This guy is a fraud and does not belong in our community. American Family is not a bad company. I would recommend another agent like Kathy lapin. Dont give this guy your business only cares about himself and his image
Kevin and Jamie have taken care of our every need. Any question we had was answered professionally and in a timely manner. They would go out of their way to do anything they could to help us on our policy. The communication, follow-up and attention to detail was amazing. I would recommend this agency for all of your insurance needs!
Always helpful. Very responsive to our needs. Had some bad accidents over the years and Kevin and staff have always contacted me asking how I am doing.Very easy to work with. Thank you Kevin and staff.
Kevin is a great guy! Very honest and trustworthy. He will NOT sell you a policy to just sell a policy. He will take the time to go over what you currently and have and do his best to beat it. I highly recommend Kevin!
Kevin has always provided sound advice and has been very responsive to any questions we have had regarding our policies for our house, cars, umbrella, and valuables. We have a wide variety of policies through American Family that Kevins advice has been greatly appreciated.
I can’t say enough about Kevin and his team. I have been a customer for almost 20 years and I could not be happier with their service. I have never once felt like I was just some customer. They take the time to show that they care every time I call in. Kevin is very knowledgeable, and is always more than happy to answer any questions that I have. I would highly recommend the Kevin Carnine Agency to anyone for their insurance needs.
Great service when needed.Great team at the office. Very friendly and informative..
Car battery died in frigid weather and my agent and claims representative were both fast to respond in initiating my towing claim and both were super friendly and professional. Couldnt be happier!
I had moved into the area, so my account was transferred to Kevin and his team. When I have questions, need to make changes, or add services quickly, these folks are on it. I could not be more pleased.
For what we paid, Id expected more communication, especially before canceling a policy without add much add a phone call. Ultimately it was the best thing to happen because it lead us to find a much more caring and attentive agent with a different company. Hopefully they took this same criticism offered when canceling auto coverage to heart and currently reach out to clients more. If not, that sucks because putting in effort before its too late makes all the difference. Nice people, but they lacked in areas that other agencies excel in.
I am thankful to have Kevin as my advisor. He really takes the time to make sure I understand my coverage to get what I need.
Kevin and Company definitely go the extra mile in service! 😊