I came in with a couple dry cleaning items and a professional dress I had ruined because something blue got in the wash with it. I do not know what sort of witch craft went on at Long Cleaners, but the light pink dress was returned to me better than the day I bought it! 😀
Have been going to this dry cleaner for some time. I have had only one issue which was resolved quickly and very fairly. Dry cleaning is done well, service is always great and very professional. Quick turn around time too which I greatly appreciate. Thank-you!
The staff was great and as a new customer, they explained their program to me. They did a great job on my dry cleaning, quick turn around, and the prices are great. Discount for military and retirees and also a discount for 5 or more items. The new customer packet comes with a $10 off coupon. Great local business and great prices!
Great locally owned dry cleaning business. Always very helpful, and goods are always ready well before the estimates they give me. They said wed be ready by 5pm the day after drop off, but I got a text at 11am saying we were all ready to go. We normally use their service to clean my kids ROTC uniform, and it always comes back looking super sharp and well-pressed.If youre in the area, and want quality dry cleaning services, this is the place for you, no doubts about it.
Great service! We had a sweater cleaned that had coffee and tobacco stains. Came out like new and in less than 24 hours. Love the option to receive a text when item is ready. Even gave us a new customer packet with coupon for next time. Courteous, great work.
I had to get my sons ROTC uniform dry cleaned the same day. They were able to get it done for me without any problems. Excellent service. I will be going there for all my dry cleaning needs.
I took a king comforter set for cleaning. They were very reasonably priced, & with a quick turnaround. They even put the set in a zip up bag like it came in.The staff was very friendly too. I will definitely recommend them to others & will use their services in the future.
We just moved to to Beavercreek and I was looking for a place to take my comforter. I saw the really good reviews online for this place that’s why I asked my husband to take my comforter there. We we’re able to pick up the comforter faster then expected. However, I found a lot of furr hair on it . I called and they asked me to bring the comforter back which was nice BUT when it was time to pick it up again still more furr hair. I appreciate them putting it in a nice bag and giving me free microfiber rug but the furr hair is really frustrating. I waisted my $25 😭
I took in a couple of dresses to be dry cleaned. They were done in less than a day and I received a text message to let me know they were ready. The dresses look great. Service was friendly and professional. Thanks!
I dropped off me and my girlfriends suits we wore to a funeral and a pea coat. They happened to be closed and had this lovely drop off box outside, you just had to leave your contact information.First issue. We were never notified and I felt a week was a good enough time to check on our items. When I walked in they were very friendly and super nice about it and told us the system didn’t contact us and they didn’t know why. And happened to get our clothing to me right as they were closing which was very nice.Second issue. I hadn’t checked that I never received my pea coat as I was leaving because I didn’t want to cause them a delay. I figured it was an error and called back up there the next day and was told they had given us everything on my ticket. Confused and a little worried, I explained that I had not received my coat and would come in at a later date.Third issue and final result. As time went by since I have a busy work schedule and I went back in about another week later as I wanted my coat badly. So I was told the manager would call me. That never happened and I had to go out and by another winter pea coat as I’ve had this one for years and it was in great shape. Needless to say. Super Friendly staff, good customer service. But you have the chance your items will not be tagged or lost. I definitely had a pea coat and have been told multiple times I did not. Now I truly don’t and just spent $150 to buy another and have to get it tailor.
Eric was friendly and efficient. The suit was cleaned well for a reasonable price. We will be returning to Buckeye cleaners!
Outstanding dry cleaning. Fast, friendly and professional! Would certainly use them again. Thank you
Have used this dry cleaning service 2x so far and each time Ive been satisfied on how the clothes turned out especially today when needing pants and dress shirt for court.
Attentive & friendly staff. Great new customer perks & fair prices.Only thing stopping me from giving 5 stars was that my white comforter that I brought in to have dry cleaned came back with little dark hairs that looked like dog hairs all over it & I do not own any animals or have dark hair...
I have used several times for suits and shirts, friendly staff, good prices, and great service
Had a jacket with stain and needing dry clean services. Buckeye Green Dry Cleaners had a great price and service. I would definitely recommend for anyone in the local area.
Outstanding service, very reasonably priced. Great staff!
The staff members were very kind and very understanding when I explained a mix up that occurred on another day. They fixed the issue right away without hesitation. Loved my experience!
So I get that they cannot guarantee stain removal, but I expected some better effort. I had a simple blood stain on my comforter and in the process of trying to remove it, not only did they fail but whatever solution they used left an even larger stain around the smaller one. Now it looks like I bled on my comforter and then peed on it.
I had 3 sweaters dry cleaned. This was my 1st visit and I was pleasantly greeted with a smile when I arrived. That was wonderful. It leaves a lasting impression. Ill be back.
Used them for their dry cleaning and laundry services. My experience was five star as usual.
I was truly impressed with the experience. The facility is modern and inviting. The attendants greeted me right away and helped me with my order. Very impressive turn around time. I even got a text when it was ready (earlier than promised) :) the rates were competitive with other cleaners who’s service is inferior. Truly a customer centric business! Thanks!
Buckeye is always there for me. That’s a comfort with everything else on right now.
I had to rush to get my suit dry cleaned before a funeral last minute. Buckeye Dry Cleaners did everything that they could to get my suit dry cleaned as quickly as possible. Their workers were so friendly and so committed to helping me out however they could. I will not be going anywhere else for dry cleaning!
Very quick service, professional staff and inexpensive! The quality you get youd think you should pay a lot more. Highly recommend
I have used buckeye cleaners for four years. Their service is exceptional and their prices are the beat in town! They give a military discount as well as in-store discounts with their “spin-the-wheel” promotion! Absolute best in town!
Very fast service and good price point. Friendly as well.
Always great customer service. Clean. Quick service. Clothes are always in great condition when returned back.
Quick and well done. Very happy with the results.
Fast turn around. Friendly staff. Love the coupons and welcome kit they provided! I will use them again.
I LOVE this place. The people are wonderful and they ALWAYS do an amazing job! Their prices are extremely reasonable and I love the fact that theyre locally owned.
Really good people doing a great job at something many of us would rather have someone also do - the laundry.
Everything always perfect
This place is great. I am a first time customer. I received a first time customer package. It was really nice. The owner called me personally and asked of my experience. Take notes because this is how you do good business. The staff were extremely friendly and helpful. If you want quality service regarding dry cleaning this is the place to go. Thank you Buckeye Green Dry Cleaning!
The Buckeye team are outstanding as always. I have been using their services since they opened and they continually strive to improve their process...the drop off bags...great program. The customer service is awesome and they ensure that you are in and out in minimal time. Appreciate what the team does...thank you.
Customer service oriented business that does a fine job. I would definitely recommend this cleaners to my family and friends. I love the drop off service and the spin the wheel for cash benefits.
Most businesses these day don’t seem to care about their customers. That is not the case here. They take great care for all customers. This is the best dry cleaner around this area. I have tried just about all of them. Great price and awesome customer service.
Been going to Buckeye for the last 5 years. They are amazing and always able to accommodate fast turn arounds and amazing service at an amazing cost.
They are speedy and have reasonable prices
They have the friendliest personnel. Chloe knows me by heart and has my clothing waiting for me when she sees me walking toward the building. Chloe is a keeper!
Was able to get same day service due to upcoming holiday! Made my day!!! It’s the small things...
These guys are very professional, have good prices, overnight service, friendly, and a 10% military discount! I’ve been using them for several years and would highly recommend them to everyone.
This my first experience with Buckeye and it was excellent. Drop off was easy and my sport coat was ready to pickup the next day when promised. I received a text to notify me when my coat was ready. Cheryl provided great customer service. I plan to use them for my clothes cleaning/pressing needs in the future.
Great place for your dry cleaning needs. I felt welcomed the moment I walked into Buckeye Green Cleaners. The staff is extremely friendly and the young man who ran the register was very kind, professional, and had an amazing attitude.The cleaning and pressing I had done is of superb quality.
Ive been using Buckeye Green Cleaners near the Fairfield Mall for several months now, and Ill continue to return. They consistently do a professional job at cleaning my clothes, their turn-around is very fast, they use a text message to notify me that my clothes are ready, the employees are courteous, and they are reasonably priced. No need to go anywhere else.
Buckeye cleaners always does a great job. Offers a great value for the money I’m glad to use my dry clean dollars in this establishment
Service was prompt and courteous. Was told my items would be completed by next day at 5p, received a text that they were done around lunch. Shirts and jacket look great!
Very affordable and excellent service! Will be using for all of my dry cleaning needs from now on!
First time customer and can’t say enough about the great job by Buckeye Green Dry Cleaners. Fastest service ever and their customer care was awesome! Never expected a first time customer package so that was a really nice gesture. They definitely have my business from now on.
This is in fact a very good cleaning service. Perhaps one of the best I used. Their prices are reasonable and they get job done quick and with really high quality. Finally, I feel confident to give them cloth that requires a delicate cleaning because they are really good on that as well.
Without a doubt, Long Cleaners stands behind their outstanding quality service! After wearing my new Christmas sweater, I took it to this dry cleaners according to the garment tag label. Unfortunately, some of the beads came off during the process. THIS LONG CLEANERS actually had their Representative, Lyndsey, call me to ask where this sweater was purchased. She then went to the store, ordered and PAID for a new identical sweater for me!! WoW! Who provides this type of service--LONG CLEANERS DOES!! We have used them for years and have always had exceptional service--but this really was over the top customer service! Thank you Lindsey and LONG CLEANERS! We will most definitely recommend you to all our friends and neighbors! Robin & Jerry Williams, Beavercreek OH
I am very pleased with Long Cleaners. The customer service is excellent- Polly is always friendly and helpful. All of my orders have been correct, and the garments are ready for pickup the next day, which is so convenient. I recently brought in an older sweater to be cleaned and it came back looking brand new! I highly recommend Long Cleaners!
Most expensive in area by far, and I dont know how ANY cleaners stay in business- not only zero help with stains, but not even help with ring around collar or anything! If course, still have to pay, though. Waste of money.
Experience was quick, easy and hassle free. The workers were kind and helpful. My dry cleaning is sometimes done by the next day ever though it typically takes 2 days.
I use Buckeye Green Cleaners on a weekly basis and have always been completely satisfied with their services! My clothes are always ready next day (without asking for it) and the staff is always very polite and pleasant! I truly have not been to a better dry cleaner! I recommend these guys to anyone! As a bonus, they have the best pricing!
Great job cleaning my coat. Done the next day at a great price!! I will definitely be back again!
I had a pretty good experience here! It was my first time getting anything dry-cleaned. Both of my suits were processed quickly and look good as new. The traveler’s creases on my slacks were uneven but I’m not upset about that.
Amazing service and sweetest staff. Forever a continuous customer!
These people are super nice, very detailed when asked questions and I would trust them with anything. They even offer First Response discounts. Which is awesome!
Very satisfied each time I visit. Polly is very approachable and professional. I always trust Long Cleaners for all my dry cleaning especially for my delicate fabrics.
Great job doing my Dry Cleaning!!! Love that they are green! And I even use them as an example in my Property and Asset Management Classes due to their use of Little Tiny Bar Codes for the tracking of my clothes!!! Well DONE!!!
I brought my wedding dress to have it cleaned. There were some stains along the bottom and a few other places. They did such an amazing job on my dress and were so nice. I absolutely recommend Buckeye Green for your dry cleaning needs.
Excellent friendly service.
This is my drycleaners, that Ive chosen over others. Im trying really hard to stay a customer after they lost a key person in their plant that inspected the garments, because the replacement doesnt check now. Ive ever asked the manager that checks me in to add a note on my account, which is seen in the picture Ive posted. When I say something, its checked, but the next time it isnt checked and my shirts are wrinkled with stain spots. I need consistently!!
Stopped by in a hurry one day after dropping my son off at school. Had an excellent conversation with the lovely lady Kat. She answered my questions and took my clothes. On my returning to pick them up, she saw me coming in and was quick to get my things ready for me.The quality of work was fabulous!! I will be a returning customer.
Ive been taking my dry-cleaning to Buckeye Green Cleaners for several years. They are wonderful! Always helpful, great prices, great work. Highly recommend them!
Good quality and services. Prices are reasonable. Convenient that it is close to work. Folks are nice!
Cleaners buckeye green dry cleaners provides the best service and dry cleaning. Friendly and professional service providers.I recommend them for anyone requiring dry cleaning service.!
Excellent dry cleaning and always helpful and pleasant.
Very reasonable prices and exceptional turn around. Even right after Christmas, my comforter was ready two days later. We like that they use as green as chemicals as possible for dry cleaning.
Just spent the wheel yesterday and got 20.00 off my next cleaning. I love how the staff personally call you and ask how your first experience was! KEEP REPRESENTING OHIO, I aim to keep using these cleaners for my suits.
I really appreciate dealing with the associates at Longs- Polly is especially personable and professional, and Amanda is as well! When an item needs special attention, the shop is good about making quick turnarounds. They are an excellent dry cleaners choice!
I was new to town and wanted to find a quality dry cleaning place that is affordable. Decided to try Buckeyes because of their google reviews and thought I would give it a try. I went in and dropped off a ton of dry cleaning, and the staff was super friendly. I got to spin the wheel and ended up winning $20!! I also bought a drop off bag (+$5 credit towards next purchase) and was given an extra $10 for being a new customer. So,my first visit I walked out with a $35 credit towards future dry cleaning. I was super impressed by the friendliness of the staff and look forward to doing business with them in the future! If you like quality service for an affordable price Buckeyes is the place to go!(1999)
Buckeye came highly recommended and their service and quality did not disappoint. This was my first time using their services and I will return and recommend them to others.
I had the WORST experience with Buckeye. I saw them and they are really close to where I work so I took my favorite shirt to them. The first thing I noticed when I picked up my shirt was that it was not pressed correctly. It has some intricate detail that needs attention when being dry cleaned. I have had it done at other cleaners and it was done beautifully. I pointed out the problem and I was told that if I left it they could redo it. To be honest, I didnt trust them not to ruin my favorite shirt so I refused. Then I got my shirt out to wear and IT IS DIRTY! I dont think they actually cleaned it at all! I swear it has more dirt now than when I took it in and the one spot that was on it is still there. Plus, because it didnt even occur to me to check and make sure it was actually clean, I have to wear it today because it is all I took to the gym with me and I didnt have time to go home and get another shirt. Good thing I brought a sweater in case the A/C got chilly!I could have cried. The shirt is a beautiful silk and every bit of dirt shows up.I called and they offered to redo it. I know there isnt much they can do but Im not taking my favorite shirt back there! I had to work and save for the shirt. Im not going to risk taking it somewhere that messed up when I was just a regular customer after Ive told them they did a horrible job. I dont feel they are trustworthy. I mean, I trusted them the first time and look how that turned out for me. They dont seem to really care about whether or not their customers are happy and their only resolution is to redo it. So my only resolution is to take it to another cleaner to be done properly, praying that what ever Buckeye did didnt set in the one spot that the shirt had on it, and to warn others that they dont always do their job correctly and they really dont seem to care when they mess up. I cant believe I actually had to pay them so that they could give me back a dirty, poorly pressed shirt! Never, ever, ever again!
I am so glad I found this place. Excellent customer service, prices that can’t be beat, and my shirts and suits are cleaned very well. I would highly recommend this place for all of your cleaning needs. The owner even called me after my first visit just to make sure everything was up to snuff.
Fast and easy service! I’ve been coming here for over a year and love the friendly service I receive. The drop and go service is amazing
Good service. Nice people. Quick turnaround. Good prices.
Good quality cleaners. Friendly staff, and awesome same day cleaning. We will definitely be back.
Great very fast service! Great quality cleaning! Very competitive pricing
I took in a felt like winter coat that had a lot of link and dog hair. When I picked it up that hadnt changed. When I said to the woman at the counter that it didnt look clean her response was, we just run it through the machine we dont brush or link roller it. So after $10 it doesnt look any cleaner. Guess I will try and clean all that off myself. Should have saved my money.Update: the owner of store called me personally to say that he was sorry that happened, offer to clean the coat again, and reimburse me the cost. That really meant a lot, I like to shop local, and I love it when someone cares enough about his business to reach out. So, I will give them some stars back.
I can’t recommend Longs Cleaners enough. Kat is outstanding with customer service. She gets to know her customers by name and is always pleasant. The cleaning has been done correctly every time. I’ve not had to go back with broken buttons or damaged clothing like I have with other cleaners. Although I don’t take advantage of it, they even have home pick-up and delivery. I will not use the other cleaners again.
My dry cleaning service of choice. They always do a great job with my suit, dress pants and dress shirts. I was also very happy that on my first visit, they were doing a spin for rewards and I got $25 worth of free dry cleaning + a microfiber cloth
Ive been using Buckeye for over 3 years and they have provided outstanding service every time (friendly, timely and affordable). Great cleaners, no reason to look anywhere else. Thank you so much!
Great place for dry cleaning. Very reasonably priced with frequent specials and customer rewards. Plus they are a “green” dry cleaner, which I really appreciate. I recommend.
Ive been a loyal customer of Longs Beavercreek location for over 20 years--mostly processing my shirts! I take pride in my appearance, and they help make that possible. Once I made the mistake of trying another dry cleaner to save a little money--big mistake. What I saved was hardly enough to justify losing Longs quality, computerized check-in/check-out, one-day turn around, being open till 7pm during the week, delivery service (though Ive not used that service, nice to know its there), clean and well-lit store, and always friendly service personnel. Actually, for what you get, their price is very fair. If theres ever a problem with something they laundered (a rarity), they go out of their way to make it right. I sense that Long Cleaners is always striving to constantly improve the way they do business. Their motto should be, No Surprises. Bottom line, Longs takes the worry out of dry cleaning. They are pros and we are lucky to have their high caliber service in our community.
I had been going to Buckeye Green Cleaners when it first opened and at first I was very happy with the quality and the prices were great. Then like more and more companies these days, the prices go up and the quality goes down. I used to travel 10 miles, but now I would rather pay more and know that my items are properly cleaned and not slovenly done. Oh and BTW, customer service leaves a bit to be desired.
Excellent service, price, quality, and turn around time. Im glad I came here!!!
Excellent service. Look no further this is hands down the best dry cleaners around.
This is by far the best location of their franchise. Always is very organized and timely service. Cat and Amanda are my favorite. They always are in a great mood and very helpful if I have any questions
UPDATE 2/19/19: The owner of this dry cleaners apparently read my review, found our ticket and called my husband. He was contrite and offered the full value of the sweater as recompense for the damage. We returned the sweater to the cleaners and was handed a check. I would say that is good business on his part and I will upgrade the stars on this review to reflect his good will and fairnessORIGINAL REVIEW:I am furious!!! My husband has used this cleaner for years for his dress shirts and has always been satisfied. I had a beautiful cashmere sweater I did not want to hand wash so had him bring it to this place. By the way, I had only worn it one time. Needless to say it was returned to me draped through a wire hanger and with sweater boogers all over it. It was cream colored going in and looked dingy and shrunken when I got it back. When my husband complained, they said there was nothing they could do and offered him a $10 discount on his next service. NEXT SERVICE?? THE HELL!This place is a rip off unless you are getting the very basic of service. They have unapologetically RUINED a $150 sweater. You use this place at your own risk! I saw another review with almost the exact same circumstance written last month; there is no collusion just odd symmetry unfortunately.ZERO ZERO ZERO STARS!!!
Great service price is very fair. They did their job nicely and carefully.
Great price and not bad on cleaning. Press is little off on ties though. When it comes to starch, make sure you ask a level up from what you want.
Awesome Customer Service! I’m a new customer and new to the area. So glad I was able to find you.
Absolutely the best dry cleaners! This review was meant for Buckeye cleaners not Long. Im really upset that Long has closed the Buckeye Cleaners on North Fairfield rd.
My mother swears by this location! My items are always ready to go as soon as I come inside. Amanda and Cat are so friendly! I would definitely recommend Long Cleaners to a friend.
Great service.In terms of service, I’d recommend extending store hours to 7:30 p.m. for those folks who get off later in the evening.