answered my same questions over and over again without ever getting frustrated. She would accommodate my schedule and even sometimes answer questions in the evening. By the way did I mention we are out of state so the entire process was made over phone calls and text. We couldn’t have been anymore lucky to have Angela help us out. They have a customer for life.
Angela was a pleasure to work with. I had only a few key things I was looking for in an engagement ring and she patiently went through lots of options. The ring is amazing in quality and value. The service at Smith & Bevill is outstanding.
Very professional and friendly family business. Angela helped me a lot with a special order and even though I really didnt give them enough time, went the extra mile to make it ready for the occasion. Absolutely would look forward to doing business with them again, and highly recommend.
I recently went here to have my wedding ring fixed. I wasnt sure what the process was going to look like but from the moment I walked in the door I was greeted with a warm welcome and treated so kindly. Angie was extremely knowledgeable and offered several options for how best to go about fixing my ring. You could tell you were in good hands from the first conversation. In the end my ring was fixed beyond expectations and the process getting there was easy and hassle free. I would strongly suggest this business for any of your Jewelry needs and I will be going back again. Ive already recommended to a few as well!
Angela was awesome to work with. We sat down and she listened to what I was looking for. She knew that I wanted something special, unique and significant. The rendering was spot on and truly something nobody else has! I just got the ring today and it’s even better than I expected! I trust their expertise and quality! This is a true family owned business and I am happy to call them my jeweler!
I had Smith & Bevill make a custom engagement ring for my fiancée using family stones and they did an amazing job. I live out of state and they worked with us throughout the process to ensure that we were able to get exactly what we needed. I will happily use them again in the future!
I have been using Smith and Bevill for over 20 years. Got diamond earrings, diamond necklace and my wedding ring plus an anniversary ring. They have the best jewelry and very high quality. I only wear certain pieces of jewelry and they are the ones from Smith and Bevill. I have always been totally satisfied and continue to be a loyal customer.
I needed to have an appraisal done for jewelry for insurance. This was by far the best way to go! They do it in house every other week and it was so painless. They had my jewelry less than 24 hours, were knowledgeable and gave me lots of info when I asked. Highly recommend!
Bill and his family made my fiancé and I feel very comfortable and also well informed while we started our search for the perfect rings. We both came in not knowing a lot about looking for engagement rings and what the grading system really meant. Bill took his time with us and gave us a lot of different looks and explained the differences. He invested his time in us and made sure we knew what we wanted. Jump forward a few weeks, my now fiancé and I came in with my grandmothers engagement ring and Bill was right there ready to help us make it perfect. We couldn’t be more happy with our experience and how both my rings and my fiancé’s ring have turned out. Their communication throughout the COVID-19 craziness was fantastic and we can’t begin to thank them enough.
Angela was wonderful to work with. She helped me find the right setting for some diamonds I wanted to turn into earrings and created the most beautiful necklace that I will wear everyday. Best part was the items were appraised in house and getting them insured was simple and easy. I would recommend Smith & Bevill to anyone needing to purchase jewelry or have custom items created using older pieces.
Our experience was wonderful. Angela was awesome and did her best to get us the ring we wanted and could special order it the way we liked. She worked with our schedule. We went to other jewlers in town but none of them were made us feel like real people. I will sent all my friends and family to smith and Bevill. We give them 11 stars. God job guys!
I have been to Smith & Bevill several times to have rings resized. Their service is great! They are knowledgeable and friendly. I love that they are a family run local business. They have a beautiful selection of jewelry, including vintage pieces. I will definitely continue going here for my jewelry service needs.
Incredible service! With so many places in Portland, and online to purchase jewelry or watches, what makes a business stand out? In a word: People. The family team at Smith & Bevil are simply amazing; they will indeed treat you as their own family; it was a wonderful experience. Inventory and pricing is spot on. Shopping here is the epitome of Best-In-Class - bravo! Highly recommend and will return.
I trust Smith and Bevil with everything! They’ve worked on an heirloom piece to make sure the band stays strong and the diamond prongs are doing their job. Most recently, they adjusted a one-of-a-kind artsy ring by welding in a silver piece to the inside of the band in order to make it fit better. We had a great conversation about options in order to minimize the risk of damaging the piece...and it turned out perfectly! They’re knowledgeable and personable, and I’ve always been pleasantly surprised by how fast things get done.
Went to pickup my first Omega and got what you would hope from an authorized dealer - a great selection to choose from and a very knowledgeable team willing to assist you along the way. Angela was very helpful! Highly recommend.
Smith & Bevill, hands down, is the best jeweler I have ever worked with. Emphasis on “with!” When you go there, you are treated like family. This family business helps guide you if you are not certain what you want, presents you with options, and really works to make sure you leave with exactly the right piece for the occasion.15 years ago, for my 30th anniversary, I walked in to the store, showed them a picture in a book and asked “can you make this into a pendant?” They didn’t even blink - in fact, they were excited by the challenge and created a keepsake piece that will stay in my family forever. Just today I walked in and told them I’ d been bad and had nothing for our 35th anniversary. That was two hours ago and I’m now holding the perfect gift for my wife...The folks here truly care and expertly consult with their clients. They also source some of the most incredible and unique pieces of jewelry from around the world. I could not recommend them more and encourage anyone looking for anything special to just walk in and see for yourself.
Angela was fantastic! We stopped in and only had about 10 minutes to look at engagement rings, and within just a few minutes of asking questions Angela knew exactly what I wanted. The ring is unique and absolutely stunning!!! I love that this is a family owned business and they obviously care about the quality of care to their customers, in addition to providing high quality jewelry❤️
Angela is amazing! I am a return customer and always feel like The Smith and Bevill team truly care about my needs as a customer! If you are looking for a great experience... you will find it here!
My fiance and I purchased our wedding rings here and had a great experience. They have unique and beautiful designs not found at other big box jewelers. Gina and Angie were patient and knowledgeable. We loved supporting a local family owned business.
I just had a pendant made that incorporated gems from my mothers wedding ring and from the state I grew up in. Angela helped me design it and I was beyond tickled when it arrived as it was more beautiful than I imaged! This is the 3 rd piece of jewelry that they have helped me design in the last 18 yrs! They have one of a kind gems and the artisans that they use are top notch so your jewelry is masterfully done. Its family run and owned and they often tell the story of the stone of where it came from as they have working relationships with the mines or the artisan. They hands down beat any box store and I highly recommend Smith and Bevill for your jewelry needs!
Warm, knowledgeable & welcoming. As a female consumer, I was not treated very well in some other jewelers. I felt extremely comfortable and respected here. I highly recommended shopping here!
I am elated with my experience here. I love that its family owned--they are dedicated to giving you a personalized experience and helping you find exactly what youre looking for within your budget and taste. Me and my fiance came in half an hour before close to pick out my engagement ring (shame on us, I know), and Angela was patient and enthusiastic the whole time. She brought out an array of beautiful rings that all spoke to me. When I was still on the fence, she brought out my dream ring I never knew I wanted. She was even kind enough to take a video of my fiance putting the ring on my finger. I left with my face hurting from smiling and some jewelry cleaner and insurance options to protect our investment. I couldnt be happier with my experience and decision, and well definitely be back for wedding rings!
I was just treated so rudely on the telephone by an employee of this store. I will never give this store my business under any circumstances. I was calling to inquire about Omega service without a warranty card, and the employee became extremely combative and short with me. Evasive on straightforward questions, and ultimately hanging up without saying goodbye. Ive never been treated this way or spoken to in this manner by a high end jewelry store. Utterly shocked.
I found the perfect ring at Smith & Bevill. Everyone at the store was very helpful and made it a great experience. My fiance loves the ring and has received a number of compliments about how unique it is. I had been to a number of ring stores in the area but Smith & Bevill is the best.
We have been going to Smith and Beville for years and have never been disappointed! Great service and they always take care of us. I highly recommend them!
Awesome experience. Angela is easy to work with and very helpful and patient. Excellent selection.
Smith and Bevill in Beaverton were very friendly, understanding, and found the perfect wedding band for my fiancé. They listened to his needs and were able to custom make his ring. The whole family is very friendly and are willing to go out there are way to provide great customer service!
Came here when I first was looking engagement rings to learn a few things about diamonds. I felt like prices were pretty high, but the service was great. I came in and let them know I was just getting started and they were happy to teach me a few things about jewelry and diamonds. They also were great salesmen, so if you know what you want, stick to your guns.
I worked with Angela to update a ring with a new gemstone. Angela was helpful, sincere, and shared options with me to create a new look for my ring. The entire family of jewelers are very genuine and easy to work with. I would definitely recommend them!
I went in because the link on my fiances necklace was broken. Before my visit, I didnt know that the necklaces were designed to break at a specific link so as not to sacrifice the whole necklace. The lady who helped me was super friendly and eager to teach me this tidbit and repaired the necklace free of charge. I will definitely be coming here for future purchases.
Gina was so helpful, it feels wonderful to have a jeweler that I trust and has such wonderful customer service! Thank you! We will absolutely be back.
I first came to S&B to buy a Speedmaster, and keep coming because the staff is wonderful to talk to. The salesperson was extremely knowledgeable of watches, and was able to answer all of my questions.The second time I stopped by, I needed a black pearl necklace in 2 days. They helped me choose the pearl, chain, and setting for the pearl. They geeked out with me on the different pearls they had in stock, which was very fun. I love when people obviously love what they do, and are passionate about sharing that with me.I was then shown the owners private collection of timepieces, as well as their vintage inventory. It was probably the most enjoyable shopping experience Ive ever had. Ill be coming back for sure!
I took my Omega watch to this place to be repaired, after another jeweler had severely damaged it during a simple battery replacement (they literally used a hammer on it). Not only was everyone I dealt with courteous and friendly, they also got my watch repaired and looking like new (yay!) within the time frame and budget promised. I dont know why I didnt think of these guys in the first place and instead opted for one of those mall jewelers, but I wont be making that mistake again. Smith and Bevill is one of those hard-to-find family-owned business that provides the kind of customer service some of us remember, but few of us are able to find anymore. Ive definitely found my new jeweler. Highly recommended.
I went in for an anniversary ring to coordinate with my wedding set and they had the perfect ring. Most importantly, wonderful customer service, friendly, warm and knowledgeable!
The service was amazing. They really love their gems here. I docked one star because the prices were so so high!
What can be said about smith and bevill that hasnt already been said in the reviews below... not much but ill reiterate: this is a beautiful store and flawless jewel of Beaverton.